ZipRecruiter

Log In

1

Live Chat Support Jobs in Spring Lake, NC (NOW HIRING)

CryptoGex

Customer Service Representative

Fayetteville, NC · On-site

$18.50 - $28.50/hr

Respond to customer inquiries via phone, email, and chat in a timely manner * Provide accurate ... Support on-site customer service during live events when needed * Follow company procedures and ...

3M

Manufacturing Technology Specialist

Moncure, NC

$145K - $178K/yr

Supporting Your Well-being 3M offers many programs to help you live your best life - both ... Chat with Max For assistance with searching through our current job openings or for more ...

3M

Production Operator

Moncure, NC

$23.92/hr

Supporting Your Well-being 3M offers many programs to help you live your best life - both ... Chat with Max For assistance with searching through our current job openings or for more ...

next page

Showing results 1-20

All JobsLive Chat Support JobsLive Chat Support Jobs in Spring Lake, NC

Live Chat Support information

See Spring Lake, NC salary details

$12

$24

$41

How much do live chat support jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for live chat support in Spring Lake, NC is $24.44, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $27.69 per hour, depending on experience, location, and employer.

What is a Live Chat Support job?

A Live Chat Support job involves assisting customers in real time through online chat platforms. Agents respond to inquiries, troubleshoot issues, and provide information about products or services. This role requires strong communication skills, quick problem-solving abilities, and multitasking proficiency. It is commonly used in e-commerce, tech support, and customer service industries to enhance user experience.

What does a typical day look like for someone working in Live Chat Support?

A typical day for a Live Chat Support agent involves assisting customers through online chat platforms by answering questions, resolving issues, and providing product or service information. Agents often handle multiple chat sessions simultaneously, collaborating with team members or escalating more complex issues as needed. The role includes documenting interactions, following company protocols, and sometimes providing feedback to improve support processes. You may also participate in ongoing training to stay updated on products and customer service techniques. The environment tends to be fast-paced and dynamic, ideal for those who enjoy helping others and solving problems in real time.

What are the key skills and qualifications needed to thrive in the Live Chat Support position, and why are they important?

To thrive as a Live Chat Support agent, you need excellent written communication, problem-solving abilities, and a basic understanding of customer service principles, often backed by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is typically required. Strong multitasking skills, patience, and a positive, empathetic attitude set top performers apart in this role. These skills ensure you can deliver timely, accurate assistance that enhances customer satisfaction in a digital-first support environment.

What job categories do people searching Live Chat Support jobs in Spring Lake, NC look for? The top searched job categories for Live Chat Support jobs in Spring Lake, NC are:
What cities near Spring Lake, NC are hiring for Live Chat Support jobs? Cities near Spring Lake, NC with the most Live Chat Support job openings:
Live Chat Support jobs near you
Infographic showing various Live Chat Support job openings in Spring Lake, NC as of July 2026, with employment types broken down into 56% Full Time, 11% Part Time, and 33% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $50,838 per year, or $24.4 per hour.

Customer Service Representative

CryptoGex

Fayetteville, NC • On-site

$18.50 - $28.50/hr

Full-time

Posted 22 days ago

Job description

About Us

At CryptoGex, we specialize in organizing innovative technology events, conferences, and brand activations. Our mission is to create engaging, high-quality experiences that connect brands with their audiences through well-executed live events.


Position Overview

We are looking for a dependable and customer-focused Customer Service Representative (CSR) to support attendee communications and client interactions for our events.


The Customer Service Representative will act as a key point of contact for event attendees, partners, and vendors. This role involves handling inquiries, resolving issues, and ensuring a positive experience before, during, and after events.


Key Responsibilities
  • Respond to customer inquiries via phone, email, and chat in a timely manner
  • Provide accurate information about event schedules, registration, and logistics
  • Assist attendees with registration issues and ticketing support
  • Handle and resolve customer concerns professionally and efficiently
  • Maintain records of customer interactions and feedback
  • Support on-site customer service during live events when needed
  • Follow company procedures and service standards
Qualifications
  • High school diploma or equivalent required
  • Strong verbal and written communication skills
  • Problem-solving mindset with attention to detail
  • Ability to multitask in a fast-paced environment
  • Basic computer skills (Microsoft Office, email platforms, CRM systems)
Compensation & Benefits
  • Competitive hourly pay ($18.50 - $28.50/hour)
  • Health, dental, and vision insurance options
  • Paid time off and holidays
  • Career growth opportunities within events and operations
  • Training and development programs
  • Supportive team environment