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Disney Plus Chat Support Jobs in Nevada (NOW HIRING)

Vay

Head of Customer Support

Las Vegas, NV

$16.25 - $20.75/hr

Ensure timely, empathetic handling of all inbound support requests (phone, chat, email, social ... Exposure to claims, compliance, or high-stakes customer scenarios is a strong plus. * Experience ...

Lids

6076 - Store Manager

Reno, NV · On-site

$21.75 - $23.75/hr

... support and reinforce career and personal growth. * Collaborate across store channels and/or districts using company Discussion Boards or district and regional chat platforms. Customer Experience

Lids

6840 - Store Manager

Las Vegas, NV · On-site

$25 - $28/hr

... support and reinforce career and personal growth. * Collaborate across store channels and/or districts using company Discussion Boards or district and regional chat platforms. Customer Experience

CPJ Recruitment

Customer Care Coordinator

Las Vegas, NV · On-site

$17.25 - $22.50/hr

Provide support via email, chat, and phone * Assist with updates, changes and general client ... Customer service experience is a plus * Organized and dependable * Comfortable working remotely and ...

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Disney Plus Chat Support information

What is a Disney Plus Chat Support?

A Disney Plus Chat Support job involves assisting customers with inquiries, troubleshooting technical issues, and resolving account or subscription-related concerns via online chat. Support agents help users navigate the platform, manage billing, and address streaming problems efficiently. This role requires strong communication skills, problem-solving abilities, and familiarity with Disney Plus services.

What does a Disney Plus Chat Support do?

A typical day in Disney Plus Chat Support involves handling multiple customer inquiries through live chat, troubleshooting streaming or account issues, and guiding users through step-by-step solutions. Team members are expected to manage several conversations at once while maintaining a friendly and professional demeanor. You’ll regularly collaborate with technical experts and supervisors for escalated issues, and rely on detailed internal resources to provide accurate information. The environment is highly dynamic, requiring strong multitasking skills and a focus on delivering an excellent customer experience.

What are the key skills and qualifications needed to thrive in Disney Plus Chat Support?

To thrive as a Disney Plus Chat Support representative, strong customer service skills, effective written communication, and problem-solving abilities are essential, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and knowledge base systems is typically required. Patience, adaptability, and a positive attitude help individuals excel when assisting users and navigating challenging situations. These skills ensure efficient resolution of customer inquiries, enhance satisfaction, and contribute to a positive brand experience.

How do you become a Disney Plus Chat Support agent?

To become a Disney Plus Chat Support agent, candidates typically need customer service experience, strong communication skills, and familiarity with chat support tools. Applying through the company's careers website or job boards and completing the required interviews and training are standard steps in the hiring process.

What are the most commonly searched types of Disney Plus Chat Support jobs in Nevada?

The most popular types of Disney Plus Chat Support jobs in Nevada are:

What are popular job titles related to Disney Plus Chat Support jobs in Nevada?

For Disney Plus Chat Support jobs in Nevada, the most frequently searched job titles are:

What job categories do people searching Disney Plus Chat Support jobs in Nevada look for?

The top searched job categories for Disney Plus Chat Support jobs in Nevada are:

Disney Plus Chat Support jobs near you
Infographic showing various Disney Plus Chat Support job openings in Nevada as of August 2026, with employment types broken down into 98% Full Time, and 2% Contract. Highlights an 88% In-person, 6% Hybrid, and 6% Remote job distribution.

