ZipRecruiter

Log In

1

Live Chat Support Jobs in Connecticut (NOW HIRING)

Legrand Group

Technical Support Manager

West Hartford, CT · On-site

$90 - $125/hr

The Technical Support Manager will manage technical service-related operations for an organization ... This can include answering customers' technical questions by phone, e-mail, live chat, and ...

Zifty

Catering Delivery Driver

Manchester, CT · On-site

$36/hr

Live, dedicated driver support is available to help when you need it, via chat or phone * Choose your deliveries in advance * Zifty deposits earnings into your bank up to 3x per week automatically

Zifty

Catering Delivery Driver

Norwich, CT · On-site

$36/hr

Live, dedicated driver support is available to help when you need it, via chat or phone * Choose your deliveries in advance * Zifty deposits earnings into your bank up to 3x per week automatically

Zifty

Catering Delivery Driver

Manchester, CT

$36/hr

Live, dedicated driver support is available to help when you need it, via chat or phone * Choose your deliveries in advance * Zifty deposits earnings into your bank up to 3x per week automatically

Zifty

Catering Delivery Driver

Norwich, CT

$36/hr

Live, dedicated driver support is available to help when you need it, via chat or phone * Choose your deliveries in advance * Zifty deposits earnings into your bank up to 3x per week automatically

Zifty.com

Catering Delivery Driver

Manchester, CT · On-site

$28/hr

Live, dedicated driver support is available to help when you need it, via chat or phone * Deliveries are scheduled in advance so you always know when, where, and how much, before you start your day

Varsity Tutors

Cursor Tutor

Stamford, CT · Remote

$18 - $40/hr

About the Job The Varsity Tutors Live Learning Platform has thousands of students looking for ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

Varsity Tutors

Cursor Tutor

Bridgeport, CT · Remote

$18 - $40/hr

About the Job The Varsity Tutors Live Learning Platform has thousands of students looking for ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

Varsity Tutors

Cursor Tutor

New Haven, CT · Remote

$18 - $40/hr

About the Job The Varsity Tutors Live Learning Platform has thousands of students looking for ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

Varsity Tutors

Cursor Tutor

Norwalk, CT · Remote

$18 - $40/hr

About the Job The Varsity Tutors Live Learning Platform has thousands of students looking for ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

next page

Showing results 1-20

All JobsLive Chat Support JobsLive Chat Support Jobs in Connecticut

Live Chat Support information

See Connecticut salary details

$11

$23

$40

How much do live chat support jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for live chat support in Connecticut is $23.81, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $26.97 per hour, depending on experience, location, and employer.

What is a live chat support?

A Live Chat Support job involves assisting customers in real time through online chat platforms. Agents respond to inquiries, troubleshoot issues, and provide information about products or services. This role requires strong communication skills, quick problem-solving abilities, and multitasking proficiency. It is commonly used in e-commerce, tech support, and customer service industries to enhance user experience.

What does a live chat support do?

A typical day for a Live Chat Support agent involves assisting customers through online chat platforms by answering questions, resolving issues, and providing product or service information. Agents often handle multiple chat sessions simultaneously, collaborating with team members or escalating more complex issues as needed. The role includes documenting interactions, following company protocols, and sometimes providing feedback to improve support processes. You may also participate in ongoing training to stay updated on products and customer service techniques. The environment tends to be fast-paced and dynamic, ideal for those who enjoy helping others and solving problems in real time.

What are the key skills and qualifications needed to thrive in live chat support?

To thrive as a Live Chat Support agent, you need excellent written communication, problem-solving abilities, and a basic understanding of customer service principles, often backed by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is typically required. Strong multitasking skills, patience, and a positive, empathetic attitude set top performers apart in this role. These skills ensure you can deliver timely, accurate assistance that enhances customer satisfaction in a digital-first support environment.

What are the most commonly searched types of Live Chat Support jobs in Connecticut?

The most popular types of Live Chat Support jobs in Connecticut are:

What are popular job titles related to Live Chat Support jobs in Connecticut?

