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Lobby Associate Jobs in Homestead, FL (NOW HIRING)

Flow

Member & Community Experience Associate

Miami, FL · On-site

About the Role The Member & Community Experience Associate is the first person neighbors, guests ... Keep the lobby secure, organized, and consistent with Flow brand standards * Update property ...

Flow

Member & Community Experience Associate

Miami, FL · On-site

About the Role The Member & Community Experience Associate is the first person neighbors, guests ... Keep the lobby secure, organized, and consistent with Flow brand standards * Update property ...

PNC Bank

Client Experience Associate

Miami, FL · On-site

$13.75 - $19.25/hr

As a Client Experience Associate (Bilingual in Spanish preferred) within PNC's Retail Banking ... Performs lobby engagement activities to connect with customers and position PNC products to meet ...

PNC Bank

Client Experience Associate

Miami, FL

$12.75 - $17.75/hr

As a Client Experience Associate (Bilingual in Spanish preferred) within PNC's Retail Banking ... Performs lobby engagement activities to connect with customers and position PNC products to meet ...

PNC Bank

Client Experience Associate

Doral, FL

$13.50 - $18.50/hr

As a Client Experience Associate within PNC's Retail Bank organization, you will be based in Doral ... Performs lobby engagement activities to connect with customers and position PNC products to meet ...

PNC Bank

Client Experience Associate

Miami, FL

$13.75 - $19.25/hr

As a Client Experience Associate (Bilingual in Spanish preferred) within PNC's Retail Banking ... Performs lobby engagement activities to connect with customers and position PNC products to meet ...

CITY ZERO LLC

Fitness Front Desk

Miami, FL · On-site

$13.50 - $17.25/hr

As the Front Desk Associate, you will be the first point of contact for our customers. You will ... organized lobby and front desk area Accurately record client information and accept payments ...

CITY ZERO LLC

Front Desk

Miami, FL · On-site

$13.50 - $17.25/hr

As the Front Desk Associate, you will be the first point of contact for our customers. You will ... organized lobby and front desk area Accurately record client information and accept payments ...

Miami Hotel and Residences

Front Desk Agent

Miami, FL

$13.75 - $17.25/hr

Monitor lobby and work area to determine customer flow. * Know all essential aspects of our ... guests, associates, and external partners. * Ability to work well under pressure and respond ...

Gale Hotels

Front Desk Agent

Miami, FL · On-site

$13.75 - $17.25/hr

Monitor lobby and work area to determine customer flow. * Know all essential aspects of our ... guests, associates, and external partners. * Ability to work well under pressure and respond ...

Miami Hotel and Residences

Front Desk Agent

Miami, FL · On-site

$13.75 - $17.25/hr

Monitor lobby and work area to determine customer flow. * Know all essential aspects of our ... guests, associates, and external partners. * Ability to work well under pressure and respond ...

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All JobsLobby Associate JobsLobby Associate Jobs in Homestead, FL

Lobby Associate information

See Homestead, FL salary details

$42.3K

$99.4K

$158.5K

How much do lobby associate jobs pay per year?

As of Aug 10, 2026, the average yearly pay for lobby associate in Homestead, FL is $99,364.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,500.00 and $119,400.00 per year, depending on experience, location, and employer.

What are some common challenges lobby associates face when managing high-traffic periods?

Lobby Associates often encounter challenges during peak times, such as balancing multiple guest requests, maintaining security protocols, and ensuring a welcoming environment for all visitors. Effective time management and strong communication skills are key to handling these situations smoothly. Teamwork is also essential, as Lobby Associates typically coordinate with security, facilities, and front desk staff to keep operations running efficiently. Staying calm under pressure and prioritizing tasks can help address these challenges successfully.

What are the key skills and qualifications needed to thrive as a lobby associate?

To thrive as a Lobby Associate, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with visitor management systems, security protocols, and basic office software is often required. Professionalism, strong communication, and a friendly demeanor make someone stand out in this role. These skills ensure a welcoming and secure environment for guests while supporting the smooth operation of the facility.

What is a lobby associate?

Lobby Associates are professionals who support the activities of lobbyists and advocacy groups, often working in government relations or public affairs. Their main duties include conducting research, tracking legislation, organizing meetings between clients and lawmakers, and preparing reports or presentations. They help ensure their organization's interests are represented in policy discussions and legislative processes. Lobby Associates typically work for corporations, non-profits, or lobbying firms and play a crucial supporting role in influencing public policy.

What is the difference between Lobby Associate vs Front Desk Clerk?

