ZipRecruiter

Log In

1

Lifecycle Manager Jobs in Chicago, IL (NOW HIRING)

Mixam

Lifecycle & CRM Marketing Manager

Chicago, IL · On-site +1

Build and own Mixam's lifecycle/customer retention engine across email, SMS, loyalty program, strategic segmentation, testing, and Hubspot CRM tooling - with responsibility for identifying customer ...

Jobtailor

Lifecycle Marketing Lead

Chicago, IL · On-site

$120 - $170/hr

* Develop and own DubClub's lifecycle marketing and CRM strategy across creators and subscribers. * Build onboarding, activation, engagement, retention, cross-sell, referral, and reactivation programs.

New

WEBIT Services

Virtual CISO (vCISO)

Naperville, IL · On-site

$100K - $130K/yr

Convert identified gaps into ScalePad Lifecycle Manager initiatives * Keep the vCIO team in the loop on client changes tied to NRR projects Security Posture Oversight * Own patching compliance KPI ...

WEBIT Services

Virtual CISO (vCISO)

Naperville, IL · On-site

$100K - $130K/yr

Convert identified gaps into ScalePad Lifecycle Manager initiatives * Keep the vCIO team in the loop on client changes tied to NRR projects Security Posture Oversight * Own patching compliance KPI ...

WEBIT Services

Virtual CISO (vCISO)

Naperville, IL · On-site +1

$100K - $130K/yr

Convert identified gaps into ScalePad Lifecycle Manager initiatives * Keep the vCIO team in the loop on client changes tied to NRR projects Security Posture Oversight * Own patching compliance KPI ...

Hirebridge

Lifecycle Marketing & CRM Lead

Chicago, IL · On-site

$120 - $180/hr

Build and own the company's lifecycle marketing and CRM strategy across multiple customer segments. * Create automated onboarding, activation, retention, re-engagement, referral, and loyalty programs.

New

previous pagenext page

Showing results 21-40

All JobsLifecycle JobsLifecycle Manager JobsLifecycle Manager Jobs in Chicago, IL

Lifecycle Manager information

How much do lifecycle managers make?

Lifecycle managers typically earn a median annual salary of around $80,000 to $120,000, depending on experience, industry, and location. Senior roles or those in high-demand sectors can offer higher compensation, often supplemented with bonuses and benefits. Strong skills in project management and data analysis can also influence earning potential.

What is a lifecycle manager?

A Lifecycle Manager is a professional responsible for overseeing the entire lifespan of a product, service, or customer relationship—from initial development or acquisition, through growth and maturity, to eventual phase-out or renewal. This role involves coordinating cross-functional teams, optimizing processes, and ensuring a smooth transition between each stage of the lifecycle. Their goal is to maximize value, reduce costs, and enhance customer or user satisfaction throughout the lifecycle. Lifecycle Managers are commonly found in industries such as technology, manufacturing, and customer success.

How does a lifecycle manager typically collaborate with cross-functional teams to ensure successful product or service delivery?

Lifecycle Managers work closely with teams across product development, marketing, sales, and customer support to oversee a product or service from inception through retirement. They facilitate communication between departments, align project timelines, and ensure that each team understands their responsibilities at every stage. This collaborative approach helps identify potential roadblocks early and ensures that customer and business needs are met throughout the lifecycle. Effective Lifecycle Managers often lead regular meetings, coordinate feedback loops, and use project management tools to keep everyone on track.

What are the key skills and qualifications needed to thrive as a lifecycle manager, and why are they important?

To thrive as a Lifecycle Manager, you need a strong understanding of product or service lifecycle processes, project management, and data analysis, often supported by a degree in business, engineering, or a related field. Familiarity with lifecycle management tools, CRM systems, and certifications like PMP or ITIL are commonly required. Outstanding communication, problem-solving, and stakeholder management skills help set top performers apart. These skills and qualifications ensure effective coordination, maximize product value, and drive business success throughout the lifecycle.

What is the difference between Lifecycle Manager vs Maintenance Manager?

AspectLifecycle ManagerMaintenance Manager
Primary FocusOverseeing product or project lifecycle from inception to disposalManaging maintenance activities to ensure equipment and facilities operate efficiently
Required CredentialsProject management certifications, engineering or business backgroundTechnical certifications, engineering or technical background
Work EnvironmentProduct development, project teams, cross-functional collaborationFacilities, manufacturing plants, technical teams
Industry UsageManufacturing, IT, product developmentManufacturing, facilities management, industrial sectors

While both roles involve managing aspects of operational processes, the Lifecycle Manager focuses on the entire product or project lifecycle, whereas the Maintenance Manager concentrates on maintaining equipment and facilities. Understanding these differences helps organizations assign the right responsibilities and find suitable candidates.

What are the most commonly searched types of Lifecycle jobs in Chicago, IL? The most popular types of Lifecycle jobs in Chicago, IL are:
What are popular job titles related to Lifecycle Manager jobs in Chicago, IL? For Lifecycle Manager jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Lifecycle Manager jobs in Chicago, IL look for? The top searched job categories for Lifecycle Manager jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Lifecycle Manager jobs? Cities near Chicago, IL with the most Lifecycle Manager job openings:
Lifecycle Manager jobs near you
Infographic showing various Lifecycle Manager job openings in Chicago, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution.

