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Lids Store Jobs (NOW HIRING)

Headquartered in Indianapolis, Indiana, Lids delivers premium, fan-driven products and unforgettable retail experiences. Our stores feature officially licensed headwear and apparel from collegiate ...

6313 - Store Manager

Wilmington, DE · On-site

$17 - $19/hr

Description Store Manager About Our Company At Lids Sports Group, we don't just sell hats - we fuel fandom. As the largest licensed sports retailer in North America, we bring sports, fashion, and ...

Description Store Manager About Our Company At Lids Sports Group, we don't just sell hats - we fuel fandom. As the largest licensed sports retailer in North America, we bring sports, fashion, and ...

6618 - Store Manager

Frederick, MD · On-site

$20 - $23/hr

Headquartered in Indianapolis, Indiana, Lids delivers premium, fan-driven products and unforgettable retail experiences. Our stores feature officially licensed headwear and apparel from collegiate ...

Description Store Manager About Our Company At Lids Sports Group, we don't just sell hats - we fuel fandom. As the largest licensed sports retailer in North America, we bring sports, fashion, and ...

8568 - Store Manager

Fort Worth, TX · On-site

$19 - $21/hr

Description Store Manager About Our Company At Lids Sports Group, we don't just sell hats - we fuel fandom. As the largest licensed sports retailer in North America, we bring sports, fashion, and ...

5424 - Store Manager

Anchorage, AK · On-site

$22 - $24/hr

Description Store Manager About Our Company At Lids Sports Group, we don't just sell hats - we fuel fandom. As the largest licensed sports retailer in North America, we bring sports, fashion, and ...

Description Store Manager About Our Company At Lids Sports Group, we don't just sell hats - we fuel fandom. As the largest licensed sports retailer in North America, we bring sports, fashion, and ...

8095 - Store Manager

Nashville, TN · On-site

$22 - $25/hr

Description Store Manager About Our Company At Lids Sports Group, we don't just sell hats - we fuel fandom. As the largest licensed sports retailer in North America, we bring sports, fashion, and ...

8533 - Store Manager

Hanover, MD · On-site

$19 - $23/hr

Headquartered in Indianapolis, Indiana, Lids delivers premium, fan-driven products and unforgettable retail experiences. Our stores feature officially licensed headwear and apparel from collegiate ...

5017 - Store Manager

Trumbull, CT · On-site

$20 - $22/hr

Headquartered in Indianapolis, Indiana, Lids delivers premium, fan-driven products and unforgettable retail experiences. Our stores feature officially licensed headwear and apparel from collegiate ...

5963 - Store Manager

Billings, MT · On-site

$21 - $24/hr

Headquartered in Indianapolis, Indiana, Lids delivers premium, fan-driven products and unforgettable retail experiences. Our stores feature officially licensed headwear and apparel from collegiate ...

Hat World, Inc., Lids Holdings, Inc., dba Lids and subsidiaries is an Equal Opportunity Employer and is committed to complying with all federal, state, and local EEO laws. Hat World, Inc., prohibits ...

Description Store Manager About Our Company At Lids Sports Group, we don't just sell hats - we fuel fandom. As the largest licensed sports retailer in North America, we bring sports, fashion, and ...

6153 - Store Manager

Puyallup, WA · On-site

$22 - $23/hr

Description Store Manager About Our Company At Lids Sports Group, we don't just sell hats - we fuel fandom. As the largest licensed sports retailer in North America, we bring sports, fashion, and ...

Description Store Manager About Our Company At Lids Sports Group, we don't just sell hats - we fuel fandom. As the largest licensed sports retailer in North America, we bring sports, fashion, and ...

9074 - Store Manager

Manhattan, NY · On-site

$28 - $30/hr

Description Store Manager About Our Company At Lids Sports Group, we don't just sell hats - we fuel fandom. As the largest licensed sports retailer in North America, we bring sports, fashion, and ...

