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Live Chat Assistant Jobs in Nevada (NOW HIRING)

Nellis Auction

Customer Service Representative

Las Vegas, NV · On-site

$15.50 - $21/hr

Most of your day is spent in Freshdesk, our ticketing and live-chat platform, working a high-volume ... Maintain the AI customer service assistant's knowledge base, correcting it when policies change or ...

GREATER NEVADA CREDIT UNION

DIGITAL SERVICE REPRESENTATIVE

Reno, NV · On-site

$18.27 - $25.96/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

... assist in achieving Greater Nevada Goals. What You'll Be Doing * Serve members in a professional ... live chat, secure messaging, text, GNCU.org, and fax. * Maintain knowledge of all Greater Nevada ...

GREATER NEVADA

DIGITAL SERVICE REPRESENTATIVE

Reno, NV · On-site

$18.27 - $25.96/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

... assist in achieving Greater Nevada Goals. What You'll Be Doing * Serve members in a professional ... live chat, secure messaging, text, GNCU.org, and fax. * Maintain knowledge of all Greater Nevada ...

Mishimoto

Customer Experience Specialist

Sparks, NV · On-site

$18.25 - $22.75/hr

... for them. * Assist Order Entry with website order verification. Protecting consumers and the ... Most of the day you'll have a phone call coming in, a live chat support session, and three to four ...

PSI Services LLC

Exam Proctor

Henderson, NV

$21/hr

Daily, weekly and monthly queue performance reporting. * Assist in responding to Customer Service calls and live chat as needed. * Work and communicate effectively with various levels of management.

PSI Services LLC

Exam Proctor

Henderson, NV · On-site

$21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Daily, weekly and monthly queue performance reporting. * Assist in responding to Customer Service calls and live chat as needed. * Work and communicate effectively with various levels of management.

Imh

Premium Billing Specialist

Las Vegas, NV · On-site +1

$22.39 - $34.06/hr

... and live chat. * Coordinates with employer group representatives to reconcile basic account ... protocols. * Assist members and agents in navigating enrollment platforms and accessing ...

David's Bridal, LLC.

Retail Supervisor

Reno, NV · On-site

$15.20 - $19.14/hr

  • Vision

  • Retirement

As a member of the management team, you will assist in building and retaining a high performing ... Communicates daily sales goals to all team members and drives action through Chat Ins/Chat Outs.

GREATER NEVADA

MEMBER RESOURCE CENTER REPRESENTATIVE

Reno, NV · On-site

$17.07 - $23.56/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

At Greater Nevada, our passion is helping more people Live Greater, including our members ... Enjoy working with the public over the phone and through video chat * Effective verbal ...

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Showing results 1-20

All JobsLive Chat JobsLive Chat Assistant JobsLive Chat Assistant Jobs in Nevada

Live Chat Assistant information

What challenges do live chat assistants face when managing multiple conversations?

Live Chat Assistants often juggle several conversations at once, which can be challenging when trying to provide timely and personalized responses to each customer. Maintaining accuracy and empathy while switching between chats requires strong multitasking and organizational skills. It's important to stay calm under pressure, use available support tools effectively, and prioritize issues based on urgency to ensure customer satisfaction and avoid errors.

What skills and qualifications are needed to be a live chat assistant?

To thrive as a Live Chat Assistant, strong written communication, problem-solving abilities, and customer service experience are essential, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools like Zendesk or LiveChat is typically required. Outstanding multitasking, active listening, and patience help individuals excel in addressing customer inquiries efficiently and empathetically. These skills ensure timely, accurate responses and positive customer experiences, which are crucial for maintaining brand reputation and satisfaction.

What is the difference between Live Chat Assistant vs Customer Service Representative?

AspectLive Chat AssistantCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often requires customer service or communication training
Work EnvironmentOnline, remote, or in-office chat platformsIn-office or remote call centers, retail stores, or offices
Industry UsageCustomer support, e-commerce, tech companiesRetail, telecom, banking, and various service industries
Common Search/ComparisonOften compared for online support rolesMore general customer service roles

Live Chat Assistants primarily handle online customer inquiries via chat platforms, focusing on quick, written communication. Customer Service Representatives may handle calls, emails, or in-person interactions, often requiring broader communication skills. While both roles support customer needs, Live Chat Assistants specialize in digital, real-time chat support, making them ideal for online businesses.

