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Loan Operations Manager Jobs in Springfield, MO (NOW HIRING)

Simmons Bank

Senior Relationship Banker

Crane, MO · On-site

The Sr RB will also serve as a liaison for operational items with strong delegation skills ... Facilitate consumer loan requests: solicit loan requests; maintain knowledge of loan policies and ...

Simmons Bank

Senior Relationship Banker

Crane, MO · On-site

The Sr RB will also serve as a liaison for operational items with strong delegation skills ... Facilitate consumer loan requests: solicit loan requests; maintain knowledge of loan policies and ...

Central Bancompany

Teller Supervisor

Springfield, MO · On-site

$18.25 - $25/hr

Supervise tellers and assist Assistant Banking Center Manager and/or Banking Center Manager on ... Issue written and oral instructions on teller operations as necessary. Ensure that bank policies ...

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All JobsLoan Operations JobsLoan Operations Manager JobsLoan Operations Manager Jobs in Springfield, MO

Loan Operations Manager information

See Springfield, MO salary details

$39.1K

$82K

$136.4K

How much do loan operations manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for loan operations manager in Springfield, MO is $82,017.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,400.00 and $99,100.00 per year, depending on experience, location, and employer.

What is the difference between Loan Operations Manager vs Loan Processor?

AspectLoan Operations ManagerLoan Processor
Primary RoleOversees loan processing workflows, manages teams, ensures compliancePrepares and verifies loan documents, reviews applications
Required SkillsLeadership, project management, regulatory knowledgeAttention to detail, document review, communication skills
Work EnvironmentOffice setting, managerial oversightOffice setting, processing loan applications
CertificationsOften requires banking or finance certificationsTypically no certifications required, but knowledge of lending regulations helps

The Loan Operations Manager focuses on overseeing the entire loan processing department, managing teams, and ensuring compliance, while the Loan Processor handles the day-to-day preparation and verification of loan documents. Both roles are essential in the loan lifecycle but differ in scope and responsibilities.

What are some common challenges faced by a loan operations manager, and how can they be addressed?

Loan Operations Managers often encounter challenges such as managing tight deadlines, ensuring regulatory compliance, and overseeing high volumes of loan documentation. Balancing accuracy with efficiency, especially during peak periods, can be demanding. Building strong communication channels within the team and collaborating closely with compliance, credit, and IT departments helps streamline workflows and minimize errors. Staying updated on regulatory changes and fostering a culture of continuous process improvement are key strategies for success in this role.

What is a loan operations manager?

A loan operations manager is responsible for managing the loan process for financial institutions such as banks, credit unions, and mortgage companies. Your responsibilities are to oversee consumer and commercial loan support staff, implement staff training programs, and provide appraisals on staff job expectation. Additional duties may include supervising loan document preparation and servicing, working directly with other staff to ensure efficient workflow, and maintaining knowledge of current software systems. You also conduct audits and assessments to ensure policies and procedures are meeting desired goals.

What are the key skills and qualifications needed to thrive as a loan operations manager, and why are they important?

To thrive as a Loan Operations Manager, you need a solid understanding of loan processing, compliance regulations, and financial documentation, often supported by a bachelor’s degree in finance, business, or a related field. Proficiency with loan origination systems (LOS), banking software, and knowledge of regulatory requirements such as RESPA and HMDA is crucial. Strong leadership, problem-solving abilities, and effective communication skills help manage teams and ensure smooth loan operations. These skills ensure efficient and compliant lending processes, minimize risk, and support organizational goals.
More about Loan Operations Manager jobs
What are popular job titles related to Loan Operations Manager jobs in Springfield, MO? For Loan Operations Manager jobs in Springfield, MO, the most frequently searched job titles are:
What job categories do people searching Loan Operations Manager jobs in Springfield, MO look for? The top searched job categories for Loan Operations Manager jobs in Springfield, MO are:
What cities near Springfield, MO are hiring for Loan Operations Manager jobs? Cities near Springfield, MO with the most Loan Operations Manager job openings:
Loan Operations Manager jobs near you
Infographic showing various Loan Operations Manager job openings in Springfield, MO as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $82,017 per year, or $39.4 per hour.

