Instacart has become a lifeline for millions of people, and we're building the team to help push ... like across the L7, AGM, and account team layers - including QBR quality, growth planning ...
Instacart has become a lifeline for millions of people, and we're building the team to help push ... like across the L7, AGM, and account team layers - including QBR quality, growth planning ...
Instacart has become a lifeline for millions of people, and we're building the team to help push ... with cross functional partners like Strategic Finance, Commercial Partnerships and Brand ...
Instacart has become a lifeline for millions of people, and we're building the team to help push ... with cross functional partners like Strategic Finance, Commercial Partnerships and Brand ...
Social Content Producer
OR · Remote
$125K/yr
Why this role is on the menu Instacart is already a key part of people's everyday lives - we're in ... The person who joins our team will help define what our brand looks, sounds, and feels like on ...
Social Content Producer
OR · Remote
$125K/yr
Why this role is on the menu Instacart is already a key part of people's everyday lives - we're in ... The person who joins our team will help define what our brand looks, sounds, and feels like on ...
Founding BizOps
San Francisco, CA · On-site
Investor in companies like: Instacart, Coinbase, Airtable, Rippling, Notion, Character.ai The Role As the Founding Business Operations hire at DayDream, you'll play a critical role in building the ...
Founding BizOps
San Francisco, CA · On-site
Investor in companies like: Instacart, Coinbase, Airtable, Rippling, Notion, Character.ai The Role As the Founding Business Operations hire at DayDream, you'll play a critical role in building the ...
Manager - IT Pharmacy
Issaquah, WA · On-site
$75 - $88.25/hr
Medical
Dental
Vision
Life
Retirement
PTO
This role oversees the critical infrastructure powering the Pharmacy IT ecosystem, including Workflow applications, audit reporting, and patient digital engagement platforms like Instacart ...
Manager - IT Pharmacy
Issaquah, WA · On-site
$75 - $88.25/hr
Medical
Dental
Vision
Life
Retirement
PTO
This role oversees the critical infrastructure powering the Pharmacy IT ecosystem, including Workflow applications, audit reporting, and patient digital engagement platforms like Instacart ...
Your next role with Revivn!
$125K - $150K/yr
Working with companies like Instacart, Lyft, Qualtrics, X, Gensler, and Spotify, we are changing the way companies view used technology with a new model that focuses on repurposing instead of ...
Quick apply
Your next role with Revivn!
$125K - $150K/yr
Working with companies like Instacart, Lyft, Qualtrics, X, Gensler, and Spotify, we are changing the way companies view used technology with a new model that focuses on repurposing instead of ...
Compliance Specialist
Fresno, CA · On-site
Working with companies like Instacart, Lyft, Qualtrics, X, Gensler, and Spotify, we are changing the way companies view used technology with a new model that focuses on repurposing instead of ...
Compliance Specialist
Fresno, CA · On-site
Working with companies like Instacart, Lyft, Qualtrics, X, Gensler, and Spotify, we are changing the way companies view used technology with a new model that focuses on repurposing instead of ...
Manager - IT Pharmacy
Issaquah, WA · On-site
$75 - $88.25/hr
Medical
Dental
Vision
Life
Retirement
PTO
This role oversees the critical infrastructure powering the Pharmacy IT ecosystem, including Workflow applications, audit reporting, and patient digital engagement platforms like Instacart ...
Manager - IT Pharmacy
Issaquah, WA · On-site
$75 - $88.25/hr
Medical
Dental
Vision
Life
Retirement
PTO
This role oversees the critical infrastructure powering the Pharmacy IT ecosystem, including Workflow applications, audit reporting, and patient digital engagement platforms like Instacart ...
Work with a team of former YC founders, growth leaders, and execs at Silicon Valley's fastest-growing companies like Instacart, AngelList, Coinbase, and Retool. * Have loads of control and autonomy ...
