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Live In Relocation Counselor Jobs in Boston, MA (NOW HIRING)

Department of Public Utilities

Counsel III

Boston, MA · On-site

... can live in a safe, clean environment and shares equally in the benefits of the clean energy ... As such, Counsel III is an expert in the governing statutes and regulations of both agencies ...

Boston Public Health Commission

Fill-in Counselor

Boston, MA · On-site

$19 - $24.50/hr

With assistance from permanent staff, Fill In Counselors: * Ensure overall safety of clients and ... The BPHC envisions a thriving Boston where all residents live healthy, fulfilling lives free of ...

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Live In Relocation Counselor information

What are the key skills and qualifications needed to thrive as a Live In Relocation Counselor, and why are they important?

To thrive as a Live In Relocation Counselor, you generally need experience in relocation services, strong organizational abilities, and often a background in hospitality or social work. Familiarity with relocation management software, customer relationship management (CRM) systems, and, in some cases, certification from organizations like the Worldwide ERC is typical. Outstanding interpersonal skills, cultural sensitivity, and problem-solving abilities help set candidates apart in this role. These skills ensure smooth transitions for clients, foster trust, and address the complex logistical and emotional challenges involved in relocation.

What are some common challenges faced by Live In Relocation Counselors and how can they be addressed?

Live In Relocation Counselors often navigate the complexities of helping clients adjust to new environments, which can include managing cultural differences, homesickness, and logistical hurdles such as housing and school placement. Building trust quickly is essential, as clients rely on the counselor for both emotional support and practical guidance. Effective communication, adaptability, and strong organizational skills help counselors address these challenges. Regular check-ins, resourceful problem-solving, and fostering community connections can significantly ease the transition for clients.

What is a Live In Relocation Counselor?

A Live In Relocation Counselor is a professional who assists individuals or families during the process of relocating, often by living on-site temporarily to provide hands-on support. Their responsibilities typically include helping with housing arrangements, navigating local services, cultural adaptation, and emotional support during the transition. This role is especially valuable for international moves or when clients require intensive, personalized assistance to settle into a new environment. Live In Relocation Counselors act as guides, advocates, and problem-solvers to make the relocation process as smooth as possible.

What job makes $10,000 a month without a degree?

A Live In Relocation Counselor typically does not earn $10,000 a month without a degree; such high earnings are uncommon in this role. High-paying jobs that can reach this level often involve sales, entrepreneurship, or specialized trades, and may require experience, certifications, or skills rather than formal degrees.

What jobs make 3000 a month without a degree?

A Live In Relocation Counselor typically earns less than $3,000 monthly, but similar roles in customer service, sales, or administrative support can reach or exceed this income without requiring a degree. These jobs often rely on experience, communication skills, and on-the-job training, and may involve working in hospitality, real estate, or property management environments.

What is the difference between Live In Relocation Counselor vs Relocation Coordinator?

AspectLive In Relocation CounselorRelocation Coordinator
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; organizational skills
Work EnvironmentClient homes, real estate offices, or remoteCorporate offices, client sites, or remote
Industry UsageReal estate, corporate relocation servicesReal estate, corporate HR departments
Primary FocusProviding personalized relocation advice and support to clientsCoordinating logistics and managing relocation processes

While both roles support relocation services, the Live In Relocation Counselor focuses on client counseling and personalized support, often working directly with clients in their homes or remotely. The Relocation Coordinator handles logistical planning and coordination, ensuring smooth move processes. Both roles are essential in the relocation industry but serve different functions based on client interaction and logistical management.

What are the most commonly searched types of Relocation Counselor jobs in Boston, MA? The most popular types of Relocation Counselor jobs in Boston, MA are:
What are popular job titles related to Live In Relocation Counselor jobs in Boston, MA? For Live In Relocation Counselor jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Live In Relocation Counselor jobs in Boston, MA look for? The top searched job categories for Live In Relocation Counselor jobs in Boston, MA are:
What cities near Boston, MA are hiring for Live In Relocation Counselor jobs? Cities near Boston, MA with the most Live In Relocation Counselor job openings:
Live In Relocation Counselor jobs near you
Resident Relocation Coordinator - (Watertown, MA)

Resident Relocation Coordinator - (Watertown, MA)

