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Live Chat From Home Jobs in Oak Ridge, TN (NOW HIRING)

Online Sales Concierge

Knoxville, TN · On-site

$14.75 - $19/hr

It is engaged in the construction and sale of high quality homes designed principally for the ... Ensure a positive experience to all potential customers whether online, live chat or by phone

Online Sales Concierge

Knoxville, TN · On-site

$14.75 - $19/hr

It is engaged in the construction and sale of high quality homes designed principally for the ... Ensure a positive experience to all potential customers whether online, live chat or by phone

Online Sales Concierge

Knoxville, TN · On-site

$14.75 - $19/hr

It is engaged in the construction and sale of high quality homes designed principally for the ... Ensure a positive experience to all potential customers whether online, live chat or by phone

Be Seen First

Full-time hours through the busiest, most rewarding season of the year -- and you're home for ... live chat, email, and SMS. You'll help customers track orders, solve issues, and feel the same ...

New

Be Seen First

Full-time hours through the busiest, most rewarding season of the year -- and you're still home for ... live chat, email, and SMS. You'll help customers track orders, work through issues, and feel the ...

New

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Live Chat From Home information

What is a live chat from home job?

A live chat from home customer service agent works online to help customers with their questions and troubleshooting inquiries. Your responsibilities in this virtual job are to help callers with their IT issues, answer questions about your employer’s products or services, help customers troubleshoot their device or their service, and aid clients with their bills or accounts. Other duties may include facilitating returns, taking orders, and answering customer complaints. Your work takes place in a chat window where you provide customer service in real-time via typing to the people who contact you for assistance. You may be able to do this work on your phone, but most employers expect you to have a computer. When you can’t answer a question, you call a supervisor that can.

What are the key skills and qualifications needed to thrive as a live chat from home agent, and why are they important?

To thrive as a Live Chat From Home agent, you need strong written communication skills, fast and accurate typing, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems is typically required. Excellent problem-solving abilities, patience, and professionalism help you stand out in handling diverse customer inquiries remotely. These skills ensure efficient, high-quality support and positive customer experiences in a virtual environment.

What are some common challenges faced by remote live chat agents and how can they be addressed?

Remote live chat agents often face challenges such as managing multiple conversations at once, maintaining consistent response quality, and staying engaged without in-person supervision. To address these, it's important to develop strong multitasking and time management skills, follow standardized scripts or guidelines, and participate in regular team check-ins or training sessions. Staying connected with your team through chat tools and seeking feedback can also help improve performance and job satisfaction.

What is the difference between Live Chat From Home vs Customer Service Representative?

AspectLive Chat From HomeCustomer Service Representative
Work EnvironmentRemote, home-basedOffice or remote depending on employer
Required SkillsCommunication, typing, problem-solvingCommunication, problem-solving, product knowledge
CertificationsNone typically required, but customer service experience helpsCustomer service experience often preferred
Industry UsageOnline retail, tech support, service industriesRetail, telecom, finance, and more

Live Chat From Home and Customer Service Representative roles share similar skills and industry usage, but Live Chat From Home is specifically focused on online, remote communication via chat platforms. Customer Service Representatives may work in various settings, including in-person or remote, and often handle multiple communication channels.

What are the most commonly searched types of Live Chat jobs in Oak Ridge, TN?

The most popular types of Live Chat jobs in Oak Ridge, TN are:

What job categories do people searching Live Chat From Home jobs in Oak Ridge, TN look for?

The top searched job categories for Live Chat From Home jobs in Oak Ridge, TN are:

What cities near Oak Ridge, TN are hiring for Live Chat From Home jobs?

Cities near Oak Ridge, TN with the most Live Chat From Home job openings:

Infographic showing various Live Chat From Home job openings in Oak Ridge, TN as of August 2026, with employment types broken down into 69% Full Time, 18% Part Time, 8% Temporary, and 5% Contract. Highlights an 71% In-person, 12% Hybrid, and 17% Remote job distribution.

Work from Home Sales: Hiring Immediately

The Semler Agency

Knoxville, TN • On-site, Remote

Full-time

Posted 29 days ago


Job description

Are you looking to:
  • Set your own hours?
  • Work from home?
  • Have the ability to make uncapped income?
  • Have positive and motivating mentors?
  • Make an impact in people's lives?

As a Work-from-Home Sales Consultant, you will be responsible for assisting customers in selecting appropriate insurance coverage tailored to their needs. Your primary focus will be on building strong customer relationships, providing expert advice, and ensuring customer satisfaction.
Responsibilities:
  • Communicate with customers via phone, email, or online chat to understand their insurance needs and provide suitable recommendations.
  • Educate customers on various insurance products, coverage options, and policy terms.
  • Collaborate with the underwriting team to evaluate and assess risk factors for policy approvals.
  • Maintain accurate customer records and update insurance policies as necessary.
  • Keep up-to-date with industry trends and insurance regulations to provide accurate and relevant information to customers.
  • Attend weekly training calls to increase product knowledge and improve sales skills.

Requirements:
  • Strong knowledge of insurance products, coverage options, and policy terms.
  • Excellent communication and interpersonal skills, with a customer-centric approach.
  • Ability to work independently and manage time effectively in a remote work environment.
  • Proficiency in using insurance software and customer relationship management (CRM) systems.
  • Relevant Life and Health insurance license or the willingness to obtain one.
After applying, be on the lookout for a text from Terra.
NOTE: No agent's success, earnings, or production results should be viewed as typical, average or expected. Not all agents achieve the same or similar results, and no particular results are guaranteed. Your level of success will be determined by several factors, including the amount of work you put in, your ability to successfully follow and implement our training and sales system and engage with our lead system, and the Insurance needs of the customers in the geographic areas in which you choose to work.