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Live In Towing Jobs in Indiana (NOW HIRING)

Ritchie Bros.

Dispatcher

Indianapolis, IN · On-site

The Dispatcher plays a meaningful role in managing our towing resources to keep our vehicle pickups ... About the team - Yard Operations We conduct hundreds of live auctions each year around the world.

Ritchie Bros.

Dispatcher

Indianapolis, IN · On-site

$40K - $50K/yr

The Dispatcher plays a meaningful role in managing our towing resources to keep our vehicle pickups ... About the Team About the team - Yard Operations We conduct hundreds of live auctions each year ...

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Live In Towing information

What is the difference between Live In Towing vs Towing Dispatcher?

AspectLive In TowingTowing Dispatcher
CredentialsDriver's license, towing certificationsCommunication and dispatching skills, sometimes CDL
Work EnvironmentOn-site, mobile, often remoteOffice-based, phone and computer work
Employer & IndustryAuto towing companies, roadside assistanceDispatch centers, towing companies

Live In Towing involves physically towing vehicles and often staying on-site or nearby, while Towing Dispatchers coordinate towing services remotely. Both roles require similar certifications and are integral to the towing industry, but they differ in work environment and daily responsibilities.

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Dispatcher

Ritchie Bros.

Indianapolis, IN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Ritchie Bros. Auctioneers rating

7.5

Company rating: 7.5 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

4th of 18 rated auctioneers

Job description

The Dispatcher plays a meaningful role in managing our towing resources to keep our vehicle pickups and deliveries running smoothly, which optimizes branch productivity. The incumbent will provide outstanding customer service to our towing partners and pivoting to coordinate for capacity and resource demands. The Dispatch role plays a crucial part in the organizations business and branch growth.

IAA Holdings, LLC (IAA)


IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA's unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles. IAA serves a global buyer base - located throughout over 170 countries - and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. Buyers have access to multiple digital bidding and buying channels, innovative vehicle merchandising, and efficient evaluation services, enhancing the overall purchasing experience. IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time and delivering the highest economic returns.

RB Global full-time employees are offered medical, dental, vision, and basic life insurances. Employees are able to enroll in our company's 401k plan and RB Global will match 100% for the first 4% contributed.  Employees will also receive 15 days of PTO each year.


About the team - Yard Operations 

We conduct hundreds of live auctions each year around the world. It takes a hardworking team of energetic people in a wide variety of full-time and part-time roles to conduct a successful multi-million dollar auction - from equipment inspectors, yard managers and operators to administrative staff and customer service representatives.

  • 2+ years customer service experience, 1+ years direct dispatch
  • Direct activities related to towing operations and on-time performance goals.
  • Manage tow truck resources and assign work in an efficient manner and optimize tower productivity.
  • Plan future day resource requirements and coordinate with towers to line up required truck resources.
  • Identify when demand exceeds tow truck capacity & refer to part-time networks for additional resources.
  • Monitor transportation costs and identify opportunities for cost savings.
  • Recruit new towers to build towing networks with added resources.
  • Provide necessary documentation to drivers for each pickup and delivery, including check and cash handling as needed.
  • Monitor work-in-progress & make necessary adjustments to ensure timely performance.
  • Identify and escalate issues or concerns related to transportation activities to management.
  • Form a fundamental relationship with the IAA Transportation team.
  • Establish and maintain good, positive working relationships with all tow drivers.
  • Review and analyze reports on transportation activity, including Time Performance metrics.
  • Comply with safety guidelines along with company policies and procedures.
  • Other duties as assigned.

What Ritchie Bros. Auctioneers employees say

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