Supporting the execution of digital, marketing, and continuous improvement projects as needed. Key ... LIMS exposure preferred Key Skills and Competencies Required * Strong time management and ...
Supporting the execution of digital, marketing, and continuous improvement projects as needed. Key ... LIMS exposure preferred Key Skills and Competencies Required * Strong time management and ...
Supporting the execution of digital, marketing, and continuous improvement projects as needed. Key ... LIMS exposure preferred Key Skills and Competencies Required * Strong time management and ...
Supporting the execution of digital, marketing, and continuous improvement projects as needed. Key ... LIMS exposure preferred Key Skills and Competencies Required * Strong time management and ...
Technical Customer Service Representative
Crystal, MN · On-site
$20 - $25/hr
Executing customer excellence through managing expectations and providing technical responses to ... Supporting the execution of digital, marketing, and continuous improvement projects as needed.
Quick apply
Technical Customer Service Representative
Crystal, MN · On-site
$20 - $25/hr
Executing customer excellence through managing expectations and providing technical responses to ... Supporting the execution of digital, marketing, and continuous improvement projects as needed.
Technical Customer Service Representative
Crystal, MN · On-site
$20 - $25/hr
Executing customer excellence through managing expectations and providing technical responses to ... Supporting the execution of digital, marketing, and continuous improvement projects as needed.
Quick apply
Technical Customer Service Representative
Crystal, MN · On-site
$20 - $25/hr
Executing customer excellence through managing expectations and providing technical responses to ... Supporting the execution of digital, marketing, and continuous improvement projects as needed.
Manager, Operations Analytics and Continuous Improvement
Burnsville, MN · On-site
$80K - $100K/yr
Lead or support cross-functional strategic projects, including reporting improvement and ... Experience with ERP/LIMS systems such as APLUS, IndySoft, or Caltrak is preferred * Lean Six Sigma ...
Manager, Operations Analytics and Continuous Improvement
Burnsville, MN · On-site
$80K - $100K/yr
Lead or support cross-functional strategic projects, including reporting improvement and ... Experience with ERP/LIMS systems such as APLUS, IndySoft, or Caltrak is preferred * Lean Six Sigma ...
Under the direction of the Lab Lead, this role assists with stability project execution, including ... management , and sample shipping * Monitor and document stability chamber temperatures * Use LIMS ...
Under the direction of the Lab Lead, this role assists with stability project execution, including ... management , and sample shipping * Monitor and document stability chamber temperatures * Use LIMS ...
Integrated Manufacturing Ops Architect Manager
Minneapolis, MN · Hybrid
$174K/yr
Ability to lead projects or workstreams * Ability to manage and prioritize multiple tasks in a fast ... LIMS), and Product Lifecycle Management (PLM), and their integration with Enterprise Resource ...
Integrated Manufacturing Ops Architect Manager
Minneapolis, MN · Hybrid
$174K/yr
Ability to lead projects or workstreams * Ability to manage and prioritize multiple tasks in a fast ... LIMS), and Product Lifecycle Management (PLM), and their integration with Enterprise Resource ...
PLS Scientist III
Oakdale, MN · On-site
$85K - $95K/yr
... LIMS (Laboratory Information Management System) and other laboratory software. * Excellent trouble-shooting, problem-solving skills and attention to detail. * Ability to manage multiple projects ...
PLS Scientist III
Oakdale, MN · On-site
$85K - $95K/yr
... LIMS (Laboratory Information Management System) and other laboratory software. * Excellent trouble-shooting, problem-solving skills and attention to detail. * Ability to manage multiple projects ...
TRAVELING Construction Materials Laboratory (CMT) Technician
Saint Paul, MN · On-site
$50K - $74K/yr
... projects. We are searching for individuals who are looking for a traveling position and who are ... Input and maintain laboratory test data in our LIMS lab management software. * Maintain laboratory ...
TRAVELING Construction Materials Laboratory (CMT) Technician
Saint Paul, MN · On-site
$50K - $74K/yr
... projects. We are searching for individuals who are looking for a traveling position and who are ... Input and maintain laboratory test data in our LIMS lab management software. * Maintain laboratory ...
... projects. We are searching for individuals who are looking for a traveling position and who are ... Input and maintain laboratory test data in our LIMS lab management software. * Maintain laboratory ...
... projects. We are searching for individuals who are looking for a traveling position and who are ... Input and maintain laboratory test data in our LIMS lab management software. * Maintain laboratory ...
... projects. We are searching for individuals who are looking for a traveling position and who are ... Input and maintain laboratory test data in our LIMS lab management software. * Maintain laboratory ...
... projects. We are searching for individuals who are looking for a traveling position and who are ... Input and maintain laboratory test data in our LIMS lab management software. * Maintain laboratory ...
