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Lift Operations Manager Jobs in Michigan (NOW HIRING)

Lift Operator

Boyne Falls, MI · On-site

$16.75 - $20/hr

... and managing lift lines. * Communication: Maintaining clear and professional communication with guests and other team members, including the lift operations team and ski patrol. * Equipment ...

Lift Operator

Boyne Falls, MI · On-site

$16.75 - $20/hr

... and managing lift lines. * Communication: Maintaining clear and professional communication with guests and other team members, including the lift operations team and ski patrol. * Equipment ...

Lift Operator

Boyne Falls, MI · On-site

$16.75 - $20/hr

... and managing lift lines. * Communication: Maintaining clear and professional communication with guests and other team members, including the lift operations team and ski patrol. * Equipment ...

Lift Operator

Boyne Falls, MI · On-site

$16.75 - $20/hr

... and managing lift lines. * Communication: Maintaining clear and professional communication with guests and other team members, including the lift operations team and ski patrol. * Equipment ...

Lift Operator

Harbor Springs, MI · On-site

$18.25 - $21.50/hr

Monitor lift operations and promptly report equipment concerns or operational issues to the appropriate supervisor * Assist with managing guest flow and maintaining an orderly lift line * Maintain a ...

Lift Operator

Harbor Springs, MI · On-site

$18.25 - $21.50/hr

Monitor lift operations and promptly report equipment concerns or operational issues to the appropriate supervisor * Assist with managing guest flow and maintaining an orderly lift line * Maintain a ...

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Lift Operator

Harbor Springs, MI · On-site

$18.25 - $21.50/hr

Monitor lift operations and promptly report equipment concerns or operational issues to the appropriate supervisor * Assist with managing guest flow and maintaining an orderly lift line * Maintain a ...

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Lift Operations Manager information

What is a lift operations manager?

Lift Operations Managers are professionals responsible for overseeing the safe and efficient operation of ski lifts and gondolas at ski resorts or similar facilities. Their duties include managing lift staff, ensuring compliance with safety regulations, conducting inspections, and responding to emergencies. They also coordinate maintenance schedules and work closely with other resort departments to provide a positive guest experience. Strong leadership, communication, and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive as a lift operations manager?

To thrive as a Lift Operations Manager, you need strong leadership abilities, knowledge of lift maintenance and safety regulations, and typically a background in mechanical operations or a related field. Experience with lift control systems, maintenance management software, and relevant safety certifications such as ANSI or OSHA are commonly required. Excellent communication, problem-solving, and team management skills help you lead staff and handle guest interactions effectively. These competencies ensure safe, efficient lift operations and a positive experience for both employees and guests.

What are some common challenges faced by a lift operations manager during peak ski season?

During peak ski season, a Lift Operations Manager often faces challenges such as managing large crowds, ensuring the safety and efficiency of lift operations, and coordinating staff schedules to meet increased demand. Communication and quick problem-solving are critical, as unexpected weather changes or equipment issues can arise. The role requires balancing guest experience with operational safety, often necessitating real-time decisions and close collaboration with maintenance, ski patrol, and guest services teams.

What is the difference between Lift Operations Manager vs Lift Maintenance Supervisor?

AspectLift Operations ManagerLift Maintenance Supervisor
CertificationsOSHA safety training, industry-specific certificationsTechnical certifications in lift maintenance, safety standards
Work EnvironmentOversees daily lift operations, manages staff, ensures safety compliancePerforms maintenance, inspections, repairs of lifts, often on-site
Employer & Industry UsageUsed in ski resorts, amusement parks, urban transitCommon in similar settings, focusing on technical maintenance

The Lift Operations Manager primarily oversees the daily operation and safety of lifts, managing staff and ensuring compliance. In contrast, the Lift Maintenance Supervisor focuses on technical maintenance, repairs, and inspections of lifts. Both roles require safety certifications and are vital in industries like ski resorts and amusement parks, but their core responsibilities differ between operational management and technical maintenance.

What are popular job titles related to Lift Operations Manager jobs in Michigan?

For Lift Operations Manager jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Lift Operations Manager jobs in Michigan look for?

The top searched job categories for Lift Operations Manager jobs in Michigan are:

What cities in Michigan are hiring for Lift Operations Manager jobs?

Cities in Michigan with the most Lift Operations Manager job openings:

Infographic showing various Lift Operations Manager job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 13% Part Time, 3% Temporary, 3% Contract, and 2% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Lift Operations Supervisor

