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Linux Support Jobs in Kentucky (NOW HIRING)

gjpepsi

Intern - Information Technology

Lexington, KY · On-site

$15 - $20/hr

The IT Support Intern provides end-user support by answering calls, resolving issues and providing ... Messaging, Unix/Linux, Virtualization, DHCP, Telecommunications Networks, Microsoft Active ...

Leidos

ATQH C2NOW Trainer

Hopkinsville, KY · On-site

Responsibilities New Equipment and Field Operations Support: * Specific experience required includes routers, gateways, Cisco ASA Firewalls, Linux and Windows Operating Systems, and knowledge of ...

Leidos

ATQH C2NOW Trainer

Hopkinsville, KY · On-site

Responsibilities New Equipment and Field Operations Support: * Specific experience required includes routers, gateways, Cisco ASA Firewalls, Linux and Windows Operating Systems, and knowledge of ...

Leidos

ATQH C2NOW Trainer

Hopkinsville, KY

Responsibilities New Equipment and Field Operations Support: * Specific experience required includes routers, gateways, Cisco ASA Firewalls, Linux and Windows Operating Systems, and knowledge of ...

Leidos

ATQH C2NOW Trainer

Hopkinsville, KY

Responsibilities New Equipment and Field Operations Support: * Specific experience required includes routers, gateways, Cisco ASA Firewalls, Linux and Windows Operating Systems, and knowledge of ...

Integrated Security Solutions, LLC

Be Seen First

Commercial Security Field Technician

Nicholasville, KY · On-site

$18 - $22/hr

Linux experience is a plus * Knowledge of networking fundamentals preferred * Ability to work ... Founded in 1998, ISS-KY supports more than 30,000 systems across North America. As a veteran-owned ...

Hearst

Security Administrator

Louisville, KY

Support administration and maintenance of security platforms (including SIEM). * Assist with log ... Windows/Linux security/administration knowledge. * Basic SIEM monitoring and log analysis.

Hearst

Security Administrator

Louisville, KY · On-site

Support administration and maintenance of security platforms (including SIEM). * Assist with log ... Windows/Linux security/administration knowledge. * Basic SIEM monitoring and log analysis.

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Linux Support information

What are the key skills and qualifications needed to thrive as a Linux Support specialist, and why are they important?

To thrive as a Linux Support specialist, you need solid knowledge of Linux operating systems, shell scripting, troubleshooting, and a relevant degree or certifications like CompTIA Linux+ or Red Hat Certified System Administrator (RHCSA). Familiarity with command-line interfaces, ticketing systems, and remote management tools is typically required. Strong problem-solving abilities, patience, and effective communication skills help in resolving issues and assisting users of varying technical backgrounds. These competencies are crucial for ensuring reliable system performance, minimizing downtime, and delivering high-quality technical support.

What are some common challenges faced by Linux Support professionals, and how can they be managed effectively?

Linux Support professionals often encounter challenges such as troubleshooting diverse system configurations, managing time-sensitive incidents, and supporting users with varying levels of technical knowledge. Staying up-to-date with the latest distributions and open-source tools is essential, as environments can change rapidly. Effective communication and strong documentation skills help in collaborating with developers, system administrators, and end-users. Proactive learning and leveraging community resources can also make problem-solving more efficient and less stressful.

What is a Linux Support specialist?

A Linux Support specialist is an IT professional who provides assistance, troubleshooting, and maintenance for systems running the Linux operating system. They help users resolve technical issues, install and configure software, perform system updates, and ensure system security and stability. Linux Support specialists are often responsible for monitoring system performance, managing user accounts, and supporting servers in business environments.

What is the difference between Linux Support vs System Administrator?

AspectLinux SupportSystem Administrator
CertificationsLinux+, LPIC, CompTIA Server+CompTIA Server+, Microsoft Certified, Linux certifications
Work EnvironmentData centers, IT support teams, help desksServer rooms, network operations centers, enterprise IT
ResponsibilitiesInstalling, troubleshooting Linux systems, user supportManaging entire IT infrastructure, network, servers, security
Industry UsageTech companies, hosting providers, support servicesLarge enterprises, government agencies, corporations

Linux Support focuses on assisting users with Linux systems, troubleshooting issues, and providing technical support. System Administrators have broader responsibilities, managing entire IT environments, including networks, servers, and security. While Linux Support roles often require Linux-specific certifications, System Administrators may hold a wider range of credentials. Both roles are essential in IT, but System Administrators typically oversee more comprehensive infrastructure management.

