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Live Operations Associate Jobs (NOW HIRING)

The Bay Club Company

Operations Associate

Bellevue, WA · On-site

GENERAL SUMMARY The Operations Associate is responsible for contributing to the success of the ... Actions We Live By. It's who we are when we step into our full power. Keep It Real. Always. We need ...

The Bay Club Company

Operations Associate

Daly City, CA · On-site

GENERAL SUMMARY The Operations Associate is responsible for contributing to the success of the ... Actions We Live By. It's who we are when we step into our full power. Keep It Real. Always. We need ...

The Bay Club Company

Operations Associate

Edmonds, WA · On-site

GENERAL SUMMARY The Operations Associate is responsible for contributing to the success of the Club ... Actions We Live By. It's who we are when we step into our full power. Keep It Real. Always. We need ...

The Bay Club Company

Operations Associate

Redmond, WA · On-site

GENERAL SUMMARY The Operations Associate is responsible for contributing to the success of the Club ... Actions We Live By. It's who we are when we step into our full power. Keep It Real. Always. We need ...

The Bay Club Company

Operations Associate

San Diego, CA · On-site

GENERAL SUMMARY The Operations Associate is responsible for contributing to the success of the Club ... Actions We Live By. It's who we are when we step into our full power. Keep It Real. Always. We need ...

The Bay Club Company

Operations Associate

Seattle, WA · On-site

GENERAL SUMMARY The Operations Associate is responsible for contributing to the success of the Club ... Actions We Live By. It's who we are when we step into our full power. Keep It Real. Always. We need ...

The Bay Club Company

Operations Associate

Edmonds, WA · On-site

GENERAL SUMMARY The Operations Associate is responsible for contributing to the success of the ... Actions We Live By. It's who we are when we step into our full power. Keep It Real. Always. We need ...

The Bay Club Company

Operations Associate

Bothell, WA · On-site

GENERAL SUMMARY The Operations Associate is responsible for contributing to the success of the ... Actions We Live By. It's who we are when we step into our full power. Keep It Real. Always. We need ...

The Bay Club Company

Operations Associate

Danville, CA · On-site

GENERAL SUMMARY The Operations Associate is responsible for contributing to the success of the ... Actions We Live By. It's who we are when we step into our full power. Keep It Real. Always. We need ...

The Bay Club

Operations Associate

Seattle, WA · On-site

GENERAL SUMMARY The Operations Associate is responsible for contributing to the success of the Club ... Actions We Live By. It's who we are when we step into our full power. Keep It Real. Always. We need ...

The Bay Club Company

Operations Associate

Issaquah, WA · On-site

GENERAL SUMMARY The Operations Associate is responsible for contributing to the success of the Club ... Actions We Live By. It's who we are when we step into our full power. Keep It Real. Always. We need ...

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Live Operations Associate information

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How much do live operations associate jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for live operations associate in the United States is $26.24, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $30.29 per hour, depending on experience, location, and employer.

What is a live operations associate?

Live Operations Associates are professionals responsible for monitoring, managing, and optimizing the real-time performance of digital products or online services, such as mobile apps, games, or streaming platforms. They ensure smooth day-to-day operations, quickly resolve technical issues, and often coordinate with different teams to implement updates or handle incidents. Their goal is to maintain high service quality, user satisfaction, and operational efficiency by proactively identifying and addressing problems as they arise.

How does a live operations associate typically collaborate with cross-functional teams to ensure smooth real-time service delivery?

As a Live Operations Associate, you'll regularly coordinate with product, engineering, customer support, and marketing teams to address real-time issues and optimize user experiences. This collaborative approach ensures swift resolution of incidents, seamless execution of live events, and effective communication of updates or changes to both internal teams and users. You may participate in daily stand-ups, incident reviews, and cross-departmental strategy meetings to prioritize tasks and share insights, making strong communication and adaptability essential skills for success in this role.

What are the key skills and qualifications needed to thrive as a live operations associate, and why are they important?

To thrive as a Live Operations Associate, you need strong analytical skills, attention to detail, and a background in business, operations, or a related field. Familiarity with data analytics tools, CRM systems, and ticketing platforms is typically required, and experience with SQL or similar languages can be beneficial. Excellent communication, teamwork, and problem-solving abilities help you effectively coordinate with cross-functional teams and manage real-time issues. These skills ensure smooth day-to-day operations, quick issue resolution, and optimal user experiences in dynamic, fast-paced environments.