Work with a team of former YC founders, growth leaders, and execs at Silicon Valley's fastest-growing companies like Instacart, AngelList, Coinbase, and Retool. * Have loads of control and autonomy ...
Work with a team of former YC founders, growth leaders, and execs at Silicon Valley's fastest-growing companies like Instacart, AngelList, Coinbase, and Retool. * Have loads of control and autonomy ...
Work with a team of former YC founders, growth leaders, and execs at Silicon Valley's fastest-growing companies like Instacart, AngelList, Coinbase, and Retool. * Have loads of control and autonomy ...
Assistant Director of Operations
New York, NY · On-site
Medical
Dental
Vision
Retirement
Working with companies like Instacart, Lyft, Qualtrics, X, Gensler, and Spotify, we are changing the way companies view used technology with a new model that focuses on repurposing instead of ...
Assistant Director of Operations
New York, NY · On-site
Medical
Dental
Vision
Retirement
Working with companies like Instacart, Lyft, Qualtrics, X, Gensler, and Spotify, we are changing the way companies view used technology with a new model that focuses on repurposing instead of ...
Enterprise Account Executive, US
New York, NY · On-site
Medical
Retirement
PTO
Trusted by brands like Instacart, Western Union, NBCUniversal, ZocDoc, and Sephora, we're big enough to matter, small enough for you to make a real impact. If you're excited by the grit of building ...
Enterprise Account Executive, US
New York, NY · On-site
Medical
Retirement
PTO
Trusted by brands like Instacart, Western Union, NBCUniversal, ZocDoc, and Sephora, we're big enough to matter, small enough for you to make a real impact. If you're excited by the grit of building ...
Instacart has become a lifeline for millions of people, and we're building the team to help push ... like ads and retailer satisfaction. About the Job * Own core Search metrics and funnels end to end ...
Instacart has become a lifeline for millions of people, and we're building the team to help push ... like ads and retailer satisfaction. About the Job * Own core Search metrics and funnels end to end ...
Your next role with Revivn!
New York, NY · On-site
$125K - $150K/yr
Medical
Dental
Vision
Retirement
PTO
Working with companies like Instacart, Lyft, Qualtrics, X, Gensler, and Spotify, we are changing the way companies view used technology with a new model that focuses on repurposing instead of ...
Your next role with Revivn!
New York, NY · On-site
$125K - $150K/yr
Medical
Dental
Vision
Retirement
PTO
Working with companies like Instacart, Lyft, Qualtrics, X, Gensler, and Spotify, we are changing the way companies view used technology with a new model that focuses on repurposing instead of ...
Enterprise Account Executive, US
Seattle, WA · On-site
Medical
Retirement
PTO
Trusted by brands like Instacart, Western Union, NBCUniversal, ZocDoc, and Sephora, we're big enough to matter, small enough for you to make a real impact. If you're excited by the grit of building ...
Enterprise Account Executive, US
Seattle, WA · On-site
Medical
Retirement
PTO
Trusted by brands like Instacart, Western Union, NBCUniversal, ZocDoc, and Sephora, we're big enough to matter, small enough for you to make a real impact. If you're excited by the grit of building ...
Working with companies like Instacart, Lyft, Qualtrics, X, Gensler, and Spotify, we are changing the way companies view used technology with a new model that focuses on repurposing instead of ...
Quick apply
Working with companies like Instacart, Lyft, Qualtrics, X, Gensler, and Spotify, we are changing the way companies view used technology with a new model that focuses on repurposing instead of ...
Working with companies like Instacart, Lyft, Qualtrics, X, Gensler, and Spotify, we are changing the way companies view used technology with a new model that focuses on repurposing instead of ...
Quick apply
Working with companies like Instacart, Lyft, Qualtrics, X, Gensler, and Spotify, we are changing the way companies view used technology with a new model that focuses on repurposing instead of ...
Strategic Account Executive - MarTech / AdTech
New York, NY · On-site
Medical
Retirement
PTO
Trusted by brands like Instacart, Western Union, NBCUniversal, ZocDoc, and Sephora, we're big enough to matter, small enough for you to make a real impact. If you're excited by the grit of building ...
