... loan products, services, processes and procedures * Extensive progressively responsible experience leading and managing a multi-functional mortgage processing/closing or underwriting operation ...
... loan products, services, processes and procedures * Extensive progressively responsible experience leading and managing a multi-functional mortgage processing/closing or underwriting operation ...
... loan products, services, processes and procedures * Extensive progressively responsible experience leading and managing a multi-functional mortgage processing/closing or underwriting operation ...
New
... loan products, services, processes and procedures * Extensive progressively responsible experience leading and managing a multi-functional mortgage processing/closing or underwriting operation ...
New
Mortgage Loan Officer
Pensacola, FL · On-site
Basic knowledge of bank operations and products * FHA/VA experience required * Knowledge of federal ... Excellent customer service and time management skills * Ability to multitask, as shown in previous ...
Quick apply
Mortgage Loan Officer
Pensacola, FL · On-site
Basic knowledge of bank operations and products * FHA/VA experience required * Knowledge of federal ... Excellent customer service and time management skills * Ability to multitask, as shown in previous ...
Responsible for loan origination and relationship management (builders, borrowers, operations and realtors). * Originate Captive (home builder clients) and Non-Captive Loans including providing ...
Responsible for loan origination and relationship management (builders, borrowers, operations and realtors). * Originate Captive (home builder clients) and Non-Captive Loans including providing ...
Experience in managing multiple priorities independently and/or in a team environment to achieve ... Review and evaluate mortgage loan applications to ensure viability (member's debt to income ratio ...
New
Experience in managing multiple priorities independently and/or in a team environment to achieve ... Review and evaluate mortgage loan applications to ensure viability (member's debt to income ratio ...
New
Echo Sonographer
Pensacola, FL · On-site
Student loan repayment assistance * PTO * Retirement savings plans * Family benefits - back up ... Functions in a supervisory level in the absence of the operations manager when requested.
Echo Sonographer
Pensacola, FL · On-site
Student loan repayment assistance * PTO * Retirement savings plans * Family benefits - back up ... Functions in a supervisory level in the absence of the operations manager when requested.
Member Service Representative II - Mortgage Loan Originator, Contact Center Operations
Pensacola, FL · On-site
Experience in managing multiple priorities independently and/or in a team environment to achieve ... equity loans, and/or savings and checking accounts * Familiarity with NFCU mortgage products ...
Member Service Representative II - Mortgage Loan Originator, Contact Center Operations
Pensacola, FL · On-site
Experience in managing multiple priorities independently and/or in a team environment to achieve ... equity loans, and/or savings and checking accounts * Familiarity with NFCU mortgage products ...
Branch Manager
Daphne, AL · On-site
The Branch Manager is also responsible for ensuring a solid operational foundation, minimizing ... Generates loan and deposit prospects through civic and community involvement. Responsible for ...
Branch Manager
Daphne, AL · On-site
The Branch Manager is also responsible for ensuring a solid operational foundation, minimizing ... Generates loan and deposit prospects through civic and community involvement. Responsible for ...
Branch Manager
Foley, AL · On-site
... operations and strong customer relationships. Compensation $39,500 , based on experience and ... Review, approve, and close loans within company guidelines. * Manage delinquency and collection ...
Branch Manager
Foley, AL · On-site
... operations and strong customer relationships. Compensation $39,500 , based on experience and ... Review, approve, and close loans within company guidelines. * Manage delinquency and collection ...
Branch Manager
Daphne, AL · On-site
The Branch Manager is also responsible for ensuring a solid operational foundation, minimizing ... Generates loan and deposit prospects through civic and community involvement. Responsible for ...
Branch Manager
Daphne, AL · On-site
The Branch Manager is also responsible for ensuring a solid operational foundation, minimizing ... Generates loan and deposit prospects through civic and community involvement. Responsible for ...
Review, approve, and close loans within company guidelines. * Manage delinquency and collection ... Oversee branch operations and ensure compliance with company policies and applicable laws.
Review, approve, and close loans within company guidelines. * Manage delinquency and collection ... Oversee branch operations and ensure compliance with company policies and applicable laws.
Banking Center Manager
Orange Beach, AL · On-site
Manage banking center team members, supervise day-to-day operations of banking center, and grow ... Serve as Loan Officer for retail consumer and small business loans within approved lending ...
Banking Center Manager
Orange Beach, AL · On-site
Manage banking center team members, supervise day-to-day operations of banking center, and grow ... Serve as Loan Officer for retail consumer and small business loans within approved lending ...
Banking Center Manager
Orange Beach, AL · On-site
Manage banking center team members, supervise day-to-day operations of banking center, and grow ... Serve as Loan Officer for retail consumer and small business loans within approved lending ...
