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Lockbox Operations Manager Jobs in Buffalo, NY (NOW HIRING)

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Lockbox Operations Manager information

See Buffalo, NY salary details

$30K

$61.5K

$114.8K

How much do lockbox operations manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for lockbox operations manager in Buffalo, NY is $61,468.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,700.00 and $75,100.00 per year, depending on experience, location, and employer.

What is the difference between Lockbox Operations Manager vs Lockbox Specialist?

AspectLockbox Operations ManagerLockbox Specialist
CredentialsTypically requires a bachelor's degree in finance, accounting, or related field; certifications like CPA or CAMS are a plusUsually requires a high school diploma or associate degree; certifications are less common
Work EnvironmentOversees teams in banking or financial institutions, managing operations and processesPerforms daily lockbox processing tasks, often in a banking or financial setting
Employer & Industry UsageUsed by banks, financial services, and corporations managing receivablesCommonly employed within banks and financial institutions for payment processing

The Lockbox Operations Manager oversees the entire lockbox processing operation, managing teams and ensuring efficiency, while the Lockbox Specialist handles the day-to-day processing of payments. Both roles are essential in financial institutions but differ in scope, responsibilities, and required experience.

What is a lockbox operations manager?

Lockbox Operations Managers oversee the processing of incoming payments (often checks) received through a lockbox service, which is a secure way for organizations to collect payments by having them sent directly to a bank. They are responsible for managing the team that handles payment processing, ensuring accuracy, compliance, and efficiency in the workflow. Additionally, they implement process improvements, manage client relationships, and ensure all regulatory and security standards are met. This role is crucial in industries such as banking and financial services, where timely and accurate payment handling is essential.

What are common challenges faced by a lockbox operations manager, and how can they be addressed?

Lockbox Operations Managers often encounter challenges such as ensuring timely processing of large volumes of payments, maintaining accuracy under tight deadlines, and managing evolving regulatory requirements. Addressing these challenges requires strong organizational skills, effective use of automation technology, and consistent staff training to prevent errors. Additionally, fostering clear communication with both internal teams and external clients helps resolve discrepancies quickly and maintain high service standards.

What skills and qualifications are needed to be a lockbox operations manager?

To thrive as a Lockbox Operations Manager, you need expertise in payment processing, cash management, and a solid understanding of banking regulations, typically supported by a bachelor’s degree in finance or a related field. Familiarity with lockbox processing platforms, treasury management systems, and compliance software is crucial. Strong leadership, attention to detail, and problem-solving abilities are essential soft skills for managing teams and ensuring operational accuracy. These competencies enable efficient transaction processing, regulatory compliance, and high service quality in a fast-paced financial environment.
What are popular job titles related to Lockbox Operations Manager jobs in Buffalo, NY? For Lockbox Operations Manager jobs in Buffalo, NY, the most frequently searched job titles are:
What job categories do people searching Lockbox Operations Manager jobs in Buffalo, NY look for? The top searched job categories for Lockbox Operations Manager jobs in Buffalo, NY are:
What cities near Buffalo, NY are hiring for Lockbox Operations Manager jobs? Cities near Buffalo, NY with the most Lockbox Operations Manager job openings:
Lockbox Operations Manager jobs near you
Infographic showing various Lockbox Operations Manager job openings in Buffalo, NY as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $61,468 per year, or $29.6 per hour.

Banking Services Operations Associate II - Lockbox Processor

M&T Bank

Amherst, NY

$18 - $28.31/hr

Full-time

Posted 3 days ago

New

M&T Bank rating

7.8

Company rating: 7.8 out of 10

Based on 185 frontline employees who took The Breakroom Quiz

89th of 170 rated banks

Job description

Overview:

Prepares and processes payments according to account specifications for Lockbox customers.

Primary Responsibilities:
  • Open and prepare deposits for processing using customer specific documented instructions.
  • Key deposit batch information into Lockbox application.
  • Capture check and document images utilizing high-speed imaging equipment.
  • Complete data entry based on customer specific documented instructions.
  • Complete check keying including dollar amounts and MICR line information.
  • Process credit card transactions utilizing merchant services application.
  • Review and prepare completed deposits for return to customer.
  • Prepare, balance and send customer data transmissions.
  • Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management.
  • Promote an environment that supports belonging and reflects the M&T Bank brand.
  • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
  • Complete other related duties as assigned.
Education and Experience Required:

Minimum of a High School diploma or equivalent (GED) and a minimum of 1 year general work experience

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.00 - $28.31 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.LocationAmherst, New York, United States of America

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