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Litigation Services Manager Jobs in Indiana (NOW HIRING)

... service within a sophisticated practice and who are seeking to assume a significant role in all ... management in all types of employment-related legal matters. Best Law Firms ® has named Ogletree ...

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Litigation Services Manager information

See Indiana salary details

$69.5K

$103.4K

$129.4K

How much do litigation services manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for litigation services manager in Indiana is $103,422.00, according to ZipRecruiter salary data. Most workers in this role earn between $92,300.00 and $117,000.00 per year, depending on experience, location, and employer.

What is a litigation services manager?

Litigation Services Managers are professionals who oversee and coordinate the support and administrative functions required for legal cases, particularly those that go to trial. They manage teams that handle document review, evidence organization, discovery processes, and trial preparation. Their role often includes liaising between attorneys, clients, and third-party vendors to ensure all aspects of litigation run smoothly and efficiently. They may also implement technology solutions and manage budgets for litigation support services.

What are the key skills and qualifications needed to thrive as a litigation services manager?

To thrive as a Litigation Services Manager, you need in-depth knowledge of legal procedures, case management, and typically a degree in law or a related field. Familiarity with litigation support software, electronic discovery (eDiscovery) tools, and document management systems is essential. Strong leadership, organizational, and communication skills distinguish top performers in this role. These skills and qualities are crucial for efficiently managing complex legal processes, ensuring compliance, and supporting successful case outcomes.

What are some common challenges faced by a litigation services manager and how can they be addressed?

Litigation Services Managers often face challenges such as managing tight deadlines, balancing complex caseloads, and ensuring effective communication among legal teams. To address these, it's crucial to implement robust project management systems, regularly update team members, and establish clear protocols for document review and case preparation. Building strong relationships with attorneys, paralegals, and clients also helps anticipate potential issues and streamline processes, ensuring cases progress smoothly and efficiently.

What is the difference between Litigation Services Manager vs Litigation Support Specialist?

AspectLitigation Services ManagerLitigation Support Specialist
CredentialsBachelor's degree; often certifications in legal or project managementAssociate's or Bachelor's degree; technical certifications may be preferred
Work EnvironmentOversees teams, manages projects, liaises with legal teamsProvides technical support, manages electronic discovery, assists attorneys
Industry UsageLegal firms, corporate legal departments, litigation support companiesLegal firms, e-discovery providers, law departments
Search/Comparison IntentUnderstanding managerial roles in litigation supportTechnical support roles in litigation processes

The Litigation Services Manager typically oversees litigation support teams, manages projects, and liaises with legal professionals, requiring leadership skills and project management experience. In contrast, the Litigation Support Specialist focuses on providing technical support, managing electronic discovery, and assisting attorneys with litigation technology. Both roles are essential in legal environments but differ mainly in responsibility level and focus area.

Litigation Specialist

Indianapolis, IN • On-site

First Chicago Insurance
Insurance Services • 51 - 200 employees

Full-time

Medical, Dental, Retirement, PTO

Re-posted 19 days ago


Key responsibilities

  • Handle litigation claims in accordance with established office procedures.

  • Conduct investigations by securing statements and obtaining necessary documents such as police reports, medical specials, photographs, and appraisals.

  • Maintain claim files, document all activity, and prepare claim evaluations for settlement and reserve establishment.


First Chicago Insurance rating

5.7

Company rating: 5.7 out of 10

Based on 7 frontline employees who took The Breakroom Quiz


Job description

At First Chicago Insurance Company, our employees are our biggest asset! It is our mission to attract and retain intelligent, motivated, ethical employees who strive for excellence and growth, and to keep those employees happy and engaged. We provide the tools and the support our employees need to grow both professionally and personally. We encourage self-improvement and celebrate success by rewarding ideas and results. We realize the strength of teamwork and its ability to join individuals together and push and pull each other, with a synergy that can only be found in groups of good people sharing ideas. Join in on the excitement and become part of our thriving organization!

We are seeking an experienced Litigation Specialist!

The Litigation Specialist will be responsible for handling litigated and/or complex injury claims stemming from Personal Auto and Commercial Auto Liability policies.

DUTIES & RESPONSIBILITIES:

  • Handle litigation claims in accordance with established office procedures.
  • Determine coverage and draft any applicable reservations of rights letters.
  • Conduct prompt investigations by securing statements from the involved parties/witnesses and obtaining all necessary documents, including but not limited to, police reports, medical specials, photographs, and/or appraisals.
  • Litigation Management including strategizing with defense counsel and experts on defense cases, as well as declaratory judgment actions.
  • Maintain an appropriate diary on all open files.
  • Conduct business with vendors in a manner which maintains a reasonable expense factor and upholds the company's reputation for quality service.
  • Ability to research and interpret case law, statute, and coverage forms in order to properly adjust and conclude claims.
  • Evaluates and determine potential use of experts and/or field investigators.
  • Maintain claim files and document all claim activity in accordance with applicable regulations and company policies.
  • Prepare and present claim evaluations to secure appropriate settlement authority.
  • Establish and maintain proper indemnity and expense reserves.
  • Conduct onsite review of defense counsel as required by management.
  • Adhere to the rules and regulations of the Department of Insurance specific to the loss state.
  • Additional duties as deemed necessary by direct supervisor / management.

QUALIFICATIONS:

Required:

  • College Degree and / or 5 years of applicable claims adjusting experience.
  • Knowledge of legal and medical terminology.
  • Excellent negotiation, communication, organizational and interpersonal skills.
  • Ability to pass written examinations where required by state statutes to become a licensed claim adjuster.

First Chicago Insurance Company provides a competitive benefits package to all full- time employees. Following are some of the perks First Chicago employees receive:

  • Competitive Salaries
  • Commitment to your Training & Development
  • Medical and Dental
  • Telemedicine Benefit
  • 401k with a generous company match
  • Paid Time Off and Paid Holidays
  • Tuition Reimbursement Training Programs
  • Wellness Program
  • Fun company sponsored events
  • And so much more!

Visit our company website at firstchicagoinsurance.com


What First Chicago Insurance employees say

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