For Live Chat Support jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Live Chat Support jobs in Connecticut look for?

The top searched job categories for Live Chat Support jobs in Connecticut are:

What cities in Connecticut are hiring for Live Chat Support jobs?

Cities in Connecticut with the most Live Chat Support job openings:

Live Chat Support jobs near you
Infographic showing various Live Chat Support job openings in Connecticut as of August 2026, with employment types broken down into 82% Full Time, 9% Part Time, and 9% Contract. Highlights an 67% In-person, 6% Hybrid, and 27% Remote job distribution, with an average salary of $49,525 per year, or $23.8 per hour.

Customer Support Rep

Merritt Staffing - Stratford

Monroe, CT • Hybrid

$16 - $21.50/hr

Full-time

Re-posted 12 days ago

Job description

Our client in Monroe is adding to their busy team. Fun company. Great benefits and discounts. Hybrid work schedule.


Position: Customer Support Representative

Objective: To provide superior customer support and account management for product divisions through various communication channels, ensuring premium service and the highest level of customer satisfaction.

Reporting Relationship:

Primary Responsibilities:

  • Manage a large volume of orders and calls through the order fulfillment process.
  • Perform accurate data entry of detailed information in accordance with established standards.
  • Provide premium after-sales service for the customer network of brands.
  • Communicate frequently with in-house and external repair centers to optimize service and repair turnaround times.
  • Provide accurate information to consumers regarding after-sales service, company policies, and procedures.
  • Resolve order errors and pricing discrepancies within a timely manner.
  • Manage validation checks at multiple touch points throughout order to invoice process.
  • Participate in process improvement and documentation outlining daily functions and use to assist with training/cross-training.
  • Tactfully communicate and enforce company policies, procedures, and standards with sales team and customers.
  • Solve complex and critically time-sensitive problems with minimal supervision.
  • Independently manage necessary reports required for accurate order fulfillment.
  • Identify and appropriately escalate calls requiring Management level negotiation and persuasion.
  • Support mid-level projects that may not be associated with daily activities.
  • Make independent decisions on shipping, pricing, and allocations to maximize customer experience.
  • Participate in internal and external meetings and provide feedback.
  • Manage and resolve consumer inquiries related to products, D2C orders, and repairs through voice, live chat, email, and SMS channels.
  • The ability to consistently meet and exceed customer satisfaction goals and performance metrics.
  • Stay updated on product knowledge and industry trends to provide excellent customer service.
  • Execute user acceptance testing accurately and effectively to ensure processes and workflows function according to company standards.

  • Minimum 3+ years’ experience in the field of Customer Support.
  • Experience working with phone queues and case handling systems. (Salesforce experience preferred)
  • Excellent verbal and written communication skills.
  • Strong customer service soft skills, including empathy, patience, and active listening.
  • Ability to multi-task in a fast-paced team environment.
  • Elevated level of accuracy and attention to detail.
  • Excellent time management and prioritization skills.
  • Initiative-taker with a solid ability to manage tasks and customers.
  • Strong computer aptitude with Microsoft Office Products and prior SAP/ERP systems experience.
  • Displays strong initiative in assisting and following through on tasks.
  • Must be able to work outside of business hours when business needs require, including weekends.
Merritt Staffing logo

About Merritt Staffing

Sourced by ZipRecruiter

Merritt Staffing specializes in matching the right people with the right jobs at the right companies, through our personalized, hands-on approach to recruiting and staffing. If you are seeking employment, we work with you on an individual basis to learn about your career goals and needs. Our career counselors go the extra mile, providing help on everything from assisting you with your resume to interview preparation, including tutorials for skills you will need on the job. We work hard to help you find – and land – the position that is just right for you. If you are seeking employees, we work with your company to learn about your goals. Our experienced staffing consultants can help you define your staffing needs and provide unique insights into today’s labor market. We pride ourselves on our proactive strategy for recruiting and retaining high-quality candidates.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Stamford, CT, US

Year founded

1989

Social media

FacebookTwitter

View All Merritt Staffing Jobs