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Lockbox Operations Manager Jobs in Illinois (NOW HIRING)

Adecco

Lockbox Payment Processor

Westmont, IL · On-site

$16.80/hr

Communicate equipment issues, as occurring, to management team * Complete all assigned paperwork ... Banking operations experience preferred Note: This role is onsite, thus, open to candidates near/in ...

PNC Bank

Lockbox Processor

Itasca, IL

$33K - $55K/yr

As a Lockbox Processor within PNC's AR Advantage organization, you will be based in Itasca, IL. PNC ... Detail, Managing Multiple Priorities, Operational Functions, Standard Operating Procedures Work ...

PNC Bank

Lockbox Processor

Itasca, IL

$33K - $55K/yr

As a Lockbox Processor within PNC's AR Advantage organization, you will be based in Itasca, IL. PNC ... Detail, Managing Multiple Priorities, Operational Functions, Standard Operating Procedures Work ...

PNC Bank

Lockbox Processor (GOV)

Itasca, IL

$33K - $55K/yr

As a Lockbox Processor GOV within PNC's AR Advantage organization, you will be based in Itasca, IL ... Detail, Managing Multiple Priorities, Operational Functions, Standard Operating Procedures Work ...

New

Dovenmuehle Mortgage, Inc.

Cash Manager

Lake Zurich, IL · On-site

$85K - $105K/yr

Provides leadership to and has operational responsibility for the management of assigned department ... ACH, NSF/ACH Returns, Payoffs: • Ensure all applicable cashiering reports, tapes, lockbox ...

Old National Bank

ABL Collateral Analyst II

Chicago, IL · On-site

$62K - $122K/yr

... Operations Managers. • Prepare, maintain and update Account Servicing Guides. • Review ... lockbox accounts; monitor DDA's for suspicious or overdraft activity. • Participate in all ...

Old National Bank

ABL Collateral Analyst II

Chicago, IL · On-site

$62K - $122K/yr

Work with Credit and Operations Manager to ensure proper documentation of loans as well as ... and lockbox accounts; monitor DDA's for suspicious or overdraft activity. * Participate in all ...

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Lockbox Operations Manager information

What is the difference between Lockbox Operations Manager vs Lockbox Specialist?

AspectLockbox Operations ManagerLockbox Specialist
CredentialsTypically requires a bachelor's degree in finance, accounting, or related field; certifications like CPA or CAMS are a plusUsually requires a high school diploma or associate degree; certifications are less common
Work EnvironmentOversees teams in banking or financial institutions, managing operations and processesPerforms daily lockbox processing tasks, often in a banking or financial setting
Employer & Industry UsageUsed by banks, financial services, and corporations managing receivablesCommonly employed within banks and financial institutions for payment processing

The Lockbox Operations Manager oversees the entire lockbox processing operation, managing teams and ensuring efficiency, while the Lockbox Specialist handles the day-to-day processing of payments. Both roles are essential in financial institutions but differ in scope, responsibilities, and required experience.

What does a lockbox specialist do?

A lockbox specialist manages the processing of payments received through lockbox services, which involves opening, sorting, and depositing payments such as checks and remittances. They ensure accurate data entry, reconcile transactions, and often use banking or accounting software to maintain financial records efficiently.

Is operations manager a high position?

An operations manager is typically considered a mid- to senior-level management role responsible for overseeing daily business activities, implementing policies, and managing teams. The position's seniority can vary by organization, but it generally involves significant responsibility and decision-making authority.

What are Lockbox Operations Managers?

Lockbox Operations Managers oversee the processing of incoming payments (often checks) received through a lockbox service, which is a secure way for organizations to collect payments by having them sent directly to a bank. They are responsible for managing the team that handles payment processing, ensuring accuracy, compliance, and efficiency in the workflow. Additionally, they implement process improvements, manage client relationships, and ensure all regulatory and security standards are met. This role is crucial in industries such as banking and financial services, where timely and accurate payment handling is essential.

How much does a lockbox processor make?

A lockbox processor typically earns between $30,000 and $50,000 annually, depending on experience, location, and employer. The role often requires attention to detail and familiarity with banking software or processing systems.

What are some common challenges faced by a Lockbox Operations Manager, and how can they be addressed?

Lockbox Operations Managers often encounter challenges such as ensuring timely processing of large volumes of payments, maintaining accuracy under tight deadlines, and managing evolving regulatory requirements. Addressing these challenges requires strong organizational skills, effective use of automation technology, and consistent staff training to prevent errors. Additionally, fostering clear communication with both internal teams and external clients helps resolve discrepancies quickly and maintain high service standards.

