$40 - $50K/hr
A Day in the Life: On a typical day, your priority is taking care of guests. You will help them choose from a full range of wireless devices, appropriate rate plans, beneficial accessories, product ...
Quick apply
$40 - $50K/hr
A Day in the Life: On a typical day, your priority is taking care of guests. You will help them choose from a full range of wireless devices, appropriate rate plans, beneficial accessories, product ...
$40 - $50K/hr
A Day in the Life: On a typical day, your priority is taking care of guests. You will help them choose from a full range of wireless devices, appropriate rate plans, beneficial accessories, product ...
Quick apply
$40 - $50K/hr
A Day in the Life: On a typical day, your priority is taking care of guests. You will help them choose from a full range of wireless devices, appropriate rate plans, beneficial accessories, product ...
$40 - $50K/hr
A Day in the Life: On a typical day, your priority is taking care of guests. You will help them choose from a full range of wireless devices, appropriate rate plans, beneficial accessories, product ...
Quick apply
$40 - $50K/hr
A Day in the Life: On a typical day, your priority is taking care of guests. You will help them choose from a full range of wireless devices, appropriate rate plans, beneficial accessories, product ...
$40 - $50K/hr
A Day in the Life: On a typical day, your priority is taking care of guests. You will help them choose from a full range of wireless devices, appropriate rate plans, beneficial accessories, product ...
Quick apply
$40 - $50K/hr
A Day in the Life: On a typical day, your priority is taking care of guests. You will help them choose from a full range of wireless devices, appropriate rate plans, beneficial accessories, product ...
San Antonio, TX · On-site
$40 - $50K/hr
A Day in the Life: On a typical day, your priority is taking care of guests. You will help them choose from a full range of wireless devices, appropriate rate plans, beneficial accessories, product ...
San Antonio, TX · On-site
$40 - $50K/hr
A Day in the Life: On a typical day, your priority is taking care of guests. You will help them choose from a full range of wireless devices, appropriate rate plans, beneficial accessories, product ...
San Antonio, TX · On-site
$40 - $50K/hr
A Day in the Life: On a typical day, your priority is taking care of guests. You will help them choose from a full range of wireless devices, appropriate rate plans, beneficial accessories, product ...
San Antonio, TX · On-site
$40 - $50K/hr
A Day in the Life: On a typical day, your priority is taking care of guests. You will help them choose from a full range of wireless devices, appropriate rate plans, beneficial accessories, product ...
San Antonio, TX · On-site
$40 - $50K/hr
A Day in the Life: On a typical day, your priority is taking care of guests. You will help them choose from a full range of wireless devices, appropriate rate plans, beneficial accessories, product ...
San Antonio, TX · On-site
$40 - $50K/hr
A Day in the Life: On a typical day, your priority is taking care of guests. You will help them choose from a full range of wireless devices, appropriate rate plans, beneficial accessories, product ...
Austin, TX · On-site
$40 - $50K/hr
A Day in the Life: On a typical day, your priority is taking care of guests. You will help them choose from a full range of wireless devices, appropriate rate plans, beneficial accessories, product ...
Austin, TX · On-site
$40 - $50K/hr
A Day in the Life: On a typical day, your priority is taking care of guests. You will help them choose from a full range of wireless devices, appropriate rate plans, beneficial accessories, product ...
... life cycle management - Defining the strategy for future team processes, tools, and , which improve how we maintain and manage them effectively, efficiently, and safely. - Be a part of Global ...
... life cycle management - Defining the strategy for future team processes, tools, and , which improve how we maintain and manage them effectively, efficiently, and safely. - Be a part of Global ...
... life cycle management - Defining the strategy for future team processes, tools, and , which improve how we maintain and manage them effectively, efficiently, and safely. - Be a part of Global ...
... life cycle management - Defining the strategy for future team processes, tools, and , which improve how we maintain and manage them effectively, efficiently, and safely. - Be a part of Global ...
... life cycle management - Defining the strategy for future team processes, tools, and , which improve how we maintain and manage them effectively, efficiently, and safely. - Be a part of Global ...
... life cycle management - Defining the strategy for future team processes, tools, and , which improve how we maintain and manage them effectively, efficiently, and safely. - Be a part of Global ...
West Orange, TX · On-site
$45K - $50K/mo
Drive sales through personalized wireless solutions and customer education. Premium Retail Services ... Paid time off, group health, life and disability insurance, tuition reimbursement, and 401(k) ...
