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Lockbox Processor Jobs in New York (NOW HIRING)

Addison Group

AR Specialist

New Brunswick, NJ · On-site

$65K - $75K/yr

Managed tenant ledgers and cash applications ( checks, ACH, lockbox) across multiple commercial ... Implemented new collection processes as well as streamlined reporting. * Generated reporting for ...

Clark Davis Associates

Staff Accountant

Wayne, NJ

$54K - $71K/yr

Research Lockbox Exceptions and clear items. Print and Review daily banking reports for Commerce ... process and FYE closing per checklist by coordinating with all departments. Complete month-end ...

ARLP GS LLC

Accounts Receivable Administrator

Rye, NY · On-site

$65K - $75K/yr

Process and apply daily tenant payments received via ACH, wire, and lockbox, including reviewing third party receipt batches. * Assist in reconciling cash receipts and investigate unapplied or ...

East West Bank

Senior Collateral Analyst

Manhattan, NY · On-site

$20/hr

Process advances and principal paydowns on credit facilities * Prepare, review, and settle monthly ... Investigate customer collection, lockbox, and account activity inquiries * Assist with training and ...

East West Bank

Senior Collateral Analyst

Manhattan, NY

$43/hr

Process advances and principal paydowns on credit facilities * Prepare, review, and settle monthly ... Investigate customer collection, lockbox, and account activity inquiries * Assist with training and ...

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Lockbox Processor information

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$10

$19

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How much do lockbox processor jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for lockbox processor in New York is $19.63, according to ZipRecruiter salary data. Most workers in this role earn between $18.41 and $21.30 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to be a lockbox processor?

To thrive as a Lockbox Processor, you need strong attention to detail, accuracy in data entry, and basic numerical skills, often supported by a high school diploma or equivalent. Familiarity with lockbox processing software, document scanners, and sometimes bank-specific systems is typically required. Outstanding organizational skills, reliability, and the ability to work efficiently under deadlines are valuable soft skills in this position. These abilities are crucial for minimizing errors and ensuring the secure, timely processing of payments and transactions.

What does a lockbox processor do?

As a Lockbox Processor, your day generally involves opening and sorting incoming mail, extracting payments and documents, and carefully entering data into specialized bank systems. You'll often work in a secure, team-oriented environment where attention to detail and speed are equally important, as processing errors or delays can impact clients and bank operations. Collaboration with fellow processors, supervisors, and occasionally customer service teams is common to resolve exceptions or reconcile accounts. The workflow is typically structured with set deadlines, and while the role can be repetitive, it offers a clear sense of accomplishment and the opportunity to develop further skills in banking operations.

What is a lockbox processor?

A Lockbox Processor is responsible for handling and processing payments received through a company's lockbox system. They open, sort, and scan incoming checks and documents, ensuring accurate data entry and deposit processing. The role requires attention to detail, efficiency in handling financial transactions, and familiarity with banking or payment processing systems. Lockbox Processors play a key role in maintaining cash flow by ensuring timely deposits and accurate record-keeping for businesses and financial institutions.

What are the most commonly searched types of Lockbox Processor jobs in New York? The most popular types of Lockbox Processor jobs in New York are:
What are popular job titles related to Lockbox Processor jobs in New York? For Lockbox Processor jobs in New York, the most frequently searched job titles are:
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Lockbox Processor jobs near you
Infographic showing various Lockbox Processor job openings in New York as of August 2026, with employment types broken down into 80% Full Time, and 20% Contract. Highlights an 100% In-person job distribution, with an average salary of $40,824 per year, or $19.6 per hour.

Cash Management Client Service - Associate

Sumitomo Mitsui Financial Group, Inc.

Manhattan, NY • On-site

$80K - $105K/yr

Full-time

Re-posted 7 days ago

Job description

SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG's shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges.
In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization's extensive global network. The Group's operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.
The anticipated salary range for this role is between $80,000.00 and $105,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees.
Role Description
Responsible for addressing client inquiries and actively support cross-selling efforts by identifying client needs and suggesting solutions through introductions. Performs a variety of client service functions associated with supporting the strategic initiatives of the company to enable business development, revenue growth, client retention and growth, and sales delivery enhancements.
Role Objectives
Associate
Key Responsibilities
Client Support & Issue Resolution
  • Serve as a primary point of contact for day-to-day client inquiries related to cash management services, including payments, and digital banking access
  • Resolve service issues by investigating transactions, escalating problems, and coordinating with internal teams as needed
  • Troubleshoot client challenges related to ACH, wires, online banking portals, positive pay, remote deposit, lockbox, and liquidity tools
  • Ensure timely follow-up and provide clear, professional communication to clients

Operational Support & Service Delivery
  • Process requests entitlement changes, documentation updates, and service modifications
  • Monitor key service metrics such as exception items, payment failures, and fraud alerts, ensuring proactive outreach to clients
  • Assist with onboarding activities including initial client setup, platform training, and documentation coordination
  • Maintain accurate records of client interactions in service-tracking systems

Client Engagement & Relationship Management
  • Build strong working relationships with clients and internal partners, supporting retention and client satisfaction
  • Participate in client calls, training sessions, and service reviews to ensure clients are fully educated on available tools and capabilities
  • Identify opportunities to improve client experience and promote digital adoption of treasury platforms

Continuous Improvement
  • Contribute to service process enhancements, FAQ development, and best practices documentation
  • Stay current on product updates, system changes, and new cash management capabilities
  • Assist senior team members with projects aimed at improving service efficiency and workflow optimization

Qualifications and Skills
  • 2-3 years of experience in client service, banking operations, cash management, or treasury support
  • Foundational understanding of cash management products such as ACH, wires, RDC, positive pay, lockbox, and digital banking platforms
  • Strong problem-solving skills with the ability to research issues and provide prompt resolution
  • Excellent verbal and written communication skills
  • Ability to multitask and manage competing priorities in a high-volume service environment
  • Experience working directly with corporate clients preferred
  • Japanese language preferred but not required

SMBC's employees participate in a Hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process. Hybrid work may not be permitted for certain roles, including, for example, certain FINRA-registered roles for which in-office attendance for the entire workweek is required.
SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at accommodations@smbcgroup.com.

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