Localization Program Manager Jobs in North Carolina

About Company:

At YPrime, we pioneer solutions that streamline the clinical trial journey, increasing certainty from study design to data lock. With a foundation built on decades of industry insight and expertise, we are inspired by the life-altering outcomes unlocked by clinical trials. Our dedication to quality is pivotal in propelling the groundbreaking endeavors of our partners, researchers, and investigators. With a technology platform that enables speed, flexibility, and certainty for large and emerging pharma companies alike, we provide eConsent, eCOA, IRT, and patient engagement solutions that solve with certainty in clinical research.

About the Role:

The Delivery Lead, Localization & Scale Management plays a critical operational leadership role within YPrime’s eCOA Delivery organization. This role is responsible for overseeing the day-to-day execution of localization activities across multiple clinical studies, ensuring work is efficiently allocated, prioritized, and delivered on time.

This role partners closely with Program Managers and cross-functional stakeholders to align timelines, sequencing, and delivery priorities. The Delivery Lead also maintains a hands-on workload to stay closely connected to translation workflows and delivery challenges.

Responsibilities:

• Own the allocation and balancing of work across Translation Coordinators to ensure optimal utilization and on-time delivery
• Oversee the day-to-day execution of study-level localization activities across multiple concurrent projects
• Maintain a clear, end-to-end view of all active localization work, priorities, and delivery timelines
• Serve as the primary operational coordinator for the team, proactively identifying risks and managing dependencies
• Triage, manage, and resolve operational escalations, escalating only strategic or systemic issues to senior leadership
• Partner closely with Program Managers within Localization & Scale Management to align on submission timing, execution sequencing, and delivery priorities
• Provide clear guidance and direction to Translation Coordinators related to priorities, timelines, and execution expectations
• Identify delivery or performance challenges within the team and contribute input toward performance management and continuous improvement efforts
• Support ongoing process optimization and operational efficiency initiatives across the delivery function
• Maintain a limited individual study workload as a Translation Coordinator (approximately 25%) to retain hands-on expertise and operational credibility

Skills:

• Strong operational leadership and workload planning skills in a multi-project, fast-paced environment
• Proven ability to coordinate, guide, and influence execution across multiple contributors
• Excellent problem-solving skills, with the ability to assess risks and manage escalations effectively
• Clear and concise communication skills, translating priorities into actionable direction
• Strong organizational and prioritization abilities under high-volume conditions
• Ability to make informed, timely decisions using data and operational insight
• Experience with localization workflows, translation lifecycle management, or similar operational domains
• Ability to influence outcomes across peer and cross-functional teams without direct authority
• Data-driven mindset, with comfort interpreting capacity, utilization, and delivery metrics

Education & Experience:

• Minimum of 3 years of experience in localization, translation operations, or a comparable multi-project delivery environment
• Demonstrated experience coordinating work across multiple contributors or teams, ideally in a lead or supervisory capacity
• Proven ability to manage high-volume, parallel workflows with competing priorities and tight timelines
• Experience in resource planning, workload balancing, or capacity management within a shared delivery model
• Experience owning or supporting operational reporting, including status tracking, risk identification, and escalation management
• Demonstrated success triaging and resolving delivery issues in fast-paced, operational environments
• Experience working within a matrixed or cross-functional organization, coordinating across roles without direct reporting relationships
• Prior experience as a senior individual contributor, team lead, or project/program coordination role preferred
• Hands-on experience with the end-to-end eCOA localization lifecycle (e.g., vendor coordination, submission planning, review cycles, delivery) a plus
• Fluency in an additional language is a plus