West Orange, TX · On-site
$45K - $50K/mo
Drive sales through personalized wireless solutions and customer education. Premium Retail Services ... Paid time off, group health, life and disability insurance, tuition reimbursement, and 401(k) ...
Be Seen First
Round Rock, TX · On-site
$800 - $1.0K/wk
Wireless Sales Associate - In-Person Opportunity Please Note: This is an in-person position ... life-changing opportunities for years to come.
Quick apply
Be Seen First
Round Rock, TX · On-site
$800 - $1.0K/wk
Wireless Sales Associate - In-Person Opportunity Please Note: This is an in-person position ... life-changing opportunities for years to come.
Be Seen First
Round Rock, TX · On-site
$800 - $1.0K/wk
Wireless Sales Associate - In-Person Opportunity Please Note: This is an in-person position ... life-changing opportunities for years to come.
Quick apply
Be Seen First
Round Rock, TX · On-site
$800 - $1.0K/wk
Wireless Sales Associate - In-Person Opportunity Please Note: This is an in-person position ... life-changing opportunities for years to come.
Lewisville, TX · On-site
$18/hr
Heath, dental, vision, life insurance and Aflac short term disability * Paid Sick Days, Paid ... You will provide them with individualized customer service in order to equip them with the wireless ...
Lewisville, TX · On-site
$18/hr
Heath, dental, vision, life insurance and Aflac short term disability * Paid Sick Days, Paid ... You will provide them with individualized customer service in order to equip them with the wireless ...
Heath, dental, vision, life insurance and Aflac short term disability * Paid Sick Days, Paid ... You will provide them with individualized customer service in order to equip them with the wireless ...
Heath, dental, vision, life insurance and Aflac short term disability * Paid Sick Days, Paid ... You will provide them with individualized customer service in order to equip them with the wireless ...
Lockhart, TX · On-site
$18/hr
Heath, dental, vision, life insurance and Aflac short term disability * Paid Sick Days, Paid ... You will provide them with individualized customer service in order to equip them with the wireless ...
Lockhart, TX · On-site
$18/hr
Heath, dental, vision, life insurance and Aflac short term disability * Paid Sick Days, Paid ... You will provide them with individualized customer service in order to equip them with the wireless ...
Lewisville, TX · On-site
$18/hr
Heath, dental, vision, life insurance and Aflac short term disability * Paid Sick Days, Paid ... You will provide them with individualized customer service in order to equip them with the wireless ...
Lewisville, TX · On-site
$18/hr
Heath, dental, vision, life insurance and Aflac short term disability * Paid Sick Days, Paid ... You will provide them with individualized customer service in order to equip them with the wireless ...
Hereford, TX · On-site
$18/hr
Heath, dental, vision, life insurance and Aflac short term disability * Paid Sick Days, Paid ... You will provide them with individualized customer service in order to equip them with the wireless ...
Hereford, TX · On-site
$18/hr
Heath, dental, vision, life insurance and Aflac short term disability * Paid Sick Days, Paid ... You will provide them with individualized customer service in order to equip them with the wireless ...
The Wireless Network Engineer assist in the day to day wireless and network needs of the customer ... Life and AD&D Insurance * Short and Long-Term Disability Insurance * Benefits Advocate Access * 11 ...
The Wireless Network Engineer assist in the day to day wireless and network needs of the customer ... Life and AD&D Insurance * Short and Long-Term Disability Insurance * Benefits Advocate Access * 11 ...
$78.3K - $79.6K
4% of jobs
$79.6K - $80.9K
9% of jobs
$80.9K - $82.2K
6% of jobs
$82.8K is the 25th percentile. Wages below this are outliers.
$82.2K - $83.5K
11% of jobs
$83.5K - $84.8K
11% of jobs
The median wage is $85.9K / yr.
$84.8K - $86.1K
11% of jobs
$86.1K - $87.4K
11% of jobs
$87.4K - $88.8K
11% of jobs
$89.3K is the 75th percentile. Wages above this are outliers.
$88.8K - $90.1K
6% of jobs
$90.1K - $91.4K
11% of jobs
$91.4K - $92.7K
11% of jobs
$78.3K
$86.2K
$92.7K
A Life Wireless job typically involves assisting customers in enrolling for the Lifeline program, which provides free or discounted phone service to eligible individuals. Employees may work in customer service, sales, or outreach roles, helping qualified applicants sign up and understand their benefits. Responsibilities often include explaining plan details, verifying eligibility, and troubleshooting basic issues. The job may be based in retail locations, events, or remote settings, depending on the position.
