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Live Chat Jobs in Bothell, WA (NOW HIRING)

Nidecker Group

LUS - Rider Service Coordinator

Seattle, WA · On-site

$20.50 - $26.75/hr

Oversee the website live chat feature and phone lines to create real-time conversational opportunities between brands and their customers. Assist with all ECOM business functions including order ...

New

Dat Services Inc

Customer Support Representative

Seattle, WA · On-site

$18.25 - $24.75/hr

Customer Interaction - Handle incoming customer queries through various channels (phone, email, and live chat), providing accurate, timely, and empathetic responses while maintaining a solution ...

DAT

Customer Support Representative

Seattle, WA · On-site

$18.25 - $24.75/hr

Customer Interaction - Handle incoming customer queries through various channels (phone, email, and live chat), providing accurate, timely, and empathetic responses while maintaining a solution ...

DAT

Customer Support Representative

Seattle, WA · On-site

$18.25 - $24.75/hr

Customer Interaction - Handle incoming customer queries through various channels (phone, email, and live chat), providing accurate, timely, and empathetic responses while maintaining a solution ...

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Showing results 21-40

All JobsLive Chat JobsLive Chat Jobs in Bothell, WA

Live Chat information

See Bothell, WA salary details

$26.3K

$66.5K

$96.7K

How much do live chat jobs pay per year?

As of Aug 23, 2026, the average yearly pay for live chat in Bothell, WA is $66,514.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,000.00 and $96,100.00 per year, depending on experience, location, and employer.

What is a live chat agent?

A Live Chat agent is a customer service professional who communicates with customers in real time through an online chat platform. Their main role is to assist customers by answering questions, resolving issues, and providing information about products or services. Live Chat agents help companies offer quick and convenient support, improving the overall customer experience. They require strong communication skills, problem-solving abilities, and proficiency with computer systems.

What are the key skills and qualifications needed to thrive as a live chat agent, and why are they important?

To thrive as a Live Chat Agent, you need strong written communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and basic troubleshooting tools is often required. Exceptional interpersonal skills, patience, and the ability to multitask effectively make someone stand out in this position. These skills ensure prompt, clear, and helpful support to customers, enhancing satisfaction and maintaining company reputation.

What are the typical challenges faced by live chat agents, and how can they effectively manage high volumes of customer inquiries?

Live Chat agents often encounter the challenge of handling multiple customer conversations simultaneously, especially during peak hours. To manage this effectively, agents need strong multitasking skills, a good grasp of company policies, and the ability to prioritize urgent issues. Utilizing canned responses, maintaining clear and concise communication, and staying calm under pressure are essential strategies. Regular training and support from supervisors also help agents improve efficiency and deliver excellent customer service.

What are live chat jobs?

Live chat jobs focus on customer service and support. In this role, you assist people with technical issues, provide remote guidance and instructions, and work online from home or a call center to answer questions in a virtual environment. Many live chat jobs focus on following a flowchart of instructions to help identify and resolve known issues. If that fails, you usually contact a manager to get information on the best way to resolve a problem. Many live chat jobs also include verifying customer information, processing payments and refunds, and keeping track of reported issues. Some companies offer live chat 24/7, so you may be asked to work nights, weekends, or holidays as needed.

What is the difference between Live Chat vs Customer Service Representative?

AspectLive ChatCustomer Service Representative
CredentialsHigh school diploma or equivalent; training on chat softwareHigh school diploma; customer service training often preferred
Work EnvironmentRemote or office-based; digital communicationOffice or call center; phone and in-person interactions
Industry UsageOnline retail, tech support, service industriesRetail, telecom, banking, hospitality
Communication ModeText-based chat in real-timePhone, in-person, or email

Live Chat roles focus on digital, real-time text communication via online platforms, often requiring quick typing skills and familiarity with chat software. Customer Service Representatives handle a broader range of communication channels, including phone and in-person interactions, and may require more extensive customer service training. Both roles are essential in customer support but differ mainly in communication methods and work environment.

More about Live Chat jobs

What are the most commonly searched types of Live Chat jobs in Bothell, WA?

The most popular types of Live Chat jobs in Bothell, WA are:

What are popular job titles related to Live Chat jobs in Bothell, WA?