Housing Opportunities Unlimited

Watertown, MA • On-site

$58K - $60K/yr

Full-time

Posted 8 days ago

Job description

OVERVIEW:
The Resident Relocation Coordinator is a key member of the Relocation team. The Resident Relocation Coordinator is responsible for overseeing the daily relocation tasks required at multiple sites while working closely with residents to prepare and assist them with all required relocation activities. The position involves regular communication with clients, managing third-party vendors, including cleaners, moving and pest control companies, and data collection and tracking. A positive attitude and a solutions-based approach are expected when providing relocation services to clients and residents. The Resident Relocation Coordinator represents HOU at company events and helps move our mission and reputation forward.
RESPONSIBILITIES
  • Conduct site setup activities, including the arrangement of office, relocation files organization, identification of vendors, and off-site relocation units.
  • Participate in surveying residents to understand their relocation needs and relocation preferences.
  • As part of the assessment process, take an inventory of tenant belongings and furniture, taking note of large furniture, infestation, clutter, and hoarding issues.
  • Participate in and facilitate resident and community meetings and drop-in sessions to discuss the relocation process and resident relocation rights and benefits.
  • Prepare and distribute appropriate notices to affected households regarding the relocation program and ensure proof of resident receipt for notices are received and on file as required.
  • Provide relocation counseling and assistance in compliance with applicable Federal, State, or local regulations.
  • Implement relocation policies as outlined in the approved relocation plan.
  • Serve as a liaison between HOU, property management, clients, and residents.
  • Provide weekly and monthly reports to clients, the project manager, and the development team.
  • Regularly update and maintain relocation files, database, lottery list, and relocation tracking reports.
  • Create an agenda for weekly relocation meetings, take minutes of each meeting, and distribute them to the team within 48 hours of the meeting.
  • Conduct pre-inspection of units to ensure they meet decent, safe, and sanitary requirements before offering them as a comparable relocation unit.
  • Notify residents of the move-in date and provide ongoing contact and support to ensure they are prepared to move.
  • Check-in with residents at least 30 days before moving and follow up weekly three weeks before the moving date. Conduct final check-in 72, 48, and 24 hours before the moving date.
  • If needed, provide packing supplies, tips, demonstrations, and assistance.
  • Assist with utility disconnection and reconnection and completion of the change of address forms (if applicable) for households needing assistance.
  • Schedule, coordinate and supervise moves and other move-related tasks, including pest inspection and unit turnover as needed.
  • Work closely with construction, property management, development, and moving contractors to ensure residents vacate their units per the relocation schedule, surrender keys to the property management, and units are properly secured.
  • Implement procedures for minimizing resident property damage, including inventorying furniture and taking photos or video, and serve as the initial point of contact regarding resident claims of damage or loss. In the event of property damage or missing belongings, serve as a liaison between the resident and moving company to facilitate timely resolution of the claim.
  • Interface with residents' families, friends, or social services providers to ensure seamless delivery of services and address relocation challenges.
  • Serve as an HOU representative to local, state, federal, housing agencies, and community groups.
  • Participate in weekly supervision and scheduled site meetings with the Project Manager/Assistant Project Manager.
  • Ensure relocation files contain required documentation and the data-tracking system is updated regularly.
  • Complete all tasks identified in the site work plan and perform other duties as assigned.

QUALIFICATIONS
  • Bachelor's Degree is preferred.
  • Experience in relocation services, social services, customer service, or other similar fields preferred.
  • Provide verbal interpretation and written translations if the resident population requires communication in specific languages.
  • Must have excellent customer service, interpersonal, verbal, and written communication skills.
  • Able to work with diverse populations and communicate effectively with numerous stakeholder groups, including staff, clients, and residents.
  • Must be able to multitask and prioritize responsibilities and work under strict time constraints on various projects.
  • Ability to lift up to 20 lbs, work in adverse weather conditions, and stand for extended periods of time.
  • Must be able to walk up to 4 miles per day and ascend up to four flights of stairs at a time.
  • Able to work some evenings and Saturdays.
  • Self-directed and able to work independently.
  • Have a propensity to learn and take on more tasks or responsibilities.
  • Knowledge of Microsoft Office and Google Suite as well as database applications.
  • Be a creative problem-solver.
  • Excellent organizational skills.
  • Must be able to pass a pre-employment criminal background screen.
  • Reliable transportation.
  • Valid driver's license.

The ideal Resident Relocation Coordinator will possess the following additional skills:
  • A high degree of empathy.
  • Organized and detail-oriented with the ability to prioritize multiple requests.
  • Flexibility and adaptability as challenging situations arise.
  • Ability to maintain a calm atmosphere under pressure and stressful situations.
  • Willingness to learn and receive feedback.
  • Diversity and cultural competency are highly valued.

EEO Statement:
We are an equal opportunity employer and equal opportunity housing provider. We do not discriminate on the basis of race, color, religion, sex, disability, familial status, or national origin.
  • Must be able to pass employment criminal background screening

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