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Lobby Associate Jobs in Washington (NOW HIRING)

RAYUS Radiology

prn front office associate

Woodbridge, VA · On-site

$15.75 - $19/hr

Front Office Associate RAYUS Radiology is looking for a Front Office Associate to join our team. We ... Maintain organization of the front office lobby area by straightening magazines, organizing coffee ...

Crescent Hotels

Bellperson - Hotel

Reston, VA · On-site

$12.50 - $17/hr

Keep lobby door and windows clean when not busy with guests. * Post the daily events board and ... Every Crescent associate is a guest relations ambassador, every working minute of every day. Work ...

Arena Stage

Audience Experience Assistant

Washington, DC · On-site

$21/hr

Associate Director of Audience ExperienceWHO WE AREArena Stage is the voice of American theatre ... Must be able to navigate stairs and public lobby spaces during active performance periods.Must be ...

RAYUS Radiology

prn front office associate

Woodbridge, VA · On-site

$15.75 - $19/hr

As a Front Office Associate, you will be responsible for providing services to patients and ... Maintain organization of the front office lobby area by straightening magazines, organizing coffee ...

Gold's Gym

Front Desk Associate

Woodbridge, VA · On-site

$13.75 - $17.75/hr

As a Front Desk Associate at Gold's Gym Lake Ridge, you are the first point of contact for our ... Maintain a clean, organized, and inviting front desk and lobby area. * Assist with member check-ins ...

Royale Company

Front Desk Associate (Virginia)

Arlington, VA · On-site

$16.25 - $20.75/hr

Monitor lobby traffic and alert residents to arriving guests and deliveries. * Maintain logbooks for visitors and contractors Qualifications: * Proven customer service experience * Detail oriented

Royale Company

Front Desk Associate (Virginia)

Arlington, VA · On-site

$16 - $20.75/hr

Monitor lobby traffic and alert residents to arriving guests and deliveries. * Maintain logbooks for visitors and contractors Qualifications: * Proven customer service experience * Detail oriented

Arena Stage

Audience Experience Assistant

Washington, DC · On-site

$21/hr

Associate Director of Audience Experience WHO WE ARE Arena Stage is the voice of American theatre ... Must be able to navigate stairs and public lobby spaces during active performance periods. * Must ...

Crescent

Bellperson (Tipped Position)

Washington, DC · On-site

$14.21/hr

Keep lobby door and windows clean when not busy with guests. * Post the daily events board and ... Other job-related duties may be assigned by the associate's supervisor. Furthermore, this is a ...

HarborChase of Olney

Concierge (Receptionist)

Olney, MD · On-site

$15.25 - $18.50/hr

Greets all visitors, residents, family members and associates in a warm and inviting manner on the ... Keeps interaction with co-workers to a minimum maintaining professionalism in lobby area * Assist ...

HarborChase

Concierge (Receptionist)

Olney, MD · On-site

$15.25 - $18.50/hr

Greets all visitors, residents, family members and associates in a warm and inviting manner on the ... Keeps interaction with co-workers to a minimum maintaining professionalism in lobby area * Assist ...

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Lobby Associate information

What are some common challenges lobby associates face when managing high-traffic periods?

Lobby Associates often encounter challenges during peak times, such as balancing multiple guest requests, maintaining security protocols, and ensuring a welcoming environment for all visitors. Effective time management and strong communication skills are key to handling these situations smoothly. Teamwork is also essential, as Lobby Associates typically coordinate with security, facilities, and front desk staff to keep operations running efficiently. Staying calm under pressure and prioritizing tasks can help address these challenges successfully.

What are the key skills and qualifications needed to thrive as a lobby associate?

To thrive as a Lobby Associate, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with visitor management systems, security protocols, and basic office software is often required. Professionalism, strong communication, and a friendly demeanor make someone stand out in this role. These skills ensure a welcoming and secure environment for guests while supporting the smooth operation of the facility.

What is a lobby associate?

