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Lockbox Processing Jobs in Iowa (NOW HIRING)

Admin Clerk

Cedar Rapids, IA · On-site

$16.75 - $21.25/hr

Investigates and resolves returned bank items, processes various reports and reconciles appropriate ... (3rd Party), Lockbox accounting, Collections Host and Bank 800 (Central Collections Bank)

... lockbox, ACH, card, online bill pay), and customer research request. Essential Functions ... Enhance productivity and streamline processing to achieve at least 10% improvement year after year.

Lockbox Processing information

See Iowa salary details

$8

$16

$19

How much do lockbox processing jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for lockbox processing in Iowa is $16.85, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $18.27 per hour, depending on experience, location, and employer.

What is lockbox processing?

Lockbox processing is a service provided by banks to help businesses manage incoming payments more efficiently. In this process, customer payments are sent directly to a special post office box (lockbox) accessible by the bank. The bank collects, processes, and deposits these payments on behalf of the business, often scanning checks and remittance documents for electronic access. This service helps companies speed up payment collection, reduce manual handling, and improve cash flow management.

What are the key skills and qualifications needed to thrive as a lockbox processing specialist?

To thrive as a Lockbox Processing Specialist, you need strong attention to detail, data entry accuracy, and a high school diploma or equivalent. Familiarity with lockbox software, scanning equipment, check processing systems, and sometimes knowledge of banking regulations is typically required. Reliability, organizational skills, and the ability to work efficiently under tight deadlines are valuable soft skills in this role. These skills are crucial to ensure accurate and timely processing of financial transactions, minimizing errors and maintaining client trust.

What are some common challenges faced in a lockbox processing role, and how can they be managed effectively?

In Lockbox Processing, one of the main challenges is maintaining accuracy and speed while handling large volumes of financial transactions, especially during peak periods. Errors can lead to delays or misapplied payments, so attention to detail and strong organizational skills are vital. Additionally, adapting to frequent changes in client instructions and complying with security protocols can be demanding. Many teams use quality control measures and regular training to help mitigate these challenges, and collaboration with team members ensures smooth workflow and quick resolution of any discrepancies.

What is the difference between Lockbox Processing vs Accounts Receivable Clerk?

AspectLockbox ProcessingAccounts Receivable Clerk
Primary RoleProcessing incoming payments and depositsManaging customer accounts and billing
CredentialsBasic accounting knowledge, familiarity with banking proceduresAccounting or finance degree often preferred
Work EnvironmentBanking or finance department, often in office settingsOffice environment, interacting with finance teams and customers
Industry UsageFinancial institutions, corporations with large payment volumesBusinesses managing accounts receivable

Lockbox Processing focuses on handling incoming payments and deposits, often within banking or corporate finance settings. In contrast, Accounts Receivable Clerks manage customer accounts, billing, and collections. While both roles require basic accounting skills, Lockbox Processing emphasizes payment processing, whereas Accounts Receivable Clerks handle account management and reconciliation.

What does a lockbox processing clerk do?

A lockbox processing clerk handles the receipt and processing of payments sent via lockbox services. They verify payment information, enter data into financial systems, and ensure accurate posting of transactions, often using specialized software and following strict procedures to maintain data accuracy and security.

What does a lockbox processing do?

A lockbox processing job involves receiving and processing payments sent by mail on behalf of a company. The role includes opening mail, recording payment details, and depositing funds into accounts, often using specialized software and following strict security procedures. Accuracy and attention to detail are essential skills in this position.

What are popular job titles related to Lockbox Processing jobs in Iowa?

For Lockbox Processing jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Lockbox Processing jobs in Iowa look for?

The top searched job categories for Lockbox Processing jobs in Iowa are:

Infographic showing various Lockbox Processing job openings in Iowa as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $35,049 per year, or $16.9 per hour.

Digital Banking Specialist I

Des Moines, IA • On-site

Bankers Trust Company
Finance and Insurance • 201 - 500 employees

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New


Job description

There are important qualities you look for in an employer – meaningful work, community engagement, competitive benefits, commitment to employee development, and so many more. At Bankers Trust, our team members experience an inclusive and community-focused culture and we’re proud of the premier workplace we’ve created. We regularly receive best in class results through our biennial employee engagement survey. We’re also proud to receive recognition from others, including our designation as a “Best Place for Working Parents®,” being a four-time recipient of the Greater Des Moines Partnership’s Inclusion Award, and being named one of the “Best Businesses Supporting Local Charity” by readers of the Business Record.

Job Summary:

This Digital Banking Specialists provide support for Digital Banking functions and processing as part of the Digital Banking team in the Electronic Banking Department. This position is responsible for the processing and support of sweep accounts, E-Lockbox, business and consumer internet banking and bill pay, business and consumer mobile banking, express deposits, providing commercial customer service support, People Pay, FDIC-Insured Sweep Account, and other electronic banking functions. This position will also answer internal and external phone calls and reconcile miscellaneous General Ledger and deposit accounts.

Primary Functions and/or Responsibilities:

  • Process pending new consumer online banking registrations, maintenance requests, bill pay registrations, and bill pay temporary and permanent limit updates (ensuring appropriate approvals are received)
  • Open, monitor, and process cases for bill pay and People Pay disputes (according to Reg E requirements as applicable)
  • Process any business and consumer Digital Banking new setups or maintenance requests. Send out welcome emails and login instructions for all new setups.
  • Process Repo sweep file and sweep confirmations
  • Pull reports and submit daily settlement requests for Bill Pay Consolidation f/k/a E-Lockbox service
  • Review and approve/decline mobile banking deposit exceptions during closing shift
  • Process reconcilements of various Digital Banking General Ledger and deposit accounts
  • Answer internal and external phone calls and provide customer support for all functions processed by the Digital Banking team, including assisting customers with troubleshooting any issues they may experience
  • Process other miscellaneous functions, including scanning, address changes, and filing
  • Process various month end tasks, including reconcilements and reports
  • Complete special projects and other duties as assigned

Education and/or Experience:

  • Two-year post-secondary degree/specialized study preferred OR an equivalent combination of education and experience
  • College background preferred
  • At least one year of previous experience in customer service, bank operations, and/or Digital Banking product experience required
  • Or a combination of education and experience

Specific Skills, Knowledge & Abilities:

  • Strong understanding of financial institutions, payment processing flows (especially electronic payments) and the financial networks for processing
  • Extensive knowledge of any applicable digital payment regulations

Hiring Salary Range

The hiring range below reflects targeted base salary. Actual compensation will be determined based on the candidate’s prior related experience & education and will be finalized at the time of offer. In addition to base salary, most positions are also eligible to participate in our annual bonus program. Select positions may also be eligible to earn incentives and/or commissions. Hiring Salary Range: $21.75 - $25.25 plus annual bonus.

Benefits

  • Group Health, Dental, and Vision Insurance
  • Generous Paid Time Off (PTO)
  • Volunteer Time Off (VTO)
  • 401(k) plan with lucrative company match
  • Tuition assistance
  • Company Paid Life Insurance
  • Paid Parental Leave
  • Lifestyle Accounts that provide employees with reimbursement for the things that are most important to them such as childcare, student loan payments, gym memberships, pet insurance and much more.
  • Team Member Banking - a suite of products and services with special benefits for employees

Hybrid Eligibility: Position may be eligible for a hybrid work schedule (requiring some days in the office each week).

EQUAL OPPORTUNITY EMPLOYER

“PROTECTED VETERANS” AND “INDIVIDUAL WITH DISABILITY”