What are the most commonly searched types of Linux Support jobs in Kentucky? The most popular types of Linux Support jobs in Kentucky are:
What are popular job titles related to Linux Support jobs in Kentucky? For Linux Support jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Linux Support jobs in Kentucky look for? The top searched job categories for Linux Support jobs in Kentucky are:
Linux Support jobs near you
Infographic showing various Linux Support job openings in Kentucky as of May 2026, with employment types broken down into 86% Full Time, and 14% Contract. Highlights an 93% In-person, and 7% Remote job distribution.

Help Desk Engineer - 46Solutions

Davis H Elliot Company, Inc.

Lexington, KY • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

46Solutions is a division of Davis H. Elliot Company, specializing in IT services, consulting, Cyber Security, and Audio / Video integration services. 46Solutions is seeking the following:
Job Description
We are looking for a Help Desk Engineer to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs.
Help Desk Engineer responsibilities include resolving network issues, configuring operating systems, and using remote desktop connections to provide immediate support. You will use email to give clients quick answers to simple IT issues. For more complex problems that require nuanced instruction, you will contact clients via phone and/or provide clear, written instructions and technical manuals.
To be qualified for this role, you should hold a degree in a relevant field, like Computer Science, IT, or Software Engineering.
Microsoft, Cisco, Linux, or similar certification is a plus. If you're naturally a helper, enjoy assisting people with computer issues, and can explain technical details simply, we'd like to meet you.
Ultimately, you will be a person our customers trust. They will rely on you to provide timely and accurate solutions to their technical problems.
Some job duties include (but are not limited to):
  • Research and identify solutions to software and hardware issues
  • Diagnose and troubleshoot technical issues, including account setup and network configuration
  • Ask customers targeted questions to quickly understand the root of the problem
  • Track computer system issues through to resolution, within agreed time limits
  • Talk clients through a series of actions, either via phone, email, or chat, until they've solved a technical issue
  • Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)
  • Provide prompt and accurate feedback to customers
  • Refer to internal database or external resources to provide accurate tech solutions
  • Ensure all issues are properly logged
  • Prioritize and manage several open issues at one time
  • Follow up with clients to ensure their IT systems are fully functional after troubleshooting
  • Prepare accurate and timely reports
  • Document technical knowledge in the form of notes and manuals
  • Maintain jovial relationships with clients
  • Other duties as assigned
  • Some travel required
  • Some after-hours response from home or return to office (nights and weekends) is also required. Employee will need to be within a reasonable distance to the Lexington office.

Qualifications
  • Aptitude and Appetite to excel as a long-term member of our team
  • Effective communication skills via phone and email
  • Excellent customer service skills
  • Desire to grow and learn new skills and technologies
  • Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
  • Hands-on experience with Windows/Linux/Mac OS environments
  • Good understanding of computer systems, mobile devices, and other tech products
  • Ability to diagnose and troubleshoot basic technical issues
  • Familiarity with remote desktop applications and help desk software
  • Ability to provide step-by-step technical help, both written and verbal
  • Industry certifications are a plus
  • Associate or Bachelor's Degree a plus
  • Must be able to pass criminal background check and drug screening

Benefits/Culture
46Solutions continues to grow its share in the Kentucky market. Our professional approach to providing Enterprise-level IT services to small businesses in Lexington continues to receive a huge response. We believe in growth opportunities, continuing education, a team approach, and Servant Leadership. Some of the benefits we offer our team include:
  • Medical, Dental, Vision Insurance
  • Short-Term Disability and Long-Term Disability Insurance
  • Company Paid Life Insurance w/ additional Voluntary Life Insurance
  • 401K w/ company match
  • Employee Stock Ownership Program
  • Paid Vacation
  • Servant Leadership Training

Equal Opportunity Employer, including disabled and veterans.

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