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Live Chat Representative Jobs in Texas (NOW HIRING)

Sage Surfaces

Customer Service Representative

Conroe, TX

$13.75 - $18.50/hr

We are hiring a full-time Customer Service Representative in Conroe, TX for a role where you'll be ... Familiarity with live chat and social media support channels * Bilingual speaking abilities Join ...

Windstar Cruises

Chat Lead

Houston, TX · On-site +1

... and live agent conversations. This role plays a central part in the contact center's technology ... Strong written communication skills with the ability to represent the Windstar brand voice across ...

Windstar Cruises

... and live agent conversations. This role plays a central part in the contact center's technology ... Strong written communication skills with the ability to represent the Windstar brand voice across ...

Windstar Cruises

Chat Lead

Houston, TX · On-site

... and live agent conversations. This role plays a central part in the contact center's technology ... Strong written communication skills with the ability to represent the Windstar brand voice across ...

Internal Career Site

Chat Lead

Dallas, TX · On-site +1

... and live agent conversations. This role plays a central part in the contact center's technology ... Strong written communication skills with the ability to represent the Windstar brand voice across ...

Internal Career Site

Chat Lead

Houston, TX · On-site +1

... and live agent conversations. This role plays a central part in the contact center's technology ... Strong written communication skills with the ability to represent the Windstar brand voice across ...

HappyFox

Sales Development Representative

Dallas, TX · On-site

HappyFox is looking for a Sales Development Representative who are interested in developing their ... We offer cloud based Helpdesk, Live Chat and Enterprise AI Chatbot solution. Employment Type ...

HappyFox

Sales Development Representative

Dallas, TX · On-site

HappyFox is looking for a Sales Development Representative who are interested in developing their ... We offer cloud based Helpdesk, Live Chat and Enterprise AI Chatbot solution. Employment Type ...

WorldVia

Customer Service Representative

Dallas, TX · On-site

$15.75 - $21.50/hr

... Service Representative (known as Member Success Specialist internally) to join us. In this role ... Respond promptly to member inquiries via phone, email, video calls, and live chat * Guide new ...

Solo Brands

Customer Service Specialist

Grapevine, TX · On-site

$15.75 - $20.75/hr

... Representative. You'll connect with customers across chat, email, phone, and social channels ... We will only consider candidates who currently live within a commutable distance to our offices in ...

Solo Stove

Customer Service Specialist

Grapevine, TX · On-site

$15.75 - $20.75/hr

... Representative. You'll connect with customers across chat, email, phone, and social channels ... We will only consider candidates who currently live within a commutable distance to our offices in ...

Hearst Health

Customer Experience Representative

Dallas, TX · On-site

$15 - $20.25/hr

Communicating with customers via phone, email, and live chat * Assisting customers with questions ... The Customer Experience Representative supports this mission by providing excellent customer ...

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All JobsLive Chat Representative JobsLive Chat Representative Jobs in Texas

Live Chat Representative information

See Texas salary details

$10

$19

$31

How much do live chat representative jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for live chat representative in Texas is $19.76, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $21.49 per hour, depending on experience, location, and employer.

What does a live chat representative do?

A Live Chat Representative is responsible for assisting customers through online chat platforms, providing real-time support and information about products or services. They handle customer inquiries, resolve issues, and ensure a positive customer experience by communicating clearly and efficiently. Live Chat Representatives often work for e-commerce companies, tech firms, or service providers, and must have strong communication and problem-solving skills. Their role is crucial in delivering quick assistance and building customer satisfaction.

What are the key skills and qualifications needed to thrive as a live chat representative, and why are they important?

To thrive as a Live Chat Representative, you need excellent written communication, fast typing skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is typically required. Strong problem-solving abilities, patience, and a customer-focused attitude are vital soft skills in this position. These skills ensure efficient resolution of customer inquiries, positive customer experiences, and effective multitasking in a digital environment.

What are some common challenges faced by live chat representatives, and how can they be addressed?

Live Chat Representatives often encounter challenges such as managing multiple conversations simultaneously, adapting to varied customer communication styles, and resolving issues efficiently without the benefit of face-to-face cues. To address these, representatives can utilize pre-approved response templates, maintain strong organizational skills, and continuously update their product knowledge. Regular training sessions and collaborating closely with team members can also help in sharing best practices and handling complex customer inquiries more effectively.

What is the difference between Live Chat Representative vs Customer Service Agent?

AspectLive Chat RepresentativeCustomer Service Agent
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline, remote or call centerCall centers, retail, or online support
Industry UsageCustomer support via live chat platformsCustomer support across various channels
Common Search IntentComparison with other online support rolesGeneral customer service roles

While both roles involve assisting customers, a Live Chat Representative specializes in providing support through online chat platforms, often working remotely. A Customer Service Agent may handle multiple channels like phone, email, or chat, and may work in various environments. The Live Chat Representative focuses on real-time online communication, making it ideal for digital-first companies.

What are popular job titles related to Live Chat Representative jobs in Texas?

For Live Chat Representative jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Live Chat Representative jobs in Texas look for?

The top searched job categories for Live Chat Representative jobs in Texas are:

What cities in Texas are hiring for Live Chat Representative jobs?

Cities in Texas with the most Live Chat Representative job openings:

Live Chat Representative jobs near you
Infographic showing various Live Chat Representative job openings in Texas as of August 2026, with employment types broken down into 84% Full Time, 12% Part Time, 3% Contract, and 1% Nights. Highlights an 64% Physical, 1% Hybrid, and 35% Remote job distribution, with an average salary of $41,098 per year, or $19.8 per hour.

Customer Service Representative

Sage Surfaces

Conroe, TX

$13.75 - $18.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago

Job description

We are hiring a full-time Customer Service Representative in Conroe, TX for a role where you'll be the voice our customers rely on. Along with a competitive salary (commensurate with experience), you'll enjoy excellent benefits including health, dental, and vision insurance, paid time off and holidays, a retirement savings plan with company match, and opportunities for professional development. If you're ready for an office role where your contributions matter every single day, we want to hear from you.


WHAT YOUR DAY IS LIKE

This is a full-time position. To best serve our customers, you'll need to be flexible and available to work standard hours, with occasional evenings and weekends as needed.

As a Customer Service Representative, you will step into the role of a trusted problem-solver and guide for our customers. From answering phone calls, emails, live chats, and social media messages to resolving issues quickly and professionally, you'll be the person customers turn to for help. You'll keep records of every interaction in our CRM system, ensuring no detail is missed. Your strong knowledge of our products and services will give you the confidence to provide accurate answers, while your empathy and patience will ensure every customer feels heard and valued. Collaboration with other departments will be part of your day as you work together to meet customer needs and improve overall service. You'll also play a role in gathering feedback and continuously sharpening your skills through training and development opportunities.


WHAT'S NEEDED FROM A CUSTOMER SERVICE REPRESENTATIVE?

  • High school diploma or equivalent
  • 1+ years of customer service or support experience
  • Excellent verbal and written communication skills
  • Strong problem-solving abilities
  • Proficiency with CRM software and Microsoft Office Suite
  • Ability to multitask and manage time effectively
  • Empathy and patience when working with customers
  • Willingness to work flexible hours, including evenings and weekends when needed

Preferred:

  • Associate degree or higher
  • Experience with helpdesk or customer support platforms
  • Familiarity with live chat and social media support channels
  • Bilingual speaking abilities

Join our office team today! Apply with our quick, easy initial application.

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