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Live Chat Support Jobs in Rialto, CA (NOW HIRING)

San Manuel Casino

Service Desk Analyst I

Highland, CA · On-site

$20.25 - $27.75/hr

This role will primarily be tasked with providing support, including walk-ins, over-the-phone support, screen sharing or remote control, live chat support, or email support. ESSENTIAL DUTIES AND ...

Precise Personnel, LLC.

Be Seen First

Shipping Coordinator

Corona, CA · On-site

$20 - $23/hr

Respond to customer inquiries via phone, email, and/or live chat in a professional and timely ... support to customers as needed Ensure a high level of customer satisfaction through excellent ...

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All JobsLive Chat Support JobsLive Chat Support Jobs in Rialto, CA

Live Chat Support information

See Rialto, CA salary details

$12

$25

$42

How much do live chat support jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for live chat support in Rialto, CA is $25.10, according to ZipRecruiter salary data. Most workers in this role earn between $19.28 and $28.46 per hour, depending on experience, location, and employer.

What is a live chat support?

A Live Chat Support job involves assisting customers in real time through online chat platforms. Agents respond to inquiries, troubleshoot issues, and provide information about products or services. This role requires strong communication skills, quick problem-solving abilities, and multitasking proficiency. It is commonly used in e-commerce, tech support, and customer service industries to enhance user experience.

What does a live chat support do?

A typical day for a Live Chat Support agent involves assisting customers through online chat platforms by answering questions, resolving issues, and providing product or service information. Agents often handle multiple chat sessions simultaneously, collaborating with team members or escalating more complex issues as needed. The role includes documenting interactions, following company protocols, and sometimes providing feedback to improve support processes. You may also participate in ongoing training to stay updated on products and customer service techniques. The environment tends to be fast-paced and dynamic, ideal for those who enjoy helping others and solving problems in real time.

What are the key skills and qualifications needed to thrive in live chat support?

To thrive as a Live Chat Support agent, you need excellent written communication, problem-solving abilities, and a basic understanding of customer service principles, often backed by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is typically required. Strong multitasking skills, patience, and a positive, empathetic attitude set top performers apart in this role. These skills ensure you can deliver timely, accurate assistance that enhances customer satisfaction in a digital-first support environment.

What job categories do people searching Live Chat Support jobs in Rialto, CA look for? The top searched job categories for Live Chat Support jobs in Rialto, CA are:
What cities near Rialto, CA are hiring for Live Chat Support jobs? Cities near Rialto, CA with the most Live Chat Support job openings:
Live Chat Support jobs near you
Infographic showing various Live Chat Support job openings in Rialto, CA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $52,206 per year, or $25.1 per hour.

Sales Support Representative

Index Fasteners Incorporated

Ontario, CA • On-site

$18.27 - $24.52/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 18 days ago

Job description

ARE YOU?

QUALITY AND DETAILS FOCUSED: You ensure that every task no matter whether big or small is executed with precision, paying close attention to even the smallest of details to prevent things from falling through the cracks.

DO YOU?

TAKE PRIDE IN BEING RELIABLE AND DEPENDABLE: You believe being on time is arriving early and you strive to show quick results and progress always ensuring a neat and organized warehouse.

Position Overview

We are seeking a detail-oriented and customer-focused Sales Support / Customer Service Representative to join our Sales team at our Ontario, CA headquarters. This role plays a key part in supporting both customers and the sales team by ensuring smooth order processing, timely communication, and exceptional service delivery.


Key Responsibilities

  • Handle incoming calls and provide excellent customer service throughout each interaction
  • Process estimates and sales orders efficiently with a high degree of accuracy
  • Assist outside sales representatives with quotes, order entry, and customer service needs
  • Identify sales opportunities and relay them to Account Managers or the Sales Manager
  • Provide customer service and technical support via Live Chat
  • Support the sales team by sourcing products from vendors
  • Make outbound calls as needed (e.g., emailed orders, stock issues, split shipments)
  • Maintain and update customer account information
  • Relay customer comments, complaints, or issues to the Sales Manager
  • Attend meetings, trainings, and trade shows as required
  • Create new customer accounts in NetSuite
  • Update and track projects regularly using Traction Tools


Qualifications & Requirements

  • Minimum of 2 years of experience in customer service
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
  • Ability to perform basic math functions and calculations
  • Strong multitasking skills with excellent attention to detail
  • Typing speed of 40+ words per minute
  • Excellent customer service, communication, and problem-solving skills


If you are a motivated professional who thrives in a fast-paced environment and enjoys supporting both customers and sales teams, we encourage you to apply.

COMPENSATION & COMPANY BENEFITS INCLUDE:

The compensation range for this position is $18.27 - $24.52 per hour based on experience and skillset

Your Working Hours: Monday-Friday 7:30 a.m. - 4:00 p.m.

Your Health: Medical (Index Industries contributes 60% of total costs); Vision and Dental (Employee is responsible for 100% of costs)

Your Well-Being: 10 paid holidays (New Year’s Day & the day after, Memorial Day, 4th of July & the day after, Labor Day, Thanksgiving & the day after, Christmas & the day after), Staff appreciation events, and gym reimbursement program

Financial Wellness: 401K (Index Industries matches up to 4%)

Our Community & Team Investments: Workout classes, barbecues, potlucks, and many more team-building events

WHO WE ARE:

At Index Industries, our company culture emphasizes support and collaboration. With a history spanning over 40 years, we value transparency, loyalty, and building strong industry relationships. Our commitment to these principles has shaped a workplace where teamwork is paramount.

Our Core Values:

Business Character

Customer Service

Quality

Value-Added

Efficiency

We ensure every employee feels valued and can contribute meaningfully. Our focus on quality and innovation reflects our dedication to both our team and our customers. This approach fosters a positive work environment, encouraging growth and satisfaction for all our employees.