ZipRecruiter

Log In

2

Live In Work From Home Optum Customer Service Representative Jobs in Puerto Rico

RelateCare

$11/hr

Must be resident in Puerto Rico * Must be able to work remotely * Must have fixed line broadband ... Exceptional customer service skills * Empathy and the ability to soothe anxious callers * Previous ...

Huntington

Auto Finance Market Manager 3

Florida, PR · On-site +1

... and customer service. * Makes decisions and acts in accordance with established policies and ... We're combining the best of both worlds: in-office and work from home. Our approach enables our ...

UnitedHealth Group

Optum is a global organization that delivers care, aided by technology to help millions of people ... live healthier lives. The work you do with our team will directly improve health outcomes by ...

previous page

Showing results 41-60

All JobsLive In Optum Customer Service Representative JobsLive In Work From Home Optum Customer Service Representative JobsLive In Work From Home Optum Customer Service Representative Jobs in Puerto Rico

Live In Work From Home Optum Customer Service Representative information

What is the difference between Live In Work From Home Optum Customer Service Representative vs Work From Home Optum Customer Service Associate?

AspectLive In Work From Home Optum Customer Service RepresentativeWork From Home Optum Customer Service Associate
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentLive-in setting, often with dedicated workspace at homeRemote, flexible home office setup
Employer & Industry UsageOptum healthcare services, customer support rolesOptum healthcare services, customer support roles

The Live In Work From Home Optum Customer Service Representative typically involves a dedicated, live-in work environment, providing direct customer support remotely. The Work From Home Optum Customer Service Associate usually works remotely with flexible hours. Both roles require similar credentials and industry experience, but differ mainly in work setting and schedule flexibility.

What are popular job titles related to Live In Work From Home Optum Customer Service Representative jobs in Puerto Rico?

For Live In Work From Home Optum Customer Service Representative jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Live In Work From Home Optum Customer Service Representative jobs in Puerto Rico look for?

The top searched job categories for Live In Work From Home Optum Customer Service Representative jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Live In Work From Home Optum Customer Service Representative jobs?

Cities in Puerto Rico with the most Live In Work From Home Optum Customer Service Representative job openings:

Live In Work From Home Optum Customer Service Representative jobs near you
Infographic showing various Live In Work From Home Optum Customer Service Representative job openings in Puerto Rico as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution.

PART TIME: Patient Service Representative - English Speaking/Bilingual, Puerto Rico based

RelateCare

Remote

$11/hr

Part-time

Retirement, PTO

Re-posted 19 days ago

Job description

Job description:

Please note that this role is ONLY open to candidates currently residing in Puerto Rico.

Mission Statement

We connect patients, providers, and caregivers to the right care, at the right time, in the right place, resulting in exceptional experiences and outcomes for patients and providers.

Our vision is to be the partner of choice for healthcare organizations in the delivery of patient access solutions.

The specific behaviors and skills we care about most are Integrity, Innovation, Collaboration, Empathy and Excellence.

Summary

We are rapidly expanding and we are looking for Patient Scheduling Representatives who reside in Puerto Rico and are available to work remotely.

We specialize in connecting patients, providers and caregivers ensuring that patients can access the right care at the right time and in the right place. We are a multidisciplinary team of nurses, contact management specialists and technologists who work with leading hospital and health organizations.

Shift pattern:

Shifts between 9am - 2pm, Monday to Friday

We also Provide 15 PTO days as part of the role.

Key Duties:

  • Receiving inbound calls from patients looking to schedule physician appointments
  • Connecting patients, providers and caregivers to the right care, at the right time, in the right place, resulting in an exceptional experience and outcome for patients and providers
  • Verifying and reviewing patient insurance coverage and benefit eligibility
  • Resolving patient requests efficiently
  • Accurately entering patient data into multiple systems

Candidate Requirements:

  • Must be resident in Puerto Rico
  • Must be able to work remotely
  • Must have fixed line broadband internet connectivity
  • Exceptional customer service skills
  • Empathy and the ability to soothe anxious callers
  • Previous customer service experience (face to face or contact center)
  • Excellent communication skills, both written and verbal
  • Fluent English and the ability to relay information to callers in an easily understood manner
  • Ability to multitask
  • Computer literacy and ability to learn new systems
  • Adaptability to changes in processes and procedures

Benefits:

  • 401(k)
  • Employee assistance program
  • Paid time off

Experience:

  • customer service: 1 year (Preferred)

Language:

  • English (Required)

Location:

  • Puerto Rico (Required)

Work Location: Remote

Apply