Perform remote diagnostics, troubleshooting, and reconfiguration for cellular and wireline gateways ... Analyze Linux logs (e.g., kernel and messages, etc.) and perform packet capture troubleshooting ...
Perform remote diagnostics, troubleshooting, and reconfiguration for cellular and wireline gateways ... Analyze Linux logs (e.g., kernel and messages, etc.) and perform packet capture troubleshooting ...
Linux Kernel Remote information
What are Linux Kernel Remote jobs?
Linux Kernel Remote jobs involve working on the core of the Linux operating system from a remote location. These roles typically focus on developing, maintaining, or debugging kernel code, contributing to open-source projects, or supporting kernel-related features. Remote positions allow professionals to collaborate with teams worldwide, often requiring strong expertise in C programming, system architecture, and version control systems. Such jobs are common in tech companies, open-source organizations, and businesses that rely heavily on Linux-based infrastructure.
What are the typical collaboration methods for remote Linux Kernel developers working with distributed teams?
Remote Linux Kernel developers frequently collaborate through version control platforms like Git, participate in mailing lists for code reviews, and use real-time communication tools such as IRC, Slack, or Matrix. Regular virtual meetings may be held to discuss progress, troubleshoot issues, and align on upcoming features or patches. Effective asynchronous communication and documenting changes clearly are essential, as team members often span multiple time zones and work independently on different subsystems.
What are the key skills and qualifications needed to thrive as a Linux Kernel Remote Engineer, and why are they important?
To thrive as a Linux Kernel Remote Engineer, you need deep knowledge of C programming, operating system concepts, and experience with Linux kernel development, often demonstrated by a computer science degree or relevant open-source contributions. Familiarity with version control systems (like Git), debugging tools (such as GDB), and kernel build systems is essential, along with possible certifications like LFCE or RHCE. Strong problem-solving skills, independence, and effective remote communication are critical soft skills for collaborating virtually and tackling complex issues. These abilities ensure robust kernel contributions, efficient collaboration in a distributed team, and the reliable operation of Linux-based systems.
What is the difference between Linux Kernel Remote vs Linux System Administrator?
| Aspect | Linux Kernel Remote | Linux System Administrator |
|---|---|---|
| Required Credentials | Linux kernel expertise, certifications like Linux Foundation Certified Engineer (LFCE) | Linux certifications, such as CompTIA Linux+, LFCS |
| Work Environment | Remote, focused on kernel development and troubleshooting | Remote or on-site, managing overall Linux systems and infrastructure |
| Employer & Industry Usage | Tech companies, open-source projects, hardware vendors | IT firms, data centers, enterprise IT departments |
Linux Kernel Remote specialists focus on developing and maintaining the Linux kernel, requiring deep technical knowledge of kernel internals. Linux System Administrators manage and support Linux systems, ensuring stability and security. Both roles often require Linux certifications and can be remote, but their core responsibilities differ significantly.
What are the most commonly searched types of Linux Kernel jobs in Connecticut? The most popular types of Linux Kernel jobs in Connecticut are:
What are popular job titles related to Linux Kernel Remote jobs in Connecticut? For Linux Kernel Remote jobs in Connecticut, the most frequently searched job titles are:
What job categories do people searching Linux Kernel Remote jobs in Connecticut look for? The top searched job categories for Linux Kernel Remote jobs in Connecticut are:
What cities in Connecticut are hiring for Linux Kernel Remote jobs? Cities in Connecticut with the most Linux Kernel Remote job openings:
Technical Support Specialist II (Remote US) - 2nd shift 10AM - 7:00 PM Mon-Fri
Norwalk, CT • Remote
Other
Medical, PTO
Posted 28 days ago
Job description
Ventus is an entity within Digi, a Business Unit that’s an industry leader in IT networking innovations, leveraging technology to produce market-driving network solutions. Operating from over 20 years of experience and delivering secure enterprise class networks, Ventus develops cellular wireless and fixed line SD-WAN, Hybrid WAN, and Cellular WAN solutions for an expanding array of business connectivity applications. Position Technical Support Administrator II - this is a 10am-7pm EST Monday - Friday shift - (Training for the first 3-6 months will be M-F 9-6 pm EST) What We Offer (Paragraph/Overview) We provide an exciting opportunity for a dedicated professional to join our remote technical support team. You’ll leverage your network troubleshooting expertise and communication skills in a fast-paced, customer focused environment. This role not only allows flexibility of working from home but also offers a supportive and dynamic work culture. We equip you with the necessary tools, and we highly value your adaptability, attention to detail, and contribution. Make us part of your journey today. What You Will Do
The anticipated base pay range for this position is $26.03/hr – $26.92/hr. Pay ranges are determined by role, job level and primary job location. The range displayed reflects the reasonable range we anticipate paying for this position and reflects the cost of labor within several U.S. geographic markets. The specific salary offered within the range will depend on various factors including, but not limited to the candidate’s relevant and prior experience, education, skills, and primary work location. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each position. Pay ranges are typically reviewed and updated annually.