What is the difference between Live Operations Associate vs Customer Support Specialist?

AspectLive Operations AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service experienceHigh school diploma; customer service or communication certifications optional
Work EnvironmentFast-paced, real-time monitoring of live services, often in gaming or streaming industriesCustomer interaction via phone, email, or chat, typically in call centers or support teams
Employer & Industry UsageGaming, live streaming, online platformsRetail, tech companies, service providers
Common Search & Comparison IntentUnderstanding operational roles in live environmentsCustomer service roles and responsibilities

While both roles involve customer interaction, a Live Operations Associate focuses on managing live services and ensuring smooth operation during real-time events, often in gaming or streaming industries. A Customer Support Specialist primarily handles customer inquiries and issues through support channels. The roles share some skills but differ in their core responsibilities and work environments.

Is a live operations associate a good job?

A live operations associate is responsible for managing real-time processes and ensuring smooth functioning of live services, often requiring strong communication, problem-solving, and technical skills. The role can offer opportunities for growth in industries like gaming, streaming, or online platforms, and may involve shift work or on-call responsibilities. Its suitability depends on individual interests in fast-paced environments and technical coordination.

What cities are hiring for Live Operations Associate jobs?

Cities with the most Live Operations Associate job openings:

What are the most commonly searched types of Live Operations jobs?

The most popular types of Live Operations jobs are:

What are popular job titles related to Live Operations Associate jobs?

For Live Operations Associate jobs, the most frequently searched job titles are:

Operations Associate

Redwood City, CA • On-site

The Bay Club Company
Finance and Insurance • 1 - 10 employees
Learn more about The Bay Club Companyexternal

Full-time

Re-posted yesterday

Job description

GENERAL SUMMARY
The Operations Associate is responsible for contributing to the success of the overall operation by assisting in a variety of roles throughout the club. These associates are responsible for providing the highest level of member service, maintaining club cleanliness, and consistently demonstrating a positive and professional attitude. This position enhances overall knowledge of operations and hospitality and develops career growth potential by providing experience in all aspects of the Club.
Our Culture
Our unique culture is at the heart of all we do and is guided by our values and behaviors. It's what we expect of ourselves and each other every day. We call it our "Code of Culture".
Our Code of Culture includes Our Mantra, Our Actions We Live By, and Pete's Promise:
Our Mantra:
Respect The Past
Accept Responsibility
Pay it Forward
Our Actions We Live By:
Actions We Live By. It's who we are when we step into our full power.
Keep It Real. Always. We need open and honest discussions. We need courage to speak up and to call things out that aren't good enough. And we navigate tough conversations with empathy and grace.
Think Ahead. Be An Owner. Always be proactive, not reactive; be on the front foot. If we want to be an owner of this business, we must act like it!
Stay Humble. Hustle Harder. Show up and do the hard workBe a gritty, roll-up-your-sleeves kind of crewKnow it's never about one person--we are a part of a powerful team.
One Team. One Voice. Be ONE united team. When we move in the same direction, there are no limits to what we can accomplish.
Be Curious. Ask Why. Stay member curiousWe seek to understand, and we never settle. We ask questions to truly understand the core of a matter.
Pete's Promise:
Service Forward
Ruthlessly Consistent
Do the Right Thing
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
PRIMARY JOB FUNCTIONS
Customer Service
  • Greet members and guests upon arrival to the Club.
  • Check members in by verifying their membership.
  • Ensure all guests to the Club fully complete a Guest Registration Waiver and pay any applicable Guest fees.
  • Book appointments, program, and class reservations for members and guests.
  • Provide information regarding Club programming and facilities.
  • Deliver exceptional service experience to members, guests, and Associates with a goal of retaining guests for repeat business.
  • Represent the club in a professional manner through image, dress, communication, and immediate follow through and response.
  • Provide membership sales team with guest/prospect lead contact information.

