BCforward is currently seeking a highly motivated Lockbox Payment Processor for an opportunity in Stockbridge GA 30281!
Position Title: Lockbox Payment Processor
Location: Stockbridge GA 30281
Anticipated Start Date: ASAP
Please note this is the target date and it is subject to change. BCforward will send official notice ahead of a confirmed start date.
Expected Duration: 6+ Months (Possibility of Extension)
Job Type: Onsite
Pay Range: $16/hr.- $17.50/hr.
Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).
Work Schedule:
Sunday – Thursday Nights (8:30 PM to 5:00 AM or until finish)
About BCforward
BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.
Job Description:
This position supports the Treasury Management Operations Division in the Wholesale Lockbox
Department. The individual who fills this position will be responsible for processing, rejecting,
and/or re-associating incoming mail daily. As a payment processor, you will be responsible for
processing Healthcare, Non-Healthcare, and Retail accounts based on the customer and
departmental instructions. This position is also considered a production-oriented position, which
includes adherence to Client-based service level agreement goals.
Primary Job Duties:
• Open and remove all content from envelopes
• Review customer instructions to determine method of processing
• Accurately process and/or reject incoming mail according to the customer’s instructions and departmental procedures
• Follow the 5-step process to negotiate checks by verifying:
• The payee’s name, the written dollar amount, the numeric dollar amount, the MICR line, and the restrictive notations on the check
• Stamp the 1 st and last item in the batch with the processor’s ID and validate the payees
• Number the checks and the back-up documents
• May also be responsible for processing more complex accounts
• Accurately attach check images to the correct back-up documents according to the instructions and prepare completed batches for mail-out
• Assist in researching and identifying the root cause regarding personal errors
• Meet mail-out deadlines including reviewing rejects before mail-out
• Ensure all quality control measures are followed
• Interacts with Management and Staff to ensure Service Level Agreements are achieved
• Train and Crosstrain others as needed
• Additional duties as assigned
Required Qualifications:
• Must have 1 to 3 years of Lockbox experience or related experience
• Must have the basic skills to use a telephone. computer, fax and/or adding machine as needed
• Must be detailed-oriented, have good critical thinking skills, and accurately interpret information
• Must meet the physical demands of the job: will require repetitive use of hands and sitting for long periods of time and may require bending, lifting, twisting, turning, and standing for long periods of time
• Must have excellent communications skills and ability to follow written and verbal instructions
• Must have experience working under strict deadlines in a production-oriented environment
• Must have ability to stay until work is completed and work overtime and Holidays as needed
Benefits:
BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.