At Digi, we embrace diversity and inclusion among our teammates. It is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are committed to providing an environment of respect where equal employment opportunities are available to all applicants and teammates.
- Provide Level 2 technical support in a fast-paced contact center environment, handling inbound customer and partner contacts via voice and digital channels
- Monitor network and system health using alerting and event-management platforms (e.g., SolarWinds, LogicMonitor, Auvik, Zabbix, etc.), respond to alarms, perform initial triage, and drive incidents to resolution or escalation
- Perform remote diagnostics, troubleshooting, and reconfiguration for cellular and wireline gateways/routers using proprietary and standard troubleshooting tools
- Troubleshoot network issues across OSI layers 1–6, including the use of Linux command-line tooling for network diagnosis (required)
- Analyze Linux logs (e.g., kernel and messages, etc.) and perform packet capture troubleshooting using tools such as tcpdump and Wireshark; document findings and recommended actions (required)
- Coordinate troubleshooting efforts with field services technicians, customers, channel partners, and internal contacts; escalate issues to senior support/leadership when appropriate
- Support vendor/customer installations of managed equipment and services
- Maintain thorough, accurate documentation of customer interactions and technical work in ticketing and related systems
- Meet performance expectations and key performance indicators (KPIs) in partnership with leadership
- Use company-supplied equipment (Windows laptop, headset, and peripherals) to perform daily work
- Professional, customer-first approach with strong and recognized customer service and interpersonal skills
- Willing and able to leverage AI-assisted tools (e.g., for knowledge lookup, documentation, and troubleshooting support) while following company guidelines and maintaining data/privacy standards
- Excellent written and verbal communication, with strong documentation habits
- Self-starter mentality with strong ownership, follow-through, and the ability to prioritize in a shifting environment
- Detail-oriented, efficient, and capable of logical/critical thinking to isolate root cause and drive resolution
- 2+ years of technical support and/or call center experience in Tier I/Tier II roles (1+ year is a plus)
- Experience providing Level 2 (or higher) support to channel partners and resellers (preferred/strong plus)
- Required technical support experience/knowledge:
- Troubleshooting aligned to the OSI model (Physical through Presentation layers)
- IPv4 and subnetting
- Strong proficiency in a Linux command-line environment for network troubleshooting
- Log review (Linux and Cisco IOS environments), and packet capture experience using tcpdump (or equivalent)
- Linux firewalling, including the ability to view and interpret rulesets in iptables/nftables to validate allowed/blocked traffic and assist in root-cause analysis
- NAT troubleshooting, including interpreting port forwarding behavior, and isolating common issues such as asymmetric routing
- Reliable broadband internet connection
- Flexible shift availability—may include weekends, non-standard days/hours (1st, 2nd, or 3rd shift), and holidays
- Cellular troubleshooting experience
- Wi-Fi troubleshooting and diagnosis
- Cisco IOS network troubleshooting and familiarity with routing protocols such as BGP and OSPF
- Ability to diagnose common Phase 1 and Phase 2 IKE/IPsec issues
- Experience with Digi router hardware, Digi Remote Manager and/or the Digi DAL platform
The anticipated base pay range for this position is $26.03/hr – $26.92/hr. Pay ranges are determined by role, job level and primary job location. The range displayed reflects the reasonable range we anticipate paying for this position and reflects the cost of labor within several U.S. geographic markets. The specific salary offered within the range will depend on various factors including, but not limited to the candidate’s relevant and prior experience, education, skills, and primary work location. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each position. Pay ranges are typically reviewed and updated annually.
At Digi, we embrace diversity and inclusion among our teammates. It is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are committed to providing an environment of respect where equal employment opportunities are available to all applicants and teammates.
About Digi International
Sourced by ZipRecruiter
Industry
Telecommunications
Company size
501 - 1,000 Employees
Headquarters location
Hopkins, MN, US
Year founded
1985