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Lockbox Operations Manager Jobs in Naperville, IL

Zekelman Industries

Cash Application Specialist

Chicago, IL · On-site

$20.25 - $25.25/hr

... operations. This position requires strong analytical skills, attention to detail, and excellent ... Apply lockbox and wire remittances daily to ensure accurate and timely customer payment processing.

Zekelman

Cash Application Specialist

Chicago, IL · On-site

$20.25 - $25.25/hr

... operations. This position requires strong analytical skills, attention to detail, and excellent ... Apply lockbox and wire remittances daily to ensure accurate and timely customer payment processing.

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All JobsLockbox Operations JobsLockbox Operations Manager JobsLockbox Operations Manager Jobs in Naperville, IL

Lockbox Operations Manager information

See Naperville, IL salary details

$31K

$63.4K

$118.3K

How much do lockbox operations manager jobs pay per year?

As of Jul 16, 2026, the average yearly pay for lockbox operations manager in Naperville, IL is $63,362.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,900.00 and $77,400.00 per year, depending on experience, location, and employer.

What is the difference between Lockbox Operations Manager vs Lockbox Specialist?

AspectLockbox Operations ManagerLockbox Specialist
CredentialsTypically requires a bachelor's degree in finance, accounting, or related field; certifications like CPA or CAMS are a plusUsually requires a high school diploma or associate degree; certifications are less common
Work EnvironmentOversees teams in banking or financial institutions, managing operations and processesPerforms daily lockbox processing tasks, often in a banking or financial setting
Employer & Industry UsageUsed by banks, financial services, and corporations managing receivablesCommonly employed within banks and financial institutions for payment processing

The Lockbox Operations Manager oversees the entire lockbox processing operation, managing teams and ensuring efficiency, while the Lockbox Specialist handles the day-to-day processing of payments. Both roles are essential in financial institutions but differ in scope, responsibilities, and required experience.

What does a lockbox specialist do?

A lockbox specialist manages the processing of payments received through lockbox services, which involves opening, sorting, and depositing payments such as checks and remittances. They ensure accurate data entry, reconcile transactions, and often use banking or accounting software to maintain financial records efficiently.

Is operations manager a high position?

An operations manager is typically considered a mid- to senior-level management role responsible for overseeing daily business activities, implementing policies, and managing teams. The position's seniority can vary by organization, but it generally involves significant responsibility and decision-making authority.

What are Lockbox Operations Managers?

Lockbox Operations Managers oversee the processing of incoming payments (often checks) received through a lockbox service, which is a secure way for organizations to collect payments by having them sent directly to a bank. They are responsible for managing the team that handles payment processing, ensuring accuracy, compliance, and efficiency in the workflow. Additionally, they implement process improvements, manage client relationships, and ensure all regulatory and security standards are met. This role is crucial in industries such as banking and financial services, where timely and accurate payment handling is essential.

How much does a lockbox processor make?

A lockbox processor typically earns between $30,000 and $50,000 annually, depending on experience, location, and employer. The role often requires attention to detail and familiarity with banking software or processing systems.

What are some common challenges faced by a Lockbox Operations Manager, and how can they be addressed?

Lockbox Operations Managers often encounter challenges such as ensuring timely processing of large volumes of payments, maintaining accuracy under tight deadlines, and managing evolving regulatory requirements. Addressing these challenges requires strong organizational skills, effective use of automation technology, and consistent staff training to prevent errors. Additionally, fostering clear communication with both internal teams and external clients helps resolve discrepancies quickly and maintain high service standards.

Is operations manager a high paying job?

An Operations Manager, including Lockbox Operations Managers, typically earn a competitive salary that varies by industry, location, and experience. In financial services and banking, they often receive higher compensation due to the specialized nature of their responsibilities and required skills such as process optimization and team management.

What are the key skills and qualifications needed to thrive as a Lockbox Operations Manager, and why are they important?