Reception Desk Oversight (if applicable)
  • Operate cash register.
  • Process payments.
  • Manage/handle cash and balance cash drawer each shift.
  • Perform opening and/or closing duties, as required.
  • Answer and transfer phone calls

Café Oversight (if applicable)
  • Create and serve food and beverage items.
  • Promote daily specials and encourage upgrades to each order.
  • Operate cash register, process payments through cash or credit card handling and/or member account charges.
  • Café opening and/or closing duties, as required.
  • Maintain a clean, safe work environment according to State and Local food safety standards.
  • State Food Handler Certification
  • Responsible Beverage Service (RBS) state certification (if serving alcohol)

Pool Deck Oversight (if applicable)
  • Greet members and guests upon arrival to the Pool Area.
  • Act as a Host in the designated area or event space
  • Work with the F&B team to offer food and drinks from designated food outlets: (act as server, place orders, delivery refreshments, ring in tickets on register, provide support to kitchen, set up and breakdown of event space, clean-up)
  • Offer seating, make members/guests comfortable and provide a tour of pool deck amenities.
  • Communicate and book appointments for programs and events.
  • Provide information regarding Club programming and facilities updates.
  • Assist with maintaining refreshment stations: Refill water, stock supplies and keep area clean.
  • Provide towels as needed, assist with towel operation.

Parking Garage Oversight (if applicable)
  • Warmly greeting each member with a smile.
  • Check members and guests in by verifying their membership.
  • When necessary, audit cars parked in garage.
  • Perform any opening and/or closing duties, as required.

Cleanliness
  • Assist in maintaining the cleanliness and stock levels throughout the Club (primarily focused on Sports Desk, Locker Rooms, Lobby, Fitness Areas, Pool Deck, and surrounding areas)
  • Detail cleaning and preventive maintenance responsibility such as re-stocking towel shelves, empty and wipe down trash cans, disinfect and clean toilets and showers, clean vanity mirrors and top lights, vacuum carpets, mop floors regularly, and dry mop wet areas.
  • Restock vanity supplies and replenish inventory and janitorial products.
  • Maintain a clean, safe work environment.
  • Assist with laundry functions that include collecting, washing, drying, and folding towels.

Communication and Relationships
  • Communicate timely and follow up, as appropriate.
  • Active participation in required events, programs, meetings, and trainings.

OTHER JOB FUNCTIONS
  • Flexibility in work schedule, as job may require day and evening shifts, weekends, and holidays.

MINIMUM QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each primary job function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
SKILLS & KNOWLEDGE
  • Policies and Regulations -- Knowledge of company polices.
  • Written Comprehension and Expression -- Ability to read, understand and communicate information and ideas in writing so others will understand.
  • Oral Comprehension and Expression --Ability to understand and communicate so others can understand ideas and information.
  • Computer -- Ability to utilize club software program and email communication software, such as Microsoft Outlook.

EXPERIENCE & EDUCATION
  • At least one year experience in the hospitality industry or related service position preferred.
  • Food Safety certified (if applicable)
  • Professional, friendly manner and excellent customer service attitude and abilities.
  • Strong verbal communication and conflict resolution skills.
  • Enthusiastic, responsible, and dependable team player.
  • Self-motivated, takes initiative, anticipate the needs of others and willing to acquire new skills.
  • Well organized and detail oriented.
  • CPR certified.

WORKING CONDITIONS/ PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the Associate is regularly required to stand for extended periods; use hands and fingers, handle or feel; reach with hands and arms; and talk and hear. The Associate is occasionally required to walk; stoop, kneel, crouch, or crawl; and taste or smell. The Associate must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.
The noise level in the work environment is usually moderate.
The language skills, reasoning ability, physical demands, and work environment described are representative of those that must be met by an Associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
JOB DESCRIPTION REVISION
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job. While this job description is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change. This job description replaces all previous descriptions for this position.
An Equal Opportunity Employer
The Bay Club Company ("TBCC") provides equal employment opportunities without regard to race (and all traits historically associated with race, including but not limited to, hair texture and protective hairstyles), color, religion, creed (including, but not limited to, religious dress and grooming practices), sex (including pregnancy, childbirth or related medical conditions, and breastfeeding, and other related medical conditions), sexual orientation and identity, gender, gender identity, gender expression, actual or perceived national origin/ancestry, accent or ability to speak English, age, disability, marital/familial status, source of income, veteran status, citizenship status, political activities or affiliations, medical condition, genetic information, persons with AIDS or AIDS-related condition, or persons who are victims of domestic violence.

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