Linen Manager Jobs in Chicago, IL (NOW HIRING)

Get to know us: NOVO Health Services offers linen management solutions to the healthcare industry. NOVO Health keenly focuses on safety and infection control and provides its partner hospitals with a value-driven linen management control system that measures and monitors linen utilization by department to eliminate excess internal costs. NOVO's wide range of service programs offer a variety of options to provide a seamless, single source distribution system. NOVO's regional healthcare linen facilities are HLAC accredited and operate with state-of-the-art processing equipment and processes.

The primary purpose of this role is to identify, develop, and close new healthcare linen and scrub rental business across hospitals, clinics, and non-acute healthcare settings. This is a true hunter role, focused on new client acquisition while also expanding relationships within assigned accounts.

The ideal candidate thrives in a fast-paced, performance-driven environment, is comfortable opening doors in competitive markets, and understands how to position service-based solutions to senior healthcare decision-makers.

Key Responsibilities

Business Development & Sales Execution

• Prospect, qualify, and close new healthcare linen and scrub rental opportunities within the assigned market.

• Consistently achieve or exceed assigned sales targets and performance metrics.

• Lead the full sales cycle: prospecting, cold calling, discovery, presentations, proposal development, negotiation, and close.

• Serve as the primary driver in qualifying and advancing high-potential opportunities.

Client & Relationship Management

• Build and maintain strong relationships with both executive-level and end-user stakeholders.

• Develop a holistic account strategy to grow revenue across both new and existing customers.

• Act as a trusted advisor by understanding client needs and aligning Novo solutions to operational and clinical priorities.

Strategic Collaboration

• Partner closely with the VP of Enterprise Solutions and Director of Sales to develop strategic, account-level marketing and growth plans.

• Function as the local sales leader, facilitating high-impact meetings with key decision-makers.

• Support corporate marketing initiatives and broader enterprise sales strategies.

Operational Discipline

• Maintain accurate and timely documentation of all prospect and customer activity in CRM systems.

• Manage expenses responsibly in alignment with budgetary expectations.

• Represent Novo professionally and consistently in all internal and external interactions.

• Perform additional duties as assigned to support business objectives.

Customer-Centered Culture

Novo is a service-driven organization. Every role-especially sales-requires a strong commitment to customer experience, accountability, and integrity. While we may not always control the work assigned, we do expect ownership of attitude, professionalism, and execution in everything we do. Our reputation is built one interaction at a time.

Experience, Knowledge & Skills

Required / Preferred Experience

• Minimum 5 years of successful sales experience in the local healthcare market.

• Proven track record as a hunter, closing complex service-based contracts.

• Strong background in consultative, solution-based selling.

• Prior participation in a formal, structured sales training program is highly preferred.

Core Competencies

• Highly action-oriented and results-driven

• Strong business and financial acumen

• Creative, strategic, and solutions-focused mindset

• Confident, extroverted communicator with strong executive presence

• Skilled in negotiating complex deals and pricing solutions appropriately

• Ability to open doors and succeed in competitive or resistant environments

• Strong project management, planning, and time-management skills

• Excellent listening, presentation, and persuasion abilities

• Ability to build credibility quickly with internal partners and external clients

• Comfortable influencing senior leaders and decision-makers

• Proficient in CRM systems, Microsoft Word, Excel, PowerPoint, email, and internet-based tools

Additional Requirements

• Willingness to travel within the assigned market

• Valid driver's license

What we can offer you as a full-time associate:
Competitive pay
Paid Holidays
Paid Time Off Program (PTO)
401(k) w/Employer Match
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Medical, Dental, and Vision Programs
Basic Life/AD&D Insurance
Long-Term Disability (LTD)

Why work for Novo Health Services?

NOVO Health Services strives to be the employer of choice in the hospital sterile and hygienically clean linen industry. To do that, we provide a safe, positive work environment where our associates experience tremendous growth and related opportunities for advancement.
Complete an on-line application at www.novohealthservices.com!
All applicants will be considered for employment without attention to race, color, sex, sexual orientation, gender identity, national origin veteran, or disability status. We are proud to be an equal opportunity workplace and an affirmative action employer. Drug-Free Workplace.