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Live In Restaurant Call Center Jobs in California

Overview We are recruiting for Bi-lingual (English/Spanish) Call Center Agent's to join our centralized Call Center in Fresno, CA. Hours and Work days This position is required to work Monday ...

Call Center/Customer Service (CSR) Description Be the calm in someone's day. High-Volume Work. Multi-tasking. A Critical Support Role. Customer Service Representative - Call Center Operations Hourly ...

Call Center Representative

San Leandro, CA · On-site

$17.75 - $22.25/hr

If you thrive in a fast-paced environment, have a genuine desire to make a difference in people's lives, love connecting with people, and have strong call center experience, we want to hear from you.

Call Center Representative

San Leandro, CA · On-site

$17.75 - $22.25/hr

If you thrive in a fast-paced environment, have a genuine desire to make a difference in people's lives, love connecting with people, and have strong call center experience, we want to hear from you.

If you thrive in a fast-paced environment, have a genuine desire to make a difference in people's lives, love connecting with people, and have strong call center experience, we want to hear from you.

Call Center Representative

Oakland, CA · On-site

$17.75 - $22.25/hr

If you thrive in a fast-paced environment, have a genuine desire to make a difference in people's lives, love connecting with people, and have strong call center experience, we want to hear from you.

Overview We are recruiting for Bi-lingual (English/Spanish) Call Center Agent's to join our centralized Call Center in Fresno, CA. Hours and Work days This position is required to work Monday ...

If you thrive in a fast-paced environment, have a genuine desire to make a difference in people's lives, love connecting with people, and have strong call center experience, we want to hear from you.

Call Center Representative

Oakland, CA · On-site

$18.50 - $23/hr

If you thrive in a fast-paced environment, have a genuine desire to make a difference in people's lives, love connecting with people, and have strong call center experience, we want to hear from you.

If you thrive in a fast-paced environment, have a genuine desire to make a difference in people's lives, love connecting with people, and have strong call center experience, we want to hear from you.

Showing results 21-40

Live In Restaurant Call Center information

What is the difference between Live In Restaurant Call Center vs Restaurant Reservation Agent?

AspectLive In Restaurant Call CenterRestaurant Reservation Agent
CredentialsCustomer service experience, communication skillsCustomer service experience, communication skills
Work EnvironmentRemote or on-site call center, often 24/7 shiftsOn-site or phone-based, typically during business hours
Employer & Industry UsageRestaurants, hospitality, customer supportRestaurants, hospitality, booking services
Search & Comparison IntentUnderstanding job duties, work conditions, and requirementsComparing roles in restaurant booking and customer support

The Live In Restaurant Call Center involves providing customer support via calls, often with overnight or extended hours, while a Restaurant Reservation Agent primarily handles booking inquiries during regular hours. Both roles require strong communication skills and customer service experience, but differ mainly in work hours and environment. Understanding these differences helps job seekers find the role that best fits their schedule and career goals.

Can I work in a live in restaurant call center without experience?

Live-in restaurant call center jobs typically do not require prior experience, as training is often provided on the job. Basic communication skills, a friendly attitude, and the ability to handle customer inquiries are usually sufficient to start. Some positions may prefer or require familiarity with call center software or customer service principles, but experience is generally not mandatory for entry-level roles.
What are the most commonly searched types of Restaurant Call Center jobs in California? The most popular types of Restaurant Call Center jobs in California are:
What cities in California are hiring for Live In Restaurant Call Center jobs? Cities in California with the most Live In Restaurant Call Center job openings:

$22/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago


Job description

Overview
We are recruiting for Bi-lingual (English/Spanish) Call Center Agent's to join our centralized Call Center in Fresno, CA.
Hours and Work days
This position is required to work Monday - Friday from 8:00 AM-5:00 PM.
The Call Center Agent (CCA) is a Non-Exempt position and reports to the Call Center Supervisor. The CCA is responsible for providing excellent customer service and courtesy with every UHC patient interaction. The CCA will efficiently and effectively handle incoming and outgoing telephone calls from patients and physician offices, route calls appropriately, schedule Medical, Dental, CPSP, Behavioral Health, Health Education, Enrollment and Optometry appointments. This position ensures that appropriate information is obtained in order to pre-register patients and schedule appointments. Additionally, this position is responsible for obtaining third party insurance information and demonstrates knowledge of UHC's scheduling guidelines and procedures.
Responsibilities
Summary of Responsibilities:
  • Providing exceptional customer service to patients
  • Answer incoming calls on a multi-line phone system
  • Schedules appointments per established guidelines and educates patients on all UHC services
  • Will ensure no patient is turned away. Will use all resources to secure an appointment for patient
  • Reports any potential patient concerns or complaints immediately to supervisor
  • Overall knowledge of the financial programs, registration and insurance verification
  • Registering patients for appointments; obtaining updated insurance and demographic information
  • Educate patients on everything they should bring with them to the appointment
  • Notifies the patient of any co-pays that are due at the appointment
  • Route calls to appropriate department or health center
Qualifications
QUALIFICATION REQUIREMENTS:
Education:
  • High School Graduate or equivalent. Associates Degree preferred.
License/Certification:
  • Possess a valid driver's license.
Prior Experience:
  • Minimum two (2) years of experience in customer service and/or call center
  • Knowledge in scheduling or call center environment preferred
Skills:
  • Bi-Lingual (English/Spanish) is required.
  • Customer-service oriented
  • Excellent telephone etiquette
  • Excellent listening and Customer Service/Interpersonal skills.
  • Ability to handle sensitive and confidential information
  • Ability to articulate complex information
  • Flexibility and dependability
  • Demonstrated good problem-solving skills; sound judgment
  • Intermediate computer skills
  • Attention to detail and excellent follow-through on work tasks
  • Able to handle multiple tasks simultaneously
The hourly wage range that UHC reasonably expects to pay for the position upon hire starts at $22.00 an hour. Our salaries are dependent on knowledge, skills, and experience.
In addition, our comprehensive benefits package for regular status employees includes:
  • Medical, Dental, and Vision insurance with low premium cost
  • Paid time off and paid holidays
  • 401k plan with matching contribution
  • Educational Assistance
  • Employee discounts and more!