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Lockbox Processing Jobs in Iowa (NOW HIRING)

Accounts Receivable Coordinator

Waterloo, IA ยท On-site

$18.50 - $24/hr

... durable process systems, equipment and after-market parts and services for oilseed, animal feed ... Post daily cash including wires, ACHs, lockbox payments, and credit card transactions * Monitor ...

Accounts Receivable Coordinator

Waterloo, IA ยท On-site

$18.50 - $24/hr

... durable process systems, equipment and after-market parts and services for oilseed, animal feed ... Post daily cash including wires, ACHs, lockbox payments, and credit card transactions * Monitor ...

Admin Clerk

Cedar Rapids, IA ยท On-site

$16.75 - $21.25/hr

Investigates and resolves returned bank items, processes various reports and reconciles appropriate ... (3rd Party), Lockbox accounting, Collections Host and Bank 800 (Central Collections Bank)

Streamline complex Invoice-to-Cash (I2C) sub-processes, ensuring seamless integration between automated billing, electronic bank statement (EBS) processing, lockbox systems, and automated clearing ...

Prepare, type, and process correspondence, reports, forms, memoranda, statistical data, financial ... Maintain and organize the agency key lockbox system. * Prepare and maintain tax-exempt purchasing ...

Lockbox Processing information

See Iowa salary details

$8

$16

$19

How much do lockbox processing jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for lockbox processing in Iowa is $16.85, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $18.27 per hour, depending on experience, location, and employer.

What does a lockbox processing clerk do?

A lockbox processing clerk handles the receipt and processing of payments sent via lockbox services, which involves opening mail, recording payments, and ensuring accurate data entry into financial systems. They often use specialized software and work in a fast-paced environment to ensure timely processing of transactions.

What is the difference between Lockbox Processing vs Accounts Receivable Clerk?

AspectLockbox ProcessingAccounts Receivable Clerk
Primary RoleProcessing incoming payments and depositsManaging customer accounts and billing
CredentialsBasic accounting knowledge, familiarity with banking proceduresAccounting or finance degree often preferred
Work EnvironmentBanking or finance department, often in office settingsOffice environment, interacting with finance teams and customers
Industry UsageFinancial institutions, corporations with large payment volumesBusinesses managing accounts receivable

Lockbox Processing focuses on handling incoming payments and deposits, often within banking or corporate finance settings. In contrast, Accounts Receivable Clerks manage customer accounts, billing, and collections. While both roles require basic accounting skills, Lockbox Processing emphasizes payment processing, whereas Accounts Receivable Clerks handle account management and reconciliation.

What are some common challenges faced in a lockbox processing role, and how can they be managed effectively?

In Lockbox Processing, one of the main challenges is maintaining accuracy and speed while handling large volumes of financial transactions, especially during peak periods. Errors can lead to delays or misapplied payments, so attention to detail and strong organizational skills are vital. Additionally, adapting to frequent changes in client instructions and complying with security protocols can be demanding. Many teams use quality control measures and regular training to help mitigate these challenges, and collaboration with team members ensures smooth workflow and quick resolution of any discrepancies.

What does a lockbox processing do?

A lockbox processing specialist manages the receipt and processing of payments sent via mail, typically for businesses or financial institutions. They open, scan, and record payments, ensuring accurate data entry and timely deposit of funds, often using specialized software and following security protocols.

What are the key skills and qualifications needed to thrive as a lockbox processing specialist?

To thrive as a Lockbox Processing Specialist, you need strong attention to detail, data entry accuracy, and a high school diploma or equivalent. Familiarity with lockbox software, scanning equipment, check processing systems, and sometimes knowledge of banking regulations is typically required. Reliability, organizational skills, and the ability to work efficiently under tight deadlines are valuable soft skills in this role. These skills are crucial to ensure accurate and timely processing of financial transactions, minimizing errors and maintaining client trust.

What is lockbox processing?

Lockbox processing is a service provided by banks to help businesses manage incoming payments more efficiently. In this process, customer payments are sent directly to a special post office box (lockbox) accessible by the bank. The bank collects, processes, and deposits these payments on behalf of the business, often scanning checks and remittance documents for electronic access. This service helps companies speed up payment collection, reduce manual handling, and improve cash flow management.
What are popular job titles related to Lockbox Processing jobs in Iowa? For Lockbox Processing jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Lockbox Processing jobs in Iowa look for? The top searched job categories for Lockbox Processing jobs in Iowa are:
Infographic showing various Lockbox Processing job openings in Iowa as of August 2026, with employment types broken down into 80% Full Time, 15% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $35,049 per year, or $16.9 per hour.