Boyne Falls, MI • On-site

Boyne Resorts
Traveler Accommodation • 5 - 10K employees

Full-time

Posted 23 days ago


Boyne Resorts rating

7.4

Company rating: 7.4 out of 10

Based on 44 frontline employees who took The Breakroom Quiz


Job description

Overview
The Lift Operations Supervisor is the primary on-hill leader for the day-to-day operation of the resort's lift fleet, spending the majority of each shift on the mountain at lift terminals directly overseeing Lift Leads and Operators. Working from the operating plan and priorities set by the Lift Operations leadership, this role delivers hands-on training, coaching, and accountability to safety, guest-service, and performance standards, helping ensure every lift runs safely, efficiently, and in a guest-ready condition throughout the season. Everything we do at Boyne Mountain is guided by our core values: L.E.A.D.S.: Long-Term Thinking, Excellence in Execution, Attitude is Everything, Develop Great People, and Serve First. You'll bring those values to every lift tower, every team interaction, and every guest recovery moment.
As a Boyne Mountain team member, there are so many awesome perks for you to take advantage of, such as: ski passes, golf passes, waterpark passes, and discounts for food, beverages, retail, daycare, and so much more! To learn more about Boyne Mountain Resort, employment perks, and employee testimonials, click here- Boyne Mountain Employment!
Responsibilities
  • Long-Term Thinking - Participate in lift incident investigations and support corrective action plans for safety events. Coordinate with Lift Maintenance, Ski Patrol, and Guest Services on cross-functional operations. Hold the team accountable to uniform standards, safety protocols, and department policies - because the decisions made today shape the safety culture of tomorrow.
  • Excellence in Execution - Personally open, inspect, and close assigned lifts each operating day, confirming each is safe and guest-ready before loading. Inspect, monitor, and help maintain ramp quality and lift rope lines throughout the day, keeping load and unload zones safe, orderly, and guest-ready.
  • Attitude is Everything - Monitor lift capacity, wait times, and staffing levels during shifts. Adjust staff assignments and breaks in real time based on on-hill conditions and daily operational needs. This role takes you outside in every kind of weather Michigan can deliver - and you approach every shift with composure, focus, and steady can-do energy that keeps the whole team grounded.
  • Develop Great People - Supervise, develop, and evaluate Lift Leads and Operators. Coach and mentor operating staff in collaboration with Lift Operations leadership to build skills, consistency, and guest-service standards. Deliver hands-on, on-hill training to operating staff using the department's curriculum.
  • Serve First - Serve as the on-hill point of operation for all lifts, including chairlifts and surface lifts, directing daily operations from the terminals and load/unload zones. Champion outstanding guest service, modeling and reinforcing friendly, safe, and helpful guest interactions across the team. Support overall resort operations by assisting other departments in any capacity needed during peak periods, acting first as a team member of Boyne Mountain Resort and not solely of Lift Operations.
  • Address day-to-day performance and conduct issues, escalating to Lift Operations leadership as needed.
  • Coordinate lift operator transportation to and from assigned lift locations at open and close. Coordinate Leads' assigned lift locations and confirm coverage across the mountain.
  • Work hands-on in all facets of lift operations as needed, including ticket checking, line managing, ramp work, and lift line setup and teardown.
  • Confirm each team has the proper supplies at the start of shift - including tablets, ticket scanners, and tools - and ensure all inventory is accounted for and returned at the end of each shift.
  • Communicate on-hill needs to dispatch, including ticket-scanning errors, lift issues, and safety concerns.

Supervisory Responsibilities
Directly supervises Lift Leads and Operators within the assigned shift (typically 100+ seasonal team members). Provides on-hill input to training, coaching, and performance management decisions within the assigned area; formal decisions are led by the Lift Operations Assistant Manager.
Qualifications
Education & Experience
1+ years of lift operations experience, or equivalent operational leadership experience in another field. Prior supervisory or lead experience preferred but not required for internal candidates with strong operational knowledge. Candidates with a strong leadership background outside of mountain or lift operations will be considered, provided they can quickly develop
lift-specific knowledge. Strong communication skills and the ability to stay calm and decisive during high-pressure situations required.
Skills
  • Strong verbal, written, and two-way radio communication skills, with the ability to lead and motivate a large team
  • Intermediate skiing or snowboarding ability sufficient to access all lift locations on the mountain in variable conditions
  • Ability to safely operate a snowmobile and side-by-side utility vehicle on the mountain; a valid driver's license is required
  • Sound judgment and decision-making in fast-paced, safety-critical situations
  • Strong organizational skills and attention to detail
  • Proficiency with email, timekeeping, and basic computer applications
  • Bilingual ability preferred but not required

Physical Requirements & Work Environment
Must be able to respond on-hill to any lift location within assigned area in all weather and terrain conditions, including occasional tower or rope evacuation work, and work extended hours including nights, weekends, and holidays during the operating season.
Position requires extensive time outdoors at elevation in all seasonal weather conditions, including cold, wind, and snow. Duties are performed on and around moving mechanical equipment; strict adherence to safety protocols is required at all times.

What Boyne Resorts employees say

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Hours and flexibility

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About Boyne Resorts

Sourced by ZipRecruiter

Boyne Resorts, headquartered in Boyne Falls, Michigan, US, is a renowned leader in the resort industry. Offering a wide array of recreational, real estate, and retail products, Boyne specialises in providing memorable vacation and lifestyle experiences. The company's expansive portfolio includes ski and golf resorts, real estate developments, and other leisure-based businesses across North America. Founded in 1947 by Everett Kircher, it represents one of the most successful, privately-owned, multi-resort companies in the history of the leisure industry. Boyne Resorts is deeply committed to providing exceptional guest experiences, underpinned by values including innovation, integrity, passion, perseverance, and stewardship.

Industry

Traveler accommodation

Company size

5,001 - 10,000 Employees

Headquarters location

Boyne Falls, MI, US

Year founded

1947