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Loan Servicing Associate Jobs in Reston, VA (NOW HIRING)

Freddie Mac

Loan Servicing Associate

Mclean, VA · On-site

The Loan Servicing/Loan Accounting Payoff Group at Freddie Mac Multifamily is seeking a Loan Servicing Associate to process payoff request for various Multifamily products. The position will be ...

Freddie Mac

Loan Servicing Associate

Mclean, VA

$58K - $88K/yr

The Loan Servicing/Loan Accounting Payoff Group at Freddie Mac Multifamily is seeking a Loan Servicing Associate to process payoff request for various Multifamily products. The position will be ...

DC Green Bank

Associate

Washington, DC · On-site

The Associate reports to the Commercial Portfolio Manager. Key Responsibilities Transaction ... Prepare loan statements, account reconciliations, servicing reports, and other portfolio ...

Ullico

Assistant Mortgage Servicer

Bethesda, MD · On-site +1

$56K - $82K/yr

Associate's degree in accounting or equivalent training and/or experience. * Two years of ... Two years' experience with real estate operations or loan servicing preferred. * Demonstrated ...

Ullico

Assistant Mortgage Servicer

Bethesda, MD

$56K - $82K/yr

Associate's degree in accounting or equivalent training and/or experience. * Two years of ... Two years' experience with real estate operations or loan servicing preferred. * Demonstrated ...

Ullico

Assistant Mortgage Servicer

Bethesda, MD

$56K - $82K/yr

Associate's degree in accounting or equivalent training and/or experience. * Two years of ... Two years' experience with real estate operations or loan servicing preferred. * Demonstrated ...

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Loan Servicing Associate information

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How much do loan servicing associate jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for loan servicing associate in Reston, VA is $21.15, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $25.53 per hour, depending on experience, location, and employer.

What is a loan servicing associate?

Loan Servicing Associates are professionals who manage and process loans after they have been issued by a lender. Their responsibilities include handling payments, maintaining accurate records, responding to customer inquiries, and ensuring that loans are serviced according to regulatory and company standards. They also assist with resolving issues such as late payments, loan modifications, and escrow account management. This role is essential for maintaining positive borrower relationships and supporting the overall financial health of lending institutions.

What skills and qualifications are needed to be a loan servicing associate?

To excel as a Loan Servicing Associate, you need a solid understanding of loan products, attention to detail, and familiarity with financial regulations, typically supported by a high school diploma or relevant experience. Proficiency in loan servicing software, Microsoft Office Suite, and sometimes knowledge of mortgage or banking platforms is important. Strong organizational skills, effective communication, and problem-solving abilities help you manage borrower inquiries and resolve issues efficiently. These skills ensure loans are serviced accurately, compliance is maintained, and customer satisfaction is achieved in a regulated financial environment.

What are common challenges faced by loan servicing associates and how can they be managed?

Loan Servicing Associates often encounter challenges such as managing a high volume of accounts, ensuring timely payments, and handling complex borrower inquiries. Staying organized, utilizing loan management software, and maintaining clear communication with borrowers and internal teams can help manage these challenges. Additionally, keeping up-to-date with regulatory changes and company policies is essential for accuracy and compliance. Proactive problem-solving and strong attention to detail are key traits for success in this role.

What is the difference between Loan Servicing Associate vs Loan Processor?

AspectLoan Servicing AssociateLoan Processor
Primary RoleManages ongoing loan accounts, handles payments, and customer inquiriesPrepares and reviews loan applications, verifies information, and facilitates approval
Required SkillsCustomer service, attention to detail, knowledge of loan systemsAnalytical skills, document review, communication skills
Work EnvironmentBank or financial institution, customer service settingLoan department, underwriting, or processing team
CertificationsTypically none required, but industry knowledge beneficialOften requires knowledge of lending regulations and financial documentation

While both roles are integral to the loan process, a Loan Servicing Associate focuses on managing existing loans and customer interactions, whereas a Loan Processor handles the initial application review and approval process. Understanding these differences helps job seekers target the right roles in the lending industry.

What are the most commonly searched types of Loan Servicing jobs in Reston, VA?

The most popular types of Loan Servicing jobs in Reston, VA are:

What are popular job titles related to Loan Servicing Associate jobs in Reston, VA?

For Loan Servicing Associate jobs in Reston, VA, the most frequently searched job titles are:

What job categories do people searching Loan Servicing Associate jobs in Reston, VA look for?

The top searched job categories for Loan Servicing Associate jobs in Reston, VA are:

What cities near Reston, VA are hiring for Loan Servicing Associate jobs?