Banking Center Manager
Orange Beach, AL · On-site
Manage banking center team members, supervise day-to-day operations of banking center, and grow ... Serve as Loan Officer for retail consumer and small business loans within approved lending ...
Mortgage Mastery Trainee
Spanish Fort, AL · On-site
... closings, operations, or production. Essential Duties and Responsibilities * Review file for ... Review Loan Officer's "needs list". * Re-review documentation in file, input any changes into the ...
Mortgage Mastery Trainee
Spanish Fort, AL · On-site
... closings, operations, or production. Essential Duties and Responsibilities * Review file for ... Review Loan Officer's "needs list". * Re-review documentation in file, input any changes into the ...
Manager Trainee - Mobile Area
Mobile, AL · On-site
At Tower Loan, we're committed to developing future leaders! Our full-time Manager Development ... Become proficient in customer service, sales, marketing, finance, and operations. * Develop ...
Manager Trainee - Mobile Area
Mobile, AL · On-site
At Tower Loan, we're committed to developing future leaders! Our full-time Manager Development ... Become proficient in customer service, sales, marketing, finance, and operations. * Develop ...
Branch Manager / Personal Banker
Elberta, AL · On-site
$16.50 - $20.25/hr
... Banker to lead daily branch operations and support customers with retail banking needs ... Handle consumer loans (auto, personal; mortgage exposure a plus) * Cross-sell retail banking ...
Quick apply
Branch Manager / Personal Banker
Elberta, AL · On-site
$16.50 - $20.25/hr
... Banker to lead daily branch operations and support customers with retail banking needs ... Handle consumer loans (auto, personal; mortgage exposure a plus) * Cross-sell retail banking ...
Oversee daily clinic operations to ensure patient satisfaction, safety, quality, and efficiency ... As a not-for-profit organization, our employees who have qualified student loans may be eligible ...
Quick apply
Oversee daily clinic operations to ensure patient satisfaction, safety, quality, and efficiency ... As a not-for-profit organization, our employees who have qualified student loans may be eligible ...
This role collaborates with clinical, operational, and analytics leaders to drive care ... As a not-for-profit organization, our employees who have qualified student loans may be eligible ...
Quick apply
This role collaborates with clinical, operational, and analytics leaders to drive care ... As a not-for-profit organization, our employees who have qualified student loans may be eligible ...
Member Service Representative
Mobile, AL · On-site
As the Member Service Representative, you'll be a vital part of our branch operations, managing a variety of tasks that keep our loans, products, and services on track and aligned with Credit Union ...
New
Member Service Representative
Mobile, AL · On-site
As the Member Service Representative, you'll be a vital part of our branch operations, managing a variety of tasks that keep our loans, products, and services on track and aligned with Credit Union ...
New
... full loan lifecycle Generate new and repeat business through customer engagement and outbound ... operations Support team performance through additional responsibilities as needed Minimum ...
... full loan lifecycle Generate new and repeat business through customer engagement and outbound ... operations Support team performance through additional responsibilities as needed Minimum ...
Loan Operations Manager information
See Foley, AL salary details
$36.8K - $45.1K
7% of jobs
$52.8K is the 25th percentile. Wages below this are outliers.
$45.1K - $53.4K
19% of jobs
$53.4K - $61.8K
16% of jobs
The median wage is $67.1K / yr.
$61.8K - $70.1K
12% of jobs
$70.1K - $78.4K
7% of jobs
$86.4K is the 75th percentile. Wages above this are outliers.
$78.4K - $86.7K
14% of jobs
$86.7K - $95.1K
5% of jobs
$95.1K - $103.4K
4% of jobs
$103.4K - $111.7K
2% of jobs
$111.7K - $120K
6% of jobs
$120K - $128.4K
6% of jobs
$36.8K
$77.2K
$128.4K
How much do loan operations manager jobs pay per year?
As of Aug 22, 2026, the average yearly pay for loan operations manager in Foley, AL is $77,165.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,100.00 and $93,300.00 per year, depending on experience, location, and employer.
What is a loan operations manager?
A loan operations manager is responsible for managing the loan process for financial institutions such as banks, credit unions, and mortgage companies. Your responsibilities are to oversee consumer and commercial loan support staff, implement staff training programs, and provide appraisals on staff job expectation. Additional duties may include supervising loan document preparation and servicing, working directly with other staff to ensure efficient workflow, and maintaining knowledge of current software systems. You also conduct audits and assessments to ensure policies and procedures are meeting desired goals.
What are the key skills and qualifications needed to thrive as a loan operations manager, and why are they important?