IT Support Specialist

Las Vegas, NV • On-site

Scorpion Enterprises, LLC
See more jobs at Scorpion Enterprises, LLCexternal

Full-time

Medical, Dental, Vision, PTO

Posted 22 days ago

Job description

About Us
Scorpion is the leading provider of technology and services helping local businesses thrive. We do this by helping customers understand local market dynamics, make the most of their marketing, and deliver experiences their customers will love. We offer tools to know what's going on with marketing, competitors, and customers. We offer a unique blend of AI support and teams of real human people with local expertise committed to customer success. At Scorpion, we are ready to do whatever it takes to help our clients reach their goals. Our technology and personalized tools bring everything together to help local businesses easily understand their unique business, market, and customer needs. We put SEO, Reviews, Advertising, Email Marketing, Chat and Messaging, Social Media, Website, Lead Management, Appointment Scheduling, and more to work for local businesses. We're a technology-led service with a human touch.
About the Role
As an IT Support Specialist, you will help oversee computer systems for Scorpion and offer support to all Scorpion users. You will provide internal assistance, working directly with employees who use the computer systems and ensure each team member is set up for success in their workstations.
In order to be successful in this role, you will need to be technologically savvy and enjoy assisting others. Strong customer service and communication skills, both written and verbal, are required to support users and keep the business running, all while delivering "next level" customer service.
What Your Success Will Look Like
  • Triage more complicated tickets and assign to Senior team members
  • Identify, investigate, and resolve users' problems with computer software and hardware.
  • Field support calls, chat, email, and/or other communication from users with inquiries regarding software programming, connectivity, printing, and workstation hardware along with troubleshooting audio conferencing systems.
  • Consult with users to determine steps and procedures taken to identify and resolve the problem
  • Apply knowledge of computer software, hardware, and procedures to solve problems
  • Guide users through diagnostic and troubleshooting processes, which may include use of diagnostic tools and software and/or following verbal instructions
  • Collaborate with other team members to research and resolve problems
  • Arrange service by software or hardware vendors to repair or replace defective products
  • Maintain knowledge of technology innovations and trends
  • Maintain hardware inventory to ensure each location has available stock
  • Ensure computers are built for new hires and swaps in a timely manner
  • Provide Quality Control on new user accounts and laptop setups
  • Provide testing to OS and Application patches
  • Create and update documentation as needed.
  • Duties as assigned by IT Manager
Who You Are And What You Bring
  • Education
    • Associate's or Bachelor's degree in Information Technology, Computer Science, Information Systems, Cybersecurity, or a related field preferred, or an equivalent combination of education, technical training, certifications, and relevant work experience.
    • Industry certifications such as CompTIA A+, Network+, Security+, Google IT Support Professional Certificate, or Microsoft Certified credentials are a plus.
    • Demonstrated commitment to continuous learning and staying current with emerging technologies and IT best practices.
  • Experience
    • Approximately 1 year of experience in a help desk, technical support, IT support, or similar customer-facing technology role.
    • Experience supporting Windows and/or macOS environments is a plus.
  • Technical Skills
    • Familiarity with Windows 10/11 and macOS.
    • Working knowledge of Microsoft Active Directory.
    • Proficiency with Microsoft 365 applications, including Outlook, Word, Excel, and Teams.
    • Familiarity with mobile operating systems, including iOS and Android.
    • Basic knowledge of audio/visual and conference room technology.
    • Ability to troubleshoot common hardware and software issues.
    • Ability to explain technical concepts clearly to both technical and non-technical users.
    • Ability to quickly learn and adapt to new hardware, software, and IT systems.
Our Scorpion Values
  • Winning Mindset: When our clients win, we win.
  • Genuine Care: We only succeed when we are truly invested in our clients and each other.
  • Unmatched Results: We deliver more than expected-and then some-driving the best results and impacting lives.
  • Constant Improvement: We believe there is always a better way. We learn we ask "What if?" we build and then do it again.
  • Unbeatable Teamwork: We come from different backgrounds but have the same vision. We only get there by doing it together, as a team.
Compensation
We acknowledge that states have passed legislation promoting pay transparency. As a national employer, Scorpion has made the decision to post our expected pay rate or pay range (as applicable) in all our job postings, regardless of geographic location.
  • The base salary range is $55,000 (entry-level) - $60,000 (highly experienced), exclusive of fringe benefits. If you are hired at Scorpion, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. Additionally, we believe in the importance of pay equity and consider the internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the total salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth. The compensation package may also include incentive compensation opportunities in the form of discretionary bonuses or commissions.
  • The compensation package may also include incentive compensation opportunities in the form of discretionary bonuses or commissions.

Our Benefits
We invest in our employees by offering them diverse benefits from best-in-class carriers. These benefits provide enough choice and flexibility to keep our employees and their families healthy and happy-today and tomorrow.
  • 100% employer-paid medical, dental, and vision insurance
  • Flexible paid time off, so you can rest, relax, and recharge away from work
  • Paid parental leave
  • Paid cell phone and service
  • Remote office allowance
  • Professional development and development courses
  • Regular manager check-ins to drive performance and career growth through Lattice
Work Location & Flexibility
Scorpion supports a range of work arrangements, including in-office, hybrid, and remote roles. For positions designated as remote, employees who live within commuting distance of a Scorpion office may be asked to work from the office based on team needs, collaboration opportunities, or business priorities. Specific expectations will be discussed during the interview process.
Equal Opportunity Employer
Scorpion is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, or physical or mental disability. We believe in creating a dynamic work environment that values diversity and inclusion.
[Reasonable Accommodations]
Applicant Privacy
When you click "Submit Application", this will send any information you add below to Scorpion. Before you do this, we think it's a good idea to read through our Privacy Policy. California residents should read our California Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.
E-Verify
Scorpion participates in the E-Verify program to confirm employment authorization of all newly hired employees. The E-Verify process is completed during new hire onboarding and completion of the Form I-9, Employment Eligibility Verification, at the start of employment. E-Verify is not used as a tool to pre-screen candidates. For more information on E-Verify, please visit www.uscis.gov.

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