Headquartered in Indianapolis, Indiana, Lids delivers premium, fan-driven products and unforgettable retail experiences. Our stores feature officially licensed headwear and apparel from collegiate ...

Headquartered in Indianapolis, Indiana, Lids delivers premium, fan-driven products and unforgettable retail experiences. Our stores feature officially licensed headwear and apparel from collegiate ...

5954 - Store Manager

Yuba City, CA · On-site

$21.90 - $22.90/hr

Headquartered in Indianapolis, Indiana, Lids delivers premium, fan-driven products and unforgettable retail experiences. Our stores feature officially licensed headwear and apparel from collegiate ...

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Lids Store information

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How much do lids store jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for lids store in the United States is $20.16, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $24.04 per hour, depending on experience, location, and employer.

What is a Lids Store?

A Lids Store is a retail shop specializing in headwear, particularly licensed hats and caps from major sports leagues, as well as team apparel, accessories, and custom embroidery services. Lids stores are typically located in malls and shopping centers across North America. They offer a variety of products representing professional and collegiate sports teams, making them a popular destination for sports fans who want to show support for their favorite teams. The stores also allow customers to personalize hats with custom designs or text.

What are the typical responsibilities of an employee working at a Lids store?

Employees at a Lids store are responsible for assisting customers in selecting hats and sports apparel, operating the cash register, maintaining organized displays, and performing custom embroidery on merchandise. Team members also handle inventory restocking, ensure the store is clean, and may participate in visual merchandising updates. Collaboration is key, as staff work closely with managers and fellow associates to provide excellent customer service and achieve sales goals.

What is the difference between Lids Store vs Retail Sales Associate?

AspectLids StoreRetail Sales Associate
Required CredentialsHigh school diploma or equivalent; some positions may require customer service experienceHigh school diploma or equivalent; customer service skills preferred
Work EnvironmentRetail store environment, often in malls or shopping centersVaries by store, typically in retail settings, malls, or shopping centers
Employer & Industry UsageSpecialized in selling hats, caps, and sports merchandiseGeneral retail industry, selling various products
Common Search & ComparisonOften compared for retail roles in specialty storesBroader retail position, including customer service and sales

In summary, a Lids Store employee primarily focuses on selling hats and sports merchandise within a retail environment, often requiring specific product knowledge. A Retail Sales Associate has a broader role across various retail stores, emphasizing customer service and sales skills. Both roles share similar credentials but differ in product specialization and work environment.

What are the key skills and qualifications needed to thrive as a Lids Store Associate, and why are they important?

To thrive as a Lids Store Associate, you need strong customer service skills, basic sales abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems and inventory management software is commonly required. Excellent communication, teamwork, and problem-solving skills help associates engage customers and handle retail challenges. These skills and qualities are vital for driving sales, maintaining store efficiency, and delivering a positive shopping experience.
More about Lids Store jobs
What cities are hiring for Lids Store jobs? Cities with the most Lids Store job openings:
What are the most commonly searched types of Lids Store jobs? The most popular types of Lids Store jobs are:
What states have the most Lids Store jobs? States with the most job openings for Lids Store jobs include:
Infographic showing various Lids Store job openings in the United States as of June 2026, with employment types broken down into 1% Full Time, 95% Part Time, 2% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $41,926 per year, or $20.2 per hour.
6724 - Store Manager

