ZipRecruiter

Log In

1

Consumer Loan Manager Jobs in Reston, VA (NOW HIRING)

FVCBANK

VP / Loan Portfolio Manager

Manassas, VA · On-site

$110K - $150K/yr

FVCbankVP/Loan Portfolio Manager - Title: VP/Loan Portfolio Manager Department(s): Commercial Loan ... A consumer report (including a credit report) and additional background reports are requested of ...

Capital Bank

Loan Closing Specialist

Rockville, MD · On-site

$29.60 - $37/hr

Position Purpose The Loan Closing Specialist is primarily responsible for managing the documentation and closing process for assigned commercial and consumer loans either through close coordination ...

Capital Bank

Loan Closing Specialist

Rockville, MD · On-site

$29.60 - $37/hr

Position Purpose The Loan Closing Specialist is primarily responsible for managing the documentation and closing process for assigned commercial and consumer loans either through close coordination ...

next page

Showing results 1-20

All JobsConsumer Loan JobsConsumer Loan Manager JobsConsumer Loan Manager Jobs in Reston, VA

Consumer Loan Manager information

See Reston, VA salary details

$36.4K

$66.5K

$98.3K

How much do consumer loan manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for consumer loan manager in Reston, VA is $66,471.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,200.00 and $87,400.00 per year, depending on experience, location, and employer.

What does a consumer loan manager do?

A Consumer Loan Manager oversees the consumer lending operations within a financial institution, such as a bank or credit union. Their responsibilities include managing loan officers, ensuring compliance with lending regulations, evaluating and approving loan applications, and developing lending policies. They also monitor loan portfolios for risk and performance, provide training to staff, and work to improve customer satisfaction. The goal is to ensure the institution’s consumer lending department operates efficiently and profitably while minimizing risk.

What are the key skills and qualifications needed to thrive as a consumer loan manager?

To thrive as a Consumer Loan Manager, you need strong analytical skills, comprehensive knowledge of lending regulations, and typically a bachelor's degree in finance, business, or a related field. Familiarity with loan origination software, credit analysis tools, and compliance systems is standard, and relevant certifications like Certified Consumer Credit Compliance Specialist (CCCS) can be advantageous. Excellent interpersonal, leadership, and decision-making skills help in managing teams and building client relationships. These competencies are crucial to ensure sound lending practices, regulatory compliance, and effective team and customer management.

What are some common challenges consumer loan managers face when overseeing loan portfolios?

Consumer Loan Managers often navigate challenges such as ensuring loan quality while meeting aggressive origination targets, staying compliant with evolving regulations, and managing default risks. They must balance customer service with prudent risk assessment, especially when evaluating borderline applications. Additionally, adapting to changes in market trends and collaborating with credit analysts, underwriters, and sales teams are key aspects of the role.

What is the difference between Consumer Loan Manager vs Loan Officer?

AspectConsumer Loan ManagerLoan Officer
CredentialsTypically requires a bachelor's degree in finance, business, or related field; certifications like NMLS may be preferredOften requires a high school diploma or equivalent; licensing (NMLS) is common for mortgage loan officers
Work EnvironmentWorks in banks, credit unions, or financial institutions managing teams and loan portfoliosWorks directly with clients to evaluate and process loan applications, often in branch or office settings
ResponsibilitiesOversees loan processing, manages staff, ensures compliance, and develops lending strategiesAssesses borrower creditworthiness, explains loan options, and approves or denies loan applications

While both roles are involved in consumer lending, a Consumer Loan Manager focuses on overseeing loan operations and managing teams, whereas a Loan Officer directly interacts with clients to originate loans. The roles often overlap in industry and credentials but differ in scope and daily responsibilities.

What is a consumer loan manager?

A consumer loan manager oversees the approval, processing, and servicing of personal loans for individual borrowers. They evaluate creditworthiness, ensure compliance with lending policies, and work with clients to manage their loan accounts, often using financial software and requiring knowledge of lending regulations.

What job categories do people searching Consumer Loan Manager jobs in Reston, VA look for?

The top searched job categories for Consumer Loan Manager jobs in Reston, VA are:

What cities near Reston, VA are hiring for Consumer Loan Manager jobs?

Cities near Reston, VA with the most Consumer Loan Manager job openings:

Consumer Loan Manager jobs near you
Infographic showing various Consumer Loan Manager job openings in Reston, VA as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 15% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $66,471 per year, or $32 per hour.

