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Support Engineer

Lufkin, TX · On-site

$50K - $65K/yr

Job Overview We are seeking a dynamic and proactive Support Engineer to join our innovative ... Provide technical support across multiple platforms including Windows, macOS, and Linux, ensuring ...

Qualys

Technical Support Engineer

Raleigh, NC · On-site

Technical Support Engineer ( Bilingual : English / Spanish ) The Technical Support Team is ... Unix/Linux experience in an enterprise environment. In-depth TCP/IP understanding. LAN/WAN ...

Qualys

Technical Support Engineer

Raleigh, NC · On-site

Technical Support Engineer ( Bilingual : English / Spanish ) The Technical Support Team is ... Unix/Linux experience in an enterprise environment. In-depth TCP/IP understanding. LAN/WAN ...

MANTECH

Cloud Support Engineer Evenings

Tysons, VA · On-site

You will help troubleshoot complex issues across Linux and Kubernetes environments, collaborate ... engineering support is required * Partnering with product and backline engineers to reproduce ...

MANTECH

Cloud Support Engineer Evenings

Tysons, VA · Hybrid

You will help troubleshoot complex issues across Linux and Kubernetes environments, collaborate ... engineering support is required * Partnering with product and backline engineers to reproduce ...

MANTECH

Cloud Support Engineer Evenings

Tysons, VA · On-site

You will help troubleshoot complex issues across Linux and Kubernetes environments, collaborate ... engineering support is required * Partnering with product and backline engineers to reproduce ...

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Linux Support Engineer information

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$70.5K

$148.7K

$173K

How much do linux support engineer jobs pay per year?

As of Jul 11, 2026, the average yearly pay for linux support engineer in the United States is $148,749.00, according to ZipRecruiter salary data. Most workers in this role earn between $152,500.00 and $167,500.00 per year, depending on experience, location, and employer.

What are typical daily responsibilities for a Linux Support Engineer?

As a Linux Support Engineer, your daily tasks often include diagnosing and resolving system or application issues, managing user permissions, performing routine server maintenance, and monitoring system performance to preempt potential problems. You may also implement patches, updates, and security configurations, as well as automate tasks through scripting to improve efficiency. Collaboration with other IT specialists, development teams, and sometimes end users is common to resolve incidents and support various projects. This dynamic role requires the ability to prioritize multiple requests while maintaining high standards of technical service and system reliability.

What are the key skills and qualifications needed to thrive in the Linux Support Engineer position, and why are they important?

To thrive as a Linux Support Engineer, you need strong expertise in Linux system administration, troubleshooting, scripting, and a relevant degree or equivalent hands-on experience. Familiarity with tools such as Bash, Python, Ansible, and monitoring systems, along with certifications like RHCE or CompTIA Linux+, is highly valued. Excellent problem-solving skills, clear communication, and the ability to work under pressure are vital soft skills for the role. These qualifications and qualities are important to quickly resolve technical issues, provide reliable support, and ensure robust system performance for clients or internal teams.

What is a Linux Support Engineer job?

A Linux Support Engineer is responsible for maintaining, troubleshooting, and supporting Linux-based systems and servers. They ensure system stability, security, and performance while assisting users with technical issues. This role often involves configuring servers, monitoring system health, and automating tasks using scripts. Additionally, Linux Support Engineers work with networking, security, and cloud technologies to optimize infrastructure. Strong problem-solving skills and knowledge of Linux distributions like Ubuntu, CentOS, or Red Hat are essential for this role.

More about Linux Support Engineer jobs
What cities are hiring for Linux Support Engineer jobs? Cities with the most Linux Support Engineer job openings:
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Linux Support Engineer jobs near you
Infographic showing various Linux Support Engineer job openings in the United States as of July 2026, with employment types broken down into 65% Full Time, and 35% Contract. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $148,749 per year, or $71.5 per hour.
Support Engineer

Support Engineer

IT Enabled

Lufkin, TX • On-site

$50K - $65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

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Job description

Job Overview
We are seeking a dynamic and proactive Support Engineer to join our innovative IT support team. In this role, you will be the frontline for resolving technical issues, ensuring seamless computer and network operations, and delivering exceptional customer service to our users. Your expertise will help maintain the stability of our IT infrastructure, troubleshoot software and hardware problems, and support a variety of operating systems and network environments. This is an exciting opportunity for someone passionate about technology, eager to make a tangible impact, and ready to thrive in a fast-paced environment.

Responsibilities

  • Provide technical support across multiple platforms including Windows, macOS, and Linux, ensuring timely resolution of user issues.
  • Troubleshoot software problems related to operating systems, applications like Microsoft Office, and enterprise tools such as ServiceNow, Quickbooks, and Salesforce.
  • Manage computer hardware components including desktops, laptops, mobile devices, and peripherals to optimize performance.
  • Assist with network administration tasks such as configuring and maintaining LAN, WAN, VPNs, firewalls, DNS settings, TCP/IP protocols, and network security measures like Unifi and Meraki devices.
  • Support IT infrastructure by managing Active Directory accounts, Group Policy Objects (GPO), Windows Server environments, and Linux servers.
  • Utilize tools like SCCM for software deployment and updates while ensuring compliance with security standards.
  • Collaborate with team members to analyze issues using strong analysis skills and escalate complex problems when necessary.
  • Maintain detailed documentation of support tickets using platforms like ServiceNow or Jira while providing clear communication to end-users.
  • Contribute to the continuous improvement of help desk processes by sharing insights on common issues and solutions.

Requirements

  • Proven experience in IT support or help desk roles with a focus on desktop support and network administration.
  • Strong knowledge of operating systems including Windows (Windows Server), macOS, and Linux.
  • Hands-on experience troubleshooting computer hardware components and peripherals.
  • Familiarity with networking concepts such as LAN/WAN setup, TCP/IP protocols, DNS management, VPNs, firewalls (including Meraki), and TCP troubleshooting techniques.
  • Proficiency in managing Active Directory environments and implementing Group Policy configurations.
  • Experience working with enterprise tools like SCCM for software deployment and BMC Remedy or ServiceNow for ticket management.
  • Excellent communication skills with the ability to explain technical concepts clearly to non-technical users.
  • Ability to prioritize tasks effectively in a fast-paced environment while maintaining high-quality service delivery.
  • Certifications such as CompTIA A+, Network+, Microsoft Certified Solutions Expert (MCSE), or Cisco CCNA are preferred but not mandatory. Join us if you’re ready to leverage your technical expertise in a vibrant environment where your problem-solving skills will directly impact our organization’s success!