TRAVELING Construction Materials Laboratory (CMT) Technician
Hibbing, MN · On-site
$50K - $74K/yr
... projects. We are searching for individuals who are looking for a traveling position and who are ... Input and maintain laboratory test data in our LIMS lab management software. * Maintain laboratory ...
TRAVELING Construction Materials Laboratory (CMT) Technician
Hibbing, MN · On-site
$50K - $74K/yr
... projects. We are searching for individuals who are looking for a traveling position and who are ... Input and maintain laboratory test data in our LIMS lab management software. * Maintain laboratory ...
... projects. We are searching for individuals who are looking for a traveling position and who are ... Input and maintain laboratory test data in our LIMS lab management software. * Maintain laboratory ...
... projects. We are searching for individuals who are looking for a traveling position and who are ... Input and maintain laboratory test data in our LIMS lab management software. * Maintain laboratory ...
TRAVELING Construction Materials Laboratory (CMT) Technician
Rochester, MN · On-site
$50K - $74K/yr
... projects. We are searching for individuals who are looking for a traveling position and who are ... Input and maintain laboratory test data in our LIMS lab management software. * Maintain laboratory ...
TRAVELING Construction Materials Laboratory (CMT) Technician
Rochester, MN · On-site
$50K - $74K/yr
... projects. We are searching for individuals who are looking for a traveling position and who are ... Input and maintain laboratory test data in our LIMS lab management software. * Maintain laboratory ...
... projects. We are searching for individuals who are looking for a traveling position and who are ... Input and maintain laboratory test data in our LIMS lab management software. * Maintain laboratory ...
... projects. We are searching for individuals who are looking for a traveling position and who are ... Input and maintain laboratory test data in our LIMS lab management software. * Maintain laboratory ...
Senior NPI Engineer
Chaska, MN · On-site
$95K - $121K/yr
Systems will includeSAP, SPC(CamLine), andTesting (LIMS) * Creation of manufacturing documentation ... Use of Accolade project management tool to track progress of all major projectsandensure all ...
Senior NPI Engineer
Chaska, MN · On-site
$95K - $121K/yr
Systems will includeSAP, SPC(CamLine), andTesting (LIMS) * Creation of manufacturing documentation ... Use of Accolade project management tool to track progress of all major projectsandensure all ...
Senior Chemist
Osseo, MN · On-site
$91K - $126K/yr
Serves as the lead analyst for development projects * Leads test method transfer activities ... Complies to the ProMed Quality Management System, as well as customer and regulatory requirements
Senior Chemist
Osseo, MN · On-site
$91K - $126K/yr
Serves as the lead analyst for development projects * Leads test method transfer activities ... Complies to the ProMed Quality Management System, as well as customer and regulatory requirements
PLS GMP Data Reviewer (Pharma)
$55K - $65K/yr
... and LIMS data/reports. Data and records may be in the form of electronic or paper records or ... Serving as a team member and the development and management of projects. * Operating in a both a ...
New
PLS GMP Data Reviewer (Pharma)
$55K - $65K/yr
... and LIMS data/reports. Data and records may be in the form of electronic or paper records or ... Serving as a team member and the development and management of projects. * Operating in a both a ...
New
GMP Data Reviewer (Pharma)
Oakdale, MN · On-site
$55K - $65K/yr
... and LIMS data/reports. Data and records may be in the form of electronic or paper records or ... Serving as a team member and the development and management of projects. * Operating in a both a ...
GMP Data Reviewer (Pharma)
Oakdale, MN · On-site
$55K - $65K/yr
... and LIMS data/reports. Data and records may be in the form of electronic or paper records or ... Serving as a team member and the development and management of projects. * Operating in a both a ...
PLS Associate Scientist II
Oakdale, MN · On-site
$25 - $27/hr
... other project requirements, receives direction, and presents information to management and/or ... LIMS * UV -Vis * GC * HPLC * GMP * ALCOA+ * Root Cause Analysis PHYSICAL/MENTAL REQUIREMENTS: The ...
PLS Associate Scientist II
Oakdale, MN · On-site
$25 - $27/hr
... other project requirements, receives direction, and presents information to management and/or ... LIMS * UV -Vis * GC * HPLC * GMP * ALCOA+ * Root Cause Analysis PHYSICAL/MENTAL REQUIREMENTS: The ...
Lims Project Manager information
What is a LIMS Project Manager?
LIMS Project Managers are professionals who oversee the implementation and maintenance of Laboratory Information Management Systems (LIMS) within organizations. Their responsibilities include coordinating between laboratory staff, IT teams, and vendors to ensure the system meets the needs of the laboratory. They manage project timelines, budgets, and ensure compliance with industry regulations. LIMS Project Managers also handle troubleshooting, training, and post-implementation support to ensure the system operates efficiently and effectively.
