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Loan Services Manager Jobs (NOW HIRING)

Busey Bank

Mortgage Loan Services Manager

Edwardsville, IL · On-site

$75K - $115K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Summary The Back-office Mortgage Loan Services Manager is responsible for management of the Mortgage support division of Enterprise Loan Services. This role is responsible for the ...

Busey Bank

Mortgage Loan Services Manager

Edwardsville, IL · On-site

$75K - $115K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Summary The Back-office Mortgage Loan Services Manager is responsible for management of the Mortgage support division of Enterprise Loan Services. This role is responsible for the ...

Busey

Mortgage Loan Services Manager

Creve Coeur, MO · On-site

$75K - $115K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Summary The Back-office Mortgage Loan Services Manager is responsible for management of the Mortgage support division of Enterprise Loan Services. This role is responsible for the ...

Busey Bank

Mortgage Loan Services Manager

Creve Coeur, MO · On-site

$75K - $115K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Summary The Back-office Mortgage Loan Services Manager is responsible for management of the Mortgage support division of Enterprise Loan Services. This role is responsible for the ...

Busey

Mortgage Loan Services Manager

Leawood, KS · On-site

$75K - $115K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Summary The Back-office Mortgage Loan Services Manager is responsible for management of the Mortgage support division of Enterprise Loan Services. This role is responsible for the ...

Busey Bank

Mortgage Loan Services Manager

Burr Ridge, IL · On-site

$75K - $115K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Summary The Back-office Mortgage Loan Services Manager is responsible for management of the Mortgage support division of Enterprise Loan Services. This role is responsible for the ...

Busey Bank

Mortgage Loan Services Manager

Champaign, IL · On-site

$75K - $115K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Summary The Back-office Mortgage Loan Services Manager is responsible for management of the Mortgage support division of Enterprise Loan Services. This role is responsible for the ...

Busey Bank

Mortgage Loan Services Manager

Leawood, KS · On-site

$75K - $115K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Summary The Back-office Mortgage Loan Services Manager is responsible for management of the Mortgage support division of Enterprise Loan Services. This role is responsible for the ...

Busey

Mortgage Loan Services Manager

Burr Ridge, IL · On-site

$75K - $115K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Summary The Back-office Mortgage Loan Services Manager is responsible for management of the Mortgage support division of Enterprise Loan Services. This role is responsible for the ...

Busey

Mortgage Loan Services Manager

Champaign, IL · On-site

$75K - $115K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Summary The Back-office Mortgage Loan Services Manager is responsible for management of the Mortgage support division of Enterprise Loan Services. This role is responsible for the ...

Busey

Mortgage Loan Services Manager

Edwardsville, IL · On-site

$75K - $115K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Summary The Back-office Mortgage Loan Services Manager is responsible for management of the Mortgage support division of Enterprise Loan Services. This role is responsible for the ...

Citizens Bank

Loan Services Representative

Kilgore, TX

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Vacation/Sick, Health/Dental/Vision, Life Insurance, Disability, 401k/Profit Sharing Loan Services Representative Summary of Position Reports to the Loan Administration Manager or designated officer ...

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Loan Services Manager information

See salary details

$39K

$93.4K

$195.5K

How much do loan services manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for loan services manager in the United States is $93,375.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,500.00 and $103,000.00 per year, depending on experience, location, and employer.

What does a loan services manager do?

A Loan Services Manager oversees the processing, management, and servicing of loans within a financial institution. They ensure that all loan applications are reviewed efficiently, that loans are serviced according to company policies, and that regulatory requirements are met. Their role also includes supervising loan officers and support staff, addressing borrower inquiries, and working to minimize loan delinquencies or defaults. Effective Loan Services Managers have strong organizational, leadership, and customer service skills.

What are the key skills and qualifications needed to thrive as a loan services manager?

To thrive as a Loan Services Manager, you need a solid understanding of loan products, risk assessment, and regulatory compliance, typically backed by a degree in finance, business, or a related field. Familiarity with loan servicing software, credit analysis tools, and knowledge of relevant financial regulations are essential. Strong leadership, problem-solving, and communication skills help you effectively manage teams and client relationships. These capabilities ensure efficient loan servicing operations, minimize risk, and foster customer trust and satisfaction.

What are some common challenges faced by loan services managers and how can they be addressed?

Loan Services Managers often encounter challenges such as managing high volumes of loan documentation, ensuring compliance with constantly changing regulations, and addressing borrower concerns efficiently. To overcome these, it's important to implement robust organizational systems, stay updated with regulatory changes through ongoing training, and foster strong communication within the team. Collaboration with both front-line staff and compliance departments is key to resolving issues quickly and maintaining smooth loan servicing operations.

What is the difference between Loan Services Manager vs Loan Officer?

