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Live In Relocation Counselor Jobs in Milwaukee, WI

Marvin

Architectural Project Coordinator

Milwaukee, WI

$50K - $62K/yr

Marvin offers an extensive relocation benefit package that included the movement of your household goods, temporary housing, and much more - in addition to relocation counselor to assist you ...

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Live In Relocation Counselor information

What is a Live In Relocation Counselor?

A Live In Relocation Counselor is a professional who assists individuals or families during the process of relocating, often by living on-site temporarily to provide hands-on support. Their responsibilities typically include helping with housing arrangements, navigating local services, cultural adaptation, and emotional support during the transition. This role is especially valuable for international moves or when clients require intensive, personalized assistance to settle into a new environment. Live In Relocation Counselors act as guides, advocates, and problem-solvers to make the relocation process as smooth as possible.

What jobs make 3000 a month without a degree?

A Live In Relocation Counselor typically earns less than $3,000 monthly, but similar roles in customer service, sales, or administrative support can reach or exceed this income without requiring a degree. These jobs often rely on experience, communication skills, and on-the-job training, and may involve working in hospitality, real estate, or property management environments.

What job makes $10,000 a month without a degree?

A Live In Relocation Counselor typically does not earn $10,000 a month without a degree; such high earnings are uncommon in this role. High-paying jobs that can reach this level often involve sales, entrepreneurship, or specialized trades, and may require experience, certifications, or skills rather than formal degrees.

What is the difference between Live In Relocation Counselor vs Relocation Coordinator?

AspectLive In Relocation CounselorRelocation Coordinator
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; organizational skills
Work EnvironmentClient homes, real estate offices, or remoteCorporate offices, client sites, or remote
Industry UsageReal estate, corporate relocation servicesReal estate, corporate HR departments
Primary FocusProviding personalized relocation advice and support to clientsCoordinating logistics and managing relocation processes

While both roles support relocation services, the Live In Relocation Counselor focuses on client counseling and personalized support, often working directly with clients in their homes or remotely. The Relocation Coordinator handles logistical planning and coordination, ensuring smooth move processes. Both roles are essential in the relocation industry but serve different functions based on client interaction and logistical management.

What are some common challenges faced by Live In Relocation Counselors and how can they be addressed?

Live In Relocation Counselors often navigate the complexities of helping clients adjust to new environments, which can include managing cultural differences, homesickness, and logistical hurdles such as housing and school placement. Building trust quickly is essential, as clients rely on the counselor for both emotional support and practical guidance. Effective communication, adaptability, and strong organizational skills help counselors address these challenges. Regular check-ins, resourceful problem-solving, and fostering community connections can significantly ease the transition for clients.

What are the key skills and qualifications needed to thrive as a Live In Relocation Counselor, and why are they important?

To thrive as a Live In Relocation Counselor, you generally need experience in relocation services, strong organizational abilities, and often a background in hospitality or social work. Familiarity with relocation management software, customer relationship management (CRM) systems, and, in some cases, certification from organizations like the Worldwide ERC is typical. Outstanding interpersonal skills, cultural sensitivity, and problem-solving abilities help set candidates apart in this role. These skills ensure smooth transitions for clients, foster trust, and address the complex logistical and emotional challenges involved in relocation.
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Live In Relocation Counselor jobs near you
Relocation Counselor II

Relocation Counselor II

TRC Global Mobility, Inc

Oak Creek, WI • On-site

$50K - $70K/yr

Full-time

Posted 18 days ago

Job description

Description:

Position Overview

The Relocation Counselor II (RC II) is the primary contact for our customers and clients in the domestic and global relocation processes. A RC II must combine highly refined interpersonal skills with a strong knowledge of domestic and/or global relocation processes in order to achieve a high degree of satisfaction with clients and customers (transferees) and to operate within fiscal parameters.


Essential Job Functions

A Relocation Counselor II is expected the meet the Essential Job Functions of a RC I, in addition to the Essential Job Functions of a RC II:

RC I

  • Conduct a needs analysis with the transferee to develop a strong understanding of his/her requirements and to establish a strong rapport.
  • Consult on and administer relocation benefits according to client policies; adhering to expense guidelines, policy coverage, and timeframes.
  • Maintain regular and positive contact with transferee using verbal and written communication.
  • Arrange or modify candidate, intern, and relocation travel (flight, hotel & car) in a timely and professional manner.
  • Assist transferee in finding a rental home/apartment by providing a referral to rental agent, online resources, etc.
  • Manage the household goods process including survey, pack/load, delivery, and claims.
  • Facilitate and conduct property management services on behalf of the transferee.
  • Provide home marketing assistance (HMA) in a professional and timely manner.
  • Manage transferee to allocated budget for expenses; escalate exceptions to client and manager.
  • Facilitate expense reimbursements to the transferee and payments to service partners.
  • Meet or exceed service metrics and revenue capture expectations; ensure collection of destination referral fees.
  • Escalate issues as appropriate-partnering with Account Managers and TRC management to ensure on-going client/customer satisfaction.
  • Follow all work-flows in the SMART system to ensure timely billings.
  • Maintain file in a timely and accurate manner in the tracking system including updating actions, document uploads, and important notes for each relocation.
  • Recommend opportunities for cost savings and efficiencies to manager, client, account manager, or transferee.

RCII

  • Discuss home sale process with the transferee and explain the required documentation and the roles of TRC and the title company.
  • Negotiate home sale contract and buyout with transferee, listing agent, and title company.
  • Review and analyze appraisals and home inspections to ensure accuracy and comprehensiveness of information presented.
  • Develop, present, and execute effective home marketing strategies to reduce list to sale cycle times.
  • Coordinate the permanent housing search in destination location, leveraging referrals to TRC’s preferred partners.
  • Manage designated service partner relationships and facilitate resolution of service escalations in an effective and timely manner.
  • Review and approve leases for international transferees.
  • Assist international transferees with Visa requirements.

Other duties as assigned.

Requirements:

Minimum Requirements

  • High school diploma or equivalent
  • 5+ years of experience in customer service
  • 2+ years of experience in relocation or related industries

Educational, Experience, and Licensing Preferred Requirements

  • Bachelor’s degree
  • CRP and/or GMS certification strongly preferred

Other Qualifications

  • Excellent verbal and written communication skills with the ability to develop appropriate correspondence both internally and externally
  • Work under minimal direction, organized, and have the ability to prioritize commitments and projects
  • Demonstrated attention to detail, accuracy, and ability to follow data entry/department standards
  • Demonstrated ability to think critically and problem solve
  • Act with persistence and tact in resolving issues both internally and externally
  • Strong customer relations skills that include the ability to work with discretion and integrity
  • Demonstrated conflict resolution and negotiation skills
  • Demonstrate highest level of professionalism in both appearance and behavior
  • Proficient in Microsoft Office (Outlook, Word, PowerPoint and Excel)
  • Strong work ethic with off-hours flexibility and able to travel as needed to meetings and training events

Physical Requirements

This position is considered light duty with frequent phone and computer use.