What are the key skills and qualifications needed to thrive as a LIMS Project Manager?
To thrive as a LIMS Project Manager, you need a strong background in laboratory processes, project management experience, and a relevant degree in science or IT. Familiarity with Laboratory Information Management Systems (LIMS), project management software, and often certifications like PMP or Six Sigma are typically required. Excellent communication, leadership, and problem-solving skills help manage cross-functional teams and client expectations effectively. These skills and qualifications are crucial to ensure timely, successful LIMS implementations that meet organizational and regulatory requirements.
What are some common challenges faced by LIMS Project Managers during system implementation, and how can they be addressed?
LIMS Project Managers often encounter challenges such as aligning system functionality with diverse laboratory workflows, managing stakeholder expectations, and ensuring data integrity during migration. Effective communication with lab staff and IT teams, thorough documentation of requirements, and phased implementation strategies can help mitigate these issues. It's also important to provide robust training and prioritize user feedback during the rollout to ensure successful adoption.
What is the difference between Lims Project Manager vs Laboratory Technician?
| Aspect | Lims Project Manager | Laboratory Technician |
|---|---|---|
| Credentials | Bachelor's in Life Sciences, Project Management Certification | Associate's or Bachelor's in Science, relevant lab certifications |
| Work Environment | Office-based, overseeing projects in labs or biotech companies | Laboratory setting, performing tests and sample analysis |
| Industry Usage | Used in biotech, pharmaceutical, and clinical labs for project oversight |
The Lims Project Manager focuses on planning, coordinating, and managing laboratory information system projects, ensuring timely delivery and compliance. In contrast, a Laboratory Technician performs hands-on testing and sample analysis. While both roles work within laboratory environments, their responsibilities and required skills differ significantly.
What are popular job titles related to Lims Project Manager jobs in Minnesota?
For Lims Project Manager jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Lims Project Manager jobs in Minnesota look for?
The top searched job categories for Lims Project Manager jobs in Minnesota are:
What cities in Minnesota are hiring for Lims Project Manager jobs?
Cities in Minnesota with the most Lims Project Manager job openings:
Technical Customer Service Representative -Medallion Labs
Minneapolis, MN • On-site
Other
Posted 12 days ago
Job description
Technical Customer Service Representative -Medallion Labs
Schedule:
Monday - Friday
(37.50 Hours per week, Customer service coverage window 8a - 4:30pm)
Hybrid schedule available once training is complete:
Month 1: 5 days per week in office
Month 2: 3 to 4 days in office
Month 3+: 3 in, 2 out hybrid schedule
**Flexibility on days will be discussed based on business and employee needs.
Medallion Labs is a division of *** that markets and provides analytical, chemistry, microbiology, sensory, shelf-life testing services to the food industry. Medallion Labs is a fast paced, dynamic small business environment with a close-knit team.
Since 1974, we have served every company on the Forbes Top Food Companies list, earning us s a leader in the food industry. We consistently meet demands for fast turnaround and accuracy of results, while maintaining our customers' expectations for quality, reliability, and flexibility.
Job Description:
Medallion Labs is looking for a motivated and experienced Technical Service Representative to join our external Customer Service department. This position will be responsible for:
Customer Service
• nswer customer inquiries via phone or email in a 24-business hour period
o Service capabilities, Results status, Results interpretation, etc.
• Handle customer complaints or escalations and facilitate resolution
• Handle all portal and order related questions, concerns, and troubleshooting with customers
• Demonstrate empathy and support during customer turndowns
o (sample matrix issues, updates to customer's expectations)
• Generate quotes for testing
• Generate Mock Nutrition Facts Panels via Genesis software
• Submit requests for reruns and additional testing through LIMS
• Set up conference calls with customers, when needed
• Build new customers in LIMS and update existing customer records when needed
• Monitor the Customer Service Dashboard in LIMS (i.e. Analyst Notes, etc.)
• Enter action items in LIMS for changes to testing and rerun requests
• Ensure customers are getting results as soon as possible
• Send Prelim Reports to customers, if needed
• Contact Approvers to push through Final Reports, if needed
• Pull historical data upon request
• Log all customer communication in Salesforce
• ssist with customer information Echo review as time allows
• Communicate weekly updates on submission trends and phone/email metrics
ccount Management
• Responsible for managing all client communications to ensure customer satisfaction and support with any service-related issues that result in escalation.
• Own large and specialty projects for the account.
• Maintain a deep understanding of all of Medallion's services and capabilities and apply them to customer conversation and needs.
• Maintain strong collaboration with Sales to perform QBRs and support sales initiatives within assigned accounts
To qualify for the role, the ideal candidate will have proven experience working in a customer facing role with excellent knowledge of the latest lab industry trends and techniques. In addition to being an excellent communicator (written and verbal), preferred candidate will demonstrate strong relationship and client rapport skills.
