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Loan Support Analyst Jobs (NOW HIRING)

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Loan Support Analyst information

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$36K

$47.1K

$88K

How much do loan support analyst jobs pay per year?

As of Aug 21, 2026, the average yearly pay for loan support analyst in the United States is $47,084.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $50,500.00 per year, depending on experience, location, and employer.

What is a loan support analyst?

A Loan Support Analyst is a financial professional responsible for supporting the loan process within a bank or lending institution. Their duties typically include reviewing loan applications, ensuring compliance with regulations, managing loan documentation, and assisting in the disbursement of funds. They collaborate closely with loan officers and other team members to ensure efficient processing and servicing of loans. By maintaining accurate records and providing administrative support, they help minimize risks and ensure customer satisfaction throughout the loan lifecycle.

What are the key skills and qualifications needed to thrive as a loan support analyst, and why are they important?

To thrive as a Loan Support Analyst, you need a solid understanding of lending processes, financial documentation, and risk assessment, typically backed by a degree in finance, business, or a related field. Familiarity with loan management software, document imaging systems, and compliance tools is commonly required. Attention to detail, strong organizational skills, and effective communication help in managing complex loan files and collaborating with team members. These skills are crucial for ensuring accurate loan processing, regulatory compliance, and efficient client service.

What are some common challenges loan support analysts face when managing multiple loan applications simultaneously?

Loan Support Analysts often juggle several loan files at once, which can be challenging due to competing deadlines and the need to ensure complete accuracy in documentation. Staying organized and prioritizing tasks are crucial, as even minor errors can delay approvals or impact client satisfaction. Analysts also regularly coordinate with loan officers, underwriters, and clients to gather information and resolve discrepancies, requiring strong communication and time-management skills. Proactively using workflow tools and maintaining clear records can help manage these challenges effectively.

What is the difference between Loan Support Analyst vs Loan Processor?

AspectLoan Support AnalystLoan Processor
CredentialsTypically requires a high school diploma or equivalent; some roles prefer associate's degreeSimilar; often requires a high school diploma or equivalent, with some roles preferring post-secondary education
Work EnvironmentOffice setting, supporting loan teams with data management and customer inquiriesOffice setting, handling loan application review, document collection, and processing
Employer & IndustryFinancial institutions, banks, mortgage companiesFinancial institutions, banks, mortgage lenders

Both roles are essential in the loan process, with Loan Support Analysts focusing on data support and customer communication, while Loan Processors handle the detailed review and approval of loan applications. They often work closely but have distinct responsibilities within the lending process.

More about Loan Support Analyst jobs

What cities are hiring for Loan Support Analyst jobs?

Cities with the most Loan Support Analyst job openings:

What states have the most Loan Support Analyst jobs?

States with the most job openings for Loan Support Analyst jobs include:

Infographic showing various Loan Support Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $47,084 per year, or $22.6 per hour.

Loan Support Analyst Senior - Covenant Administration - Midland

PNC Bank

Little Rock, AR

$36K - $48K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago


PNC Bank rating

7.8

Company rating: 7.8 out of 10

Based on 347 frontline employees who took The Breakroom Quiz

89th of 171 rated banks


Job description

Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Loan Support Analyst Senior within PNC's Midland organization, you will be based within the PNC Midland footprint.
As a Loan Support Analyst Senior within PNC's Covenant Administration department, you will be primarily responsible for the covenant monitoring and testing to safeguard the Lenders' cashflow and collateral as prescribed by the related loan documents. You will be responsible for reading and interpreting commercial real estate loan documents and analyzing financial statements. You will also be communicating with borrowers regarding the financial test results and any further action required. Lastly, you will be responsible for performing quality control reviews on relevant testing that requires any action to be taken. Experience with financial statements is preferred along with strong communication, time management, attention to detail and organizational skills.PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.Job Description
  • Applies specialty product knowledge to the day-to-day servicing of a portfolio of commercial real estate loans with elevated borrower relationships and/or complexity to include increased communication and automony.
  • Supports the day-to-day servicing of a portfolio of commercial real estate loans, ensuring compliance with loan document, accurate processing of transactions and timely reporting to stakeholders. These commercial real estate loans include CMBS, balance sheet and agency loans. Will be required to analyze and interpret complex loan agreements to accurately apply loan terms in loan servicing activities. All servicing activities must be carried out in compliance with servicing agreements, loan documentation, internal policies and procedures, and applicable laws and regulations.
  • Resolves non-compliant issues through written and verbal communication with both internal and external parties. May review and process loan payments, escrows and reserve account disbursements. May assist in the preparation of periodic reporting including investor, internal and regulatory reports. May perform covenant compliance testing. Must maintain accurate and up-to-date loan servicing records in the servicing system. May support the onboarding of new loans and the transition of paid-off or transferred loans. May support tax and insurance administration. May perform collection activities on delinquent accounts. May have funds disbursement authority.
  • Reviews reports to identify exceptions, ensure quality and contribute to risk mitigation efforts. May serve as a subject matter resource and may provide specialty product training.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

  • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
  • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred SkillsAnalytical Thinking, Capital Management, Compliance Requirements, Documentations, Due Diligence, Loan Documentation, Regulatory Compliance, Risk Mitigation StrategiesCompetenciesConsulting, Customer Interaction, Decision Making and Critical Thinking, Effective Communications, Financial Analysis, Managing Multiple Priorities, Negotiating, Operational Functions, Products and Services, Relationship ManagementWork ExperienceRoles at this level typically require a university / college degree with < 1 year of professional experience and/or successful completion of a formal development program. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationBachelorsCertificationsNo Required Certification(s)LicensesNo Required License(s)BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visitpncthrive.com.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.


At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)


PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.


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