Strategic Account Executive - MarTech / AdTech
New York, NY · On-site
Medical
Retirement
PTO
Trusted by brands like Instacart, Western Union, NBCUniversal, ZocDoc, and Sephora, we're big enough to matter, small enough for you to make a real impact. If you're excited by the grit of building ...
Instacart has become a lifeline for millions of people, and we're building the team to help push ... Turn signals like engagement surveys into action - working across the organization to develop the ...
Instacart has become a lifeline for millions of people, and we're building the team to help push ... Turn signals like engagement surveys into action - working across the organization to develop the ...
$121K - $156K/yr
About the Team - The Instacart Customer Experience Process Improvement & Content Operations (PICO ... AI tools like Sierra and Genesys Copilot. * Report knowledge metrics and drive continuous ...
Like Instacart information
See salary details
$10.82 - $11.63
2% of jobs
$11.63 - $12.43
6% of jobs
$12.43 - $13.24
6% of jobs
$13.24 - $14.05
6% of jobs
$14.27 is the 25th percentile. Wages below this are outliers.
$14.05 - $14.86
15% of jobs
The median wage is $15.38 / hr.
$14.86 - $15.67
22% of jobs
$15.67 - $16.48
15% of jobs
$16.66 is the 75th percentile. Wages above this are outliers.
$16.48 - $17.29
11% of jobs
$17.29 - $18.09
8% of jobs
$18.09 - $18.90
6% of jobs
$18.90 - $19.71
2% of jobs
$10
$15
$19
How much do like instacart jobs pay per hour?
As of Aug 14, 2026, the average hourly pay for like instacart in the United States is $15.45, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $16.59 per hour, depending on experience, location, and employer.
What is the difference between Like Instacart vs Shipt Shopper?
| Aspect | Like Instacart | Shipt Shopper |
|---|---|---|
| Required Credentials | None or minimal; background check | None; background check often required |
| Work Environment | Grocery delivery, flexible hours | Grocery delivery, flexible hours |
| Employer & Industry | Instacart, grocery delivery services | Shipt, grocery delivery services |
| Common Search & Comparison | Yes | Yes |
Both Like Instacart and Shipt Shopper roles involve grocery delivery with similar credentials and work environments. The main differences lie in platform-specific policies and app interfaces. Both roles are popular gig jobs in the grocery delivery industry, offering flexible schedules and minimal requirements.
More about Like Instacart jobs
What job categories do people searching Like Instacart jobs look for?
The top searched job categories for Like Instacart jobs are:
Instacart rating
7.1
Based on 31 frontline employees who took The Breakroom Quiz
28th of 64 rated delivery companies
Job description
We're transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we're building the team to help push our shopping cart forward. If you're ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There's no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work-whether it's from home, an office, or your favorite coffee shop-while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
Overview
Instacart's Enterprise Solutions team partners with North America's largest grocery and retail chains to power their digital commerce through StorefrontPro, the Enterprise API (Fulfillment and Ads), CarrotAds, and adjacent software products. We're seeking a Director, Customer Success to lead the commercial Retailer Success organization - accountable for post-live growth, retention, and expansion across the enterprise software portfolio.
In this highly visible role, you will lead a team of senior managers, Account Growth Managers (AGMs), and L7 Principal Growth Strategists who serve as the strategic and commercial face of Instacart to retailer executives. You'll own the outcomes that matter: net revenue retention (NRR), gross revenue retention (GRR), expansion GTV, adoption velocity, and CSAT. You'll partner closely with Business Development on commercial leadership, with the Sr Director on portfolio-level strategy, with the Director of Enterprise Architecture & Engineering (the technical CS / PSM function) on shared accounts, and with Product on retailer signal and roadmap adoption.
