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Localization Account Manager Jobs in New Jersey (NOW HIRING)

Soft2Bet

VIP Manager

Fort Lee, NJ · On-site

$85K - $100K/yr

With a performance-first approach, the company combines strong product execution, localization and ... Serve as the primary point of contact for VIP accounts, managing day-to-day communication and ...

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Localization Account Manager information

What are the key skills and qualifications needed to thrive as a localization account manager, and why are they important?

To thrive as a Localization Account Manager, you need a solid understanding of localization processes, project management skills, and a background in languages or translation, often supported by a relevant degree or industry experience. Familiarity with translation management systems (TMS), CAT tools, and CRM platforms is typically required. Exceptional communication, cross-cultural awareness, and client relationship management abilities help professionals excel in this role. These skills ensure effective coordination of multilingual projects, client satisfaction, and the successful delivery of global content.

What is a localization account manager?

Localization Account Managers are professionals who oversee and coordinate localization projects for clients, ensuring that products or content are adapted effectively for different languages and cultures. They act as the main point of contact between clients and localization teams, managing project timelines, budgets, and quality expectations. Their responsibilities include understanding client needs, facilitating communication among stakeholders, and resolving any issues that arise during the localization process. Through their efforts, they help businesses successfully reach global markets and audiences.

What is the difference between Localization Account Manager vs Localization Project Coordinator?

AspectLocalization Account ManagerLocalization Project Coordinator
CredentialsExperience in client management, language services, and sometimes certifications in translation or localizationOrganizational skills, familiarity with localization processes, often entry to mid-level experience
Work EnvironmentClient-facing, managing accounts, building relationships with clients and vendorsInternal team coordination, project tracking, scheduling tasks
Employer & Industry UsageLocalization agencies, tech companies, multinational corporationsLocalization teams within similar organizations, supporting project execution
Search & Comparison IntentUnderstanding client management roles in localizationLearning about project support and coordination roles

The Localization Account Manager primarily focuses on managing client relationships, ensuring project success, and overseeing account growth. In contrast, the Localization Project Coordinator handles the day-to-day logistics, scheduling, and internal coordination of localization projects. Both roles are essential in the localization industry but differ in their responsibilities and focus areas.

What are some common challenges localization account managers face when coordinating projects across multiple languages and regions?

Localization Account Managers often navigate challenges such as aligning project timelines with global stakeholders, ensuring consistency in messaging across languages, and managing tight deadlines with multiple vendors. Effective communication is crucial, as they regularly collaborate with translators, project managers, and clients to resolve issues and clarify requirements. Staying organized and adaptable helps them address unexpected changes in project scope and maintain high-quality deliverables for diverse markets.
What are popular job titles related to Localization Account Manager jobs in New Jersey? For Localization Account Manager jobs in New Jersey, the most frequently searched job titles are:
What job categories do people searching Localization Account Manager jobs in New Jersey look for? The top searched job categories for Localization Account Manager jobs in New Jersey are:
What cities in New Jersey are hiring for Localization Account Manager jobs? Cities in New Jersey with the most Localization Account Manager job openings:
Localization Account Manager jobs near you

VIP Manager

Soft2Bet

Fort Lee, NJ • On-site

$85K - $100K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago

Job description

VIP Manager

Are you passionate about building high-value relationships and delivering premium, personalized experiences in a fast-paced iGaming environment?

Soft2Bet is a platform provider delivering casino and sports betting brands. With a performance-first approach, the company combines strong product execution, localization and trusted local partnerships to drive sustainable growth across competitive regions, supported by a rigorous compliance culture and a focus on customer experience.

Location: Fort Lee, New Jersey (100% On-site) Work Mode: Full-time, office-based (Monday–Friday; remote or hybrid work arrangements are not available)

The Role As a VIP Manager, you'll be responsible for delivering a best-in-class, "white-glove" experience to our most valuable players. You'll collaborate cross-functionally with CRM, Marketing, and Payments teams to ensure seamless service, while leveraging player insights to maximize engagement, retention, and lifetime value (LTV).

What You'll Do

  • Build and maintain strong, long-term relationships with high-value players to maximize retention and LTV.
  • Serve as the primary point of contact for VIP accounts, managing day-to-day communication and resolving issues swiftly and professionally.
  • Execute targeted retention and reactivation campaigns to reduce churn and increase engagement.
  • Analyze player activity, tracking key metrics such as handle, GGR, and frequency to optimize reinvestment strategies.
  • Collaborate with CRM, Marketing, and Payments teams to deliver tailored bonuses, gifts, and exclusive experiences.
  • Ensure all VIP interactions comply with Responsible Gaming standards and NJDGE regulations.
  • Act as an escalation point for VIP concerns, applying strong de-escalation and problem-solving skills.
  • Stay informed on competitor VIP programs and industry trends to continuously enhance offerings.

What We're Looking For

  • 2+ years of experience in VIP Management or Senior Account Management within iGaming or sports betting.
  • Strong understanding of the New Jersey iGaming market and regulatory landscape (NJDGE).
  • Proven ability to analyze player data and drive retention and revenue strategies.
  • Excellent interpersonal and communication skills, with experience managing high-profile clients.
  • Experience with CRM platforms (e.g., Salesforce, Optimove) and strong Excel proficiency.
  • Ability to work onsite in Fort Lee, NJ, with flexibility for evenings, weekends, and peak sporting events.
  • Background in luxury hospitality, customer relationship management, or similar client-facing roles is a plus.

Why Join Soft2Bet?

Bonuses: Discretionary, performance based Benefits: Comprehensive medical, dental, and vision + 401(k) Time Off: Generous PTO policy Perks: Partially subsidized in-office breakfasts and lunches, plus team celebrations and events Culture: High-performance, collaborative, and growth-oriented environment Growth: Real opportunities for career development and increased responsibility as the U.S. business scales

Soft2Bet is proud to be an Equal Opportunity Employer. We believe diverse perspectives make us stronger and provide equal employment opportunities to all applicants regardless of race, color, religion, gender identity, sexual orientation, national origin, disability, veteran status, or any other protected characteristic.

Salary range

$85,000 - $100,000 USD

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