6724 - Store Manager

Lids

Hershey, PA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago


Lids rating

5.9

Company rating: 5.9 out of 10

Based on 107 frontline employees who took The Breakroom Quiz

55th of 102 rated fashion retailers


Job description

Description
Store Manager
About Our Company
#INDEA1
At Lids Sports Group, we don't just sell hats - we fuel fandom. As the largest licensed sports retailer in North America, we bring sports, fashion, and culture together in more than 1,300 stores nationwide. Headquartered in Indianapolis, Indiana, Lids delivers premium, fan-driven products and unforgettable retail experiences.
Our stores feature officially licensed headwear and apparel from collegiate and professional teams, alongside top brands like Champion, Nike, New Era, Lululemon Athletica, and Mitchell & Ness. We're also the industry leader in on-demand customization, offering in-store embroidery that turns everyday gear into one-of-a-kind statements.
From specialty concept stores for the NBA and NHL, to iconic clubhouse destinations for the Yankees and Dodgers, we create immersive retail experiences that celebrate the teams fans love. Through collaborations with brands like Marvel, Peanuts, and The Walt Disney Company, Lids continues to redefine how fans represent their teams - in style.
General Position Summary
At Lids, our Store Managers are the heart and soul of the Lids brand. These cap experts strive to foster the passion for sporting and fashion goods by meeting the needs of our customers while ensuring that all areas of the store are engaged. Store Managers are accountable for every aspect of the retail store performance inclusive of achieving key results, creating a fun and inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids' products and services.
Principle Duties and Responsibilities
People & Training Development
  • Manage your store's hiring strategy, including planning needs, recruitment strategy, projected turnover, and leaves of absence.
  • Assist in onboarding to acclimate new team members to Lids.
  • Engage team members by creating a fun and productive environment, including helping them understand how their work supports company objectives and the success of their stores and Lids overall.
  • Contribute to a respectful and inclusive team environment by establishing supportive working relationships and adhering to Lids Standards (e.g. company dress code, etc.)
  • Perform people-related actions to update team member information, including approving time off requests, approving shift swaps, updating availability, timecards, qualifications, and other employee records as needed.
  • Lead and monitor your store's ongoing training strategy, including training non-Keyholders, process changes, promotions or job changes, and new programs or initiatives.
  • Address all employee concerns or issues, including knowing when to partner with internal support (e.g. Help Desk, HR, DSM, RD, etc.) to take appropriate action.
  • Drive team engagement by ensuring team members are given recognition and continuous check-ins, including performance management and documentation when relevant, to support and reinforce career and personal growth.
  • Collaborate across store channels and/or districts using company Discussion Boards or district and regional chat platforms.

Customer Experience
  • Lead and execute Lids selling strategy to achieve key performance indicators (KPIs), sales target and deliver exceptional customer service.
  • Resolve customer feedback and address issues in the moment, including customer escalations, urgent requests, and resolve to "make it right" for customers.
  • Manage and direct in-store team members to ensure optimal customer service that values customers' time and supports overall store operations.
  • Ensure every customer is offered the opportunity to participate in Lids membership programs or special in-store offers through employee education.

Operations
  • Manage team's compliance within the scheduling and payroll process to align with policies, procedures, budgets, and applicable law.
  • Plan, prepare, and manage the schedule by considering team members' qualifications, availability, and performance to maintain efficiency and effectiveness of operations.
  • Manage business disruptions and provide operational continuity (e.g. store closures, employee absenteeism, schedule / wages, operating hours impact, etc.)
  • Execute operations-focused company-level directives, promotions, and initiatives (e.g. from Lids HQ).
  • Understand and adhere to Policies & Procedures Manual to maintain a safe work environment.
  • Maintain store technology and equipment - MPOS, Lids Custom, etc. - by conducting daily audits, verifying continued functionality, facilitating updates and maintenance as instructed, or ordering repair as needed.
  • Maintain store facilities, supplies, and services by executing service requests, assessing maintenance or repair needs, placing repair work orders, or replenishing store supplies.
  • Effectively manage cash, including accurate opening and closing of the till, using counterfeit protection practices, and consistent bank drops.
  • Effectively prepare store for inventory audits and support in performing them as needed to confirm inventory accuracy.

