Help Desk Analyst
$21.50 - $29.25/hr
Act as the primary point of contact for NJ TRANSIT s(NJT) Light Rail Operations on service ... board train announcements, and NJTpublic information/customer service/social media. Review ...
New
$21.50 - $29.25/hr
Act as the primary point of contact for NJ TRANSIT s(NJT) Light Rail Operations on service ... board train announcements, and NJTpublic information/customer service/social media. Review ...
New
$21.50 - $29.25/hr
Act as the primary point of contact for NJ TRANSIT s(NJT) Light Rail Operations on service ... board train announcements, and NJTpublic information/customer service/social media. Review ...
New
Act as the primary point of contact for NJ TRANSIT's (NJT) Light Rail Operations on service ... board train announcements, and NJ public information/customer service/social media. * Review ...
New
Act as the primary point of contact for NJ TRANSIT's (NJT) Light Rail Operations on service ... board train announcements, and NJ public information/customer service/social media. * Review ...
New
... light rail and commuter trains, as well as resources for those who carpool, vanpool, walk or bike ... Valid driver's license with acceptable driving record. * Ability to obtain a Class B CDL Driver ...
... light rail and commuter trains, as well as resources for those who carpool, vanpool, walk or bike ... Valid driver's license with acceptable driving record. * Ability to obtain a Class B CDL Driver ...
$89K - $144K/yr
... light rail and commuter trains, as well as resources for those who carpool, vanpool, walk or bike ... Valid driver's license with acceptable driving record. Ability to obtain a Class B CDL Driver ...
$89K - $144K/yr
... light rail and commuter trains, as well as resources for those who carpool, vanpool, walk or bike ... Valid driver's license with acceptable driving record. Ability to obtain a Class B CDL Driver ...
... Light Rail Service & Inspection (9726) Open to all qualified employees Applicants must apply online ... Railroad Signaling and Train Control Systems, Electronic Fare Collection Systems, Railcar ...
... Light Rail Service & Inspection (9726) Open to all qualified employees Applicants must apply online ... Railroad Signaling and Train Control Systems, Electronic Fare Collection Systems, Railcar ...
Baltimore, MD · On-site
$66K - $103K/yr
... Light Rail Service & Inspection (9726) Open to all qualified employees Applicants must apply online ... Railroad Signaling and Train Control Systems, Electronic Fare Collection Systems, Railcar ...
Baltimore, MD · On-site
$66K - $103K/yr
... Light Rail Service & Inspection (9726) Open to all qualified employees Applicants must apply online ... Railroad Signaling and Train Control Systems, Electronic Fare Collection Systems, Railcar ...
Are you a fully qualified train driver with at least 3 years productive train driving experience ... the most extensive rail network in the UK. Joining CrossCountry will provide you with the ...
Are you a fully qualified train driver with at least 3 years productive train driving experience ... the most extensive rail network in the UK. Joining CrossCountry will provide you with the ...
... Light Rail Service & Inspection (9726) Open to all qualified employees Applicants must apply online ... Railroad Signaling and Train Control Systems, Electronic Fare Collection Systems, Railcar ...
... Light Rail Service & Inspection (9726) Open to all qualified employees Applicants must apply online ... Railroad Signaling and Train Control Systems, Electronic Fare Collection Systems, Railcar ...
Baltimore, MD · On-site
$91K - $142K/yr
... Light Rail, Maintenance-of-Way (MOW), and MARC Train operations. Responsibilities The Assistant Chief Safety Officer - Rail will : • Manage and administer PTASP and SSPP activities as they relate ...
Baltimore, MD · On-site
$91K - $142K/yr
... Light Rail, Maintenance-of-Way (MOW), and MARC Train operations. Responsibilities The Assistant Chief Safety Officer - Rail will : • Manage and administer PTASP and SSPP activities as they relate ...
Lead safety-related coordination with Metro, Light Rail, MOW, and MARC Train leadership to support a robust Safety Management System (SMS) and promote a strong, positive safety culture. * Guide ...
Lead safety-related coordination with Metro, Light Rail, MOW, and MARC Train leadership to support a robust Safety Management System (SMS) and promote a strong, positive safety culture. * Guide ...
Baltimore, MD · On-site
$91K - $142K/yr
... Light Rail, Maintenance-of-Way (MOW), and MARC Train operations. Responsibilities The Assistant Chief Safety Officer - Rail will: Manage and administer PTASP and SSPP activities as they relate to all ...
