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Loan Processing Manager Jobs in Springfield, MA (NOW HIRING)

Total Mortgage Services

Loan Processor

West Hartford, CT · Hybrid

$19 - $25.50/hr

Processing Location: Hybrid/Remote - CT based Position reports to: VP, Sr. Mortgage Banker TMS Core ... Manage pipeline to ensure critical dates are met including contingency, contract closing, and lock ...

Savers Bank

Mortgage Loan Originator

Sturbridge, MA · On-site

$31K/yr

... process improvement and cross-selling. This is a full-time, non-exempt position reporting to the ... Client Relationship Management * Build and maintain strong relationships with borrowers by ...

Dunmor

Loan Originator

Hartford, CT · On-site +1

Consistently update the CRM system to reflect the status of prospects, applications, and active ... Partner with internal teams such as Processing, Underwriting, and Valuations to ensure smooth and ...

Accenture

Home Equity Loan Processor

Hartford, CT · Remote

$23.13 - $48.13/hr

The Home Equity Loan Processor will: Key Responsibilities: * Ability to meet production, quality ... Manage a large pipeline of applications while meeting required service level agreements

Cornerstone Bank

VP, Mortgage Sales Manager

Spencer, MA · On-site

$84K - $250K/yr

The Manager analyzes market trends to inform strategy, partners across internal departments to ensure efficient loan processing, and represents the bank at community and industry events. Success in ...

PeoplesBank

Loan Service Representative

Holyoke, MA · On-site

$25 - $28/hr

... Service Manager when needed. * Service and maintain all loans on bank portfolio based on customer needs. * Provide exceptional customer service to internal and external customers. * Process loan ...

Savers Bank

Senior Universal Banker

Sturbridge, MA

$20.50 - $25/hr

The Senior Universal Banker is a cross-trained banking professional responsible for delivering exceptional customer service while managing teller, personal banking, and loan processing functions.

PeoplesBank

Loan Service Representative

Holyoke, MA · On-site

... Service Manager when needed. * Service and maintain all loans on bank portfolio based on customer needs. * Provide exceptional customer service to internal and external customers. * Process loan ...

Savers Bank

Senior Universal Banker

Sturbridge, MA · On-site

$20.50 - $25/hr

The Senior Universal Banker is a cross-trained banking professional responsible for delivering exceptional customer service while managing teller, personal banking, and loan processing functions.

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All JobsLoan Processing Manager JobsLoan Processing Manager Jobs in Springfield, MA

Loan Processing Manager information

See Springfield, MA salary details

$37.8K

$55.8K

$81.1K

How much do loan processing manager jobs pay per year?

As of Jun 13, 2026, the average yearly pay for loan processing manager in Springfield, MA is $55,838.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,800.00 and $59,700.00 per year, depending on experience, location, and employer.

How does a Loan Processing Manager typically collaborate with underwriters and loan officers during the loan approval process?

A Loan Processing Manager plays a pivotal role in ensuring smooth communication between loan officers, underwriters, and other team members. They oversee the gathering and verification of borrower information, clarify documentation requirements, and resolve any discrepancies promptly. Regular meetings and status updates with underwriters help address potential issues early, while collaboration with loan officers ensures applicants receive timely feedback. This teamwork is essential for maintaining workflow efficiency and delivering a positive customer experience.

What are the key skills and qualifications needed to thrive as a Loan Processing Manager, and why are they important?

To thrive as a Loan Processing Manager, you need a deep understanding of loan products, underwriting guidelines, compliance regulations, and prior experience in loan processing or financial services. Familiarity with loan origination systems (LOS), document management platforms, and regulatory compliance software is typically required. Exceptional leadership, organizational skills, and effective communication are crucial for managing teams and collaborating with lenders, clients, and other departments. These skills and qualities ensure efficient loan processing, adherence to regulatory standards, and high levels of customer satisfaction.

What is the role of a loan processing manager?

A loan processing manager oversees the review and approval of loan applications, ensuring all documentation is complete and complies with lending policies. They coordinate between loan officers, underwriters, and applicants, often using loan origination software, to facilitate efficient processing and timely decision-making.

Is MLO a stressful job?