What is a live chat assistant?

Live Chat Assistants are professionals who provide real-time customer support through online chat platforms. They assist customers by answering questions, resolving issues, and offering information about products or services. Live Chat Assistants typically work for companies in various industries, helping to improve customer satisfaction and streamline communication. Their role often requires strong written communication skills, multitasking abilities, and familiarity with customer service software.
What are the most commonly searched types of Live Chat jobs in Nevada? The most popular types of Live Chat jobs in Nevada are:
What are popular job titles related to Live Chat Assistant jobs in Nevada? For Live Chat Assistant jobs in Nevada, the most frequently searched job titles are:
What job categories do people searching Live Chat Assistant jobs in Nevada look for? The top searched job categories for Live Chat Assistant jobs in Nevada are:
What cities in Nevada are hiring for Live Chat Assistant jobs? Cities in Nevada with the most Live Chat Assistant job openings:
Live Chat Assistant jobs near you
Infographic showing various Live Chat Assistant job openings in Nevada as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 28% Part Time, and 3% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Virtual Design - Chat Consultant

Williams-Sonoma

Las Vegas, NV • On-site, Remote

$19/hr

Full-time

Re-posted 13 days ago

Williams-Sonoma rating

6.6

Company rating: 6.6 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

Job description

Virtual Design Chat Consultant - Las Vegas, NV
Now accepting applications until July 30th 2026
Why you and why us?
Are you interested in assisting our customers on a new online platform? Do you have excellent multi-tasking skills and are comfortable handling multiple customers at once? Does the idea of utilizing your design expertise to help our customers create their dream homes excite you? Then being a Chat Response associate on our Design Team may be the perfect fit for you! In this fast-paced position, the Online Chat Representative will monitor a web-based chat console and respond to chat requests via instant messaging from consumers shopping on various clients' websites. These are customers who are in the shopping process for major purchases such as furniture. You will specifically focus on chats to support the Design team by assisting our customers with creating their dream space and closing the deal on their design purchases.
What Benefits do you offer?
  • 40% Discount on most merchandise!
  • Fun contests / rewards and recognition programs
  • Paid Training from the comfort of your home
  • Internal promotional opportunities. Based on position requirements and tenure, this can occur within the first 60 days if interested
  • Pay = $19.00/hr *compensation may differ due to individual state wage requirements*

Essential Functions: The nuts and bolts
  • Troubleshoot, answer text chats and respond within 5 seconds to live chat requests
  • Multi-task by handling 2 to 5 chats at once, and seeking multiple pieces of information while maintaining fluid conversations
  • Work closely with other departments to resolve issues including but not limited to service calls for all brands
  • Assist with developing written customer responses
  • Promptly identify, research, and resolve visitor requests using the Internet, OMS, and CCUI
  • Project a professional company image through text chat interaction
  • Provide visitors with product or service information
  • Promote Williams-Sonoma, Inc products and/or services in a positive way
  • Categorize and assign chat sessions appropriately
  • Perform other duties assigned

Qualifications: What you need to apply
  • 3+ months Design experience Required
  • High School Diploma or GED
  • Attention to detail with a superior customer service attitude
  • Maintain confidentiality and professionalism at all times
  • Strong professional written communication skills with the ability to multi-task and correctly interpret customer requests
  • Strong written communication skills are required
  • Enjoy working independently with excellent problem-solving and decision-making skills
  • Good self-management and motivation
  • Strong interpersonal skills
  • Computer Savvy / Internet Research ability
  • Must be experienced with instant messaging
  • Ability to navigate websites and multiple systems while maintaining multiple written conversations
  • Computer literate with the ability to type minimum 35 wpm
  • Practice active listening skills
  • MUST be confident to communicate in English (written and verbal)

Important Facts: MUST HAVE THESE FOR CONSIDERATION
  • Ability to complete mandatory paid training for 4 weeks - 100% attendance is required
  • Confirm that you have the equipment requirements listed below. This will be asked throughout the interview process and could affect employment status if not met
  • On site opportunity requires you to be on premise 5 days / week

What Williams-Sonoma employees say

Pay

Benefits

Hours and flexibility

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