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Live Chat Operator Jobs in Seattle, WA (NOW HIRING)

Ophthalmic Technician

Seattle, WA · On-site

$21.25 - $28.75/hr

Obtain and maintain necessary certifications for operating equipment onboard the mobile eye clinic ... And if you do too, we should chat. We're an open and inclusive team where each member brings a ...

Ophthalmic Technician

Seattle, WA · On-site

$21.25 - $28.75/hr

Obtain and maintain necessary certifications for operating equipment onboard the mobile eye clinic ... And if you do too, we should chat. We're an open and inclusive team where each member brings a ...

Ophthalmic Technician

Seattle, WA · On-site

$21.25 - $28.75/hr

Obtain and maintain necessary certifications for operating equipment onboard the mobile eye clinic ... And if you do too, we should chat. We're an open and inclusive team where each member brings a ...

Ophthalmic Technician

Seattle, WA · On-site

$21.25 - $28.75/hr

Obtain and maintain necessary certifications for operating equipment onboard the mobile eye clinic ... And if you do too, we should chat. We're an open and inclusive team where each member brings a ...

Showing results 21-26

Live Chat Operator information

See Seattle, WA salary details

$16

$31

$50

How much do live chat operator jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for live chat operator in Seattle, WA is $31.58, according to ZipRecruiter salary data. Most workers in this role earn between $27.36 and $32.02 per hour, depending on experience, location, and employer.

What is a live chat operator?

Live chat operators are customer service professionals who assist customers in real-time through online chat platforms. They handle inquiries, resolve complaints, provide product or service information, and guide users through processes on a website. Their main goal is to ensure customer satisfaction by delivering prompt, helpful, and friendly support. Live chat operators often work for e-commerce sites, tech companies, and service providers, helping to boost sales and improve the customer experience.

What does a live chat operator do?

As a live chat operator, your job is to assist other people using an online chat system. In this role, you may manage the communication process to understand what people are contacting you about, help isolate and resolve problems, and respond to any inquiry about products or services. Live chat operators often work in a customer service role, but this can vary by company. Depending on the industry, you may also provide medical advice, counseling, research services, or various other types of help. You can do jobs that focus exclusively on live chat from a call center, an office, or from home.

What are the key skills and qualifications needed to thrive as a live chat operator, and why are they important?

To thrive as a Live Chat Operator, you need excellent written communication skills, fast and accurate typing, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools is typically required. Outstanding soft skills include patience, problem-solving, and the ability to multitask under pressure. These skills are essential for providing timely, effective support and ensuring customer satisfaction in a digital environment.

What are some typical challenges a live chat operator might face during a shift?

Live Chat Operators often handle multiple conversations simultaneously, which can be challenging when balancing speed and accuracy. They may encounter difficult or frustrated customers, requiring patience and strong conflict resolution skills. Additionally, operators must quickly navigate internal resources and collaborate with other team members or departments to resolve complex issues efficiently. Staying updated with product knowledge and company policies is also essential for providing accurate information.

What is the difference between Live Chat Operator vs Customer Service Representative?

AspectLive Chat OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or higher; communication skills
Work EnvironmentOnline, remote or call center settingsCall centers, retail stores, or office settings
Industry UsageOnline businesses, e-commerce, tech supportRetail, telecom, banking, and various service sectors
Common TasksResponding to live chat inquiries, troubleshootingHandling calls, emails, in-person support, resolving issues

While both roles involve assisting customers, Live Chat Operators primarily communicate via online chat platforms, focusing on quick, written responses. Customer Service Representatives may handle multiple communication channels, including calls and emails, often in more diverse environments. The roles overlap in customer support skills but differ in communication methods and work settings.

What are the most commonly searched types of Live Chat Operator jobs in Seattle, WA?

The most popular types of Live Chat Operator jobs in Seattle, WA are:

What are popular job titles related to Live Chat Operator jobs in Seattle, WA?

For Live Chat Operator jobs in Seattle, WA, the most frequently searched job titles are:

What job categories do people searching Live Chat Operator jobs in Seattle, WA look for?

The top searched job categories for Live Chat Operator jobs in Seattle, WA are:

Infographic showing various Live Chat Operator job openings in Seattle, WA as of August 2026, with employment types broken down into 84% Full Time, and 16% Part Time. Highlights an 82% In-person, 6% Hybrid, and 12% Remote job distribution, with an average salary of $65,688 per year, or $31.6 per hour.