To thrive as a Lockbox Operations Manager, you need expertise in payment processing, cash management, and a solid understanding of banking regulations, typically supported by a bachelor’s degree in finance or a related field. Familiarity with lockbox processing platforms, treasury management systems, and compliance software is crucial. Strong leadership, attention to detail, and problem-solving abilities are essential soft skills for managing teams and ensuring operational accuracy. These competencies enable efficient transaction processing, regulatory compliance, and high service quality in a fast-paced financial environment.
What are popular job titles related to Lockbox Operations Manager jobs in Naperville, IL? For Lockbox Operations Manager jobs in Naperville, IL, the most frequently searched job titles are:
What job categories do people searching Lockbox Operations Manager jobs in Naperville, IL look for? The top searched job categories for Lockbox Operations Manager jobs in Naperville, IL are:
What cities near Naperville, IL are hiring for Lockbox Operations Manager jobs? Cities near Naperville, IL with the most Lockbox Operations Manager job openings:
Lockbox Operations Manager jobs near you
Infographic showing various Lockbox Operations Manager job openings in Naperville, IL as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $63,362 per year, or $30.5 per hour.
Accounts Receivable Specialist

Accounts Receivable Specialist

Heritage-Crystal Clean, Inc.

Hoffman Estates, IL • On-site

$23 - $24/hr

Full-time

Medical, Dental, Vision, Life

Posted 24 days ago

Job description

The Accounts Receivable Specialist is responsible for supporting the organization's revenue cycle by accurately processing payments, maintaining customer account balances, and managing collections activities. This role ensures timely application of cash, reconciliation of accounts, and resolution of billing discrepancies while delivering a high level of customer service to internal and external stakeholders.
The position plays a critical role in maintaining cash flow, minimizing aged receivables, and ensuring financial accuracy in accordance with company policies and accounting standards.
Essential Functions
  • Process and apply customer payments including lockbox, ACH/wire transfers, EDI, credit card, and other deposits with a high degree of accuracy
  • Reconcile accounts receivable balances and research/resolves discrepancies in a timely manner
  • Perform collections activities, including customer outreach via phone and email to follow up on outstanding invoices
  • Maintain accurate and complete customer account records within ERP/accounting systems
  • Investigate and resolve payment variances, short pays, unapplied cash, and customer disputes
  • Collaborate with internal departments (Sales, Operations, Billing) to resolve invoice and payment issues
  • Prepare and distribute daily, weekly, and monthly A/R aging and cash application reports
  • Ensure compliance with internal controls, financial policies, and audit requirements
  • Monitor aging reports and escalate delinquent accounts as appropriate
  • Support month-end close activities related to accounts receivable
  • Maintain documentation and audit trail for all transactions and adjustments
  • Provide excellent customer service and act as a liaison between customers and the company regarding billing and payment inquiries

Education & Essential Qualifications
  • High school diploma or equivalent required
  • Basic understanding of accounting principles, including debits and credits
  • Strong attention to detail with ability to process high volumes of transactions accurately
  • Excellent organizational skills and ability to prioritize workload in a fast-paced environment
  • Strong written and verbal communication skills
  • Demonstrated problem-solving and analytical skills
  • Ability to maintain professionalism when handling sensitive or escalated customer interactions
  • Proficiency in Microsoft Office, particularly Excel

Preferred Qualifications
  • 1+ year of accounts receivable, cash application, or collections experience preferred
  • Experience with ERP/accounting systems (e.g., CCMS or similar)
  • Prior experience in collections or dispute resolution
  • Experience in a multi-location or service-based organization
  • Intermediate Excel skills (pivot tables, lookups, basic formulas)

Work Environment
This role primarily operates in an office environment and requires prolonged periods of sitting, working on a computer, and communicating via phone and email. The position may require occasional standing, walking, and use of standard office equipment.
The noise level is typically moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Crystal Clean LLC is an Equal Opportunity Employer. Crystal Clean expressly values diversity, equity, and inclusion, and encourages the applications of individuals from diverse backgrounds, so that Crystal Clean reflects the communities and customers that we serve.
The anticipated hourly range for this position is $23.00 - $24.00 and includes benefits such as the following:
  • Health, Dental and Vision insurance
  • Wellness Program
  • Flexible Spending Accounts
  • Life Insurance
  • Long-Term Disability
  • Employee Assistance Program
  • Tuition Reimbursement

  • Customer Service experience
  • Deposit Collection and Posting experience
  • Accounts Receivable experience
  • Data Entry experience
  • Experience working in dynamic environment
  • Experience utilizing organizational and follow-up skills
  • Experienec paying close attention to detail
  • Experience maintaining a professional demeanor at all times, especially when under pressure

Apply