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Litigation Claims Manager Jobs in Virginia (NOW HIRING)

Kinsale Management, Inc

Claims Examiner

Richmond, VA

$73K - $90K/yr

Oversee litigated claims by appointing and managing defense counsel * Drive claims and litigation toward efficient and fair resolution * Participate in mediations, settlement discussions, and trials ...

Priority Staffing

Pre-Litigation Paralegal

Norfolk, VA · On-site

$45K - $65K/yr

  • Medical

  • Life

  • PTO

Establish and manage insurance claims, verify coverage, and communicate with adjusters. * Request ... Qualifications: * Experience as a Personal Injury Pre-Litigation Paralegal or Legal Assistant ...

Odyssey

Senior Claims Specialist 1

Richmond, VA · On-site

Manage a caseload of moderate to high severity and high-exposure claims through all phases of the claim lifecycle, including initial notice, investigation, litigation management, mediation, trial ...

ProspectBlue

Litigation Paralegal

Richmond, VA

... effectively manage multiple cases and deadlines in a fast-paced environment. Responsibilities Gather, organize, and analyze information related to personal injury claims Prepare and coordinate ...

Kinsale Insurance

Claims Examiner

Richmond, VA

$73K - $90K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Oversee litigated claims by appointing and managing defense counsel * Drive claims and litigation toward efficient and fair resolution * Participate in mediations, settlement discussions, and trials ...

Kinsale Insurance

Claims Examiner

Richmond, VA · On-site

$73K - $90K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Oversee litigated claims by appointing and managing defense counsel * Drive claims and litigation toward efficient and fair resolution * Participate in mediations, settlement discussions, and trials ...

Brookfield

Assistant Vice President of Garage Claims

Richmond, VA · On-site

$166K - $194K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Deliver expert claims guidance in Garage lines driving timely and accurate results while shaping cost-effective litigation strategies. * Champion strong claims management principles , setting and ...

KBR

Senior Counsel, US Employment

Arlington, VA

$160K - $218K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Employment Litigation & Claims Management: Manage employment-related litigation, administrative charges, and pre-litigation disputes. Partner with outside counsel to develop case strategy, manage ...

Brookfield

Chief Claims Officer, Argo Group

Richmond, VA

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Expertisein claims litigation management.Must have a proventrack recordof successful outcomes in this regard and be able toestablishand maintain an enterprise-widea specializedlitigation ...

Kinsale Insurance

Claims Counsel (Bodily Injury)

Richmond, VA · On-site

$100K - $130K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Oversee litigated claims by appointing and managing defense counsel * Drive litigation strategy and proactively move cases toward resolution * Participate in mediations, settlement discussions, and ...

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Litigation Claims Manager information

What does a litigation claims manager do?

A Litigation Claims Manager oversees the process of handling claims that have escalated to litigation, typically within an insurance or legal environment. Their responsibilities include evaluating the merits of claims, coordinating with legal counsel, managing settlements, and ensuring compliance with laws and company policies. They work to minimize financial exposure while ensuring fair treatment of all parties involved. Additionally, they may supervise a team of claims adjusters or specialists and report on the status and outcomes of litigated claims to senior management.

What skills and qualifications are needed to be a litigation claims manager?

To thrive as a Litigation Claims Manager, you need a solid understanding of insurance claims processes, legal principles, and dispute resolution, typically supported by a bachelor’s degree in law, business, or a related field. Familiarity with claims management systems, legal research tools, and certifications such as CPCU or AIC are often required. Strong negotiation, analytical thinking, and effective communication are standout soft skills in this role. These skills and qualities are crucial for efficiently managing complex litigation cases, minimizing risk, and ensuring favorable outcomes for the organization.

How does a litigation claims manager collaborate with legal teams and other departments?

A Litigation Claims Manager works closely with internal legal teams, external counsel, and various departments such as risk management, finance, and operations. Collaboration involves sharing case updates, strategizing defense or settlement approaches, and ensuring all documentation and communications are aligned. Effective communication and teamwork are crucial, as the manager often serves as a liaison between stakeholders to facilitate timely and informed decisions. This cross-functional collaboration helps ensure claims are handled efficiently and in the best interest of the organization.

What is the difference between Litigation Claims Manager vs Claims Adjuster?

AspectLitigation Claims ManagerClaims Adjuster
CredentialsBachelor's degree, legal or insurance certifications often preferredHigh school diploma or equivalent, insurance licensing may be required
Work EnvironmentLegal firms, insurance companies, corporate legal departmentsInsurance companies, third-party claims organizations
ResponsibilitiesOversees litigation processes, manages legal claims, coordinates with attorneysInvestigates claims, assesses damages, determines claim validity

The Litigation Claims Manager focuses on managing legal claims and overseeing litigation processes within insurance or legal settings, often requiring legal knowledge and managerial skills. In contrast, Claims Adjusters handle the initial investigation and assessment of claims, typically with a focus on damage evaluation and settlement. Both roles are integral to the claims process but differ in scope and responsibilities.

What are popular job titles related to Litigation Claims Manager jobs in Virginia?

For Litigation Claims Manager jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Litigation Claims Manager jobs in Virginia look for?

The top searched job categories for Litigation Claims Manager jobs in Virginia are:

Litigation Claims Manager jobs near you
Infographic showing various Litigation Claims Manager job openings in Virginia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Technical Consultant Casualty Claims

The Hanover Insurance Group, Inc.