Minimum Requirement
• 1 years' experience in retail, customer service and/or account management in any field. Lab/science experience a plus!
• Bachelor's degree (science-related field preferred but non-science fields accepted)
Job Sumary:
Technical Customer Service Rep
Shift: ['Customer Service', 'General Laboratory', 'Microsoft Office']
Start: ['Laboratory Information Management System (LIMS)']
Schedule:
Monday - Friday
(37.50 Hours per week, Customer service coverage window 8a - 4:30pm)
Hybrid schedule available once training is complete:
Month 1: 5 days per week in office
Month 2: 3 to 4 days in office
Month 3+: 3 in, 2 out hybrid schedule
**Flexibility on days will be discussed based on business and employee needs.
Medallion Labs is a division of *** that markets and provides analytical, chemistry, microbiology, sensory, shelf-life testing services to the food industry. Medallion Labs is a fast paced, dynamic small business environment with a close-knit team.
Since 1974, we have served every company on the Forbes Top Food Companies list, earning us s a leader in the food industry. We consistently meet demands for fast turnaround and accuracy of results, while maintaining our customers' expectations for quality, reliability, and flexibility.
Job Description:
Medallion Labs is looking for a motivated and experienced Technical Service Representative to join our external Customer Service department. This position will be responsible for:
- Executing customer excellence through managing expectations and providing technical responses to customer inquiries and serving as a liaison between the customers and the Medallion External Sales, Sample Handling and Quality Teams, along with Lab Analysts, and Scientists.
- Supporting key large customers; ensuring their needs are being met.
- Supporting the execution of digital, marketing, and continuous improvement projects as needed.
Customer Service
• nswer customer inquiries via phone or email in a 24-business hour period
o Service capabilities, Results status, Results interpretation, etc.
• Handle customer complaints or escalations and facilitate resolution
• Handle all portal and order related questions, concerns, and troubleshooting with customers
• Demonstrate empathy and support during customer turndowns
o (sample matrix issues, updates to customer's expectations)
• Generate quotes for testing
• Generate Mock Nutrition Facts Panels via Genesis software
• Submit requests for reruns and additional testing through LIMS
• Set up conference calls with customers, when needed
• Build new customers in LIMS and update existing customer records when needed
• Monitor the Customer Service Dashboard in LIMS (i.e. Analyst Notes, etc.)
• Enter action items in LIMS for changes to testing and rerun requests
• Ensure customers are getting results as soon as possible
• Send Prelim Reports to customers, if needed
• Contact Approvers to push through Final Reports, if needed
• Pull historical data upon request
• Log all customer communication in Salesforce
• ssist with customer information Echo review as time allows
• Communicate weekly updates on submission trends and phone/email metrics
ccount Management
• Responsible for managing all client communications to ensure customer satisfaction and support with any service-related issues that result in escalation.
• Own large and specialty projects for the account.
• Maintain a deep understanding of all of Medallion's services and capabilities and apply them to customer conversation and needs.
• Maintain strong collaboration with Sales to perform QBRs and support sales initiatives within assigned accounts
To qualify for the role, the ideal candidate will have proven experience working in a customer facing role with excellent knowledge of the latest lab industry trends and techniques. In addition to being an excellent communicator (written and verbal), preferred candidate will demonstrate strong relationship and client rapport skills.
Minimum Requirement
• 1 years' experience in retail, customer service and/or account management in any field. Lab/science experience a plus!
• Bachelor's degree (science-related field preferred but non-science fields accepted)
- Proficiency in Microsoft Office
- LIMS exposure preferred
- Strong time management and prioritization skills
- Excellent interpersonal, communications and business management skills
- Strong ability to influence
- Navigate matrix organization
- Team Player
- Previous analytical lab experience a plus
Job Sumary:
Technical Customer Service Rep
Shift: ['Customer Service', 'General Laboratory', 'Microsoft Office']
Start: ['Laboratory Information Management System (LIMS)']
About Aequor Technologies
Sourced by ZipRecruiter
Aequor Technologies, located in Piscataway, New Jersey, is an established IT consulting and solutions company that operates primarily in the United States. The company, founded in 1998, specializes in providing high-value, cost-effective IT services and solutions for a variety of industries, including health care, life sciences, manufacturing, and media and entertainment. They offer a wide array of services including IT consulting, application development, infrastructure management, and strategic staffing solutions. Its mission is to facilitate its clients in their pursuit of achieving business objectives through effective and efficient use of technology. Aequor Technologies is a significant player in its field, boasting several accomplishments including repeated recognition as one of the fastest growing privately-held companies in the U.S. by Inc. 5000.
Industry
Recruiting and staffing services
Company size
201 - 500 Employees
Headquarters location
Piscataway, NJ, US
Year founded
1998