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Lilly Direct Jobs in Washington (NOW HIRING)

Lilly Pulitzer Job Type: Regular Brand Strategy Our Brand mission is to inspire confidence and ... Achieve or exceed direct contribution and budgeted net sales. * Identify areas of opportunity and ...

Lilly Pulitzer Job Type: Regular Brand Strategy Our Brand mission is to inspire confidence and ... Achieve or exceed direct contribution and budgeted net sales. * Identify areas of opportunity and ...

Lilly Pulitzer Job Type: Regular Brand Strategy Our Brand mission is to inspire confidence and ... Achieve or exceed direct contribution and budgeted net sales. * Identify areas of opportunity and ...

Store Manager

Fairfax, VA · On-site

$54K - $85K/yr

Lilly Pulitzer Job Type: Regular Brand Strategy Our Brand mission is to inspire confidence and ... Achieve or exceed direct contribution and budgeted net sales. * Identify areas of opportunity and ...

New

... Eli Lilly, Freddie Mac, Fannie Mae, GMAC Insurance, IBM, ING Direct Bank, Johnson & Johnson, JP Morgan & Chase, LL Bean, Liberty Mutual, Nasdaq, Navimedix, Nextel, Pfizer, State Farm Insurance ...

... Eli Lilly, Freddie Mac, Fannie Mae, GMAC Insurance, IBM, ING Direct Bank, Johnson & Johnson, JP Morgan & Chase, LL Bean, Liberty Mutual, Nasdaq, Navimedix, Nextel, Pfizer, State Farm Insurance ...

Jr QA Tester

Mount Rainier, MD · On-site

$55K - $58K/yr

... Eli Lilly, Freddie Mac, Fannie Mae, GMAC Insurance, IBM, ING Direct Bank, Johnson & Johnson, JP Morgan & Chase, LL Bean, Liberty Mutual, Nasdaq, Navimedix, Nextel, Pfizer, State Farm Insurance ...

Jr QA Tester

Mount Rainier, MD · On-site

$55K - $58K/yr

... Eli Lilly, Freddie Mac, Fannie Mae, GMAC Insurance, IBM, ING Direct Bank, Johnson & Johnson, JP Morgan & Chase, LL Bean, Liberty Mutual, Nasdaq, Navimedix, Nextel, Pfizer, State Farm Insurance ...

Lilly Direct information

What is Lilly Direct?

Lilly Direct is a direct-to-patient service provided by Eli Lilly and Company, offering a convenient way for patients to access select Lilly medications online. Through Lilly Direct, patients can connect with independent telehealth providers, obtain prescriptions, and have medications shipped directly to their homes. This service aims to improve medication accessibility, particularly for chronic conditions like diabetes, obesity, and migraine. Lilly Direct also provides resources and support for patients to manage their health more effectively.

What are the key responsibilities for professionals working in Lilly Direct’s patient support and digital health teams?

Professionals in Lilly Direct’s patient support and digital health teams typically manage patient onboarding, address medication access challenges, and provide guidance on using digital tools for therapy management. A significant part of the role involves collaborating with healthcare providers, pharmacists, and internal Lilly experts to ensure patients receive timely and accurate support. Team members often contribute to process improvements, help troubleshoot technology issues, and participate in cross-functional meetings to align on patient care initiatives. This environment offers opportunities for career growth in both clinical and digital health pathways.

What are the key skills and qualifications needed to thrive as a Lilly Direct specialist, and why are they important?

To thrive as a Lilly Direct specialist, you need a strong understanding of pharmaceutical products, healthcare systems, and customer service, often supported by a background in pharmacy, nursing, or healthcare administration. Familiarity with CRM software, prescription management platforms, and HIPAA compliance is typically required. Excellent communication, problem-solving, and organizational skills help you effectively support patients and healthcare providers. These competencies are essential for ensuring accurate medication delivery, compliance with regulations, and a positive patient experience.

What is the difference between Lilly Direct vs Lilly Customer Service Representative?

AspectLilly DirectLilly Customer Service Representative
Primary RoleDirect sales and customer engagement for Lilly productsHandling customer inquiries and support for Lilly products
Required CredentialsSales certifications, knowledge of pharmaceutical productsCustomer service training, communication skills
Work EnvironmentField sales, client meetings, healthcare settingsCall centers, office-based support
Employer & Industry UsagePharmaceutical sales teams at LillyCustomer support teams at Lilly

While both roles involve interaction with Lilly products, Lilly Direct focuses on sales and direct customer engagement, often in the field, whereas Lilly Customer Service Representatives primarily handle inquiries and support via phone or online channels. Understanding these differences helps job seekers identify the right position based on their skills and career goals.