Richmond, VA • On-site

$80K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Hanover Insurance rating

8.0

Company rating: 8.0 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

164th of 309 rated insurance

Job description

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture.
Our Claims team is currently seeking a Technical Claims Consultant, with expertise in Auto Liability (ABI).
This is a full-time, exempt role with a hybrid work schedule (two days in the office) at one of our Hanover offices:
  • Worcester, MA
  • Howell, MI
  • Richmond, VA
  • Itasca, IL
  • Syracuse, NY

POSITION OVERVIEW:
The Technical Consultant, Casualty Claims, manages moderate to complex and high-value casualty and litigated claims with minimal supervision. This role requires advanced investigative and negotiation skills to resolve disputes and handle escalated situations, while collaborating with legal teams and subject matter experts as needed. The consultant analyzes complex data, provides expert opinions to support claim resolution, and may represent the company in litigation forums. Operating with a high degree of autonomy and professionalism, the position demands strategic thinking, deep technical expertise, and strict adherence to regulatory and company standards in navigating sensitive, high-impact claim scenarios.
IN THIS ROLE, YOU WILL:
  • Independently investigate moderate to complex and sensitive claims, ensuring thorough analysis and resolution.
  • Collaborate with internal and external experts to evaluate claims and determine validity and value.
  • Identify opportunities to transfer risk and pursue subrogation. Proactively resolve disputes, deescalate sensitive situations, and ensure optimal claim outcomes through strategic negotiation and litigation management.
  • Assess and transfer risk where appropriate; manage suspicious claims and refer to SIU as needed.
  • Serve as a subject matter expert and contribute to departmental projects and initiatives.
  • Draft coverage letters, including complex forms and endorsements; interpret commercial coverages and legal principles.
  • Set reserves and authorize payments within high authority limits; manage litigation budgets and counsel.
  • Lead quality and efficiency initiatives for complex claims workflows.
  • Use technology and data tools to identify trends, correct inconsistencies, and optimize outcomes.
  • Negotiate high-value and contested claims using advanced strategies.
  • Ensure compliance with jurisdictional requirements; mentor others on regulatory standards.
  • Maintain accurate records and prepare detailed reports; protect PII and educate peers on best practices.
  • Lead cross-functional meetings and drive consensus on claim resolutions.
  • Communicate complex information clearly to diverse stakeholders; manage sensitive customer interactions.
  • Provide technical guidance and mentorship to less experienced adjusters.
  • Represent the company in litigation forums including trials, mediations, and arbitrations.
  • Support training development and evaluate program effectiveness.
  • Influence product development by identifying coverage gaps and recommending updates.
  • Attend industry events and continuing education seminars to stay current with best practices, legal developments, and emerging trends.
  • Must possess or obtain and maintain appropriate state adjuster licenses and continuing education credits

WHAT YOU NEED TO APPLY:
  • Bachelor's degree preferred or equivalent experience; typically 5+ years of industry experience; industry designation relevant to the role preferred
  • Recognized authority in negotiating highly complex claims; shapes and implements best practices
  • Skilled in negotiating complex claims and developing strategies to influence outcomes. Demonstrates sound judgment and decision-making on high-exposure cases, including litigation and compliance matters
  • Litigation experience is a plus
  • Communicates clearly and effectively in verbal and written formats; handles sensitive and complex issues with professionalism. Selects appropriate communication channels and consistently demonstrates empathy
  • Maintains comprehensive and organized claim records and prepares detailed reports summarizing findings and recommendations
  • Highly organized with the ability to manage complex workflows and participate in project work. Demonstrates strong time management and desk management skills, and mentors others in these areas
  • Expert-level insurance knowledge; deep understanding of legal and regulatory frameworks
  • Makes informed decisions independently; analyzes risks and understands financial impacts
  • Exercises sound judgment and strategic insight in evaluating results and shaping policy
  • Develops investigative techniques and protocols; expert in coverage analysis and liability assessment
  • Designs empathetic customer service strategies; recognized for exceptional service

Core Capabilities:
  • Analytical Reasoning: The ability to identify problems, understand your impact, gather input and data, and develop an effective solution.
  • Customer Centricity: Makes customers/clients and their needs a primary focus of one's actions; shows interest in and understanding of the needs and expectations of internal and external customers; gains customer trust and respect; meets or exceeds customer expectations.
  • Digital Fluency: Effectively uses digital tools and technology appropriately to find, evaluate, create, and communicate information understands how to navigate digital platforms, use software applications, and leverage technology for productivity and communication purposes.
  • Persuasion and Influence: Uses appropriate interpersonal skills and techniques to gain acceptance for ideas or solutions; uses influencing strategies to gain genuine agreements; seeks to persuade rather than force solutions or impose decisions or regulations.
  • Professional Insurance Acumen: Demonstrates a deepening understanding of the insurance industry and the ability to apply specialized technical skills to address complex challenges, adapt to industry trends, and drive value for the organization.
  • Planning and Execution: Plans, prioritizes and manages resources and time effectively to achieve specific goals or deadlines.

CAREER DEVELOPMENT:
It's not just a job, it's a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you - at every level - to grow and develop.
BENEFITS:
We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you'll enjoy what you do and have the support you need to succeed.
Benefits include:
  • Medical, dental, vision, life, and disability insurance
  • 401K with a company match
  • Tuition reimbursement
  • PTO
  • Company paid holidays
  • Flexible work arrangements
  • Cultural Awareness Day in support of IDE
  • On-site medical/wellness center (Worcester only)
  • Click here for the full list of Benefits

EEO statement:
The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.
Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law."
As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at:HRServices@hanover.com and include the link of the job posting in which you are interested.
Privacy Policy:
To view our privacy policy and online privacy statement, click here.
Applicants who are California residents: To see the types of information we may collect from applicants and employees and how we use it, please click here
Compensation:
The target hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience. Additional compensation may include an annual bonus (which could take the form of a general bonus, sales incentive, or short-term incentive), long-term incentive or spot recognition awards. The posted range reflects our ability to hire at different position titles and levels depending on background and experience.

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