To thrive as a Loan Operations Manager, you need a solid understanding of loan processing, compliance regulations, and financial documentation, often supported by a bachelor’s degree in finance, business, or a related field. Proficiency with loan origination systems (LOS), banking software, and knowledge of regulatory requirements such as RESPA and HMDA is crucial. Strong leadership, problem-solving abilities, and effective communication skills help manage teams and ensure smooth loan operations. These skills ensure efficient and compliant lending processes, minimize risk, and support organizational goals.
What are some common challenges faced by a loan operations manager, and how can they be addressed?
Loan Operations Managers often encounter challenges such as managing tight deadlines, ensuring regulatory compliance, and overseeing high volumes of loan documentation. Balancing accuracy with efficiency, especially during peak periods, can be demanding. Building strong communication channels within the team and collaborating closely with compliance, credit, and IT departments helps streamline workflows and minimize errors. Staying updated on regulatory changes and fostering a culture of continuous process improvement are key strategies for success in this role.
What is the difference between Loan Operations Manager vs Loan Processor?
| Aspect | Loan Operations Manager | Loan Processor |
|---|---|---|
| Primary Role | Oversees loan processing workflows, manages teams, ensures compliance | Prepares and verifies loan documents, reviews applications |
| Required Skills | Leadership, project management, regulatory knowledge | Attention to detail, document review, communication skills |
| Work Environment | Office setting, managerial oversight | Office setting, processing loan applications |
| Certifications | Often requires banking or finance certifications | Typically no certifications required, but knowledge of lending regulations helps |
The Loan Operations Manager focuses on overseeing the entire loan processing department, managing teams, and ensuring compliance, while the Loan Processor handles the day-to-day preparation and verification of loan documents. Both roles are essential in the loan lifecycle but differ in scope and responsibilities.
What does a loan operations manager do?
A loan operations manager oversees the processing, approval, and management of loan applications within a financial institution. They ensure compliance with regulations, coordinate between departments, and utilize loan management software to streamline operations. Strong organizational and communication skills are essential for this role.
More about Loan Operations Manager jobs
What job categories do people searching Loan Operations Manager jobs in Foley, AL look for?
The top searched job categories for Loan Operations Manager jobs in Foley, AL are:
What cities near Foley, AL are hiring for Loan Operations Manager jobs?
Cities near Foley, AL with the most Loan Operations Manager job openings:
Full-time
Posted 4 days ago
Navy Federal Credit Union rating
8.1
Based on 275 frontline employees who took The Breakroom Quiz
63rd of 151 rated financial services
Job description
To plan, manage and direct mortgage operations in mortgage origination or mortgage production center from application through closing. Ensure excellent member service, maximize operational efficiency and minimize risk and losses to NFCU. Drive mortgage lending strategy and execution to maximize key business growth goals in collaboration with executive leadership. Monitor mortgage lending and quality control reports to ensure timeliness and compliance of work produced. Evaluate and adjust branch work quality, staff performance, systems, processes, and procedures to meet goals. Serve as subject matter expert regarding branch functions, systems, policies and/or procedures. Plan and direct staffing and space planning efforts for Mortgage Lending. Manage daily activities of professional employees and/or supervisors. Support executive management in developing and executing strategic plans.
Responsibilities
- Develop branch strategy, establish priorities and set goals; evaluate and implement standards to ensure alignment with department/organizational objectives
- Manage and direct operations to ensure production goals, service level agreements and corporate objectives are met
- Monitor work environment and direct allocation of resources to ensure adequate staffing to meet production and member service standards
- Conduct benchmarking and trend analysis to drive continuous improvement and elevate service performance, increase member experience quality, generate revenue, minimize financial risk, and maintain high operational efficiency
- Identify and resolve operational and performance gaps and obstacles; implement changes and improvements
- Activate and pivot resources to support overall business unit efficiency, process improvement and communication needs
- Oversee underwriting standards to ensure NFCU's risk tolerance guidelines are met
- Act as Assistant Treasurer for the purpose of signing NFCU drafts and bank wires
- Monitor loan quality for alignment with investor standards to ensure loan eligibility for secondary market
- Identify discrepancies and/or errors and direct staff to take appropriate action
- Investigate escalated member inquiries/complaints and take appropriate action
- Maintain thorough knowledge of and ensure compliance with applicable federal and state laws, rules, regulations (e.g., RESPA, MDIA, TIL, ECOA), NFCU, NCUA and CFPB policies and procedures
- Monitor and analyze changes to applicable federal and state laws, rules and regulations; develop action plans for implementation/dissemination, and coordinate changes with affected branches/divisions
- Organize and promote a work environment that emphasizes member service, creativity, quality, productivity, and partnership
