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Lifeway Jobs (NOW HIRING)

Lifeway Mobility

Customer Care Coordinator

Cleveland, OH · On-site

$17.50 - $22.75/hr

Lifeway Mobility, a provider of accessibility solutions to individuals with limited mobility, has just the job for you! Our Customer Care Coordinators (CCC) are the first point of contact for our ...

Lifeway MH

Customer Care Coordinator

Hartford, CT · On-site

$18.25 - $23.75/hr

Lifeway Mobility, a provider of accessibility solutions to individuals with limited mobility, has just the job for you! Our Customer Care Coordinators (CCC) are the first point of contact for our ...

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How much do lifeway jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for lifeway in the United States is $21.75, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $23.80 per hour, depending on experience, location, and employer.

What are Lifeway jobs?

Lifeway jobs refer to employment opportunities at Lifeway Christian Resources, an organization that provides Christian books, Bible studies, church resources, and related services. Roles at Lifeway can include positions in publishing, retail, ministry support, IT, customer service, and more. Lifeway seeks individuals who are passionate about supporting churches and advancing Christian education. Employees often work in a faith-based environment and may have opportunities for spiritual growth and professional development. Working at Lifeway can be rewarding for those who want to combine their career with their Christian values.

What are some common challenges faced by employees working at Lifeway Christian Resources, and how can they be addressed?

Employees at Lifeway Christian Resources often work in collaborative, mission-driven teams that place a strong emphasis on serving the Christian community. A common challenge is balancing the fast-paced demands of publishing and retail with the organization's commitment to ministry and values. Clear communication, time management, and seeking support from colleagues are key to addressing these challenges. Lifeway encourages continuous learning and provides resources for professional development, helping employees grow while staying true to their mission.

What are the key skills and qualifications needed to thrive as a Lifeway representative, and why are they important?

To thrive as a Lifeway representative, you need strong customer service skills, product knowledge, and usually a background in retail or ministry-related settings. Familiarity with point-of-sale systems, inventory management tools, and online ordering platforms is important for daily operations. Excellent interpersonal communication, teamwork, and a passion for serving community needs make someone stand out in this position. These skills are vital for ensuring a positive customer experience, efficient store operations, and meaningful engagement with customers seeking faith-based resources.

What is the difference between Lifeway vs Youth Pastor?

AspectLifewayYouth Pastor
CredentialsTypically requires a bachelor's degree in theology, ministry, or related fieldOften requires a bachelor's degree in theology, youth ministry, or related area
Work EnvironmentReligious organizations, churches, faith-based eventsChurches, youth centers, community events
Industry UsageUsed by Christian organizations for resource provision and trainingUsed by churches for leading youth programs and spiritual guidance

While Lifeway provides resources, training, and support for faith-based ministries, a Youth Pastor directly leads and manages youth programs within a church or faith community. Both roles often require similar educational backgrounds and work in religious settings, but Lifeway is more of a resource provider, whereas a Youth Pastor is a direct ministry leader.

More about Lifeway jobs
What cities are hiring for Lifeway jobs? Cities with the most Lifeway job openings:
What states have the most Lifeway jobs? States with the most job openings for Lifeway jobs include:
What job categories do people searching Lifeway jobs look for? The top searched job categories for Lifeway jobs are:
Lifeway jobs near you
Infographic showing various Lifeway job openings in the United States as of June 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 70% Physical, and 30% Remote job distribution, with an average salary of $45,248 per year, or $21.8 per hour.
Customer Care Coordinator

Customer Care Coordinator

Lifeway Mobility

Cleveland, OH • On-site

$17.50 - $22.75/hr

Other

Posted 23 days ago

Job description

Customer Care Coordinator

Are you a Customer Service professional looking for a position where you have the opportunity to change lives every day? Lifeway Mobility, a provider of accessibility solutions to individuals with limited mobility, has just the job for you!

Our Customer Care Coordinators (CCC) are the first point of contact for our prospective customers. They are responsible answering and returning phone calls from customers looking for solutions, for ensuring that Lifeway's products will meet the needs of the customer, and for scheduling the Lifeway Sales team for initial evaluations with our customers. Our Customer Service Coordinators set our Sales Consultants up for success by qualifying the lead, by preparing the prospective customer and any family members for the evaluation, and by ensuring that all notes are in our CRM and are comprehensive.

A typical day of a Customer Care Coordinator includes:

  • Answering phone calls and returning voicemails, and emails of prospective customers, qualifying those customers, and scheduling evaluations for the sales team, utilizing our ERP system to track interactions and to provide detailed notes for our Sales Consultants to ensure a seamless handoff.
  • Working closely with the sales team and local branch, ensuring that our customers are taken care of as efficiently and quickly as possible and ensuring that our Sales Consultants are entering the customer's home armed with the information needed for a successful evaluation.

An ideal candidate for this role should have 2+ years in a similar role, excellent communication and interpersonal skills, strong organizational and time management skills, proficiency in the MS Office suite and familiarity with CRM software, and a desire to work for a company who is providing solutions that reduce falls and allow individuals to continue to live in their own homes.

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