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Lobby Assistant Jobs in Florida (NOW HIRING)

Marriott

Lobby Ambassador

Fort Lauderdale, FL · On-site

$13.25 - $16.75/hr

... the lobby area (e.g., Restaurant & Bar, Front Desk, Business Center, Lounge, etc.). Respond to ... assist individuals with disabilities, and thank guests with genuine appreciation. Speak with ...

Marriott

Lobby Ambassador

Marco Island, FL

$14.25 - $17.75/hr

... the lobby area (e.g., Restaurant & Bar, Front Desk, Business Center, Lounge, etc.). Respond to ... assist individuals with disabilities, and thank guests with genuine appreciation. Speak with ...

Marriott International

Lobby Ambassador

Marco Island, FL · On-site

$14.25 - $17.75/hr

... the lobby area (e.g., Restaurant & Bar, Front Desk, Business Center, Lounge, etc.). Respond to ... assist individuals with disabilities, and thank guests with genuine appreciation. Speak with ...

Hilton Miami Downtown

Lobby Attendant (PM Shift)

Miami, FL · On-site

$13.50 - $16.75/hr

POSITION: LOBBY ATTENDANT ESSENTIAL DUTIES & RESPONSIBILITIES : Specifically, you would be ... etc.), as needed * Assist in delivering guest requests and in cleaning guest rooms, as needed ...

Florida Jobs

ELIGIBILITY SPECIALIST II

Lake City, FL · On-site

Lobby - This position will also back up the lobby supervisor when necessary to assist in escalations in the Gainesville Lobby. Assist customers with complex case problems, customer service skills ...

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Lobby Assistant information

What is a lobby assistant?

A Lobby Assistant is a professional responsible for greeting visitors, managing front desk operations, and providing general assistance in the lobby area of an organization. Their duties often include answering inquiries, directing guests, handling mail or deliveries, and maintaining the cleanliness and security of the lobby. Lobby Assistants play a key role in creating a welcoming and organized environment, ensuring that guests have a positive first impression of the company. They may also assist with administrative tasks and support other staff as needed.

What are the key skills and qualifications needed to thrive as a lobby assistant?

To thrive as a Lobby Assistant, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with visitor management systems, phone switchboards, and office software is often required. Excellent interpersonal skills, professionalism, and the ability to remain calm under pressure make someone stand out in this role. These skills ensure efficient operations, positive first impressions, and effective communication within an organization.

What are some typical challenges a lobby assistant faces when managing high visitor volumes, and how can they be effectively addressed?

Lobby Assistants often encounter challenges during peak hours, such as managing long lines, ensuring efficient visitor check-in, and maintaining security protocols. To handle these situations effectively, strong organizational skills, calm communication, and familiarity with digital visitor management systems are essential. Proactively greeting guests, setting clear expectations, and collaborating with security or front desk teams can help create a smooth and welcoming experience even during busy periods.

What is the difference between Lobby Assistant vs Receptionist?

AspectLobby AssistantReceptionist
Primary RoleAssist visitors, manage lobby area, provide informationAnswer phones, greet visitors, handle front desk tasks
Work EnvironmentCorporate buildings, hotels, hospitalsOffice reception areas, hotels, clinics
Required CredentialsHigh school diploma, customer service skillsHigh school diploma, communication skills

Both roles involve front-desk duties and customer interaction, but a Lobby Assistant often focuses more on visitor management and providing information in larger or more specialized environments, while a Receptionist handles general administrative tasks and communication at the front desk.

What are the most commonly searched types of Lobby jobs in Florida?

The most popular types of Lobby jobs in Florida are:

What cities in Florida are hiring for Lobby Assistant jobs?

Cities in Florida with the most Lobby Assistant job openings:

Lobby Assistant jobs near you
Infographic showing various Lobby Assistant job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Lobby Ambassador

Marriott

Fort Lauderdale, FL • On-site

$13.25 - $16.75/hr

Full-time

Posted 23 days ago

Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,187 frontline employees who took The Breakroom Quiz

54th of 107 rated hotels

Job description

POSITION SUMMARY

Engage hotel guests to enhance the service experience through activation of all outlet services within the lobby area (e.g., Restaurant & Bar, Front Desk, Business Center, Lounge, etc.). Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide local area knowledge to inform guests about the property and the surrounding area amenities, including special events and local activities. Contact appropriate individual or department (e.g., Bellperson, Housekeeping, Food & Beverage Server) as necessary to resolve guest call, request, or problem.

Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

 
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
 
Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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