Lifecycle & CRM Marketing Manager

Mixam

Chicago, IL • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

The role:
Build and own Mixam's lifecycle/customer retention engine across email, SMS, loyalty program, strategic segmentation, testing, and Hubspot CRM tooling - with responsibility for identifying customer risk and opportunity, designing the right intervention, measuring impact, and continuously improving the journey.
This is not an "email marketer." Email is one channel they own. We need someone who can work independently, build structure from the ground up, make strategic recommendations, and execute directly to deliver business outcomes. Proven experience building and scaling in fast startup environments. This is an individual contributor role for an autonomous builder-operator who thrives on taking complete, end-to-end ownership of both strategy and execution.
As our go-to retention champion, you will become the internal expert on driving lifetime value (LTV), repeat purchase rates, first-to-second-order conversions, and cohort reactivation strategies. You will continuously connect granular customer behaviors; including acquisition source, quote/order patterns, product affinity, and loyalty status, to build highly targeted lifecycle segmentations and cross-sell logic. By seamlessly bridging these behavioral insights with tailored communication strategies, you will optimise our rewards program and translate user actions directly into measurable commercial results
Requirements
Core Responsibilities:
  • Must move comfortably between strategy and execution: diagnosing customer behavior, designing the right intervention, building smarter customer journeys, measuring impact, and improving it over time.
  • Own Mixam's email program end-to-end: lifecycle strategy, campaign planning, flows, segmentation, copy and messaging direction directly writing and executing clear, persuasive, action-driven copy across email and SMS, build/QA process, deployment, testing, reporting, and optimisation across markets.
  • Own lifecycle activation and optimisation of Mixam Rewards, including member onboarding, points education, redemption activation, tier progression, loyalty-triggered journeys, lapsed-member reactivation, testing, and reporting.
  • Own lifecycle segmentation and customer journey strategy across markets, using customer behavior, product affinity, purchase history, market, lifecycle stage, engagement, and loyalty status.
  • Launch and own SMS properly, including consent/preference capture, segmentation, channel governance, lifecycle use cases, testing, and reporting.
  • Partner with Data to define retention metrics, including repeat purchase, churn, reorder timing, LTV, reactivation, cohort behavior, and turns it into automations, and testing that drives revenue
  • Build, run, and report on a rigorous A/B testing roadmap across messaging, offers, flows, and creative assets, using data-driven insights to fuel a cycle of continuous improvement across our entire CRM and lifecycle ecosystem.
  • Partner closely with Marketing, Data, Pricing, Product, and Customer Operations
  • Partner with Design on creative assets and templates, while independently owning messaging, copy direction, lifecycle strategy, and performance.
  • Use analytics, automation, and AI-enabled tools responsibly to increase insight, testing velocity, and workflow efficiency while protecting quality and brand standards.
  • Own the assessment of Mixam's lifecycle technology stack. All current marketing email is in Klaviyo, while HubSpot is in early implementation. This person should assess requirements and recommend the best long-term operating model across Klaviyo, HubSpot, SMS, data, consent, automation, reporting, and integrations.

Skills & Experience
    • Demonstrable lifecycle, CRM, retention, or e-commerce marketing experience. Prior experience and tangible result-driven
    • Deep, hands-on Klaviyo experience: flows, segmentation, campaigns, QA, testing, reporting, and deliverability.
    • Strong analytical judgment: proven experience executing and reporting on A/B testing methodologies, with the ability to interpret cohort behavior, form clear hypotheses, and translate test results into optimized customer journeys.
    • Comfortable with independently building processes and operating models from scratch.
    • Has proven experience independently owned lifecycle or retention strategy, not just produced email campaigns
    • Demonstrable experience owning or scaling loyalty, rewards, membership, or tiered customer programs
    • Uses analytics, automation, and AI-enabled tools responsibly to accelerate insight development, campaign production, testing velocity, and workflow efficiency.
    • Strong copy and messaging instincts; able to create clear, persuasive and action driven copy- using testing and customer insight to continuously improve performance.

Benefits
20 days PTO(raising with tenure), 401k contributions, Medical/Dental/Vision/Life insurance options and contributions, hybrid working. Office snacks, apple equipment. Why Join Us?
At Mixam, we've built a world-class platform that redefines the online printing experience for customers globally. We couple our advanced technology with an ambitious streak for creativity and continuous innovation. So if you thrive on full end-to-end accountability and want the flexibility to turn your strategic ideas into immediate, hands-on execution, you will love growing with us
Mixam. The Smart Way to be Hired.
Equality, Diversity & Inclusion:
At Mixam, diversity, equity and inclusion are at the heart of who we are, and we welcome applications from people of all backgrounds. We know few people meet every requirement, so if you're excited about this role, we'd love to hear from you and we'll consider your overall experience and potential. We're also committed to minimising our environmental impact and creating a workplace where everyone feels valued and supported.

Apply