Baltimore, MD · On-site
$91K - $142K/yr
... Light Rail, Maintenance-of-Way (MOW), and MARC Train operations. Responsibilities The Assistant Chief Safety Officer - Rail will: Manage and administer PTASP and SSPP activities as they relate to all ...
Los Angeles, CA · On-site
$57K - $84K/yr
Examples of Duties Operates light and heavy rail train equipment to transport passengers Informs ... P Driver License Minimum of 21 years of age Must have a good driving record for the past 5 years ...
Los Angeles, CA · On-site
$57K - $84K/yr
Examples of Duties Operates light and heavy rail train equipment to transport passengers Informs ... P Driver License Minimum of 21 years of age Must have a good driving record for the past 5 years ...
Seattle, WA · On-site
$25 - $35/hr
We offer an unlimited Orca transportation pass that can be used for the bus, light rail, train and ferry * Competitive compensation packages * Medical and vision insurance options * Company-sponsored ...
Seattle, WA · On-site
$25 - $35/hr
We offer an unlimited Orca transportation pass that can be used for the bus, light rail, train and ferry * Competitive compensation packages * Medical and vision insurance options * Company-sponsored ...
Minneapolis, MN · On-site
... train, cars, trucks, and equipment. They also remanufacture and rebuild components to the ... License Requirement for Light Rail Mechanic Technician: * Valid driver's license with acceptable ...
Minneapolis, MN · On-site
... train, cars, trucks, and equipment. They also remanufacture and rebuild components to the ... License Requirement for Light Rail Mechanic Technician: * Valid driver's license with acceptable ...
Saint Louis, MO · On-site
$27 - $34.75/hr
Assists in the maintenance and repair of wayside signal and train control systems and highway grade crossing warning systems of the MetroLink light rail system during emergencies and service ...
Saint Louis, MO · On-site
$27 - $34.75/hr
Assists in the maintenance and repair of wayside signal and train control systems and highway grade crossing warning systems of the MetroLink light rail system during emergencies and service ...
$25 - $35/hr
We offer an unlimited Orca transportation pass that can be used for the bus, light rail, train and ferry * Competitive compensation packages * Medical and vision insurance options * Company-sponsored ...
$25 - $35/hr
We offer an unlimited Orca transportation pass that can be used for the bus, light rail, train and ferry * Competitive compensation packages * Medical and vision insurance options * Company-sponsored ...
Saint Paul, MN · On-site
... train, cars, trucks, and equipment. They also remanufacture and rebuild components to the ... License Requirement for Light Rail Mechanic Technician: * Valid driver's license with acceptable ...
Saint Paul, MN · On-site
... train, cars, trucks, and equipment. They also remanufacture and rebuild components to the ... License Requirement for Light Rail Mechanic Technician: * Valid driver's license with acceptable ...
$84K - $94K/yr
... train, cars, trucks, and equipment. They also remanufacture and rebuild components to the ... License Requirement for Light Rail Mechanic Technician: Valid driver's license with acceptable ...
$84K - $94K/yr
... train, cars, trucks, and equipment. They also remanufacture and rebuild components to the ... License Requirement for Light Rail Mechanic Technician: Valid driver's license with acceptable ...
Saint Louis, MO · On-site
$27 - $34.75/hr
Assists in the maintenance and repair of wayside signal and train control systems and highway grade crossing warning systems of the MetroLink light rail system during emergencies and service ...
Saint Louis, MO · On-site
$27 - $34.75/hr
Assists in the maintenance and repair of wayside signal and train control systems and highway grade crossing warning systems of the MetroLink light rail system during emergencies and service ...
In this position, you will be the technical lead for major Light Rail Transit (LRT), commuter rail, and conventional train control projects, serving as the Systems Engineering Lead, Systems ...
In this position, you will be the technical lead for major Light Rail Transit (LRT), commuter rail, and conventional train control projects, serving as the Systems Engineering Lead, Systems ...
$8.89 - $10.21
0% of jobs
$10.21 - $11.52
2% of jobs
$11.52 - $12.83
3% of jobs
$12.83 - $14.14
4% of jobs
$15.18 is the 25th percentile. Wages below this are outliers.
$14.14 - $15.45
19% of jobs
$15.45 - $16.76
20% of jobs
The median wage is $16.79 / hr.
$16.76 - $18.07
25% of jobs
$18.16 is the 75th percentile. Wages above this are outliers.