- Collaborate with other business units to analyze and improve procedures and resolve problems to ensure high quality member service
- Serve as change management champion; apply change management principles and knowledge to conduct organizational assessments, develop strategies, change roadmaps and plans
- Provide overall leadership to business unit strategic projects and/or programs; ensure effective management of projects from inception through implementation
- Oversee training and development programs for staff; evaluate training programs to ascertain effectiveness
- Oversee the completion, evaluation, and submission of reports to senior management
- Develop and implement new/updated policies, procedures, goals and priorities for the branch as necessitated by demands, changing conditions, volume and/or management request
- Develop and implement change management strategies and solutions
- Serve as change management lead for branch; apply change management principles and knowledge to conduct organizational assessments, develop strategies, change roadmaps and plans
- Perform supervisory/managerial responsibilities
- Ensure adequate/skilled staffing; select employees
- Establish performance goals and priorities
- Prepare, conduct and review performance appraisals
- Develop, mentor and counsel staff
- Provide input and/or prepare budget requirements for Annual Financial Plan (AFP)
- Ensure section/branch goals and objectives align with division/department strategy
- Ensure efficiency of operations
- Leadership Level - Supervise daily activities
- Perform other duties as assigned
Qualifications
- Bachelor's degree in Finance, Economics, Business Administration, or related field, or an equivalent combination of education, training, and experience
- Expert knowledge of applicable federal and state laws, rules and regulations
- Expert knowledge of FHA, VA, FNMA, and GNMA requirements
- Expert knowledge of mortgage and equity loan products, services, processes and procedures
- Extensive progressively responsible experience leading and managing a multi-functional mortgage processing/closing or underwriting operation, preferably in a large financial institution
- Extensive experience in member/customer service operations to include understanding of effective member/customer service philosophy
- Advanced knowledge of data querying, reporting, forecasting, analysis and operations research, including statistical methods and modeling
- Expert skill interpreting and applying applicable federal and state laws, rules and regulations
- Expert skill applying lending principles, financial practices, and evaluation of creditworthiness to make credit decisions
- Expert analytical thinking skills to include summarizing information and clearly identifying key elements, patterns, results or relationships
- Expert skill to influence, negotiate and persuade to reach agreeable exchange and positive outcomes
- Expert skill presenting findings, conclusions, alternatives and information clearly and concisely
- Expert skill exercising initiative and using good judgment to make sound decisions
- Expert verbal and written communication skills
- Advanced database, word processing, spreadsheet, and presentation software skills
- Expert skill building effective relationships through rapport, trust, diplomacy and tact
- Expert skill in producing desired results and achieving goals and objectives
- Extensive experience supervising and leading employees
- Extensive experience in change management
- Expert organizational, planning and time management skills
- Expert skill identifying and analyzing business requirements and recommending solutions
- Expert critical thinking, analytical, and problem-solving skills
Desired Qualifications
- Master's degree in Finance, Economics, Business Administration
- Advanced knowledge of NFCU products, services, programs, policies and procedures
Additional Information
Hours:
- Monday - Friday, 8:30AM - 5:00PM
Location:
- 820 Follin Lane, Vienna, VA 22180
- 5510 Heritage Oaks Drive, Pensacola, FL 32526
- 141 Security Drive, Winchester, VA 22602
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Our approach to careers is simple yet powerful: Make our mission your passion.
- FORTUNE 100 Best Companies to Work For® 2025
- Yello and WayUp Top 100 Internship Programs
- Computerworld® Best Places to Work in IT
- Newsweek Most Loved Workplaces
- 2025 PEOPLE® Companies That Care
- Newsweek Most Trustworthy Companies in America
- Military Times 2025 Best for Vets Employers
- Best Companies for Latinos to Work for 2025
- Forbes® 2025 America's Best Large Employers
- Forbes® 2025 America's Best Employers for New Grads
- Forbes® 2025 America's Best Employers for Tech Workers
- 2025 RippleMatch Campus Forward Award Winner for Overall Excellence
- Military.com Top Military Spouse Employers 2025
- 2025 Handshake Early Talent Award
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.
Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at medicalaccommodations@navyfederal.org or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.
Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
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About Navy Federal Credit Union
Sourced by ZipRecruiter
Navy Federal Credit Union, based in Vienna, Virginia, United States, is a significant player in the financial services industry. Their official website is navyfederal.org. With its roots dating back to 1933, it was initially established to provide credit to Navy members. Over the years, Navy Federal has magnified its scope, evolving into a full-service credit union serving all branches of the military, the Department of Defense, veterans, and their families. The company’s core values include integrity, service, education, and leadership. Navy Federal aims to be the most preferred and trusted financial institution serving the military and their families.
Industry
Finance and insurance
Company size
10,000+ Employees
Headquarters location
Vienna, VA, US
Year founded
1933