For Live Chat jobs in Bothell, WA, the most frequently searched job titles are:

What job categories do people searching Live Chat jobs in Bothell, WA look for?

The top searched job categories for Live Chat jobs in Bothell, WA are:

What cities near Bothell, WA are hiring for Live Chat jobs?

Cities near Bothell, WA with the most Live Chat job openings:

Live Chat jobs near you
Infographic showing various Live Chat job openings in Bothell, WA as of August 2026, with employment types broken down into 1% As Needed, 64% Full Time, 31% Part Time, and 4% Contract. Highlights an 81% Physical, 4% Hybrid, and 15% Remote job distribution, with an average salary of $66,514 per year, or $32 per hour.

Customer Service Representative

Accretive Technology Group

Seattle, WA • On-site

$23 - $26.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Job description

Accretive Technology Group | Customer Service Representative 

This role is fully onsite in Seattle, WA (downtown)
We are currently hiring for swing and overnight shifts
 
About Us:
Accretive Technology Group is a forward-thinking company dedicated to delivering innovative technology solutions. We foster a dynamic and collaborative work environment where creativity and analytical thinking drive success.
Regular Tasks:
  • Provide customer service to users via Live Chat, SMS messaging, email, and telephone. Ensure detailed records are maintained for all customer contacts.
  • Typical shift volume: 150 Live Chats (up to 4 concurrent), 20-30 SMS messages, 20-30 telephone calls, and 40-50 emails.
  • Review customer accounts for possible fraudulent activity and take appropriate action based on circumstances. Typical shift volume – varies.
  • Provide customer support to performers via email. Ensure detailed records are maintained for all performer contacts.
  • Understand and adhere to department policies, procedures, and escalation processes.
  • Maintain a high level of professionalism and respect with every interaction.
  • May be required to work on special projects as needs arise.
In Addition:
The role involves recurring work situations with occasional variations from the norm. Duties are performed using established procedures, which may be modified or improved upon. Perform duties independently with minimal supervision.
The job involves a high degree of complexity. Must be knowledgeable of all products supported and able to use multiple administration tools at the same time.  Must be highly organized to keep track of daily volume, customer inquiries, and product improvements.
Requirements:
  • At least 1 year of high-volume traffic in a call center environment
  • Managing an average of 25 calls, 150 chats, and 30 emails per shift - simultaneously
  • Multitasking is essential in every interaction
  • High energy and commitment to superior customer support
  • General computer/internet knowledge
  • Interpersonal, communication, customer service, and time management skills are imperative
  • Independent decision-making and good judgment are essential in every interaction
  • Strong written and verbal communication skills required
  • Clear and courteous writing and speaking style
  • Ability to identify, analyze, and solve problems
  • Punctuality and excellent attendance
  • Excellent organizational skills
  • Ability to operate telephone, computer hardware/software including keyboard, 10-key, sit for extended periods of time.
  • Basic math skills (add, subtract, multiply, and divide)
Benefits/Perks:
  • Employer-paid Medical, Dental, and Vision benefits
  • Life & Disability Insurance Coverage
  • Health Care FSA
  • Day Care FSA
  • 401(k) with a 50% contribution match (no limit)
  • Vacation and PTO plan 
  • Paid Holidays
  • Semi-Annual Profit Sharing
  • Our Customer Service Representatives have the potential to earn up to $8/hour over and above their base wage through our Compensation Incentive Program
  • Gym/Exercise Membership Reimbursement 
  • $175 transportation Reimbursement ($100 of this may be used for home internet for remote and hybrid employees)
A reasonable, good-faith estimate of the compensation range for this position is $23.00-$26.50 per hour (based on the shift). This position will also include a 401k with 50% matching and profit sharing that is dependent on a variety of factors.
Employment opportunities and job offers at Accretive Technology Group will always come from Accretive Technology Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Accretive Technology Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Accretive Technology Group will never send you money or request you return any money back to our company for any reason. Our email domain is @accretivetg.com. The official website to find and apply for job openings at Accretive Technology Group is https://accretivetg.com/ 
Accretive Technology Group is an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, or national origin.
  • Unfortunately, we do not provide visa sponsorship, visa transfer, or corp-corp arrangements.
  • Agencies - NO unsolicited submissions will be accepted and if any Agency does submit an unsolicited candidate that Agency shall have no recourse from Accretive Technology Group.

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