$18.07 - $19.38
12% of jobs
$19.38 - $20.69
8% of jobs
$20.69 - $22.01
4% of jobs
$22.01 - $23.32
2% of jobs
$8
$16
$23
| Aspect | Light Rail Train Driver | Subway Train Operator |
|---|---|---|
| Credentials | Driver's license, sometimes specific light rail certifications | Commercial driver's license (CDL) or subway-specific certifications |
| Work Environment | Urban street-level tracks, often at-grade or elevated | Underground tunnels or dedicated subway tracks |
| Industry Usage | Public transit agencies in cities with light rail systems | Major metro subway systems in large cities |
| Common Search Intent | Comparing roles in urban transit | Understanding differences in urban rail jobs |
The main difference between a Light Rail Train Driver and a Subway Train Operator lies in their work environment and certifications. Light Rail Train Drivers operate on street-level or elevated tracks within city areas, often requiring specific light rail licenses. Subway Train Operators work underground in tunnels, typically needing additional certifications like a CDL. Both roles are essential for urban transit systems but differ mainly in their operating environments and certification requirements.

PrincipleResponsibilities:
Act as the primary point of contact for NJ TRANSIT s(NJT) Light Rail Operations on service reporting and customer service data andmatters for the River LINE (RL), Hudson Bergen Light Rail (HBLR), and theNewark Light Rail (NLR).
Coordinate the dissemination of messages related tothe status of service on the three light rail systems and the impacts anyservice disruptions may have to ensure this information is delivered to NJTcustomers through various channels including travel alerts, NJT Website,station public address announcements, on-board train announcements, and NJTpublic information/customer service/social media.
Review, investigate and address customer issuesentered in Salesforce CRM, in addition to generating ad hoc reports andanalyzing customer trends to assist with each LR system s operability.Investigations into customer cases will often require interaction with LightRail managers/superintendents and regular coordination with NJT Customer Service.
Regularly collect, maintain, analyze, and reportdata regarding Light Rail Operations key performance indicators (KPIs), forboth internal, state, and federal use, including National TransportationDatabase (NTD) annual reporting.
Develop reports and narratives as needed by LightRail Operations or other NJT departments, providing information into ongoingoperations, incidents, and other related matters.
Attend regular meetings with NJT Customer Service,Public Information, and Social Media personnel to confirm planned maintenance,special events, or other events impacting Light Rail and develop communicationsas necessary.
Coordinate with NJT Public Information for messagedevelopment in relation to sudden service adjustments or outages. Periodicallyvisit each Light Rail system and participate in the Light Rail business car (no customers) ride along to observe safety and managerial inspections ofeach NJT Light Rail system and document as necessary.
Periodically travel as an Eyes and Ears employeeto observe timetables/schedules to ensure on time efficiency. This should alsoinclude random station/platform walk throughs and observation of postings andcustomer information to ensure accuracy and effectiveness of signage, as wellas assisting customers as necessary.
Report to and assist the Deputy Chief of Light RailOperations and assist him/her with various duties as assigned.
During major service events or disruptions, act asthe primary Light Rail and Contract Services designee at the EmergencyOperations Center (EOC).
Participate in necessary training related to NJTEmergency Operations Center and incident management.
On call 24/7 unless otherwise directed.
Other Light Rail duties as assigned.
Education,Experience and Qualifications
Bachelor s degree in communications, business administration, computerscience or related field from a US Department of Education accredited collegeor university or (4) years of applied experience in passenger communicationsystems, corporate communications, public relations, customer service orrelated field.
2 years of passenger/business communications, public relations, orcustomer communications required. At least 1 year of experience in a dataanalytics or similar role required. At least 1 year of customer serviceexperience in a public facing role good to have.
Skills
Microsoft Office Suite (Word, Excel, PowerPoint,SharePoint)
Intermediate to advanced Excel skills (datavisualization, formulas, pivot tables, macros, etc.)
At least one year of Salesforce or similar CRMexperience (report generation, list creation, case management)
Power BI experience good to have
Knowledge of or experience with extensiveenterprise/public transportation/rail logistics systems good to have
Knowledge of National Incident Management System(NIMS) and/or willingness to learn
Excellentorganizational, interpersonal,written, and verbal communication skills are required
Sourced by ZipRecruiter
Recruiting and staffing services
201 - 500 Employees
Bridgewater, NJ, US
2008