To succeed in a Life Wireless Customer Service Representative role, you need strong communication skills, customer service experience, and a familiarity with mobile phone technology and programs like the federal Lifeline Assistance program. Proficiency with CRM systems, call management software, and basic troubleshooting tools for wireless devices is commonly required. Outstanding interpersonal skills, patience, and problem-solving abilities help candidates excel in this customer-facing environment. These competencies ensure effective support for clients, satisfaction of compliance and service standards, and the smooth resolution of technical or account issues.
As a Life Wireless Customer Service Representative, your day-to-day responsibilities will include assisting customers with account setup, explaining service plans and eligibility requirements, handling technical support inquiries, and resolving billing or connectivity issues. You will often work in a fast-paced environment, engaging with diverse customers via phone, email, or in person, and using internal systems to document cases and provide solutions. Being able to navigate Life Wireless procedures and the regulations governing the federal Lifeline program is important. You may also help customers with device activations, troubleshoot common issues, and escalate more complex problems to the appropriate departments. The role offers opportunities to develop expertise in wireless services while building strong communication and problem-solving skills.
$40 - $50K/hr
Other
Re-posted 6 days ago
5.3
Based on 69 frontline employees who took The Breakroom Quiz
23rd of 30 rated technology retailers
Spanish/Bilingual Needed
Victra is an Exclusive Retailer for Total Wireless. We are seeking Wireless Consultants who deliver world class service to Every Guest. Every Time. From executing the sales process, to sharing product knowledge, you will connect guests to what matters most. You will be the face of Victra and Total Wireless! We offer uncapped earning potential and endless opportunities for advancement. Our values of performance, collaboration, innovation, integrity, and celebration fuel our culture and make us unique.
Join our dedicated team to connect technology to life in the most trustworthy, fun, and profitable way.
A Day in the Life:
On a typical day, your priority is taking care of guests. You will help them choose from a full range of wireless devices, appropriate rate plans, beneficial accessories, product insurance and much more. You will drive traffic by contacting current or potential customers by phone, text, and web platforms. You will complete assigned training courses to help you stay current on the latest products, services, and industry information. These tools will help you succeed in your store and help you grow into the salesperson you aspire to be.
Wireless Consultant Responsibilities:
•Achieve personal sales goals bi-weekly as set by your Store Manager
•Represent Victra and Total Wireless in a positive way while providing excellent customer service
•Review promotions/plans/devices daily
•Make daily outbound calls/Texts to drive sales using a variety of platforms
•Attend Weekly/Monthly Trainings
•Create a premier Retail environment through cleanliness, merchandising, and organization
•Handle all customer service interactions courteously and professionally
•Maintain White Glove cleanliness standards as they change
•Other duties as assigned
Compensation:
We are proud our wireless consultants earn an average minimum #all-in rate of $40-$50k, with additional earning potential when combining a base hourly rate plus uncapped commission. We provide paid training and a guaranteed ramp-up rate during your first 60 days of employment.
Job Requirements:
Along with a contagious positive attitude, excellent communication skills and a commitment to a Premier Experience, we are looking for the Wireless Consultant to bring the following:
Physical Requirements
•Ability to lift to 10 pounds
•Ability to stand for long periods of time
Training Requirements
All Wireless Consultants are required to attend and successfully complete a 4-day New Hire University (NHU) training program within 2 weeks of their official start date. This class may include overnight travel at the company's expense. Various online and computer-based trainings will be required throughout your employment with Victra.
Additional Information
This position is full-time and non-exempt
EQUAL OPPORTUNITY EMPLOYER
We're proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status.
**This job description is not intended to be a comprehensive list of all duties, responsibilities, and skills required of the position and the duties, responsibilities and skills required may change without notice.
Sourced by ZipRecruiter
Victra, headquartered in Raleigh, NC, US, is the largest Verizon Authorized Retailer in the United States. The company operates within the telecommunications industry, offering customers an array of Verizon-branded products and services such as smartphones, tablets, and wireless connectivity plans. The company was established with a mission to become the top dealer of professional wireless solutions. Victra strives to offer the latest in device and connectivity options while providing an exceptional in-store customer experience.
Electronics and appliance stores
5,001 - 10,000 Employees
Raleigh, NC, US
1996