Remote Licensed Mental Health Counselor at Zen Mind

Zen Mind and Behavioral Therapy Solutions

Edmonds, WA • On-site

$100K - $105K/yr

Full-time

Posted 18 days ago


Job description

Position Overview

Zen Mind and Behavioral Therapy Solutions is seeking a compassionate and dedicated Licensed Mental Health Therapist (LMFT, LMHC, LICSW) to join our expanding virtual practice. This full-time, remote position offers the opportunity to provide critical mental health support to clients while enjoying the flexibility of setting your own schedule. With a competitive annual salary range of $100,000 to $105,000, our therapists play a pivotal role in improving the emotional wellbeing of our community.

About the Organization

Zen Mind and Behavioral Therapy Solutions is a leading provider of mental health services, specializing in telehealth therapy solutions. Our mission is to foster accessible mental health support for individuals who may not have utilized traditional in-person counseling due to various barriers. We firmly believe in the power of virtual therapy to reach diverse populations, and we are committed to connecting licensed therapists with clients in need of compassionate care. Operating from a community health clinic in Edmonds, Washington, we prioritize the emotional welfare of our clients while supporting our therapists with a robust operational framework.

Work Environment

This position is designed for telehealth professionals who wish to work from the comfort of their home while serving clients throughout Washington. Our virtual network offers a supportive and technologically advanced platform that facilitates live video or text sessions, allowing you to engage effectively with your clients. Our top-quality counselor dashboard simplifies your work process, enabling you to focus on client care with minimal administrative burdens.

Key Responsibilities
  • Conduct one-on-one virtual counseling sessions via video chat, ensuring a safe and confidential environment for clients to explore their thoughts and feelings.
  • Utilize evidence-based therapeutic practices to guide clients in self-exploration, goal setting, and emotional regulation.
  • Monitor client progress and adjust treatment plans as necessary, facilitating ongoing dialogue about therapeutic goals.
  • Implement healthy coping strategies and interventions tailored to the specific needs of each client, focusing on prevention of maladaptive behaviors.
  • Document session notes and treatment plans accurately in compliance with organizational policies and telehealth regulations.
  • Collaborate with other healthcare professionals when necessary to provide comprehensive client care.
Patient Population / Client Focus

Your clients will primarily include adults seeking support for mood disorders and other emotional challenges. We prioritize pairing therapists with clients who align with their specialty areas, ensuring that each therapist works with individuals who resonate with their skills and experiences. All clients are carefully screened to ensure they are stable and appropriate for telehealth services, minimizing the likelihood of high acuity cases and maximizing the potential for positive therapeutic outcomes.

Qualifications
  • A Master’s or Doctoral degree in Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology from an accredited institution.
  • Current and valid licensure as an LICSW, LMHC, or LMFT in the state of Washington.
  • Demonstrated understanding of psychological disorders, specifically mood disorders, and experience implementing therapeutic techniques to manage them.
  • Strong communication and interpersonal skills, with a focus on building rapport with clients in a virtual setting.
Preferred Experience
  • A minimum of 2 years post-licensure experience in a clinical setting, particularly with mood disorders.
  • Proficiency in evidence-based treatment modalities, such as Cognitive Behavioral Therapy (CBT) and Dialectical Behavior Therapy (DBT), is highly desirable.
  • Experience collaborating with interdisciplinary teams, including psychiatrists and medical professionals.
  • A proven track record of successful treatment outcomes with diverse populations.
Compensation and Benefits

Along with an annual salary in the range of $100,000 to $105,000, we offer potential for bonuses based on client engagement and outcomes. Zen Mind provides a supportive environment where you can focus on your clinical practice without the burden of client acquisition, thanks to our dedicated referral system and administrative support. We also offer continuing education opportunities to promote ongoing professional development.

Career Growth Opportunities

At Zen Mind, we believe in fostering personal and professional growth. Our team members are encouraged to pursue additional certifications and specialty training in order to expand their skills. As the field of telehealth continues to grow, successful candidates will have the opportunity to take on additional leadership roles within our organization or contribute to the development of future programs and services.

Why Join Our Team

Becoming a part of our diverse and dynamic team offers several advantages. You will enjoy flexibility in your work schedule, allowing you to maintain a healthy work-life balance while contributing meaningfully to the mental health community. Our streamlined onboarding process helps new associates get started quickly, often within as short as one day, so that you can begin making an impact in clients’ lives almost immediately. At Zen Mind, you are not only a therapist; you are an integral part of a mission-driven team that strives to make mental health services accessible and effective for all.

Application Information

If you are ready to make a difference in the lives of individuals seeking support and have the required qualifications, we encourage you to apply. Please submit your resume and a cover letter detailing your clinical experience and your vision for telehealth therapy. We look forward to welcoming you to our team!