This is a roll-up-your-sleeves leadership opportunity for someone who has personally led the transformation of CS from reactive enablement toward proactive business advisory, can hire and develop senior consultative talent, and thrives in a fast-paced, BD-led commercial environment with shared standards rather than rigid process. The role reports to the Senior Director, Enterprise Delivery and Growth, and is remote across the United States and Canada with a preference for proximity to Toronto for key cross-functional collaboration.
About the Job
Minimum Qualifications
#LI-Remote
Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.
Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.
For US based candidates, the base pay ranges for a successful candidate are listed below.
CA, NY, CT, NJ
$230,000-$243,000 USD
WA
$221,000-$233,000 USD
OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI
$212,000-$223,500 USD
All other states
$192,000-$202,500 USD
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we're building the team to help push our shopping cart forward. If you're ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There's no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work-whether it's from home, an office, or your favorite coffee shop-while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
Overview
Instacart's Enterprise Solutions team partners with North America's largest grocery and retail chains to power their digital commerce through StorefrontPro, the Enterprise API (Fulfillment and Ads), CarrotAds, and adjacent software products. We're seeking a Director, Customer Success to lead the commercial Retailer Success organization - accountable for post-live growth, retention, and expansion across the enterprise software portfolio.
In this highly visible role, you will lead a team of senior managers, Account Growth Managers (AGMs), and L7 Principal Growth Strategists who serve as the strategic and commercial face of Instacart to retailer executives. You'll own the outcomes that matter: net revenue retention (NRR), gross revenue retention (GRR), expansion GTV, adoption velocity, and CSAT. You'll partner closely with Business Development on commercial leadership, with the Sr Director on portfolio-level strategy, with the Director of Enterprise Architecture & Engineering (the technical CS / PSM function) on shared accounts, and with Product on retailer signal and roadmap adoption.
This is a roll-up-your-sleeves leadership opportunity for someone who has personally led the transformation of CS from reactive enablement toward proactive business advisory, can hire and develop senior consultative talent, and thrives in a fast-paced, BD-led commercial environment with shared standards rather than rigid process. The role reports to the Senior Director, Enterprise Delivery and Growth, and is remote across the United States and Canada with a preference for proximity to Toronto for key cross-functional collaboration.
About the Job
- Lead the Retailer Success organization for the enterprise software portfolio - owning commercial CS outcomes end to end, including NRR, GRR, expansion GTV, adoption velocity, CSAT, and renewal performance.
- Build and develop a senior consultative CS bench by hiring, sponsoring, and ramping L7 Principal Growth Strategists who engage retailer executives on ecommerce strategy, merchandising, and operations - not platform configuration - and who can credibly influence retailer P&L outcomes and roadmap adoption.
- Manage senior managers leading AGM (Account Growth Manager) pods, setting standards for what good looks like across the L7, AGM, and account team layers - including QBR quality, growth planning, executive engagement, and renewal execution.
- Operate in a BD-led commercial environment as a true commercial peer to BD - preserving BD's ownership of the primary commercial relationship while owning post-sale accountability and surfacing churn, expansion, and escalation signal early and clearly.
- Partner with the Director of Enterprise Architecture & Engineering on shared-account coordination - ensuring the cross-org account team (commercial CS + technical CS / PSM) functions as one team to the retailer despite the org split, with co-authored protocols and clean escalation paths.
- Define and enforce the L7 boundary: L7s as routers and strategists, not resolvers - ensuring AGMs and PSMs absorb operational and technical execution so L7 capacity remains focused on retailer-executive engagement and growth strategy.
- Own the consultative transformation roadmap - talent strategy, comp structure, operating cadence, and tooling shifts required to evolve CS from a feature-enablement function into a strategic business advisory function for Tier A and B accounts.
- Partner with the Director of Retailer Delivery on the implementation-to-success motion as a managed lifecycle (not a document handoff) - ensuring CS is engaged early, named handoff criteria are met, and accounts transition cleanly into early-lifecycle growth ownership.