Is operations manager a high paying job?

An Operations Manager, including Lockbox Operations Managers, typically earn a competitive salary that varies by industry, location, and experience. In financial services and banking, they often receive higher compensation due to the specialized nature of their responsibilities and required skills such as process optimization and team management.

What are the key skills and qualifications needed to thrive as a Lockbox Operations Manager, and why are they important?

To thrive as a Lockbox Operations Manager, you need expertise in payment processing, cash management, and a solid understanding of banking regulations, typically supported by a bachelor’s degree in finance or a related field. Familiarity with lockbox processing platforms, treasury management systems, and compliance software is crucial. Strong leadership, attention to detail, and problem-solving abilities are essential soft skills for managing teams and ensuring operational accuracy. These competencies enable efficient transaction processing, regulatory compliance, and high service quality in a fast-paced financial environment.
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What job categories do people searching Lockbox Operations Manager jobs in Illinois look for? The top searched job categories for Lockbox Operations Manager jobs in Illinois are:
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Lockbox Operations Manager jobs near you
Deposit Operations Manager - To 100K - Elk Grove Village, IL - Job 3724

Deposit Operations Manager - To 100K - Elk Grove Village, IL - Job 3724

The Symicor Group

Elk Grove Village, IL • On-site

$100K/yr

Full-time

Re-posted 9 days ago

Job description

Deposit Operations Manager - To $100K - Elk Grove Village, IL - Job # 3724
Who We Are
The Symicor Group is a boutique talent acquisition firm based in Lincolnshire, IL & Rockport, TX. Our nationally unique value proposition centers around providing the very best available banking and accounting talent. In fact, most of our recruiters are former bankers or accountants themselves!
We know how to evaluate the very best banking and accounting talent available in the market. Whether you are a candidate seeking a new opportunity or a bank or company president trying to fill an essential position, The Symicor Group stands ready to deliver premium results for you.
The Position
Our bank client is seeking to fill a Deposit Operations Manager role in the Elk Grove Village, IL market. The successful candidate directly manages all Retail Operations associated with a check, ACH, debit cards, and ATM transaction processing, including, but not limited t,o paid items, large items, non-post, online entries, overdrafts, return items, stop payments, statement rendering processing, and research and legal documentation related to subpoenas and citations.
This position comes with a generous salary of up to $100K and a full benefits package.
Deposit Operations Manager responsibilities include:
  • Overseeing the check and deposit account processing function, including several key processes - check payments, deposited items, ACH, overdrafts and return items, ATM and debit card settlement, statement rendering, and related reconciliation.
  • Actively managing all aspects of the lockbox remittance processing and the proof department function, including customer set-up and monthly billing.
  • Preparing monthly statistical control reports for account reconciliation (WIP accounts), ATM, debit card, and lockbox profitability, and other reports as requested.
  • Resolving customer issues related to deposit and lockbox exceptions or errors.
  • Overseeing the Bank's customer Masterfile records.
  • Managing the due from the bank (Federal Reserve), official check, currency vault, ATM/Debit Card settlement, Internet Banking, ATM Card processing and reconciliation including approval of monthly general ledger balancing packages.
  • Managing the imaging of deposit account-related documents and forms.
  • Responsible for deposit account research and adjustment activities.
  • Responsible for Retail Operations team including coaching, mentoring, employee development, and training as well as performance management and any employee relation issues.
  • Working closely with many of the other functional areas of the Bank to ensure efficient and timely management of customer deposit accounts.
  • Other duties may be assigned as needed.

Who Are You?
You're someone who wants to influence your own development. You're looking for an opportunity where you can pursue your interests and your passion. Where a job title is not considered the final definition of who you are, but merely the starting point for your future.
You also bring the following skills and experience:
  • A college degree in a business-related or technical field is preferred. High School diploma or general education degree (GED) required.
  • Ten or more years of banking (retail) or related experience, with significant exposure to a wide range of deposit account processing activities, along with proven supervisory/management skills.
  • Working knowledge of fundamental bank compliance topics.
  • Demonstrating logical judgment, being detail-oriented, and able to prioritize and quickly move from one topic/assignment to the next
  • Effective time management skills.
  • Excellent oral and written communications or communication skills with a wide range of internal clients.
  • Excellent technological skills, computer savvy, in addition to the basic Microsoft Office products.

The next step is yours. Email us your current resume along with the position you are considering to:
resumes@symicorgroup.com

Apply