What are popular job titles related to Lilly Direct jobs in Washington? For Lilly Direct jobs in Washington, the most frequently searched job titles are:
What cities in Washington are hiring for Lilly Direct jobs? Cities in Washington with the most Lilly Direct job openings:
Infographic showing various Lilly Direct job openings in Washington as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 15% Part Time, and 7% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.

Full-time

Re-posted 6 days ago


Lilly Pulitzer rating

5.8

Company rating: 5.8 out of 10

Based on 14 frontline employees who took The Breakroom Quiz


Job description

Lilly Pulitzer
Job Type:
Regular
Brand Strategy
Our Brand mission is to inspire confidence and optimism, inviting everyone to shine bright and stand out.
Our Brand vision statement is: "Create Your Sunshine, A Resort State of Mind".
Our Brand Equities are: Casual Glamour, Sunny & Spirited, and Charmingly Disarming.
Job Description
About the Position
The Store Manager has the primary responsibility for achieving the Budgeted Net Sales and Operating Profit for their respective store, demonstrating high personal selling skills, ensuring the client experience, and staffing and operations for their store. This includes delighting clients, representing the brand effectively, embracing the brand positioning, and maintaining a strong, dynamic store team. The Store Manager should lead with and uphold the company Core Values and Core Leadership Qualities.
A day in the life...
Delivering Results
  • Achieve or exceed direct contribution and budgeted net sales.
  • Identify areas of opportunity and develop solutions to increase traffic, improve client experience, and support sales and operations teams.
  • Create strategies that support an exceptional client experience and deliver monthly, quarterly, and annual results while maximizing productivity.
  • Plan and execute local events that tie to the community and fuel incremental traffic and sales.

Client Experience and Store Culture
  • Understand the Lilly Pulitzer brand framework, have a genuine interest and enthusiasm for the concept, the client, and the merchandise.
  • Establish a high-performance selling environment that emulates the Lilly Pulitzer culture and exceeds client expectations.
  • Create meaningful, lasting relationships with clients by building trust and credibility through extensive product knowledge and community events.
  • Positively resolve client issues as they arise.

Leadership
  • Keen oversight and financial management including control of payroll and expense budgets.
  • Enhance store culture by engaging with and inspiring others through Lilly Pulitzer's Core Values and Core Leadership Qualities.
  • Delegate divisions of responsibility (DOR) to achieve goals. Foster and encourage building teams and skills within those DORs.

Talent and Team Development
  • Build leadership teams, collaborate, and coach associates to cultivate high-performing teams.
  • Motivate and inspire staff by promoting and developing a team atmosphere, always leading with a sunny & spirited attitude.
  • Coach team with clear, concise, and actionable feedback while encouraging the management team to operate with the same standards.
  • Train and retain A+ talent.
  • Carry out personnel recruiting, hiring, training, discipline, and performance evaluations.
  • Adhere to and validate our compliance practices and partner with Talent Development to resolve or escalate personnel related issues as they arise.

Operational Excellence
  • Collaborate effectively with cross functional partners and colleagues.
  • Maintain the integrity of the store inventory.
  • Maintain exceptional visual and operational standards as set by the Visual and Retail Operations teams.

Qualifications for the Position
  • A four-year college degree is preferred, but not required.
  • 5+ years of management experience, preferably in the fashion or luxury retail industry.
  • Full understand of specialty retail, including business development, visual merchandising, and store operations.
  • Ability to develop and maintain relationships with clients and colleagues.
  • Superior written and verbal communication skills.
  • Excellent problem solving and decision-making skills.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • High level of ownership and responsibility.
  • Proficient in Microsoft & Apple technology.
  • Prior knowledge of XStore & Tulip a plus.
  • Must be able to lift up to 20 pounds.
  • Ability to be on your feet and maneuver around the store during shift hours.

A Little More to Know...
  • This position is classified as full-time salaried; it is exempt and is not eligible for overtime. You will be expected to work, on average, a 40-hour week.
  • This position is eligible for standard company benefits.
  • This position is based In-Store at our Lilly Pulitzer Retail Location.
  • Given the seasonality of the business, this position may require flexible working hours, including nights, weekends, and holidays. This position will adhere to the Company Retail Holiday time off policy.
  • This position is expected to collaborate effectively with other individuals in alignment with our Core Values and Core Leadership Qualities.
  • This position requires compliance with Lilly Pulitzer policies and a detailed Code of Conduct as outlined in the Employee Handbook.
  • This position is reviewed annually.

Lilly Pulitzer is an equal opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making, lawful off-duty use of marijuana, any other characteristic protected by law, or any combination of two or more of the characteristics listed here.
Lilly Pulitzer participates in E-Verify. Details in English and Spanish. Right to Work Statement in English and Spanish
If you need assistance and/or a reasonable accommodation due to a disability during the application process, please contact the Lilly Pulitzer Talent Development Department at 610-878-5550.
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