Product & Inventory Management
  • Drive overall store product strategy, including supervision and oversite of receiving, processing, merchandising, and exiting through purchase or transfer.
  • Strategically organize the backroom to maximize efficiency, including arranging product/ supplies to optimize space and productivity.
  • Ensure integrity of product held to vendor-specific regulations, including custom embroidery limitations, purchase amount limitations, or special release dates.
  • Lead execution of weekly markdowns and markups as needed to ensure proper pricing.
  • Monitor and manage sell-through by monitoring product levels and ensuring inventory accuracy.
  • Manage any transfers or ship-backs (e.g. process damages) according to company standards.
  • Execute optimal layout and visual merchandising (VM) or product presentation strategy, including managing window activations, hardware flips, mannequin flips, and seasonal or weekly merchandise changes.
  • Maintain the look and feel of the store through day-to-day VM and store actions (e.g. ensuring product recovery, restock, destock, or minor VM changes.)
  • Execute special pricing signage and promotional presentation adjustments during operating hours to align with overall product sell-through strategy.

Job Required Knowledge and Skills
  • Established ability to produce sales results while minimizing loss.
  • Proven supervisory skills, with capacity to deliver training material and assess retention.
  • Strong interpersonal and communication skills.
  • Proven ability to perform independently with minimal supervision.
  • Ability and willingness to travel overnight for training and/or business meetings.
  • Ability to work varying days and hours, based on business needs, and maintain an excellent attendance record.
  • Proven managerial skills.

What We Offer
  • Comprehensive medical, dental, and vision coverage
  • Retirement plan with company match
  • 100% employer-paid benefits, including short-term and long-term disability, life and AD&D insurance, and an Employee Assistance Program
  • Paid Time Off
  • Generous employee discount and exclusive perks
  • Ongoing career development, including discounted secondary education courses
  • A collaborative, innovative, and team-oriented work environment
  • Early Wage Access options to provide added financial flexibility
  • Uncapped monthly bonus potential

Physical Demands & Requirements
  • Ability to occasionally lift up to 50 pounds.
  • Ability to occasionally climb a ladder and work with hands overhead.
  • Ability to constantly stand on shift.
  • Ability to frequently walk on shift.
  • Ability to frequently hear and communicate verbally with customers, employees, and other personnel.
  • Ability to frequently visually observe the store and read written or digital information.
  • Ability to frequently operate a computer and mobile Point-of-Sale system, as well as maneuver relative software programs.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. For inquires related to reasonable accommodations, please contact HR@Lids.com

Reports to:
  • District Sales Manager

Additional Information
Employment Requirements
Candidates must possess the experience, skills, physical abilities, and qualifications, with or without reasonable accommodation, to perform the essential duties of the role and must be able to meet all applicable employment standards. Being legally authorized to work in the United States or Canada is a pre-condition of employment for this position. Current or future employment-based visa sponsorship is not available for this role.
Equal Employment Opportunity
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Notice to Applicants
In connection with your application, we collect information that identifies, reasonably relates to, or describes you ("Personal Information"). The categories of Personal Information we collect include your name, email address, mailing address, other contact information, employment history, and educational history. We collect and use this information for human resources and business management purposes, including identifying and evaluating candidates for employment or future contract opportunities, and maintaining recruiting and hiring records. Additional information collected may include government-issued identification numbers, work authorization, emergency contact information, and other employment-related information.
Need Accessibility Assistance?
Applicants who require accessibility assistance to submit an employment application may email hr@lids.com. A member of our Talent team will respond as soon as reasonably possible. This email address is only for individuals seeking reasonable accommodation when applying for a career at Lids.

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About Lids

Sourced by ZipRecruiter

For nearly 25 years, Lids has been the leading headwear and sportswear retailer in North America! We are very excited to start 2022 with our next stop in Germany worldwide. Officially licensed products from professional sports federations and headwear of the hottest sports and fashion brands to sell, which we do. We have already made it through years of hard work, learned from our successes and failures, lived at the intersection of fan and fashion and stayed true to our core values.

Industry

Retail

Company size

5,001 - 10,000 Employees

Headquarters location

Indianapolis, IN, US

Year founded

1995

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