AspectLobby AssociateFront Desk Clerk
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service skills
Work EnvironmentHotels, resorts, or entertainment venuesHotels, offices, or healthcare facilities
Employer & Industry UsageHospitality and entertainment industriesHospitality, healthcare, and corporate sectors
Common Search & ComparisonCustomer interaction, guest servicesGuest check-in, information provision

Both roles involve guest interaction and customer service, but Lobby Associates typically work in entertainment or hospitality venues focusing on guest experience, while Front Desk Clerks are more common in hotels and healthcare settings handling check-ins and inquiries.

What cities near Homestead, FL are hiring for Lobby Associate jobs? Cities near Homestead, FL with the most Lobby Associate job openings:
Lobby Associate jobs near you

Member & Community Experience Associate

Flow

Miami, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

About the Company
 
At Flow, we're reimagining what it means to live, work, and connect. More than just a real estate company, Flow is a brand, a technology platform, and an operations ecosystem spanning condominiums, hotels, multifamily residences, and office spaces. We're building a new kind of living experience: one that's flexible, connected, and designed to create genuine community and real value for the people who call Flow home.
 
Our mission is oneness:  prioritizing our residents and their experiences, and fostering connection with ourselves, their neighbors, and the natural world. By putting people at the center of everything we do, we're creating vibrant, human-centered communities where life, work, creativity, and play all come together in one place.

About the Role
 
The Member & Community Experience Associate is the first person neighbors, guests, and visitors
encounter - and the tone they set lasts. This isn't a front desk job in the conventional sense. It's an
operations role that happens at the front of the building: checking people in, resolving problems,
managing access, handling packages, supporting moves, and keeping the lobby as a physical
expression of what Flow believes a home should feel like.
What You'll Do:
Arrival & Welcome
 
  • Check in guests, prospective neighbors on tours, and vendors. You are the first point of
    contact for everyone who comes through the door.
  • Check in hotel guests at properties where Flow offers hotel stays.
  • Issue and deactivate vendor fobs as needed to maintain building security.
 
Neighbor & Guest Support
  • Receive and work neighbor, guest, and vendor requests and complaints through Zendesk,
    Flow's support ticketing platform, and follow each one through to resolution.
  • Handle escalations directly when you can. Know when to bring in the Director.
  • Represent Flow's tone in every interaction - how you communicate in person and in writing is
    how Flow communicates.

Move Management & Access
  • Walk new neighbors through their welcome packet and issue keys at move-in. This is where
    the experience they chose begins.
  • Support move-outs and internal transfers.
  • Manage elevator reservations in service mode: coordinate the schedule, lock and unlock the
    elevator, and walk neighbors through how to use it
    Amenities & Events
  • Handle amenity reservations: confirm availability, process bookings, and know the policies
    and fees for each space
  • Support events - setup and check-in - without leaving the front desk unattended
    Lobby & Property Standards
  • Keep the lobby secure, organized, and consistent with Flow brand standards
  • Update property signage as programming changes: elevator frames, display boards, event
    flyers

Packages & Deliveries
  • Sort and log packages from couriers in the package room, and notify neighbors when
    deliveries arrive
  • Conduct regular locker audits to locate missing or misplaced packages
    Shift Operations
  • Prepare shift handoff notes that give the next person a real picture: what happened, what to
    watch, what needs action.
  • Handle cash accurately.
  • Navigate building platforms without friction and learn new tools as they're introduced.
 
What You'll Bring:
  • You've worked in a customer-facing environment - hospitality, residential, retail, or service -
    and you know how to handle what walks through the door.
  • You write clearly and communicate warmly, and you carry the same tone in a Zendesk ticket
    as in a lobby conversation.
  • You're comfortable with Zendesk or a comparable platform and can work within property
    management and revenue management software without needing to be walked through it
    every time.
  • You handle cash accurately.
  • You stay composed when things escalate, and you know the difference between de-escalating
    and avoiding.
  • Nothing falls through on your watch - package logs, signage updates, handoff notes - you
    treat the details like they matter, because they do
  • Applicants must be 18 years of age or older
Benefits

We take care of our people so they can do their best work. 

  • Health and Wellness  Comprehensive medical, dental, vision, disability, and life insurance and parental leave benefits. On-staff doctor, free therapy through SpringHealth, acupuncture, an Employee Assistance Program, and other wellness offerings.
  • Time Off  PTO and paid holidays.
  • Financial  401(k) retirement plan, healthcare and dependent care FSAs, HSA-compatible plan options with annual employer HSA funding and pre-tax commuter benefits.
  • Life at Flow  Weekly catered lunches, wellness classes and employee discounts on Flow hotel stays, grocer products, and merch.
 
Flow is proud to be an equal opportunity workplace and hires regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity and/or expression, pregnancy, Veteran status any other characteristic protected by federal, state or local law. In addition, we provide reasonable accommodation for qualified individuals with disabilities.
 
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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