$51K - $67K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Job Type
Full-time
Description
Midwest Family Mutual a property and casualty insurer licensed in 32 states is seeking a Staff Accountant I to join our accounting team. This position is primarily responsible for processing invoices for payment, claim check and ACH processing, W9 collection and 1099 preparation. The Staff Accountant I will also be responsible for daily and monthly reconciliation of various reports and accounts, assist with responses to agent and customer inquiries related to billing and payments, and provide support for other day-to-day accounting functions as needed.
This is a work from home position that currently reports to the Controller, and requires a dependable, highly motivated, self-starter that works well independently, and can be a functional team player. High-speed internet access, home office space and occasional travel into the Urbandale, IA office may be required.
Essential Duties and Responsibilities:
  • Process and post premium receipts, including checks, ACH, lockbox, electronic payments, and other payment activity, to the policy administration system accurately and timely.
  • Perform daily deposit reconciliation by comparing bank, lockbox, payment processor, and internal system activity to ensure all premium payments are properly recorded and applied.
  • Research and resolve unapplied, misapplied, duplicate, or returned payments, including coordinating corrections with internal departments, agents, and customers as needed.
  • Review and reconcile premium billing activity, direct bill balances, agency bill accounts, and other receivable activity to ensure accurate policyholder and agent account balances.
  • Process direct billing adjustments, payment transfers, refunds, write-offs, and other billing-related corrections in accordance with company procedures.
  • Respond to billing and payment inquiries from policyholders, agents, customer service, underwriting, and other internal departments in a professional and timely manner.
  • Prepare and maintain documentation to support premium receipts, billing adjustments, reconciliations, refunds, and other accounts receivable transactions.
  • Assist with claim recoveries, subrogation receipts, returned payments, NSF items, and other miscellaneous receivable transactions as assigned.
  • Support agency commission-related adjustments or billing corrections that impact agent or policyholder receivable balances.
  • Assist with escheatment, unclaimed property, and stale-dated payment review as it relates to accounts receivable or premium refund activity.
  • Support other day-to-day accounting department functions and assist with special projects as assigned.

Requirements
Qualifications and Requirements
  • Excellent written, verbal, and interpersonal communication skills.
  • Strong analytical and problem-solving skills with the ability to research and resolve payment discrepancies.
  • Exceptional attention to detail and a high degree of accuracy in processing financial transactions.
  • Strong organizational and time management skills with the ability to prioritize multiple deadlines.
  • Ability to work independently while contributing effectively as a member of the accounting team.
  • Proficient in reconciling accounts, researching variances, and maintaining accurate financial records.
  • Customer-focused with the ability to provide professional service to policyholders, agents, vendors, and internal business partners.
  • Ability to maintain confidentiality and handle sensitive financial information.
  • Proficiency in Microsoft Office, including intermediate to advanced Microsoft Excel skills.
  • Knowledge of insurance premium billing, direct bill and agency bill processes.
  • Familiarity with agency commission processing and premium adjustments.
  • Dependable high-speed internet access and a dedicated home office workspace.

Education, Training, and Experience
  • Two or more years of experience in accounts receivable, billing, cash application, banking operations, or general accounting.
  • Experience processing customer payments, performing account reconciliations, and researching payment discrepancies.
  • Experience with general ledger systems and accounting software.
  • Experience with policy administration systems, billing systems, or agency management systems is a plus.
  • Property and Casualty insurance experience or insurance accounting experience is a plus.
  • Associates or Bachelor's degree in Accounting, Finance, Business Administration, or a related field is a plus.

Midwest Family Mutual offers a competitive salary along with a comprehensive benefits package that includes:
  • Medical(HDHP)
  • Wellness Incentives
  • Dental
  • Vision (materials only plan)
  • Flexible Spending - Medical, Limited FSA (Dental/Vision), and Dependent Care
  • Employer paid Short Term Disability
  • Long Term Disability
  • Employer paid Life Insurance (2x annual salary) including dependent coverage
  • Employee and Dependent Life Insurance Plan Options
  • Accident, Hospital Indemnity and Critical Illness Plan Options
  • LifeLock Identity Protection Plan Options
  • Paid Time Off
  • Paid Holidays (nine per year)
  • Paid time off for CE
  • Education reimbursement
  • Eight hours of paid time off per year for volunteer work
  • Employer matching for employee 501c donations (limited)
  • Internet reimbursement

Retirement Benefits include:
  • 401K and Roth 401K with company match
  • Employer sponsored Defined Benefit Pension Plan