AspectLoan Services ManagerLoan Officer
Primary RoleOversees loan processing, manages loan department operations, and ensures complianceWorks directly with clients to evaluate, authorize, and recommend loan applications
Required CredentialsTypically requires a bachelor's degree and industry certifications; experience in loan processingOften requires a bachelor's degree; certifications like NMLS may be preferred
Work EnvironmentOffice setting, managing teams and workflowsClient-facing, working directly with borrowers
Industry UsageCommon in banks, credit unions, and mortgage companiesCommon in banks, mortgage brokers, and lending institutions

The Loan Services Manager focuses on overseeing loan operations and team management, while the Loan Officer works directly with clients to originate loans. Both roles require industry knowledge and certifications, but their daily responsibilities and interactions differ significantly.

What cities are hiring for Loan Services Manager jobs?

Cities with the most Loan Services Manager job openings:

What are the most commonly searched types of Loan Services jobs?

The most popular types of Loan Services jobs are:

What states have the most Loan Services Manager jobs?

States with the most job openings for Loan Services Manager jobs include:

Loan Services Manager jobs near you
Infographic showing various Loan Services Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $93,375 per year, or $44.9 per hour.

Mortgage Loan Services Manager

Busey Bank

Edwardsville, IL • On-site

$75K - $115K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Busey Bank rating

6.3

Company rating: 6.3 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

150th of 171 rated banks

Job description

Position Summary
The Back-office Mortgage Loan Services Manager is responsible for management of the Mortgage support division of Enterprise Loan Services. This role is responsible for the implementation and annual review of departmental procedures to ensure compliance with applicable laws and regulations in a client service-oriented manner. The position provides oversight over performance metrics to ensure accurate completion of Investor loan processing, customer transaction processing, financial reporting, risk mitigation and compliance. The Manager effectively oversees direct leaders and indirect reports within the Mortgage team to achieve high quality service in line with Busey's standards.
Duties & Responsibilities
  • Develop, document and maintain procedures related to Investor loan processing and mortgage loan servicing
  • Maintain strong working knowledge of existing laws and regulations by incorporating adequate controls within processing activities to mitigate audit and regulatory findings
  • Effectively manage direct and indirect reports ensuring timely completion of performance reviews, provide mentoring and coaching to enhance the performance and development of associates.
  • Develop and maintain strong working relationships with Mortgage and Retail lending lines of business. Coordinate actions to create positive outcomes that support growth, efficient processing, and positive customer service experiences.
  • Develop and monitor key performance metrics to measure service performance of functions and aid in analysis of staffing needs within the team.
  • Develop and implement corrective action to improve performance of associates that are not meeting established minimal acceptable performance standards.
  • Maintain extensive knowledge of industry trends with a proactive approach to incorporating changes into processes, procedures, and technology with a focus on improving process efficiency and straight through processing.
  • Participate in activities related to bank and system integrations ensuring minimal disruptions to customer service and ensuring accuracy of data throughout the process.
  • Maintain knowledge of accounting requirements related to financial reporting for mortgage loans. Ensure accurate reporting of financial data and timely and accurate clearing of reconciling items.

Education & Experience
  • Knowledge of:
    • Strong oral and written communication skills with a high level of collaboration amongst peers.
    • Extensive knowledge of Corporate policies and procedures: CIP, Red Flag, FCRA, Reg Z, RESPA, USA PATRIOT ACT, etc.
  • Ability to:
    • Demonstrate solid project and time management skills.
    • Develop new procedures and approaches to solve problems.
    • Multi-task and work independently in a fast paced, growing company
    • Make independent decisions for which there are not always precedents.
    • Establish and maintain collaborative partnerships at all levels throughout the organization.
  • Education and Training:
    • Minimum of 6 years related experience in the financial services industry, specializing in Loan Operations
    • Requires a minimum of 5 years leadership experience.

Compensation and Benefits
Salary offered is based on factors, including but not limited to, the job duties, required qualifications and relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance.
(Base Pay Range: $75,000 - $115,000year)
Busey provides a competitive Total Rewards package in return for your time, talents, efforts and ultimately, results. Your personal and professional well-being-now and in the years to come-are important to us. Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance and long-term disability, supplemental voluntary life insurance, short-term and long-term disability, wellness incentives and an employee assistance program. In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible spending accounts. Visit Busey Total Rewards for more information.
Equal Opportunity
Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey's commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Visit Busey.com/Careers to learn more about Busey's Equal Opportunity Employment.
Unsolicited Resumes
Busey Bank, and its subsidiaries, does not accept any liability for fees for resumes from recruiters or employment agencies ("Agency"), without a binding, written recruitment agreement between Busey and Agency describing the services and specific job openings ("Agreement"). Busey may consider any candidate for whom an Agency has submitted an unsolicited resume and explicitly reserves the right to hire those candidate(s) without any financial obligation to the Agency, unless an Agreement is in place. Any email or verbal contact with any Busey associate is inadequate to create a binding agreement. Agencies without an Agreement are requested not to contact any associates of Busey with recruiting inquiries or resumes. Busey respectfully requests no phone calls or emails.

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