- Operationalize the tier model in CS - applying high-touch (L7 + AGM + PSM) coverage for Tier A/B and scaled/digital-first models for Tier C/D, with clear exception protocols and capacity guardrails.
- Build a structured retailer-signal feedback loop into Product - using CS engagements to surface durable patterns (not anecdotes), instrument adoption of roadmap items, and hold CS accountable for adoption outcomes.
- Apply AI augmentation to scale CS coverage and quality without linear headcount growth - including health monitoring, account-prep automation, QBR/insight generation, and signal triage - partnering with the Technical org on tooling roadmap and adoption.
- Represent the post-sale narrative for the portfolio to senior leadership - integrating retention, growth, churn risk, executive-account temperature, and pipeline outlook - and serve as the Director-level escalation point for retailer relationships when AGM-led engagement is insufficient.
Minimum Qualifications
- 8+ years of enterprise customer success, account management, or post-sale leadership at a B2B SaaS or enterprise technology company.
- Direct, accountable leadership of a customer success organization responsible for post-live growth, NRR, and expansion - owning the number, not just contributing to it.
- Track record of managing managers (M2/Senior Manager layer), with demonstrated ability to set standards and develop senior leaders without micromanagement.
- Ownership of a CS book or post-sale P&L of meaningful scale (e.g., $50M+ ARR) with documented outcomes on NRR, GRR, or expansion.
- Proven success operating in a BD- or Sales-led commercial environment - clear instinct for where the CS lane begins and ends, comfort with shared standards rather than rigid RACI/process.
- Demonstrated executive presence with enterprise customer counterparts (VP / SVP / C-level), including the ability to deliver hard news, navigate escalations, and rebuild trust after issues.
- Experience designing and operating tiered CS coverage models (high-touch for strategic accounts, scaled/digital for the long tail), including capacity planning and exception handling.
- Hands-on experience hiring senior consultative talent - Principal CS, Strategy, or equivalent - with a clear point of view on profile, comp, and ramp.
- Strong working knowledge of the implementation-to-success seam - how delivery and CS hand off (or, ideally, run in parallel) on the same accounts, and what breaks when they don't.
- Experience transforming a CS function from reactive enablement into proactive business advisory, including the talent, comp, operating-model, and tooling changes required (not a renaming exercise).
- Track record of building or scaling Principal-level / strategist roles inside a CS org - including hiring profile, ramp, comp design, and integration with the rest of the account team.
- Experience operating with a separate technical CS / PSM / TAM function on shared enterprise accounts - including co-authoring cross-org protocols and managing escalations across an org boundary.
- Background applying AI to CS workflows - health monitoring, account preparation, QBR generation, signal triage - with measurable impact on coverage, throughput, or quality.
- Familiarity with the BD/CS interface in commercially complex enterprise sales motions, including renewals, multi-product expansion, and shared-account operating norms.
- Deep familiarity with enterprise retail, grocery, ecommerce platforms, retail media, or adjacent complex B2B domains - including how large retailers evaluate, adopt, and scale technology solutions.
- Experience instrumenting retailer signal into structured product feedback (not anecdotal) and partnering with Product leaders on adoption accountability.
#LI-Remote
Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.
Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.
For US based candidates, the base pay ranges for a successful candidate are listed below.
CA, NY, CT, NJ
$230,000-$243,000 USD
WA
$221,000-$233,000 USD
OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI
$212,000-$223,500 USD
All other states
$192,000-$202,500 USD
What Instacart employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Instacart
Sourced by ZipRecruiter
Instacart, based in San Francisco, CA, US, operates within the retail industry, specifically grocery delivery and pick-up service. It is recognized as a pioneer in this field, delivering fresh groceries from local stores directly to customers' doors. The company, which launched its services in 2012, continues to pioneer change in the online grocery shopping sector through its commitment to cutting-edge technology, new business ideas, and dedicated service.
Industry
Technology, communication and media
Company size
10,000+ Employees
Headquarters location
San Francisco, CA, US
Year founded
2012