A Loan Processing Manager role can be stressful due to tight deadlines, high volumes of applications, and the need for accuracy in financial documentation. Managing multiple tasks and ensuring compliance with lending regulations often contribute to job pressure, but experience and organizational skills can help mitigate stress.

How much does a loan officer make on a $500,000 loan?

A loan processing manager typically does not earn a commission based on loan amounts; instead, loan officers may earn a commission or fee that can range from 0.5% to 1% of the loan amount. For a $500,000 loan, this could translate to $2,500 to $5,000 in commissions or fees, depending on the lender and compensation structure. The actual earnings vary based on the employer, location, and individual performance.

What does a Loan Processing Manager do?

A Loan Processing Manager oversees the loan processing department, ensuring that all loan applications are processed efficiently, accurately, and in compliance with regulations. They supervise loan processors, review loan files, coordinate with underwriters, and communicate with applicants and other stakeholders. Their role is crucial in streamlining operations, minimizing errors, and ensuring timely loan approvals while maintaining high customer service standards.

How much does a mortgage broker make on a $500,000 loan?

A mortgage broker typically earns a commission based on the loan amount, often around 0.5% to 1%, which would be approximately $2,500 to $5,000 on a $500,000 loan. This commission is usually paid by the lender and can vary depending on the broker's agreement and the loan specifics.
What are the most commonly searched types of Loan Processing jobs in Springfield, MA? The most popular types of Loan Processing jobs in Springfield, MA are:
What are popular job titles related to Loan Processing Manager jobs in Springfield, MA? For Loan Processing Manager jobs in Springfield, MA, the most frequently searched job titles are:
What cities near Springfield, MA are hiring for Loan Processing Manager jobs? Cities near Springfield, MA with the most Loan Processing Manager job openings:
Loan Processing Manager jobs near you

Loan Processor

Total Mortgage Services

West Hartford, CT • Hybrid

$19 - $25.50/hr

Other

Posted 21 days ago

Job description

Job Description
Job Title: Loan Processor
Department: Processing
Location: Hybrid/Remote - CT based
Position reports to: VP, Sr. Mortgage Banker
TMS Core Values:
Do the Right Thing; Embrace and Drive Change
Create and Maintain High Morale, Job Fulfillment and Enjoyment
Be Creative and Open-Minded
Pursue Growth and Learning in Self and Team
Build Open and Honest Relationships with Communication
General Purpose and Scope (Summary):
This position is responsible for processing first mortgages within the required timeframe.
This is a hybrid role, candidate must be based in CT!
Functions:
• Review the loan application in Encompass and update any inaccuracies based on borrower documentation, credit report, fraud report, etc.
  • Complete an income calculation for all borrowers and prepare the file for underwriting.
  • Make a welcome/ introduction phone call to discuss the upcoming loan process and request any items that may be needed for initial submission to underwriting.
  • Order all necessary verifications on each loan file including title report, fraud, written or verbal verification of employment, tax transcripts
  • Work with borrower(s) to obtain conditions requested by the underwriter. Break conditions down in layman's terms.
  • Manage pipeline to ensure critical dates are met including contingency, contract closing, and lock expiration.
  • Monitor important expiration dates on loans in pipeline - including credit report, appraisal, income & asset documents, rate lock.
  • Provide support to sales team.
  • Communicate effectively with internal departments and external partners/customers.
Responsibilities:
• Strong customer service, communication, organization and problem resolution skills
  • Must be able to meet established minimum daily expectations
  • Maintains effective communication to ensure the highest quality of customer service
Pay: Salary + bonus eligible
Personal Traits / Competencies:
  • Exceptional interpersonal and communication skills
  • Provide world-class customer service
  • Must be able to multi-task
  • Strong attention to detail
  • Team player and works well independently
  • Ability to listen and make decisions quickly
Technical / Computer Skills:
  • Familiarity with Encompass
  • Proficient Microsoft Word, Excel, Outlook
  • Experience in state bond programs a plus
Education and Experience:
  • High school diploma or equivalent
  • A minimum of 2-years experience in mortgages
  • Knowledge of mortgage processing preferred, not required
  • Familiarity with all types of mortgage products and state/federal regulatory guidelines.

Hours for position:
M-F 9am-5pm
This position may require frequent additional hours, at times on a daily basis; must be available to work additional hours on short notice as determined by management to meet customer service and investor requirements
Conclusion
This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. But, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

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