Consumer Loan Representative I

Apple Federal Credit Union

Fairfax, VA • On-site

$23.76 - $29.70/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted yesterday

New

Job description

Why Join Apple?


At Apple Federal Credit Union, we’re more than a financial institution; we’re a community-focused organization powered by passionate people. With 24 branches across Northern Virginia and a proud legacy of service, we’re committed to improving the lives of our members and the communities we serve.

We believe our employees are our greatest asset. That’s why we foster a supportive workplace culture that values inclusiveness, innovation and growth. Whether you’re just starting out or advancing your career, you’ll find opportunities for professional development, mentorship and meaningful impact.

Why Work at Apple FCU

  • Recognized as a WTOP Top Workplaces (2026)
  • Collaborative, welcoming environment with forward-thinking leadership
  • Competitive, comprehensive benefits package, including:
    • Medical, dental and vision coverage
    • 401(k) with employer match
    • Paid time off and 11 paid federal holidays
    • Paid volunteer time to give back
    • Tuition reimbursement and ongoing training opportunities
    • Annual TEAM Bonus plan.

Job Summary:

Under general supervision, but following established policies and procedures, is responsible for sales and origination of consumer loans that are generated remotely (phone, online and mobile). Must have a solid understanding of the Consumer Loan products, policies, and guidelines. Ensures that members receive prompt and courteous service. Must have a 'can do' positive attitude. Must be able to effectively communicate with members via the phone, email and/or text message. Must have great service skills, possess a sense of urgency and confidence and skillfully identify member service opportunities. Must possess excellent interpersonal communication skills and the ability to represent the credit union in a courteous, professional manner. Performs duties and responsibilities in accordance with The Apple Way principles, of Team Up, Serve With Purpose, Challenge Yourself and Own It. Remains cognizant of and adheres to credit union policies and procedures, and regulations pertaining to the Bank Secrecy Act and the Military Lending Act. Performs other consumer lending support-related duties as assigned by the Director of Consumer Lending and/or AVP of Consumer Lending.
Hours: Monday – Friday 8 AM – 6PM and Saturdays 9 AM – 1PM

Essential Functions & Responsibilities:

  • Provides friendly, professional, prompt, efficient and accurate service in the origination and sales of consumer loan products. Educates and cross-sells credit union products and services to members
  • Handles incoming member calls and internal calls including direct or hotline calls, which may include taking the loan application via phone.
  • Interview and originate member loan applications for all Consumer Loans submitted via our remote channels. Origination activities include, but are not limited to: verification of income/employment, debts, assets, verification of unsecured debt to adjusted gross income ratio, review of credit report data, obtaining explanations of derogatory credit, obtaining additional information requested by the underwriter, etc.,
  • Responsible for ensuring that all applications are acted upon promptly, and are complete, and may include the preparation and issuance of required early disclosures.
  • Receives and handles communications regarding member loans. Provides accurate information to members regarding credit union services, products, policies and procedures. Advises members of federal regulations applicable to these policies and procedures. Resolves member complaints and corrects errors. Contacts the member by phone and advises them of the lending decision.
  • Responds and resolves Quality Assurance Service Events in a prompt matter.


Knowledge and Skills:

Experience:

Minimum of one (1) year of financial institution experience.

Consumer lending experience preferred.

Must have a working knowledge of consumer lending products, policies and guidelines.


Education:

A high school education or GED.

Interpersonal Skills:

Excellent interpersonal communication.


Other Skills:

Excellent analytical, and problem-solving skills.

Ability to manage multiple tasks and provide courteous and timely member service and work on a high-functioning team.

Ability to identify opportunities and cross-sell credit union products and services.

PC proficient, including MS Office Suite (Excel, Word).

Excellent attention to detail and strong written and verbal communication skills.


Physical Requirements:

Ability to use standard office equipment, including, but not limited to: PC, fax, copier, telephone, postage machine.


Work Environment:

Ability to function in a financial institution environment.


*** Apple Federal Credit Union values, encourages, and implements diversity in the workplace.

As an equal opportunity employer, Apple Federal Credit Union does not discriminate in employment with regard to race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service or any other characteristic protected by law.

All selected candidates will be subject to credit and background checks to determine employment eligibility. ***