Lockbox Coordinator Jobs in Michigan (NOW HIRING)

The Treasury Services (Accounting) Coordinator position is under the general direction of the Township Treasurer and the day-to-day direction of the Deputy Treasurer. The Treasury Services (Accounting) Coordinator performs and coordinates operation, technical and administrative functions of the Treasury Department.

The position provides a senior-level operation support for property tax collections, utility, receivables, cash handling, banking transactions, payment processing, reconciliations, special assessments, treasury records, financial systems, customer service, and departmental reporting. The coordinator serves as a technical resource for treasury staff and maintains established Treasury procedures and records by supporting the Treasurer and Deputy Treasurer in maintaining efficient operations and effective internal controls. The coordinator is responsible for payment processing administration, electronic payments, ACH/e-check, credit/debit card processing, lockbox, Utility Bill collections and related reconciliation activities, BS&A administration, reporting, batching and operations procedures Banking: ACH activity, returned payments, chargebacks, settle reports and payment processor reconciliation. AutoPay administration, Internal-control documentation. Train on cashiering, tax collections, utility payments, payment processing and treasury procedures. Maintain records in accordance with retention requirements, prepare reports and other duties as assigned.

• Coordinates assigned daily Treasury operational activities under the direction of the Treasurer and Deputy Treasurer.
• Performs and verifies daily cash-drawer transactions and end-of-day cash reports.
• Balances and maintains assigned cash drawers, petty cash, and related records.
• Prepares, processes, verifies, and reconciles deposits and other daily Treasury transactions.
• Monitors established cash-handling procedures and reports discrepancies or control concerns to the Deputy Treasurer or Treasurer.
• Assists Treasury staff with transaction questions, balancing issues, customer-service matters, and established departmental procedures.
• Coordinates daily workflow and provides operational assistance to Treasury staff as assigned.
• Assists in maintaining adequate departmental coverage during peak collection periods, employee absences, and other operational needs.

• Performs and coordinates assigned property tax collection and processing functions.
• Assists with preparation and testing of summer and winter tax rolls.
• Assists with electronic import, verification, and reconciliation of assessment and tax information.
• Enters and maintains authorized standard and special millage rates within BS&A or other applicable systems.
• Verifies tax posting reports and assists with reconciliation of property tax receipts.
• Prepares tax collection and distribution schedules for review by the Deputy Treasurer and/or Treasurer.
• Assists with monthly and annual reconciliation of taxes collected and amounts payable to taxing authorities.
• Processes authorized adjustments resulting from Board of Review actions, Michigan Tax Tribunal decisions, State Tax Commission actions, and other approved changes.
• Maintains supporting records for tax collection, settlement, adjustments, and distributions.
• Assists with annual tax settlement and preparation of supporting schedules and documentation.
• Coordinates with the Assessing Department and other Township departments regarding routine tax-processing matters.
• Responds to taxpayer inquiries and refers complex, disputed, or policy-related matters to the Deputy Treasurer or Treasurer.

• Maintains special assessment records and processes authorized additions, adjustments, payments, and related transactions.
• Assists with preparation and verification of special assessment information for billing or placement on the tax roll.
• Maintains supporting documentation and reconciliations for special assessments.
• Coordinates routine information with Township departments regarding approved special assessments and other Treasury receivables.
• Assists with accounts receivable records and reporting assigned to the Treasury Department.

• Provides operational support for the collection and processing of utility payments and other Township receivables handled through the Treasury Department.
• Assists with reconciliation of utility collections and related payment-processing activity.
• Processes returned payments, non-sufficient funds transactions, reversals, adjustments, and related records in accordance with established procedures.
• Coordinates routine payment discrepancies with appropriate Township departments and payment providers.
• Maintains supporting documentation and reports for utility and other collection activity.

• Utilizes online banking and Township financial systems to perform assigned reconciliations and transaction research.
• Reconciles authorized banking transactions against BS&A and other Township financial records.
• Researches routine discrepancies and prepares documentation for review.
• Assists with reconciliation of electronic deposits, ACH transactions, payment-processor settlements, lockbox deposits, remote deposits, and other banking activity.
• Maintains appropriate supporting documentation for banking and reconciliation activities.
• Prepares recurring reconciliation and exception reports for review by the Deputy Treasurer and Treasurer.

• Coordinates day-to-day administration of approved Treasury payment-processing systems.
• Assists with electronic check/ACH, credit and debit card, recurring payment, lockbox, remote deposit, and other approved collection processes.
• Reconciles payment-processor settlement reports to Township financial records and banking activity.
• Processes and tracks returned payments, rejected transactions, chargebacks, and other payment exceptions in accordance with established procedures.
• Assists customers with account setup, electronic-payment enrollment, recurring-payment enrollment, and routine payment-processing questions.
• Maintains operational records and documentation associated with payment-processing systems.
• Identifies recurring payment-processing issues and reports them to the Deputy Treasurer.

• Serves as a departmental technical resource for routine Treasury functions within BS&A and other approved financial and payment-processing