Lobby Associates are professionals who support the activities of lobbyists and advocacy groups, often working in government relations or public affairs. Their main duties include conducting research, tracking legislation, organizing meetings between clients and lawmakers, and preparing reports or presentations. They help ensure their organization's interests are represented in policy discussions and legislative processes. Lobby Associates typically work for corporations, non-profits, or lobbying firms and play a crucial supporting role in influencing public policy.

What is the difference between Lobby Associate vs Front Desk Clerk?

AspectLobby AssociateFront Desk Clerk
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service skills
Work EnvironmentHotels, resorts, or entertainment venuesHotels, offices, or healthcare facilities
Employer & Industry UsageHospitality and entertainment industriesHospitality, healthcare, and corporate sectors
Common Search & ComparisonCustomer interaction, guest servicesGuest check-in, information provision

Both roles involve guest interaction and customer service, but Lobby Associates typically work in entertainment or hospitality venues focusing on guest experience, while Front Desk Clerks are more common in hotels and healthcare settings handling check-ins and inquiries.

What are the most commonly searched types of Lobby jobs in Washington? The most popular types of Lobby jobs in Washington are:
What cities in Washington are hiring for Lobby Associate jobs? Cities in Washington with the most Lobby Associate job openings:
Lobby Associate jobs near you

Front Desk Associate - Residence Inn Annapolis

Colwen Hotels

Annapolis, MD • On-site

$18 - $19/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Job description

Dual brand, Residence Inn / Fairfield Inn Annapolis is seeking a friendly, customer service focused Front Desk Associate to join our team. In this position you will be responsible for guest registration, making reservations, and providing guests with information about the hotel and the local area. If you have a knack for customer service and previous service-related work experience, we'd like to meet you.
General Responsibilities:
  • Operate the front desk and assist guests with inquiries and other needs during pre-arrival, registration, stay, checkout, and post-departure.
  • Provide exceptional guest service.
  • Efficiently manage the operations of the front desk, ensure check in and check out is timely.
  • Warmly and professionally welcome all guests.
  • Process guest check-in: confirm reservations, assign guest rooms.
  • Treat requests with professionalism, tact, and courteous manner; act with a sense of urgency.
  • Ensure that all complaints regarding service and/or accommodations are investigated and resolved.
  • Maintain knowledge of hotel policies including rates, discounts, special offers and community events.
  • Maintain knowledge of upcoming events, local area and hotel offerings.
  • Ensure prompt delivery of billing to guests.
  • Process all payments types e.g. charges, cash, checks, debit or credit cards.
  • Discreetly handle confidential guest information.
  • Coordinate with Housekeeping Department to track room readiness and communicate guest requests and concerns.
  • Ensure lobby and shared areas are neat and orderly.
  • Adhere to all Colwen and brand standards.
  • Maintain STRICT key controls.
  • Perform other related duties as assigned, you may be required to perform a variety of different job duties and functions in various departments during the course of a shift.

Requirements:
  • One year of related experience, hotel preferred
  • Prior Brand experience preferred
  • Bilingual - English/Spanish
  • Excellent verbal and written communications skills
  • Strong organizational skills and attention to detail
  • Superior interpersonal and customer service sills, ability to deal with difficult guests
  • Familiarity with local area, ability to provide directions and maps to local attractions and destinations
  • Proficient with Microsoft Office Suite and common computer software programs
  • Ability to learn computer software programs and operate property management system
  • Willingness to work 7-day rotational work schedule including nights, weekends, and holidays

We've got you covered: Benefits & Perks
  • Medical Insurance with Company-Funded HRA
  • Dental Insurance
  • Vision Insurance
  • Flexible Spending Accounts
  • Wide-Array of Supplemental Insurance Offerings
  • Paid Time Off Programs
  • Employee Assistance Program
  • 401K Plan - Traditional & Roth Options with Employer Match
  • Hotel Discount Travel Program for Associates & Family
  • Exclusive Associate Discounts - Travel, Entertainment, & Retail
  • Training and Development Programs
  • Career Advancement Opportunities

Compensation:
Wage Range: $18.00 - $19.00
Colwen Hotels is an equal opportunity employer. EOE M/F/D/V
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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