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Line Service Ramp Agent Jobs in Whitinsville, MA

Aaregional

Ramp Agent (Full-Time)

Boston, MA · On-site

$18.40/hr

The successful candidate will successfully complete the Ramp Agent training course. This position ... Previous employment as a front-line customer service provider * Basic knowledge of computer ...

Aaregional

Ramp Agent (Part-Time)

Boston, MA

$18.40/hr

The successful candidate will successfully complete the Ramp Agent training course. This position ... Previous employment as a front-line customer service provider * Basic knowledge of computer ...

Swissport International AG

Ramp Agent

Boston, MA · On-site

$20/hr

As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and ... Job Summary Ramp Agents provide all necessary and required under-wing ground support services as ...

Menzies Aviation

Ramp Agent

Worcester, MA · On-site

$17/hr

Including baggage handling, mail and freight handling, aircraft servicing, driving motorized equipment, and cleaning of aircraft interiors. QUALIFICATIONS: A. EDUCATION AND EXPERIENCE 1. High School ...

Menzies Aviation

Ramp Agent

Worcester, MA · On-site

$17/hr

Including baggage handling, mail and freight handling, aircraft servicing, driving motorized equipment, and cleaning of aircraft interiors. QUALIFICATIONS: A. EDUCATION AND EXPERIENCE 1. High School ...

Swissport International AG

Bagroom Agent

Boston, MA · On-site

$20/hr

Service aircraft water and lavatories * Inspect ramp areas adjacent to gate and aircraft for debris and remove/dispose of when found. * Report all equipment malfunctions to the appropriate supervisor ...

Menzies Aviation

Supervisor

Worcester, MA

... time servicing of aircraft. This role supervises ramp agents and coordinates aircraft ground ... One (1) years of front-line ramp experience or similar role * Minimum one (1) year of supervisory ...

Menzies Aviation

Supervisor

Worcester, MA · On-site

... time servicing of aircraft. This role supervises ramp agents and coordinates aircraft ground ... One (1) years of front-line ramp experience or similar role * Minimum one (1) year of supervisory ...

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Line Service Ramp Agent information

See Whitinsville, MA salary details

$10

$17

$21

How much do line service ramp agent jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for line service ramp agent in Whitinsville, MA is $17.13, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $18.75 per hour, depending on experience, location, and employer.

Are line service ramp agents still getting paid?

Yes, line service ramp agents are still getting paid as they perform essential duties such as aircraft servicing, fueling, and safety checks. Their wages are typically hourly and depend on the employer, location, and experience level, with many positions offering benefits and scheduled shifts. Payment continues as long as they are actively employed in the role.

How much do you get paid as a line service ramp agent?

The average hourly wage for a line service ramp agent ranges from $12 to $20, depending on experience, location, and employer. Many positions also offer benefits such as overtime pay, training, and opportunities for advancement within airport ground operations.

Is it hard to get hired as a line service ramp agent?

Getting hired as a line service ramp agent can vary depending on the employer and location, but generally requires a high school diploma or equivalent, a valid driver's license, and the ability to pass background checks and drug tests. Prior experience is not always necessary, but good communication skills, physical stamina, and the ability to work in outdoor environments are important. Employers often look for candidates who are reliable, detail-oriented, and able to work flexible hours, including nights and weekends.

What does a line service ramp agent do?

A line service ramp agent is responsible for servicing aircraft on the ground, including fueling, loading and unloading luggage, guiding planes during parking and departure, and performing safety inspections. They work outdoors in all weather conditions and often require safety certifications and knowledge of ground handling equipment.
Infographic showing various Line Service Ramp Agent job openings in Whitinsville, MA as of July 2026, with employment types broken down into 90% Full Time, 7% Part Time, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $35,634 per year, or $17.1 per hour.

Passenger Service & Ramp Agent (PSRA)

Worcester, MA • On-site

Menzies Aviation
Aviation • 10K+ employees
Learn more about Menzies Aviationexternal

$17/hr

Full-time

Re-posted 8 days ago

Menzies Aviation rating

6.0

Company rating: 6.0 out of 10

Based on 112 frontline employees who took The Breakroom Quiz

44th of 68 rated aviation services

Job description

Overview
People. Passion. Pride. This is what has driven our teams since 1833.
Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents.
But at the heart of our business is our people.
Role Purpose
The Passenger Service Ramp Agent is responsible for supporting both passenger service and ramp operations to ensure safe, efficient, and on-time aircraft handling. This role assists with baggage handling, aircraft servicing, passenger assistance, and coordination of ground support activities while maintaining excellent customer service and compliance with airport safety regulations.
What you will be doing
  • Load and unload passenger baggage, cargo, and aircraft supplies safely and efficiently

  • Assist with aircraft arrivals and departures, including marshaling, chocking, and ground equipment setup

  • Transport baggage and cargo between terminals, aircraft, and designated airport locations

  • Provide passenger assistance, including wheelchair support, gate assistance, and customer service as needed

  • Assist passengers with boarding, deplaning, and connecting flight information when required

  • Operate ground support equipment such as belt loaders, baggage carts, tugs, and tow equipment safely

  • Ensure baggage is handled accurately and delivered to the correct flights

  • Follow all airport safety procedures, TSA regulations, and company policies

  • Conduct routine inspections of equipment and report maintenance or safety concerns promptly

  • Communicate effectively with gate agents, dispatchers, supervisors, and flight crews

  • Respond quickly to operational changes, flight delays, and irregular operations

  • Maintain professionalism and a customer-focused attitude in all interactions

  • Perform other duties as requested

Safety, Security, Wellbeing and Compliance:
You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.
What we are looking for:
  • High school diploma or GED

  • Must be 18 years of age or older

  • Valid driver's license may be required

  • Ability to work in a physically demanding and fast-paced environment

  • Strong communication and teamwork skills

  • Ability to work flexible schedules, including nights, weekends, holidays, and overtime

  • Ability to work outdoors in varying weather conditions

  • Reliable attendance and punctuality

  • Must have reliable telephone and transportation

  • Previous airport, ramp, customer service, warehouse, or logistics experience

  • Airport ramp, gate areas, and terminal operations environment

  • Exposure to aircraft noise, weather conditions, and moving ground equipment

  • Fast-paced environment with strict operational deadlines

  • Frequent interaction with passengers and airline personnel

  • Ability to lift, push, and pull up to 70 pounds regularly

  • Ability to stand, walk, bend, kneel, and reach for extended periods

  • Ability to work outdoors in all weather conditions

  • Ability to safely operate ground support equipment and move throughout active ramp areas

  • Must be able to take verbally direct in English

  • Must be able to read, write, understand and carry out instructions in English

  • Must pass pre-employment and random drug tests

  • Must pass a pre-employment background check

  • Must meet necessary requirements to obtain a security sensitive identification badge

  • Must be in proper uniform or business attire as directed by company officials

  • Identification badges must always be visible

  • Adhere to company policies and procedures and participate in achievement of company objectives

Pay: $17.00 Hourly
Diversity
Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.
Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role.
Application Instructions
Is this role ticking all the boxes for you? If so, please click apply now!
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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