Cities near Reston, VA with the most Loan Servicing Associate job openings:

Loan Servicing Associate jobs near you

Loan Servicing Associate

Mclean, VA • On-site

Freddie Mac
Finance and Insurance • 5 - 10K employees

9.2

Company rating: 9.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Good employer

Respectful managers

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Learn more about Freddie Macexternal

Full-time

Re-posted 10 days ago

Job description

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it's at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose.
Position Overview:
The Loan Servicing/Loan Accounting Payoff Group at Freddie Mac Multifamily is seeking a Loan Servicing Associate to process payoff request for various Multifamily products.
The position will be responsible for processing payoff requests for all active Freddie Mac Multifamily securitized loans and balance sheet loan products Additional duties include calculating default interest on monetary and non-monetary delinquent loans, processing assignment documents, lien releases and PSA Exhibits, addressing inquiries and resolving issues related to payoff requests, working closely with internal business partners to provide payoff quotes and other necessary information, performing other duties as assigned, which may include projects or additional duties as assigned. This role requires attention to detail, strong analytical skills, and the ability to work collaboratively in a fast-paced environment. Apply now to contribute to our mission of #MakingHomePossible !
Our Impact:
The team is responsible for processing payoff requests for all Freddie Mac Multifamily balance sheet loan products and securitized loans. These activities help to facilitate the corporate mission of liquidity and affordability of the rental housing market. Our success has resulted in Freddie Mac becoming the leader in the secondary mortgage market.
Your Impact:
  • Act as the primary point of contact for Seller/Servicers during the payoff process.
  • Ensure the Seller/Servicers have uploaded the required payoff document in the Document Management System.
  • Collaborate with internal teams and external business partners.

Qualifications:
  • College Degree (Accounting, Finance or Business Degree) or equivalent experience
  • 0 - 2 years of experience with loan servicing/mortgage accounting and reviewing loan documents
  • Proficient use of Microsoft Office (Excel, Word, PowerPoint)
  • Ability to deliver exceptional business results in a team environment
  • Strong communication skills (verbal and written)
  • Must be highly analytical with strong attention to detail, judgment, critical thinking, and problem solving
  • Strong team player
  • Must be able to meet tight deadlines on a consistent basis
  • Must be organized and able to multitask to meet competing deadlines

Keys to Success in this Role:
  • Experience in mortgage banking or related financial services industry.
  • Previous experience with processing payoff requests for loans, reviewing multifamily loan documents and Investor Reporting
  • Should be highly adaptable and can navigate with confidence in a fast-paced, ever- changing environment; should be able to work independently and be a problem solver
  • Broad application of commercial/multifamily mortgage standards and principles

Current Freddie Mac employees please apply through the internal career site.
We consider all applicants for all positions without regard to gender, race, color, religion, national origin, age, marital status, veteran status, sexual orientation, gender identity/expression, physical and mental disability, pregnancy, ethnicity, genetic information or any other protected categories under applicable federal, state or local laws. We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
A safe and secure environment is critical to Freddie Mac's business. This includes employee commitment to our acceptable use policy, applying a vigilance-first approach to work, supporting regulatory mandates, and using best practices to protect Freddie Mac from potential threats and risk. Employees exercise this responsibility by executing against policies and procedures and adhering to privacy & security obligations as required via training programs.
CA Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Notice to External Search Firms: Freddie Mac partners with BountyJobs for contingency search business through outside firms. Resumes received outside the BountyJobs system will be considered unsolicited and Freddie Mac will not be obligated to pay a placement fee. If interested in learning more, please visit www.BountyJobs.com and register with our referral code: MAC.
Time-type:Full time
FLSA Status:Non-Exempt
Freddie Mac offers a comprehensive total rewards package to include competitive compensation and market-leading benefit programs. Information on these benefit programs is available on our Careers site.
This position has an annualized market-based salary range of $58,000 - $88,000 and is eligible to participate in the annual incentive program. The final salary offered will generally fall within this range and is dependent on various factors including but not limited to the responsibilities of the position, experience, skill set, internal pay equity and other relevant qualifications of the applicant.
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About Freddie Mac

Sourced by ZipRecruiter

Today, Freddie Mac makes home possible for one in four home borrowers and is one of the largest sources of financing for multifamily housing. Join our smart, creative and dedicated team and you'll do important work for the housing finance system and make a difference in the lives of others.

Industry

Finance and insurance

Company size

5,001 - 10,000 Employees

Headquarters location

McLean, VA, US

Year founded

1970

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What Freddie Mac employees say

Pay

Hours and flexibility

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