General Manager

Community Choice Financial Family of Brands

Springfield, MO • On-site

$22.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Community Choice Financial rating

5.7

Company rating: 5.7 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

Job description

Your Opportunity
General Manager
Check Into Cash
Springfield, MO
As a General Manager (GM), you'll provide reliable financial solutions to help customers manage everyday challenges. As the driving force behind the store's success, you'll manage daily operations and lead your team to grow revenue, uphold compliance, and build brand loyalty through world-class customer service. It's a fast-paced, customer-focused environment designed to inspire high-performance, growth, and innovation.
While you're pouring into your team's development, we invest in your growth through hands-on coaching, executive exposure, and development programs. Your drive for results and passion for people coupled with our comprehensive training will gear you with the tools to make an impact on your team, customers, career, and earning potential.
What We Offer
Compensation
The hourly wage for the position is $22.50 per hour and is eligible for performance bonuses.
Benefits & Perks*
  • Paid on-the-job training and a comprehensive new hire program.
  • Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.
  • Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country.
  • Enrollment in a key holder program designed to establish and enhance leadership potential for promotion.
  • Performance-based career advancement.
  • Educational reimbursement program.
  • Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA).
  • Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
  • Company-Sponsored Life and AD&D Insurance.
  • Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance.
  • Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program.
  • Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace.
  • Paid time off that grows with you, starting with 12 days in your first year.
  • A relaxed, business casual dress code that includes jeans and sneakers!

*Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.
What You'll Do - Essential Duties and Responsibilities
  • Manage overall store performance by meeting or exceeding Company performance standards.
  • Coach, lead, and develop all team members to build new business and increase store growth by demonstrating knowledge of and training on systems, Company standards, account management, recovery (collections), job duties, and performance reports.
  • Lead the charge for all team members to identify local marketing strategies, use business-to-business partnership opportunities, obtain referrals, host and participate in community and in-store events to steer growth and build revenue.
  • Examine, evaluate, and process loan/pawn applications and all relevant transactions, and assess risk within established limits.
  • Enforce adherence to quality standards, procedures, and local and state laws and regulations.
  • Participate in audits and compliance reviews as directed by the corporate office or District Manager.
  • Supervise and maintain office security including cash management and loss prevention by verifying and documenting cash overages/shortages, vault, inventory, deposits, and expenses.
  • Conduct proper opening and closing procedures and train new staff in keyholder duties.
  • Participate in the selection, review, hiring, and retention of new employees.
  • Develop work schedules in accordance with budget, workloads, and store needs. Ensure the store is staffed for optimal performance.
  • Handle complex customer situations that arise with integrity and professionalism.
  • Monitor and maintain internal and external store appearance and address basic facility needs, including scheduling maintenance services. This includes overseeing the store planogram and ensuring seasonal and/or promotional marketing material are displayed properly.
  • Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing.
  • Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.
  • Conduct additional tasks as directed by leadership.
  • Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week
  • **Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements.

What We're Looking For - Qualifications and Skills
  • A high school diploma or equivalent.
  • Minimum two years' experience with proven success in a supervisory or leadership role in retail, finance, service, or related industries.
  • Excellent verbal and written communication skills.
  • Proficiency in using phones, Point of Sale, Microsoft Office, and other systems.
  • Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated).
  • Must be at least 18 years of age (19 in Alabama).
  • Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.
  • The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard

Nice to Haves - Preferred Qualifications and Skills
  • Associates degree or higher.
  • Experience in check cashing, document verification, money order processing.
  • Bilingual (English/Spanish) is a plus and may be required for certain locations.

Workplace Awards & Recognition
We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek.
Our Purpose
The Community Choice Financial® Family of Brands ("CCF" or the "Company"), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial® Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most.
Think you'll thrive here? Learn more at https://www.ccffamilyofbrands.com/explore-careers
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.
Important: The Community Choice Financial® Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the domains @ccfi.com. In-store positions are in person only.
The Community Choice Financial® Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.

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